9 Courier Services jobs in Saudi Arabia

Delivery Consultant - Financial Services (On-site)

You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and after our consultants have shared their recommendations.

We expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. You will rely on your judgment and integrity to ensure our recommendations are effective and lasting.

Collaborating directly with clients, you will help them solve problems, refine strategies, and implement transformations. By equipping them with tools and knowledge to continue innovating after we’ve left, you will ensure our work's impact endures, upholding McKinsey’s commitment to meaningful industry and community contributions.

You will receive training on structuring ambiguous problems, synthesizing complex information into clear recommendations using qualitative and quantitative methods, working effectively with diverse teams, and building trust-based client relationships. You will also develop your leadership style, leveraging your passions, strengths, and values.

Your Growth

Driving lasting impact and building long-term capabilities is challenging. You thrive in a high-performance culture—doing hard things, resiliently trying again when needed.

In return, we'll provide resources, mentorship, and opportunities to help you grow into a stronger leader faster. Your colleagues will invest in your development through apprenticeship, coaching, and exposure, accelerating your growth.

What You Will Have

• Continuous learning through structured programs and feedback, owning your development journey.
• A voice that matters: your ideas and contributions will have tangible impact, fostering diverse perspectives for optimal outcomes.
• A global community: colleagues across 65+ countries and over 100 nationalities, learning from diverse backgrounds.
• World-class benefits: competitive salary based on experience and skills, plus comprehensive medical, dental, mental health, and vision coverage for you and your family.

Your Qualifications and Skills

• Undergraduate degree in commerce, finance, business studies, operations, economics, or related field, with an outstanding academic record.
• 2+ years of project delivery experience in consulting, preferably on large-scale financial industry projects; international experience is a plus.
• Experience in Financial Services areas such as banking, insurance, wealth and asset management, or public finance.
• Experience in organizational development, transformational delivery, or productivity improvement is a plus.
• Strong analytical, problem-solving, and relationship-building skills, with high client service commitment.
• Ability to work collaboratively and create an inclusive environment at all organizational levels.
• Effective communication skills in English and Arabic.
• Willingness to travel.

Register now for Cohort 10!

Book your seat now in the Mustashar Accelerator program—only 4 weeks left.

Register for the MiniMBA program to get a 20% EarlyBird Discount.

The Mustashar Accelerator is a four-day virtual program introducing you to management consulting. Gain top-tier skills and join our placement program for full-time opportunities with leading consulting firms in KSA.

#J-18808-Ljbffr

Delivery Consultant - Financial Services (On-site)

You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and continuing after our consultants have shared their recommendations.

We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. We will rely on your judgment and integrity to ensure our recommendations are effective and long-lasting.

As you collaborate directly with clients, you will help them solve problems, refine strategies, and implement transformations.

By equipping them with the tools and knowledge to continue innovating and improving after we’ve left, you will ensure the impact of our work endures. In doing so, you will uphold McKinsey’s commitment to making a meaningful difference in the industries and communities we serve.

You will receive training on how to better structure ambiguous problems and take action to solve them as well as synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method.

You will work effectively with diverse teams to come up with the best solution and move people and organizations to act.

You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

Your Growth

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your qualifications and skills
- Undergraduate degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
- 2+ years of project delivery in consulting; preferably on the delivery of large-scale projects in financial industries; international experience is a plus
- Demonstrated experience in Financial Services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
- Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
- Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel

Register now for Cohort 10!

Book your seat NOW in the Mustashar Accelerator program - Only 4 weeks left

Book your seat NOW in the MiniMBA program to get a 20% EarlyBird Discount

The Mustashar Accelerator is a four-day virtual program to introduce you to the art of management consulting.

Acquire top tier management consulting skills and join our placement program to acquire a full-time job opportunity with leading consulting firms in KSA.

#J-18808-Ljbffr

Delivery Manager - Financial Services (On-site)

You will help financial institution clients’ top management and field members build capabilities in delivery and to execute initiatives, both during an active project and continuing after our consultants have shared their recommendations.

You will be involved from strategy through execution as the manager of strategy execution and impact creation.

You will have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership.

You will develop trust-based relationships with clients and delivering results as a specialist of strategy execution and impact creation.

You will receive training on how to better structure ambiguous problems and take action to solve them, synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method and work effectively with diverse teams to come up with the best solution and move people and organizations to act.

You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

McKinsey believes in strengths-based development and coaching, and you will receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals.

Your Growth
- Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
- In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your qualifications and skills
- Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
- 6+ years of project delivery in consulting for financial industries; international experience is a plus
- Demonstrated experience in financial services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
- Strong understanding of both business and technical aspects of technology/digital transformations within financial services, enabling the creation of value-driven technology strategies
- Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
- Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel

Register now for Cohort 10!

Book your seat NOW in the Mustashar Accelerator program - Only 4 weeks left

Book your seat NOW in the MiniMBA program to get a 20% EarlyBird Discount

The Mustashar Accelerator is a four-day virtual program to introduce you to the art of management consulting.

Acquire top tier management consulting skills and join our placement program to acquire a full-time job opportunity with leading consulting firms in KSA.

#J-18808-Ljbffr

Delivery Consultant - Financial Services (On-site)

You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and after our consultants have shared their recommendations.

We expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. You will rely on your judgment and integrity to ensure our recommendations are effective and lasting.

Collaborating directly with clients, you will help them solve problems, refine strategies, and implement transformations. By equipping them with tools and knowledge to continue innovating after we’ve left, you will ensure our work's impact endures, upholding McKinsey’s commitment to meaningful industry and community contributions.

You will receive training on structuring ambiguous problems, synthesizing complex information into clear recommendations using qualitative and quantitative methods, working effectively with diverse teams, and building trust-based client relationships. You will also develop your leadership style, leveraging your passions, strengths, and values.

Your Growth

Driving lasting impact and building long-term capabilities is challenging. You thrive in a high-performance culture—doing hard things, resiliently trying again when needed.

In return, we'll provide resources, mentorship, and opportunities to help you grow into a stronger leader faster. Your colleagues will invest in your development through apprenticeship, coaching, and exposure, accelerating your growth.

What You Will Have

• Continuous learning through structured programs and feedback, owning your development journey.
• A voice that matters: your ideas and contributions will have tangible impact, fostering diverse perspectives for optimal outcomes.
• A global community: colleagues across 65+ countries and over 100 nationalities, learning from diverse backgrounds.
• World-class benefits: competitive salary based on experience and skills, plus comprehensive medical, dental, mental health, and vision coverage for you and your family.

Your Qualifications and Skills

• Undergraduate degree in commerce, finance, business studies, operations, economics, or related field, with an outstanding academic record.
• 2+ years of project delivery experience in consulting, preferably on large-scale financial industry projects; international experience is a plus.
• Experience in Financial Services areas such as banking, insurance, wealth and asset management, or public finance.
• Experience in organizational development, transformational delivery, or productivity improvement is a plus.
• Strong analytical, problem-solving, and relationship-building skills, with high client service commitment.
• Ability to work collaboratively and create an inclusive environment at all organizational levels.
• Effective communication skills in English and Arabic.
• Willingness to travel.

Register now for Cohort 10!

Book your seat now in the Mustashar Accelerator program—only 4 weeks left.

Register for the MiniMBA program to get a 20% EarlyBird Discount.

The Mustashar Accelerator is a four-day virtual program introducing you to management consulting. Gain top-tier skills and join our placement program for full-time opportunities with leading consulting firms in KSA.

#J-18808-Ljbffr

Delivery Manager - Financial Services (On-site)

You will help financial institution clients’ top management and field members build capabilities in delivery and to execute initiatives, both during an active project and continuing after our consultants have shared their recommendations. You will be involved from strategy through execution as the manager of strategy execution and impact creation. You will have the opportunity to manage projects and progress with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. You will develop trust-based relationships with clients and delivering results as a specialist of strategy execution and impact creation. You will receive training on how to better structure ambiguous problems and take action to solve them, synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method and work effectively with diverse teams to come up with the best solution and move people and organizations to act. You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values. McKinsey believes in strengths-based development and coaching, and you will receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals.

Your Growth
- Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
- In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your qualifications and skills
- Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
- 6+ years of project delivery in consulting for financial industries; international experience is a plus
- Demonstrated experience in financial services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
- Strong understanding of both business and technical aspects of technology/digital transformations within financial services, enabling the creation of value-driven technology strategies
- Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
- Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel

Register now for Cohort 10!

Book your seat NOW in the Mustashar Accelerator program - Only 4 weeks left

Book your seat NOW in the MiniMBA program to get a 20% EarlyBird Discount

The Mustashar Accelerator is a four-day virtual program to introduce you to the art of management consulting.

Acquire top tier management consulting skills and join our placement program to acquire a full-time job opportunity with leading consulting firms in KSA.

#J-18808-Ljbffr

Senior Delivery Consultant - Financial Services (On-site)

You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and continuing after our consultants have shared their recommendations.

We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. We will rely on your judgment and integrity to ensure our recommendations are effective and long-lasting.

As you collaborate directly with clients, you will help them solve problems, refine strategies, and implement transformations.

By equipping them with the tools and knowledge to continue innovating and improving after we have left, you will ensure the impact of our work endures. In doing so, you will uphold McKinsey’s commitment to making a meaningful difference in the industries and communities we serve.

You will receive training on how to better structure ambiguous problems and take action to solve them as well as synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method.

You will work effectively with diverse teams to come up with the best solution and move people and organizations to act.

You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

Your Growth
- Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
- In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your qualifications and skills
- Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
- 4+ years of project delivery in consulting; preferably on the delivery of large-scale projects in financial industries; international experience is a plus
- Demonstrated experience in Financial Services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
- Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
- Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel

Register now for Cohort 10!

Book your seat NOW in the Mustashar Accelerator program - Only 4 weeks left

Book your seat NOW in the MiniMBA program to get a 20% EarlyBird Discount

The Mustashar Accelerator is a four-day virtual program to introduce you to the art of management consulting.

Acquire top tier management consulting skills and join our placement program to acquire a full-time job opportunity with leading consulting firms in KSA.

#J-18808-Ljbffr

Senior Delivery Consultant - Financial Services (On-site)

You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and continuing after our consultants have shared their recommendations. We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. We will rely on your judgment and integrity to ensure our recommendations are effective and long-lasting. As you collaborate directly with clients, you will help them solve problems, refine strategies, and implement transformations. By equipping them with the tools and knowledge to continue innovating and improving after we have left, you will ensure the impact of our work endures. In doing so, you will uphold McKinsey’s commitment to making a meaningful difference in the industries and communities we serve. You will receive training on how to better structure ambiguous problems and take action to solve them as well as synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method. You will work effectively with diverse teams to come up with the best solution and move people and organizations to act. You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

Your Growth
- Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
- In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your qualifications and skills
- Undergraduate or master’s degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
- 4+ years of project delivery in consulting; preferably on the delivery of large-scale projects in financial industries; international experience is a plus
- Demonstrated experience in Financial Services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
- Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
- Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel

Register now for Cohort 10!

Book your seat NOW in the Mustashar Accelerator program - Only 4 weeks left

Book your seat NOW in the MiniMBA program to get a 20% EarlyBird Discount

The Mustashar Accelerator is a four-day virtual program to introduce you to the art of management consulting.

Acquire top tier management consulting skills and join our placement program to acquire a full-time job opportunity with leading consulting firms in KSA.

#J-18808-Ljbffr

We are looking for a Senior Manager Bus Services Delivery to be based in Riyadh.

The job holder will ensure that the Bus and ITS Systems will be effectively operated to meet the project operational requirements and ensure that all relevant operational experts shall be available on a call-out basis to attend any incident that may occur. He will ensure the optimum services will be delivered to the commuters. His team will comprise of a Bus Operations Expert, Network and Transport Planning Expert and Journey Planner etc

**Role and Responsibilities**
- Manage their respective Service delivery teams
- Oversee all Bus and ITS Start of Operations phases and operation services and activities and verify that it is being carried out safely and in accordance with the Contracts and to the Employers satisfaction. Verify compliance to O&M Contracts and to the client’s satisfaction
- Responsible for measuring each of the Contractors’ KPI performance and contractual milestones
- Oversee initial set up and mobilization of the O&M Contractors
- Review operating procedures, codes of conduct, timetables and other operating materials of the O&M Contractors
- Responsible for the launching of the service
- Monitor, audit and report the KPI regime and quality management system
- Ensure operational experts are available 24/7 (365) basis to attend to any incidents/accidents/crisis and get the system in operation with short turnaround time.
- Perform periodic inspections
- Perform roster analysis, approval, KPI analysis and forward planning for capacity
- Responsible for tracking and analyzing deviations to targeted performance
- Propose and implement successful corrective measures to improve the performance of the system
- Report to the program director on any service delivery issues
- Report and advise the client on service delivery
- Oversee the initial set-up and mobilization, reviewing and updating Bus Contractor’s Operating procedures, instructions, code of conduct handbook, timetables and other operating materials submitted by each Contractor in accordance with their respective contracts.
- Responsible for monitoring, auditing, and reporting of the KPI regime and quality management systems.
- He will ensure resources are in place to maintain records of any events, actions taken by various parties to support and enable efficient and thorough investigation by the project team or a Third Party if required.
- Coordination with the Contractors and the relevant Third Parties to protect evidence and investigate the cause of the accident / incident in accordance with the Incident and accident investigation procedures.
- He will advise if independent/specialist experts are required to assist in the investigation e.g. the original equipment provider, independent accident investigators etc.
- It is the duty of the Senior Manager-Bus Delivery to ensure consolidated investigation reports are prepared by the investigating experts are made between involved parties (experts, contractor(s) involved, third parties etc) with precise action plan to ensure the follow-up and no recurrence of such events.
- He will ensure progress report on follow-up action are included in the PMS team’s Monthly Report to the client.
- He will support any training requirement for freshers during this project

**Qualification and Education Requirements**
- University Degree
- Finance related certification/qualification/training/membership would be a plus

**Preferred Skills**
- 12 year’s senior management experience
- Must be capable of evaluating Bus contractors’ (Bus infrastructure & vehicles) performance (KPI) and adjust/optimize performance as required to benefit the overall project program.
- Capable of evaluating and adjusting performance where and when required in meeting the optimum operational requirements.
- Crisis Management Regime
- Knowledge to identify the right experts during an incident to bring back the system to normal operations.
- Prior experience dealing with OEMs, manufacturers and independent consultants/accident investigative agencies will be a requisite.
- Experience coordinating with the Contractors and the relevant Third Parties (Police, Civil Defense, Security Agencies etc.) to protect evidence and investigate the cause of the accident / incident.