5 Contract Travel Specialist jobs in Saudi Arabia

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this position needed in jeddah and Riyadh .

• Efficiently manage domestic and international travel inquiries of the clients in accordance with the client service-level agreements and department standard operating procedures.
• Pay attention to detail while assessing client needs and recommend efficient and alternate options, lowest available fares, booking classes, travel products and services.
• Ensure all travel related add on services are routinely offered to clients as appropriate. This includes airport services, transfers, car hire and visas.
• Provide the clients with all necessary travel guidelines, service amendment and cancellation policies.
• Create corporate traveller profile for key personnel of clients and periodically update the records when advised by SME's.
• Strictly adhere to the transaction reporting process to avoid delay in invoicing of services rendered to the clients.
• Maintain quality of work by ensuring data accuracy while rendering services and reporting transactions for invoicing.
• Efficiently manage duty hours by prioritizing tasks and adhering to best practices implemented in the department to save time and cost of service delivery.
• Support to effectively manage department work overload by proactively assisting team members as needed to fulfil client services.
• Follow booking queue management guidelines and ensure necessary actions are taken to clear queues.
• Be well-informed about all airline circulars and trade updates shared by the Subject-matter Experts or department heads and manage client services accordingly to benefit from promotional fares, services or adopt best practices to avoid fines and penalties (ADM's).

Customer Service:

1.Maintain high standards of professionalism and sales services to individual clients and corporate accounts.

2.Liaise closely with the Client relationship team to understand client feedback regarding service quality and take appropriate corrective actions to ensure client satisfaction and business retention.

3.Take appropriate and timely action to resolve transactional issues to avoid client escalations and promptly report the incident to the SME.

Revenue Optimization:

• Examine all Fare Research opportunities and ensure maximum utilization of contracted rates, airline deals, discounts, and agent commissions offered by air carriers, hotels, and other suppliers.
• Follow directional and switching sales instructions given in line with the organizations' revenue targets.
• Clearly understand the annual revenue objectives of the department and strive to achieve quarterly individual revenue targets.

Experienced:

Educational & Work Experience:

1.Bachelor's degree in Travel & Tourism Management + IATA certified + above 3 years of work experience in a travel agency as Senior Travel Consultant, or similar role.

or

2.IATA certified + above 5 years of work experience in a travel agency as Senior Travel Consultant, Corporate Travel Specialist, or similar role.

or

3.8 + years of work experience in a travel agency as a Senior Travel Consultant, Corporate Travel Specialist

Points to Consider:

1.Knowledge of GDS Amadeus, Sabre and Galileo.

2.Able to multi-task with minimal supervision.

3.Independent, hardworking, meticulous, and a team player.

4.Able to perform under stress and meet tight deadlines.

5.Good knowledge of world geography.

6.An in-depth understanding of travel industry policies including faring, refunds, reissues, and itinerary changes.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Travel Arrangements

Referrals increase your chances of interviewing at ITL World by 2x

Riyadh, Riyadh, Saudi Arabia 21 hours ago

Riyadh, Riyadh, Saudi Arabia 14 hours ago

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Join to apply for the Travel Operations Specialist role at Canonical

Join to apply for the Travel Operations Specialist role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships.

We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.

Responsibilities

• Engage with colleagues to address travel queries and issues
• Work with the wider business services team on company and industry event plans
• Hold travel vendors accountable for providing excellent service
• Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
• Monitor trends, spend, emissions and compliance with company policy
• Track unused tickets, credits and airline points usage
  
  

• Excellent academic results at school and university
• A degree in a business or technical subject
• Excellent communication skills
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to four times a year for company events of up to two weeks duration
• Ability to learn new technology and software quickly
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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Direct message the job poster from Al Jazirah Vehicles Agencies Co. Ltd.

Job Purpose:

• To assist Travel & Reservations Manager in planning trips and arranging tickets, hotel reservations and other travel-related arrangements for company’s Executives and Employees as per company’s policies and procedures.

Responsibilities:

• Follow-up on day-to-day operations assigned for the Travel & Reservation department / section to ensure compliance with the established standards and procedures.
• Contribute to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international / regional best practice’, improvement of business processes, cost reduction and productivity improvement.
• Assist Travel & Reservations Manager in providing timely and accurate reporting and analysis, monthly and ad-hoc as per company and department requirements, standards, policies and procedures.
• Coordinate all travel related communication within company, including but not limited to travel policies, approvals, confirmations, itineraries, troubleshooting, reminders, and reporting.
• Support in monitoring and managing the overall workload for your section/team, ensuring that service levels are met.
• Coordinate with travel agencies, hotels, airlines, and car rental agencies to book travel for staff on time and ensure that all bookings are dealt with accurately and efficiently and as per the standard policies & procedures of company in order to get maximum employee satisfaction and cost effective.
• Assist with coordinating and researching information for international programs including visa applications, passport information, translation assistance, and tracking of all leadership and staff traveling outside Saudi Arabia.
• Follow-up on unused tickets, credits and refunds create and maintain systems to utilize unused tickets and monitor credits and refunds.
• Ensure all payment invoices received from the Vendors are in line with the travel transactions, check for discrepancies, before submitting invoice for payment.
• Create and update forms, processes, and guidelines to increase the efficiency of the travel process when possible.
• Use vendor management best practices to build a mutually strong relationship with vendors ensuring better and cost-effective services to company.
• Maintain a comprehensive database of vendor contract details to ensure optimum usage of services and cost.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Comply with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.

Qualifications:

• 2 - 4 years relevant experience in Travel & Reservation Department
• Bachelor’s degree in Business Administration or Diploma in Travel Management.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Administrative
• Industries Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Al Jazirah Vehicles Agencies Co. Ltd. by 2x

Get notified about new Travel Specialist jobs in Riyadh, Saudi Arabia .

Riyadh, Riyadh, Saudi Arabia 23 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Travel Operations Specialist role at Canonical

Join to apply for the Travel Operations Specialist role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships.

We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.

Responsibilities

• Engage with colleagues to address travel queries and issues
• Work with the wider business services team on company and industry event plans
• Hold travel vendors accountable for providing excellent service
• Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
• Monitor trends, spend, emissions and compliance with company policy
• Track unused tickets, credits and airline points usage
  
  

• Excellent academic results at school and university
• A degree in a business or technical subject
• Excellent communication skills
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to four times a year for company events of up to two weeks duration
• Ability to learn new technology and software quickly
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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