25 Content Specialist jobs in Saudi Arabia
Knowledge & Content Management Specialist
Posted today
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Job Description
*About Us *
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices
Your role
As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.
The selected candidate will be part of the end-to-end revamp of Tamara's Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence.
This role is based on site in our Riyadh office.
*Your Responsibilities:
Knowledge Base & Help Center *
- Own the structure and maintenance of Tamara's internal Knowledge Base and external Help Center (for both customers and merchants).
- Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
- Apply user-centered design principles to content structure and taxonomy.
Training & Internal Communications
- Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
- Develop internal quick guides on new product and process launches.
- Work with SMEs to document tribal knowledge and embed it into structured documentation.
Chatbot & Automation Content
- Design and optimize chatbot content flows that improve containment and reduce contact rate.
- Create fallback content and escalation triggers based on conversation intents.
Content Governance
- Establish and enforce content review cadences and ownership models with relevant teams.
- Track usage, search failures, and content helpfulness to inform continuous improvement.
- Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).
Cross-functional Collaboration
- Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
- Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.
Your expertise
*Experience & Background *
- 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
- Demonstrated experience managing structured content across multiple audiences and touchpoints.
- Prior exposure to fast-paced tech or fintech environments is a plus.
*Skills & Tools *
- Excellent writing and editing skills in English and Arabic.
- Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
- Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
- Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
- Ability to collaborate with technical and non-technical stakeholders.
- Organized, deadline-oriented, and comfortable managing multiple content streams.
*Skills & Tools *
- Excellent writing and editing skills in English and Arabic.
- Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
- Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
- Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
- Ability to collaborate with technical and non-technical stakeholders.
- Organized, deadline-oriented, and comfortable managing multiple content streams.
Marketing Content Specialist
Posted today
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Job Description
نحتاج الى
كاتب/ة محتوى تسويقي
مبدع في انشاء المحتوى الخاص بالفنادق والنوادي الصحية والمطاعم
br>لمسؤوليات
مراجعة التصاميم والمخرجات قبل النشر
دعم الفريق بالتصوير الفوتوغرافي (فديو + صور)
المؤهلات
لغة عربية + انجليزي
خبرة في كتا المحتوى التسويقي >
مهارة في مراجعة النصوص والتصاميم
خبرة في التصوير
We're Hiring: Marketing Content Writ
We're looking for a creative content writer with a passion for crafting engaging material for hotels, wellness clubs, and restaurants.
Responsibilities:
- Write compelling and diverse marketing content
- Review designs and outputs before publishing
- Support the team with photography (videos + photos)
Qualifications:
- Proficiency in Arabic and English
- Experience in marketing content writing
- Strong skills in reviewing texts and designs
- Experience in photography
Marketing Content Specialist
Posted today
Job Viewed
Job Description
We are hiring a
Marketing Specialist – Content
to join our Marketing team
This role is responsible for executing marketing campaigns, managing content and social media accounts, creating engaging content (writing, graphic, video), and preparing insightful reports to support growth.
Key Responsibilities:
- Manage and execute marketing campaigns (paid & organic).
- Plan and manage monthly content across channels.
- Create and edit marketing content (ads, social media, websites).
- Coordinate with designers to produce visuals (images, graphics, videos).
- Analyze results and prepare reports with actionable recommendations.
- Enhance engagement, customer service, and public relations.
Requirements:
- Previous experience in marketing, content, and social media.
- Strong creative skills (copywriting, design, video).
- Analytical and reporting skills.
- Ability to manage multiple tasks and deadlines.
Department: Marketing
If you're passionate about marketing and content creation, apply now and be part of our growing team
Content Specialist
Posted today
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Job Description
Create Compelling Content as Our Content Specialist
Are you a creative storyteller with a passion for developing engaging content across multiple platforms? Join our innovative pro platform company that specializes in event management, creative media productions, and advertisement agency services. We're seeking an experienced Content Specialist to craft compelling narratives that captivate audiences and drive results.
What You'll Do:
- Develop and execute content strategies for events, media productions, and advertising campaigns
- Create engaging written content including blog posts, social media content, press releases, and marketing materials
- Collaborate with creative teams to develop multimedia content including videos, graphics, and interactive media
- Manage content calendars and ensure consistent brand voice across all platforms
- Research industry trends and audience insights to inform content strategy
- Optimize content for SEO and various digital platforms
- Coordinate with event teams to create compelling event content and promotional materials
- Analyze content performance and adjust strategies based on data insights
What We're Looking For:
- Experience: 7-12 years of content creation experience at international agencies or big local companies
- Education: Bachelor's degree in Communications, Journalism, Marketing, Media, or related field
- Writing Skills: Exceptional writing and editing abilities with a strong portfolio of diverse content
- Digital Expertise: Proficiency in content management systems, social media platforms, and SEO best practices
- Creativity: Strong creative vision with ability to adapt content for different audiences and platforms
- Language: Advanced English language skills (written and verbal) - MUST HAVE
- Collaboration: Experience working with cross-functional teams including designers, marketers, and event planners
- Analytics: Understanding of content performance metrics and data-driven optimization
What We Offer:
- Competitive salary package
- Comprehensive benefits including health insurance
- Creative freedom and opportunity to work on diverse projects
- Professional development opportunities and industry training
- Collaborative environment with talented creative professionals
- Access to cutting-edge content creation tools and platforms
Transform ideas into compelling stories that resonate with audiences
Content Specialist
Posted today
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Job Description
Job Summary:
A leading company specializing in organizing exhibitions and conferences, is
seeking a creative and detail-oriented Content Specialist to join our team full-time, based in Jeddah/Riyadh. This role focuses on developing high-quality content.
Responsibilities
Develop and write clear, engaging content for internal and external material (sales decks, business proposals,).
• Collaborate with designers to ensure the visual presentation supports and enhances the messaging.
• Apply brand guidelines consistently across all content and ensure tone of voice is aligned with company standards.
• Review, edit, and proofread content to ensure accuracy, clarity, and consistency.
• Coordinate with other departments to gather information and customize content for different audiences and purposes.
• Maintain and organize a library of presentation content and reusable assets.
Qualifications
• Proven experience in content creation, presentation writing, or marketing communications.
• Fluent in English — both written and spoken (Arabic is a plus).
• Proficient in Microsoft Office, especially PowerPoint.
• Familiarity with AI tools and programs used in content creation or productivity.
Content Marketing Specialist
Posted today
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Job Description
Responsibility:
- Manage influencer marketing for the Keeta Middle East project, including establishing connections with influencers, communicating specific scripts and content based on different goals, ensuring the overall implementation of the project, and conducting subsequent data reviews.
- Identify overseas user needs, analyze user preferences, highlight product features, create relevant content, and independently manage creative quality to ensure conversion effectiveness.
- Continuously optimize content strategies through data analysis, user research, and product insight to enhance performance metrics.
- Familiar with growth methodologies and knowledgeable about major social media platforms (Facebook, TikTok, Snapchat, Instagram, YouTube). Capable of consistently generating creative ideas and strategies, driving implementation, and continuously optimizing iterations.
Skills Required:
- Experience studying abroad, with proficiency in Arabic and Chinese as a working language. Experience in overseas user growth is preferred.
- Strong content judgment and planning capabilities, familiar with the operations of major overseas platforms like Facebook, Google, Snapchat, TikTok and Twitter. Possess strong user analysis skills and the ability to accurately identify user content preferences.
Creative Content Specialist
Posted today
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Job Description
مطلوب Creative Content Specialist – الرياض (دوام حضوري)
نبحث عن أخصائي محتوى إبداعي للانضمام إلى فريقنا بمدينة الرياض
المتطلبات:
خبرة 2–4 سنوات في صناعة المحتوى الإبداعي وإدارة منصات التواصل الاجتماعي.
القدرة على ابتكار أفكار إبداعية تتماشى مع هوية العلامة التجارية.
مهارة عالية في كتابة المحتوى (عربي/إنجليزي) بشكل جذاب واحترافي.
خبرة في إعداد خطط محتوى وحملات تسويقية.
يفضل خبرة أو أعمال سابقة في قطاع العقارات.
المميزات:
بيئة عمل إبداعية وملهمة.
فرص للتطور والنمو المهني.
راتب وحوافز مناسبة
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Senior Local Content Specialist
Posted today
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Job Description
We are seeking a highly motivated and experienced Senior Local Content Specialist to join our team in Dammam. The successful candidate will be instrumental in ensuring our company's adherence to Saudi Arabian local content regulations and maximizing our contribution to the local economy. This role requires a professional with a strong background in local content audit and management, capable of both ensuring current compliance and strategically planning for future local content initiatives.
Key Responsibilities:
- Local Content Strategy & Planning: Develop, implement, and manage the company's local content strategy in alignment with national regulations and company objectives.
- Compliance Management: Ensure full compliance with all relevant Saudi Arabian local content regulations, policies, and guidelines, including those pertaining to procurement, supply chain, workforce development, and local manufacturing/services.
- Audit & Reporting: Conduct regular internal audits of local content performance, identify gaps, and recommend corrective actions. Prepare and submit accurate local content reports to relevant authorities and internal stakeholders.
- Vendor & Supplier Development: Work closely with procurement to identify, evaluate, and develop local suppliers and vendors. Implement strategies to increase the utilization of local products, services, and human resources within the supply chain.
- Data Collection & Analysis: Collect, analyze, and maintain data related to local content expenditures, employment, and supplier engagement. Utilize data to track progress and identify areas for improvement.
- Stakeholder Engagement: Act as a primary point of contact for local content matters with government entities, industry associations, and internal departments (e.g., Procurement, HR, Operations, Finance).
- Future Planning & Forecasting: Develop long-term plans for local content growth, including setting ambitious targets, identifying new opportunities, and forecasting future compliance requirements.
- Training & Awareness: Educate internal teams on local content requirements and best practices to foster a culture of compliance and local value creation.
- Policy & Process Improvement: Continuously review and improve internal policies and processes to enhance local content performance and efficiency.
Qualifications:
- Bachelor's degree in Accounting.
- Minimum of 4 years of proven experience in local content audit or local content management, preferably within the industrial, energy, or facility management sectors in Saudi Arabia
- Demonstrable experience in future planning and strategic development of local content initiatives.
- In-depth knowledge of Saudi Arabian local content regulations and initiatives (e.g., IKTVA, Musaned, etc.).
- Strong analytical skills with the ability to interpret complex financial and operational data and generate actionable insights.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Knowledge & Content Management Specialist Riyadh, Saudi Arabia
Posted today
Job Viewed
Job Description
About Us
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices
Your role
As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.
The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.
Your Responsibilities:
Knowledge Base & Help Center
- Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
- Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
- Apply user-centered design principles to content structure and taxonomy.
Training & Internal Communications
- Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
- Develop internal quick guides on new product and process launches.
- Work with SMEs to document tribal knowledge and embed it into structured documentation.
Chatbot & Automation Content
- Design and optimize chatbot content flows that improve containment and reduce contact rate.
- Create fallback content and escalation triggers based on conversation intents.
Content Governance
- Establish and enforce content review cadences and ownership models with relevant teams.
- Track usage, search failures, and content helpfulness to inform continuous improvement.
- Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).
Cross-functional Collaboration
- Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
- Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.
Your expertise
Experience & Background
- 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
- Demonstrated experience managing structured content across multiple audiences and touchpoints.
- Prior exposure to fast-paced tech or fintech environments is a plus.
Skills & Tools
- Excellent writing and editing skills in English and Arabic.
- Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
- Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
- Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
- Ability to collaborate with technical and non-technical stakeholders.
- Organized, deadline-oriented, and comfortable managing multiple content streams.
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#J-18808-LjbffrBi-Lingual Copywriter and Content Specialist
Posted today
Job Viewed
Job Description
Sliders Agency is seeking a talented
Bi-Lingual Copywriter & Content Specialist
with strong expertise in
corporate, editorial, and social media writing
. The ideal candidate is fluent in both
Arabic and English
, and skilled at crafting clear, culturally resonant, and impactful content across multiple platforms.
Key Responsibilities
- Develop high-quality corporate, editorial, and social media copy in Arabic and English.
- Write press releases, internal communications, and campaign messaging.
- Create engaging content for digital platforms, websites, and marketing materials.
- Adapt tone and style based on audience, channel, and brand guidelines.
- Collaborate with creative, design, and strategy teams for cohesive storytelling.
- Proofread and edit for accuracy, clarity, and cultural nuance.
Requirements
- Native-level fluency in Arabic and English (writing and editing).
- Proven experience in
corporate and editorial communication
and
social media content creation
. - 2–4 years of experience in an agency, corporate communication, or publishing environment.
- Strong understanding of Saudi and GCC markets and culture.
- Exceptional attention to detail and ability to meet tight deadlines.
- Portfolio submission is a must. Applications without a writing portfolio will not be considered.