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12 Content Director jobs in Saudi Arabia

Knowledge & Content Management Specialist

SAR90000 - SAR120000 Y Tamara

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Job Description

*About Us *
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia's first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role
As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara's Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence.
This role is based on site in our Riyadh office.
*Your Responsibilities:
Knowledge Base & Help Center *

  • Own the structure and maintenance of Tamara's internal Knowledge Base and external Help Center (for both customers and merchants).
  • Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
  • Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

  • Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
  • Develop internal quick guides on new product and process launches.
  • Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

  • Design and optimize chatbot content flows that improve containment and reduce contact rate.
  • Create fallback content and escalation triggers based on conversation intents.

Content Governance

  • Establish and enforce content review cadences and ownership models with relevant teams.
  • Track usage, search failures, and content helpfulness to inform continuous improvement.
  • Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

  • Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
  • Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise
*Experience & Background *

  • 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
  • Demonstrated experience managing structured content across multiple audiences and touchpoints.
  • Prior exposure to fast-paced tech or fintech environments is a plus.

*Skills & Tools *

  • Excellent writing and editing skills in English and Arabic.
  • Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
  • Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
  • Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
  • Ability to collaborate with technical and non-technical stakeholders.
  • Organized, deadline-oriented, and comfortable managing multiple content streams.

*Skills & Tools *

  • Excellent writing and editing skills in English and Arabic.
  • Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
  • Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
  • Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
  • Ability to collaborate with technical and non-technical stakeholders.
  • Organized, deadline-oriented, and comfortable managing multiple content streams.
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Knowledge & Content Management Specialist Riyadh, Saudi Arabia

Riyadh, Riyadh Tamara

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Job Description

Knowledge & Content Management Specialist

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,Checkout.com , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices

Your role

As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success — all through content that is structured, accessible, and always up to date.

The selected candidate will be part of the end-to-end revamp of Tamara’s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence. This role is based on site in our Riyadh office.

Your Responsibilities:

Knowledge Base & Help Center

  • Own the structure and maintenance of Tamara’s internal Knowledge Base and external Help Center (for both customers and merchants).
  • Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
  • Apply user-centered design principles to content structure and taxonomy.

Training & Internal Communications

  • Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
  • Develop internal quick guides on new product and process launches.
  • Work with SMEs to document tribal knowledge and embed it into structured documentation.

Chatbot & Automation Content

  • Design and optimize chatbot content flows that improve containment and reduce contact rate.
  • Create fallback content and escalation triggers based on conversation intents.

Content Governance

  • Establish and enforce content review cadences and ownership models with relevant teams.
  • Track usage, search failures, and content helpfulness to inform continuous improvement.
  • Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).

Cross-functional Collaboration

  • Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
  • Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.

Your expertise

Experience & Background

  • 2–3 years of experience in CX content, knowledge management, technical writing, or internal communications.
  • Demonstrated experience managing structured content across multiple audiences and touchpoints.
  • Prior exposure to fast-paced tech or fintech environments is a plus.

Skills & Tools

  • Excellent writing and editing skills in English and Arabic.
  • Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
  • Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
  • Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
  • Ability to collaborate with technical and non-technical stakeholders.
  • Organized, deadline-oriented, and comfortable managing multiple content streams.
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Creative Director – Visual Content

SAR90000 - SAR120000 Y Laverne Group | مجموعة لافيرن

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Job Description

Key Responsibilities:

  1. Develop and execute creative concepts for films, commercials, branded content, and promotional videos.
  2. Oversee all stages of video production including scriptwriting, storyboarding, directing, shooting, and post-production.
  3. Collaborate with screenwriters, directors, cinematographers, editors, and other creative professionals to bring ideas to life.
  4. Present creative pitches and visual concepts to clients and internal stakeholders.
  5. Review and provide feedback on footage and edits to ensure visual quality, narrative clarity, and brand alignment.
  6. Ensure consistency in style, tone, and visual identity across all produced content.
  7. Stay updated with trends in filmmaking, video production, storytelling techniques, and emerging technologies.
  8. Manage multiple projects simultaneously, ensuring delivery within budget and timelines.
  9. Lead brainstorming sessions and inspire the creative team to develop fresh, compelling ideas.

Qualifications & Experience:

  • Bachelor's degree in Film, Media Production, Directing, or a related field.
  • Minimum 5 years of experience in video/film production, with at least 2 years in a leadership or creative direction role.
  • Strong background in storytelling, script development, and visual composition.
  • Proficiency in production and editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects).
  • Hands-on experience with camera equipment, lighting, and production workflows.
  • Ability to lead diverse creative teams and manage production crews.
  • Excellent communication and presentation skills.
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Marketing Content Specialist

SAR40000 - SAR60000 Y Joudara

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Job Description

‏⁦نحتاج الى
كاتب/ة محتوى تسويقي

مبدع في انشاء المحتوى الخاص بالفنادق والنوادي الصحية والمطاعم

⁦br>⁩لمسؤوليات⁦

<
  • كتابة محتوى تسويقي جذاب ومتنوع

  • مراجعة التصاميم والمخرجات قبل النشر

  • دعم الفريق بالتصوير الفوتوغرافي (فديو + صور)


  • ⁩المؤهلات⁦

    • لغة عربية + انجليزي

    • خبرة في كتا المحتوى التسويقي >

    • مهارة في مراجعة النصوص والتصاميم

    • خبرة في التصوير


    We're Hiring: Marketing Content Writ

    We're looking for a creative content writer with a passion for crafting engaging material for hotels, wellness clubs, and restaurants.

    Responsibilities:

    • Write compelling and diverse marketing content
    • Review designs and outputs before publishing
    • Support the team with photography (videos + photos)

    Qualifications:

    • Proficiency in Arabic and English
    • Experience in marketing content writing
    • Strong skills in reviewing texts and designs
    • Experience in photography
    This advertiser has chosen not to accept applicants from your region.

    Marketing Content Specialist

    SAR40000 - SAR60000 Y Passioneurs

    Posted today

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    Job Description

    We are hiring a
    Marketing Specialist – Content
    to join our Marketing team

    This role is responsible for executing marketing campaigns, managing content and social media accounts, creating engaging content (writing, graphic, video), and preparing insightful reports to support growth.

    Key Responsibilities:

    • Manage and execute marketing campaigns (paid & organic).
    • Plan and manage monthly content across channels.
    • Create and edit marketing content (ads, social media, websites).
    • Coordinate with designers to produce visuals (images, graphics, videos).
    • Analyze results and prepare reports with actionable recommendations.
    • Enhance engagement, customer service, and public relations.

    Requirements:

    • Previous experience in marketing, content, and social media.
    • Strong creative skills (copywriting, design, video).
    • Analytical and reporting skills.
    • Ability to manage multiple tasks and deadlines.

    Department: Marketing

    If you're passionate about marketing and content creation, apply now and be part of our growing team

    This advertiser has chosen not to accept applicants from your region.

    Marketing & Content Coordinator

    SAR30000 - SAR45000 Y NAMA ناما

    Posted today

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    Job Description

    We are looking for a motivated junior-level professional to support our marketing activities. The role involves writing marketing content, coordinating with designers, ensuring smooth execution of design projects, and leveraging AI tools to speed up tasks and enhance output quality.

    Key Responsibilities:


    • Write clear and engaging marketing content.


    • Coordinate with designers and follow up on project progress.


    • Supervise different stages of design and ensure timely delivery.


    • Communicate with clients to gather requirements and provide updates.


    • Use AI tools to generate content ideas and improve efficiency.


    • Assist in day-to-day marketing and content-related tasks.

    This advertiser has chosen not to accept applicants from your region.

    Content Marketing Officer

    Riyadh, Riyadh WEbook, Inc.

    Posted today

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    Job Description

    Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

    If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

    Role Overview

    The Content Marketing Officer ensures fast, accurate, and optimized execution of content publishing and reporting workflows on webook.com. This role requires balancing multiple tasks under tight timelines, while maintaining accuracy, quality, and compliance with brand standards. Officers support content publishing, SEO integration, reporting, and user-experience checks to ensure event listings and campaigns are both effective and user-friendly.

    Key Responsibilities Content & Publishing
    • Publish and update event listings, blogs, and guides in CMS.
    • Ensure accuracy in metadata, images, and formatting.
    • Handle multiple publishing requests while meeting SLA deadlines (standard: 48h, priority: 24h).
    Quality & Accuracy
    • Perform QA checks to guarantee accuracy, compliance, and brand tone.
    • Conduct UX reviews of live pages and recommend improvements.
    • Identify issues in structure, placement, or design and escalate with solutions.
    SEO & Optimization
    • Implement keyword, tagging, and structured data from SEO briefs.
    • Track performance of published content and provide recommendations.
    • Ensure to follow SEO guidelines delivered before publishing.
    Data & Reporting
    • Maintain organized reporting sheets and dashboards.
    • Collect and analyze publishing metrics (velocity, errors, SEO performance).
    • Deliver clear reports with insights and actionable recommendations.
    Tools & Collaboration
    • Use Google Workspace (Docs, Sheets, Slides) for structured workflows.
    • Apply AI tools (e.g., ChatGPT, Grammarly, image/SEO assistants) to increase efficiency.
    • Use design tools (Canva, Photoshop, Figma – nice to have) for visuals or QA checks.
    • Collaborate cross-functionally with Event Ops, BD, Creative, and Performance.
    Problem Solving & User experience Contribution
    • Identify blockers or inefficiencies in content workflows.
    • Suggest improvements to website/app functionality that enhance user experience.
    • Document issues professionally and recommend actionable solutions.
    Qualifications
    • Bachelor’s degree in English, Literature, or a related field.
    • 0–2 years of experience.
    • Preferred industry experience: Copywriting or Data Entry.
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    About the latest Content director Jobs in Saudi Arabia !

    Content Marketing Strategist

    SAR120000 - SAR240000 Y Lord Oil

    Posted today

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    Job Description

    Riyadh, Saudi Arabia

    Full-time

    About LORDOil:

    LORDOil is a pioneering hair-care company based in Riyadh, Saudi Arabia, specialized in premium hair oils. We produce and market natural, high-quality hair oil formulations designed to promote hair growth, strengthen hair strands, and deliver beauty and health to scalps everywhere. (You can check our brand presence & content here on Instagram: Lord Oil) Instagram

    Role Summary:

    We're seeking a driven
    Content Marketing Strategist
    who will own the strategy and execution of content that speaks to our audience, builds brand authority, and supports our growth in the hair care market.

    Key Responsibilities:

    • Develop a content marketing strategy tailored to the hair care / beauty industry, aligned with LORDOil's brand and business goals.
    • Produce, edit, and optimize content across channels: blog, website, social media, email newsletters, etc.
    • Work with the design and product teams to ensure visual and content consistency.
    • Conduct research on audience behavior, trends in hair care, competitor content, and emerging channels.
    • Use SEO best practices: keyword research, on-page optimization, link strategy, etc.
    • Monitor and analyze content performance (traffic, engagement, conversion) and iterate to improve results.
    • Plan and maintain a content calendar to ensure timely delivery of campaigns.
    • Collaborate with influencers, hair experts, and internal stakeholders for content partnerships, guest posts, and campaigns.

    Qualifications & Skills:

    • Bachelor's degree in Marketing, Communications, or related field.
    • 3–6 years of experience in content marketing, ideally within beauty, hair care, lifestyle, or health & wellness.
    • Strong writing, storytelling, and editing skills (Arabic & English).
    • Strategic thinker with analytical skills and comfort with data.
    • Excellent project management and communication ability.
    • Passion for beauty, hair care, wellness, and keeping up with trends.

    Preferred / Bonus:

    • Experience in beauty / hair care / personal care industry.
    • Experience with paid promotions, marketing automation tools, or content amplification.
    • Experience in the GCC / Saudi market.

    What We Offer:

    • Be part of a growing, mission-driven beauty brand in Saudi Arabia.
    • Freedom to shape our content voice, strategy, and impact.
    • Competitive salary and benefits.
    • Growth and learning opportunities in marketing, brand, and beauty spaces.
    This advertiser has chosen not to accept applicants from your region.

    Content Marketing Specialist

    SAR40000 - SAR60000 Y Keeta

    Posted today

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    Job Description

    Responsibility:

    • Manage influencer marketing for the Keeta Middle East project, including establishing connections with influencers, communicating specific scripts and content based on different goals, ensuring the overall implementation of the project, and conducting subsequent data reviews.
    • Identify overseas user needs, analyze user preferences, highlight product features, create relevant content, and independently manage creative quality to ensure conversion effectiveness.
    • Continuously optimize content strategies through data analysis, user research, and product insight to enhance performance metrics.
    • Familiar with growth methodologies and knowledgeable about major social media platforms (Facebook, TikTok, Snapchat, Instagram, YouTube). Capable of consistently generating creative ideas and strategies, driving implementation, and continuously optimizing iterations.

    Skills Required:

    • Experience studying abroad, with proficiency in Arabic and Chinese as a working language. Experience in overseas user growth is preferred.
    • Strong content judgment and planning capabilities, familiar with the operations of major overseas platforms like Facebook, Google, Snapchat, TikTok and Twitter. Possess strong user analysis skills and the ability to accurately identify user content preferences.
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