433 Community Management jobs in Saudi Arabia
Community & Engagement Professional
Posted 15 days ago
Job Viewed
Job Description
PIF is seeking a candidate to join the MENA Investment - Operational Value Creation Group (OVCG) team to contribute to working hand-in-hand with OVCG team and key stakeholders as required to raise transparency and raise collaboration.
We are looking for a passionate professional with strong entrepreneurial spirit to join the team. With the purpose of curating vibrant business leader communities and driving transformational collaboration across PIF’s portfolio, the role is expected to navigate a wide stakeholder ecosystem, identify value creation leads, build compelling engagement agenda, design and execute thematic roundtables, develop content materials and support cross organizational value creation projects.
Specialized Accountabilities
- Contribute to the design and creation of comprehensive agenda, content, touchpoints and formalized workstreams related to value creation topics to support portfolio engagement.
- Contribute to the engagement of internal and external stakeholders and management of C-level portfolio company communities.
- Contribute to the development of comprehensive program design, coordination, communication strategies for portfolio companies by providing inputs for managing large-scale announcements and stakeholder engagement events.
- Monitor functional, thematic and sectorial value creation knowledge, expert network and content to support the development of portfolio capabilities and performance enhancement.
- Contribute to tracking engagement effectiveness through data analysis and feedback to refine strategies and inform improvements.
Common Accountabilities
- Contribute to the strategic alignment with internal and external stakeholders to identify, formalize and support portfolio-level and cross-functional value creation initiatives.
- Implement operational excellence improvement initiatives and propose improvements on systems, processes, and practices taking into account international leading practices, in order to continuously enhance the organizational effectiveness and business performance.
- Support the development of policies, systems, processes, procedures, and controls as requested or propose relevant enhancements as needed, ensuring alignment and adherence to any relevant compliance, risk, audit, cybersecurity, and regulatory requirements.
Qualifications / Years of Experience
- Bachelor’s degree Business Administration, Communications, Marketing, or any other relevant discipline
- Minimum 6 years of experience in a relevant field.
- Any relevant certification such as Project Management Professional (PMP), etc.
- Good communication skills (written and oral) with the ability to convince the stakeholders.
- Ability to establish credibility with stakeholders.
- Ability to adapt to rapidly changing business needs.
- Strong organizational/project management skills, the ability to manage and achieve multiple deadlines.
- Ability to motivate, guide, and inspire others to achieve common goals and vision.
- Seniority level: Associate
- Employment type: Full-time
- Job function: Marketing and Consulting
- Industries: Financial Services, Investment Management, and Investment Banking
Community & Engagement Professional
Posted today
Job Viewed
Job Description
PIF is seeking a candidate to join the MENA Investment - Operational Value Creation Group (OVCG) team to contribute to working hand-in-hand with OVCG team and key stakeholders as required to raise transparency and raise collaboration.
We are looking for a passionate professional with strong entrepreneurial spirit to join the team. With the purpose of curating vibrant business leader communities and driving transformational collaboration across PIF's portfolio, the role is expected to navigate a wide stakeholder ecosystem, identify value creation leads, build compelling engagement agenda, design and execute thematic roundtables, develop content materials and support cross organizational value creation projects.
Specialized Accountabilities
- Contribute to the design and creation of comprehensive agenda, content, touchpoints and formalized workstreams related to value creation topics to support portfolio engagement.
- Contribute to the engagement of internal and external stakeholders and management of C-level portfolio company communities.
- Contribute to the development of comprehensive program design, coordination, communication strategies for portfolio companies by providing inputs for managing large-scale announcements and stakeholder engagement events.
- Monitor functional, thematic and sectorial value creation knowledge, expert network and content to support the development of portfolio capabilities and performance enhancement.
- Contribute to tracking engagement effectiveness through data analysis and feedback to refine strategies and inform improvements.
Common Accountabilities
- Contribute to the strategic alignment with internal and external stakeholders to identify, formalize and support portfolio-level and cross-functional value creation initiatives.
- Implement operational excellence improvement initiatives and propose improvements on systems, processes, and practices taking into account international leading practices, in order to continuously enhance the organizational effectiveness and business performance.
- Support the development of policies, systems, processes, procedures, and controls as requested or propose relevant enhancements as needed, ensuring alignment and adherence to any relevant compliance, risk, audit, cybersecurity, and regulatory requirements.
Qualifications / Years of Experience
- Bachelor's degree Business Administration, Communications, Marketing, or any other relevant discipline
- Minimum 6 years of experience in a relevant field.
- Any relevant certification such as Project Management Professional (PMP), etc.
Personal Competencies
- Good communication skills (written and oral) with the ability to convince the stakeholders.
- Ability to establish credibility with stakeholders.
- Ability to adapt to rapidly changing business needs.
- Strong organizational/project management skills, the ability to manage and achieve multiple deadlines.
- Ability to motivate, guide, and inspire others to achieve common goals and vision.
Senior Specialist - Community Engagement
Posted 16 days ago
Job Viewed
Job Description
Senior Specialist - Community Engagement
Overview
The Community Engagement Senior Specialist supports the implementation of community engagement initiatives by coordinating with stakeholders, managing communication efforts, and assisting in the delivery of programs that foster positive relationships between the organization and local communities. This role plays a critical part in ensuring smooth execution of engagement activities and gathering community feedback to inform ongoing efforts.
Key Responsibilities- Assist in executing community engagement strategies aligned with Vision 2030 and corporate ESG objectives
- Organize and support outreach events, forums, townhalls, and local consultations with residents and key stakeholders
- Stakeholder Coordination
- Support the identification and mapping of local stakeholders
- Help manage communication channels and coordinate responses to community inquiries and concerns
- Maintain stakeholder contact databases and update records following interactions or meetings
- Program Implementation
- Coordinate logistics and delivery of community programs in areas such as education, training, well-being, and culture
- Liaise with contractors, partners, and vendors to ensure timely implementation of initiatives
- Monitoring & Reporting
- Support the preparation of engagement reports, presentations, and documentation for internal and external stakeholders
Bachelor's or degree in Social Development, Community Relations, Communications, or a related field.
Minimum of 3 years in community engagement, preferably on large scale infrastructure or urban development projects.
Seniority level- Mid-Senior level
- Full-time
- Other
- IT Services and IT Consulting
Location: Riyadh, Riyadh, Saudi Arabia
#J-18808-LjbffrSenior Specialist - Community Engagement
Posted 19 days ago
Job Viewed
Job Description
Overview
The Community Engagement Senior Specialist supports the implementation of community engagement initiatives by coordinating with stakeholders, managing communication efforts, and assisting in the delivery of programs that foster positive relationships between the organization and local communities. This role plays a critical part in ensuring smooth execution of engagement activities and gathering community feedback to inform ongoing efforts.
Key Responsibilities- Assist in executing community engagement strategies aligned with Vision 2030 and corporate ESG objectives
- Organize and support outreach events, forums, townhalls, and local consultations with residents and key stakeholders
- Stakeholder Coordination
- Support the identification and mapping of local stakeholders
- Help manage communication channels and coordinate responses to community inquiries and concerns
- Maintain stakeholder contact databases and update records following interactions or meetings
- Program Implementation
- Coordinate logistics and delivery of community programs in areas such as education, training, well-being, and culture
- Liaise with contractors, partners, and vendors to ensure timely implementation of initiatives
- Monitoring & Reporting
- Support the preparation of engagement reports, presentations, and documentation for internal and external stakeholders
Bachelor's or degree in Social Development, Community Relations, Communications, or a related field.
Minimum of 3 years in community engagement, preferably on large scale infrastructure or urban development projects.
Seniority level- Mid-Senior level
- Full-time
- Other
- IT Services and IT Consulting
Location: Riyadh, Riyadh, Saudi Arabia
Community Engagement Specialist - Saudi National
Posted 11 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Company Description
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has a long history of providing comprehensive engineering, consulting, and project management services, making it a trusted partner for regional governments, investors, and developers.
Job Description
We are seeking a dynamic and passionate Community Engagement Specialist to join our urban planning program in Riyadh, Saudi Arabia. As a key member of our team, you will play a crucial role in fostering meaningful connections between our urban planning initiatives and the local community. This position is specifically for Saudi nationals who are committed to shaping the future of their cities.
- Develop and implement comprehensive community engagement strategies for urban planning projects
- Organize and facilitate public meetings, workshops, and focus groups to gather community input
- Create and manage social media campaigns to increase awareness and participation in urban planning initiatives
- Collaborate with cross-functional teams to ensure community feedback is integrated into project designs
- Prepare and deliver presentations to diverse stakeholders, including government officials and community leaders
- Analyze and report on community feedback data to inform decision-making processes
- Act as a liaison between the urban planning team and local community members
- Develop educational materials to help community members understand urban planning concepts and processes
- Monitor and evaluate the effectiveness of community engagement efforts, recommending improvements as needed
- Ensure all engagement activities comply with local regulations and cultural norms
Qualifications
- Bachelor's degree in Urban Planning, Public Administration, Communications, or a related field; Master's degree preferred
- 3-5 years of experience in community engagement, public relations, or urban planning
- Strong knowledge of urban planning principles and practices
- Deep understanding of Saudi Arabian culture and community dynamics
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences
- Fluency in Arabic and English, both written and spoken
- Proven experience in project management and event planning
- Proficiency in social media management and digital engagement tools
- Strong analytical skills with the ability to interpret and present data effectively
- Experience in public speaking and facilitating group discussions
- Demonstrated ability to work collaboratively in a team environment
- Detail-oriented with excellent organizational and time management skills
- Saudi nationality is required for this position
Executive
Employment typeFull-time
Job functionProject Management
IndustriesMedia Production
#J-18808-LjbffrSocial Media & Community Manager
Posted 6 days ago
Job Viewed
Job Description
Overview
Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and virtual brands. Our platform powers the full end-to-end restaurant tech stack: from demand generation and aggregator integrations to kitchen operations and last-mile delivery. With a mission to delight our customers, empower our teams, and deliver growth for our partners, we are scaling fast across global markets.
Mission & Vision
Mission: To delight our F&B partners with transformative technology, their customers with best-in-class service, our employees with a passion project worth working for, and our investors with growth and profitability.
Vision: To be the most comprehensive and hyper-connected F&B platform worldwide.
Role OverviewWe are seeking a Social Media & Community Manager to own and scale Grubtech’s social presence and brand voice across key platforms (LinkedIn, Instagram, Facebook, Snapchat, and region-specific channels). This is not a traditional “posting” role. The mandate is to build communities, spark conversations, and position Grubtech as a thought leader and ecosystem builder within the restaurant, virtual brand, and cloud kitchen space.
This role also extends into earned media and PR hacking: identifying relevant industry stories, trends, or news cycles and finding creative ways to inject Grubtech’s perspective into the conversation. Whether through op-eds, contributed articles, media outreach, or amplifying hot-button issues, the goal is to generate free PR and earned coverage that builds credibility and visibility without heavy reliance on agencies.
This person will thrive in grassroots brand building — engaging with restaurant operators, joining conversations, amplifying customer stories, and hijacking cultural and industry moments to put Grubtech top of mind. They’ll work closely with the Marketing Manager and Graphic Designer while collaborating with Sales and Customer Success to surface stories and insights. AI will play a role in scaling content creation, but human-in-the-loop editing and creativity will ensure our voice remains authentic, value-driven, and non-generic.
Key ResponsibilitiesCommunity Building & Engagement
- Build and nurture online communities in key markets (Portugal, Spain, Saudi Arabia, GCC).
- Actively participate in industry conversations (LinkedIn groups, subreddits, regional forums), positioning Grubtech as a peer-driven thought leader.
- Foster camaraderie and dialogue among restaurant operators, virtual brand founders, and cloud kitchen innovators.
Content Strategy & Thought Leadership
- Develop and execute a content calendar aligned to industry trends, customer success stories, and regional nuances.
- Drive storytelling via case studies, customer highlights, and ecosystem insights — not just product promotion.
- Use GenAI tools (ChatGPT, Claude, Gemini, etc.) to accelerate draft creation, while adding editorial judgment to make content human, relevant, and polished.
Social Media Ownership
- Manage Grubtech’s social channels end-to-end: posting, engagement, monitoring, reporting.
- Tailor messaging by platform and region to maximize reach and relevance.
- Hijack trending conversations or cultural moments in F&B/tech to inject Grubtech’s perspective.
Earned Media & PR Hacking
- Monitor news cycles, industry publications, and regional press for opportunities to insert Grubtech into trending conversations.
- Pitch and place thought leadership pieces, op-eds, or commentary in relevant trade and business publications.
- Build relationships with journalists, editors, and industry influencers to secure earned media coverage without heavy reliance on external PR agencies.
Brand Equity & Market Presence
- Ensure Grubtech is seen as a pillar of the F&B tech community in each market we operate in.
- Partner with the Marketing Manager to align campaigns with global and regional brand strategies.
- Collaborate with the Graphic Designer to ensure every post and asset is visually engaging and consistent with brand guidelines.
Measurement & Optimization
- Define and track KPIs tied to brand equity, engagement, share of voice, community growth, and earned media mentions.
- Continuously optimize content formats, posting cadences, and engagement tactics.
- Report insights back to leadership and cross-functional teams.
Must-Haves
- 3–5 years of social media and/or community management experience (agency, SaaS, or F&B/hospitality background preferred).
- Demonstrated success in grassroots brand building and community growth.
- Experience securing or contributing to earned media placements (trade press, industry publications, op-eds, or online forums).
- Fluent in English and Arabic (Spanish is a strong plus).
- Strong storytelling skills: able to humanize complex concepts and craft compelling narratives.
- Familiarity with GenAI tools for content drafting and creative acceleration, with the ability to add editorial nuance.
- Entrepreneurial, scrappy, and startup-minded: thrives in fast-moving, lean teams.
Nice-to-Haves
- Track record of hijacking trends or generating PR through unconventional tactics (Reddit, blogs, industry forums).
- Existing media contacts in the F&B, hospitality, or tech ecosystem.
- Familiarity with social and PR analytics tools.
- Be the voice of the brand: Own Grubtech’s presence in the F&B tech ecosystem across multiple countries.
- Community + PR impact: Build a grassroots network and secure earned media that elevates Grubtech as a thought leader.
- High visibility: Your work will directly shape how operators, partners, and industry leaders perceive Grubtech.
- Next-gen tools: Leverage AI while ensuring authentic, human storytelling.
- Startup pace: Operate in a fast-growing SaaS scale-up where agility and creativity are celebrated.
- Global exposure: Engage communities and media across Europe and the Middle East.
Social Media & Community Manager
Posted 6 days ago
Job Viewed
Job Description
Overview
Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and virtual brands. Our platform powers the full end-to-end restaurant tech stack: from demand generation and aggregator integrations to kitchen operations and last-mile delivery. With a mission to delight our customers, empower our teams, and deliver growth for our partners, we are scaling fast across global markets.
Mission & Vision
Mission: To delight our F&B partners with transformative technology, their customers with best-in-class service, our employees with a passion project worth working for, and our investors with growth and profitability.
Vision: To be the most comprehensive and hyper-connected F&B platform worldwide.
Role OverviewWe are seeking a Social Media & Community Manager to own and scale Grubtech’s social presence and brand voice across key platforms (LinkedIn, Instagram, Facebook, Snapchat, and region-specific channels). This is not a traditional “posting” role. The mandate is to build communities, spark conversations, and position Grubtech as a thought leader and ecosystem builder within the restaurant, virtual brand, and cloud kitchen space.
This role also extends into earned media and PR hacking: identifying relevant industry stories, trends, or news cycles and finding creative ways to inject Grubtech’s perspective into the conversation. Whether through op-eds, contributed articles, media outreach, or amplifying hot-button issues, the goal is to generate free PR and earned coverage that builds credibility and visibility without heavy reliance on agencies.
This person will thrive in grassroots brand building — engaging with restaurant operators, joining conversations, amplifying customer stories, and hijacking cultural and industry moments to put Grubtech top of mind. They’ll work closely with the Marketing Manager and Graphic Designer while collaborating with Sales and Customer Success to surface stories and insights. AI will play a role in scaling content creation, but human-in-the-loop editing and creativity will ensure our voice remains authentic, value-driven, and non-generic.
Key ResponsibilitiesCommunity Building & Engagement
- Build and nurture online communities in key markets (Portugal, Spain, Saudi Arabia, GCC).
- Actively participate in industry conversations (LinkedIn groups, subreddits, regional forums), positioning Grubtech as a peer-driven thought leader.
- Foster camaraderie and dialogue among restaurant operators, virtual brand founders, and cloud kitchen innovators.
Content Strategy & Thought Leadership
- Develop and execute a content calendar aligned to industry trends, customer success stories, and regional nuances.
- Drive storytelling via case studies, customer highlights, and ecosystem insights — not just product promotion.
- Use GenAI tools (ChatGPT, Claude, Gemini, etc.) to accelerate draft creation, while adding editorial judgment to make content human, relevant, and polished.
Social Media Ownership
- Manage Grubtech’s social channels end-to-end: posting, engagement, monitoring, reporting.
- Tailor messaging by platform and region to maximize reach and relevance.
- Hijack trending conversations or cultural moments in F&B/tech to inject Grubtech’s perspective.
Earned Media & PR Hacking
- Monitor news cycles, industry publications, and regional press for opportunities to insert Grubtech into trending conversations.
- Pitch and place thought leadership pieces, op-eds, or commentary in relevant trade and business publications.
- Build relationships with journalists, editors, and industry influencers to secure earned media coverage without heavy reliance on external PR agencies.
Brand Equity & Market Presence
- Ensure Grubtech is seen as a pillar of the F&B tech community in each market we operate in.
- Partner with the Marketing Manager to align campaigns with global and regional brand strategies.
- Collaborate with the Graphic Designer to ensure every post and asset is visually engaging and consistent with brand guidelines.
Measurement & Optimization
- Define and track KPIs tied to brand equity, engagement, share of voice, community growth, and earned media mentions.
- Continuously optimize content formats, posting cadences, and engagement tactics.
- Report insights back to leadership and cross-functional teams.
Must-Haves
- 3–5 years of social media and/or community management experience (agency, SaaS, or F&B/hospitality background preferred).
- Demonstrated success in grassroots brand building and community growth.
- Experience securing or contributing to earned media placements (trade press, industry publications, op-eds, or online forums).
- Fluent in English and Arabic (Spanish is a strong plus).
- Strong storytelling skills: able to humanize complex concepts and craft compelling narratives.
- Familiarity with GenAI tools for content drafting and creative acceleration, with the ability to add editorial nuance.
- Entrepreneurial, scrappy, and startup-minded: thrives in fast-moving, lean teams.
Nice-to-Haves
- Track record of hijacking trends or generating PR through unconventional tactics (Reddit, blogs, industry forums).
- Existing media contacts in the F&B, hospitality, or tech ecosystem.
- Familiarity with social and PR analytics tools.
- Be the voice of the brand: Own Grubtech’s presence in the F&B tech ecosystem across multiple countries.
- Community + PR impact: Build a grassroots network and secure earned media that elevates Grubtech as a thought leader.
- High visibility: Your work will directly shape how operators, partners, and industry leaders perceive Grubtech.
- Next-gen tools: Leverage AI while ensuring authentic, human storytelling.
- Startup pace: Operate in a fast-growing SaaS scale-up where agility and creativity are celebrated.
- Global exposure: Engage communities and media across Europe and the Middle East.
Be The First To Know
About the latest Community management Jobs in Saudi Arabia !
Social Media & Community Manager
Posted 6 days ago
Job Viewed
Job Description
Overview
Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and virtual brands. Our platform powers the full end-to-end restaurant tech stack: from demand generation and aggregator integrations to kitchen operations and last-mile delivery. With a mission to delight our customers, empower our teams, and deliver growth for our partners, we are scaling fast across global markets.
Mission & Vision
Mission: To delight our F&B partners with transformative technology, their customers with best-in-class service, our employees with a passion project worth working for, and our investors with growth and profitability.
Vision: To be the most comprehensive and hyper-connected F&B platform worldwide.
Role OverviewWe are seeking a Social Media & Community Manager to own and scale Grubtech’s social presence and brand voice across key platforms (LinkedIn, Instagram, Facebook, Snapchat, and region-specific channels). This is not a traditional “posting” role. The mandate is to build communities, spark conversations, and position Grubtech as a thought leader and ecosystem builder within the restaurant, virtual brand, and cloud kitchen space.
This role also extends into earned media and PR hacking: identifying relevant industry stories, trends, or news cycles and finding creative ways to inject Grubtech’s perspective into the conversation. Whether through op-eds, contributed articles, media outreach, or amplifying hot-button issues, the goal is to generate free PR and earned coverage that builds credibility and visibility without heavy reliance on agencies.
This person will thrive in grassroots brand building — engaging with restaurant operators, joining conversations, amplifying customer stories, and hijacking cultural and industry moments to put Grubtech top of mind. They’ll work closely with the Marketing Manager and Graphic Designer while collaborating with Sales and Customer Success to surface stories and insights. AI will play a role in scaling content creation, but human-in-the-loop editing and creativity will ensure our voice remains authentic, value-driven, and non-generic.
Key ResponsibilitiesCommunity Building & Engagement
- Build and nurture online communities in key markets (Portugal, Spain, Saudi Arabia, GCC).
- Actively participate in industry conversations (LinkedIn groups, subreddits, regional forums), positioning Grubtech as a peer-driven thought leader.
- Foster camaraderie and dialogue among restaurant operators, virtual brand founders, and cloud kitchen innovators.
Content Strategy & Thought Leadership
- Develop and execute a content calendar aligned to industry trends, customer success stories, and regional nuances.
- Drive storytelling via case studies, customer highlights, and ecosystem insights — not just product promotion.
- Use GenAI tools (ChatGPT, Claude, Gemini, etc.) to accelerate draft creation, while adding editorial judgment to make content human, relevant, and polished.
Social Media Ownership
- Manage Grubtech’s social channels end-to-end: posting, engagement, monitoring, reporting.
- Tailor messaging by platform and region to maximize reach and relevance.
- Hijack trending conversations or cultural moments in F&B/tech to inject Grubtech’s perspective.
Earned Media & PR Hacking
- Monitor news cycles, industry publications, and regional press for opportunities to insert Grubtech into trending conversations.
- Pitch and place thought leadership pieces, op-eds, or commentary in relevant trade and business publications.
- Build relationships with journalists, editors, and industry influencers to secure earned media coverage without heavy reliance on external PR agencies.
Brand Equity & Market Presence
- Ensure Grubtech is seen as a pillar of the F&B tech community in each market we operate in.
- Partner with the Marketing Manager to align campaigns with global and regional brand strategies.
- Collaborate with the Graphic Designer to ensure every post and asset is visually engaging and consistent with brand guidelines.
Measurement & Optimization
- Define and track KPIs tied to brand equity, engagement, share of voice, community growth, and earned media mentions.
- Continuously optimize content formats, posting cadences, and engagement tactics.
- Report insights back to leadership and cross-functional teams.
Must-Haves
- 3–5 years of social media and/or community management experience (agency, SaaS, or F&B/hospitality background preferred).
- Demonstrated success in grassroots brand building and community growth.
- Experience securing or contributing to earned media placements (trade press, industry publications, op-eds, or online forums).
- Fluent in English and Arabic (Spanish is a strong plus).
- Strong storytelling skills: able to humanize complex concepts and craft compelling narratives.
- Familiarity with GenAI tools for content drafting and creative acceleration, with the ability to add editorial nuance.
- Entrepreneurial, scrappy, and startup-minded: thrives in fast-moving, lean teams.
Nice-to-Haves
- Track record of hijacking trends or generating PR through unconventional tactics (Reddit, blogs, industry forums).
- Existing media contacts in the F&B, hospitality, or tech ecosystem.
- Familiarity with social and PR analytics tools.
- Be the voice of the brand: Own Grubtech’s presence in the F&B tech ecosystem across multiple countries.
- Community + PR impact: Build a grassroots network and secure earned media that elevates Grubtech as a thought leader.
- High visibility: Your work will directly shape how operators, partners, and industry leaders perceive Grubtech.
- Next-gen tools: Leverage AI while ensuring authentic, human storytelling.
- Startup pace: Operate in a fast-growing SaaS scale-up where agility and creativity are celebrated.
- Global exposure: Engage communities and media across Europe and the Middle East.
Social Media & Community Manager
Posted 6 days ago
Job Viewed
Job Description
Overview
Grubtech is transforming how F&B operators run their businesses in the age of delivery-centric dining, cloud kitchens, and virtual brands. Our platform powers the full end-to-end restaurant tech stack: from demand generation and aggregator integrations to kitchen operations and last-mile delivery. With a mission to delight our customers, empower our teams, and deliver growth for our partners, we are scaling fast across global markets.
Mission & Vision
Mission: To delight our F&B partners with transformative technology, their customers with best-in-class service, our employees with a passion project worth working for, and our investors with growth and profitability.
Vision: To be the most comprehensive and hyper-connected F&B platform worldwide.
Role OverviewWe are seeking a Social Media & Community Manager to own and scale Grubtech’s social presence and brand voice across key platforms (LinkedIn, Instagram, Facebook, Snapchat, and region-specific channels). This is not a traditional “posting” role. The mandate is to build communities, spark conversations, and position Grubtech as a thought leader and ecosystem builder within the restaurant, virtual brand, and cloud kitchen space.
This role also extends into earned media and PR hacking: identifying relevant industry stories, trends, or news cycles and finding creative ways to inject Grubtech’s perspective into the conversation. Whether through op-eds, contributed articles, media outreach, or amplifying hot-button issues, the goal is to generate free PR and earned coverage that builds credibility and visibility without heavy reliance on agencies.
This person will thrive in grassroots brand building — engaging with restaurant operators, joining conversations, amplifying customer stories, and hijacking cultural and industry moments to put Grubtech top of mind. They’ll work closely with the Marketing Manager and Graphic Designer while collaborating with Sales and Customer Success to surface stories and insights. AI will play a role in scaling content creation, but human-in-the-loop editing and creativity will ensure our voice remains authentic, value-driven, and non-generic.
Key ResponsibilitiesCommunity Building & Engagement
- Build and nurture online communities in key markets (Portugal, Spain, Saudi Arabia, GCC).
- Actively participate in industry conversations (LinkedIn groups, subreddits, regional forums), positioning Grubtech as a peer-driven thought leader.
- Foster camaraderie and dialogue among restaurant operators, virtual brand founders, and cloud kitchen innovators.
Content Strategy & Thought Leadership
- Develop and execute a content calendar aligned to industry trends, customer success stories, and regional nuances.
- Drive storytelling via case studies, customer highlights, and ecosystem insights — not just product promotion.
- Use GenAI tools (ChatGPT, Claude, Gemini, etc.) to accelerate draft creation, while adding editorial judgment to make content human, relevant, and polished.
Social Media Ownership
- Manage Grubtech’s social channels end-to-end: posting, engagement, monitoring, reporting.
- Tailor messaging by platform and region to maximize reach and relevance.
- Hijack trending conversations or cultural moments in F&B/tech to inject Grubtech’s perspective.
Earned Media & PR Hacking
- Monitor news cycles, industry publications, and regional press for opportunities to insert Grubtech into trending conversations.
- Pitch and place thought leadership pieces, op-eds, or commentary in relevant trade and business publications.
- Build relationships with journalists, editors, and industry influencers to secure earned media coverage without heavy reliance on external PR agencies.
Brand Equity & Market Presence
- Ensure Grubtech is seen as a pillar of the F&B tech community in each market we operate in.
- Partner with the Marketing Manager to align campaigns with global and regional brand strategies.
- Collaborate with the Graphic Designer to ensure every post and asset is visually engaging and consistent with brand guidelines.
Measurement & Optimization
- Define and track KPIs tied to brand equity, engagement, share of voice, community growth, and earned media mentions.
- Continuously optimize content formats, posting cadences, and engagement tactics.
- Report insights back to leadership and cross-functional teams.
Must-Haves
- 3–5 years of social media and/or community management experience (agency, SaaS, or F&B/hospitality background preferred).
- Demonstrated success in grassroots brand building and community growth.
- Experience securing or contributing to earned media placements (trade press, industry publications, op-eds, or online forums).
- Fluent in English and Arabic (Spanish is a strong plus).
- Strong storytelling skills: able to humanize complex concepts and craft compelling narratives.
- Familiarity with GenAI tools for content drafting and creative acceleration, with the ability to add editorial nuance.
- Entrepreneurial, scrappy, and startup-minded: thrives in fast-moving, lean teams.
Nice-to-Haves
- Track record of hijacking trends or generating PR through unconventional tactics (Reddit, blogs, industry forums).
- Existing media contacts in the F&B, hospitality, or tech ecosystem.
- Familiarity with social and PR analytics tools.
- Be the voice of the brand: Own Grubtech’s presence in the F&B tech ecosystem across multiple countries.
- Community + PR impact: Build a grassroots network and secure earned media that elevates Grubtech as a thought leader.
- High visibility: Your work will directly shape how operators, partners, and industry leaders perceive Grubtech.
- Next-gen tools: Leverage AI while ensuring authentic, human storytelling.
- Startup pace: Operate in a fast-growing SaaS scale-up where agility and creativity are celebrated.
- Global exposure: Engage communities and media across Europe and the Middle East.