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69 Commercial Operations jobs in Saudi Arabia

Commercial Operations Manager

SAR90000 - SAR120000 Y confidential

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Job Description

Job Objective:

To manage and coordinate business operations related to sales, marketing, customer service, and pricing, with the aim of enhancing commercial performance and achieving sustainable revenue growth.

Tasks and Responsibilities:

  • Supervise daily business operations and improve workflows to ensure efficiency and effectiveness.
  • Support sales and marketing teams by developing performance tools, reports, and data analysis.
  • Manage and enhance the sales cycle from start to finish (proposals, contracts, invoicing, follow-ups).
  • Prepare and develop pricing strategies, monitor commercial offers, and negotiate with key clients.
  • Coordinate with other departments (such as finance, supply chain, and customer service) to ensure integration of operations.
  • Analyze markets and business data to identify growth opportunities and improve performance.
  • Create and update policies and procedures related to business operations.
  • Develop and use systems and technologies (such as CRM, BI tools) to improve efficiency and decision-making.
  • Prepare periodic reports for senior management outlining commercial performance, trends, and recommendations.
  • Lead and motivate the business operations team and develop their skills.

Required Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Economics, or a related field (Master's preferred).
  • 5-8 years of experience in business operations or sales management.
  • Strong understanding of the sales cycle and business operations.
  • Proficiency in CRM systems (such as Salesforce or Zoho) and data analysis software.
  • High analytical and communication skills.
  • Proficiency in English (written and spoken), along with Arabic.
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Commercial Operations Specialist

SAR120000 - SAR240000 Y Weatherford

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Job Description

Job Description
Job Overview
The Commercial Operations Specialist is responsible for delivering best-in-class tender and proposal submissions, ensuring alignment between technical, commercial, and contractual requirements. The role coordinates inputs from product lines, country stakeholders, and functional teams to produce competitive bids, manages clarifications, and oversees contract administration from award through execution to closeout. This position ensures compliance with corporate governance, legal, and financial processes while driving efficiency, quality, and consistency across all proposals and contracts.

Responsibilities

  • Prepare and deliver tenders, proposals, and pre-qualification responses, ensuring compliance with customer requirements, internal policies, and brand standards.
  • Lead cross-functional collaboration with Legal, Finance, Tax, Operations, and Product Line teams to compile technical and commercial input.
  • Manage tender timelines, approval workflows, and all clarifications using CRM and proposal management platforms.
  • Conduct commercial reviews of invitations to tender (ITTs), ensuring compliance with Global Commercial Policy.
  • Support negotiations with customers, including preparing qualifications and attending meetings with sales and product line representatives.
  • Ensure smooth contract handover to operations teams and manage contracts throughout their lifecycle, including amendments, performance monitoring, and closeout.
  • Maintain CRM updates for all tender and contract phases, ensuring transparency and accountability.
  • Engage with stakeholders at all levels to enable effective communication and on-time responses.
  • Monitor market conditions, support commercialization of new business opportunities, and contribute to strategy development across geozones.
  • Uphold the highest standards of safety, compliance, quality, and ethical behavior in all activities.

Skills

  • COMMUNICATION

  • Manages assigned tenders/proposal and acts as point of contact with other functions (Legal, Finance, Tax, Operations, etc.) to enable effective communication, on-time responses, improved information flow to help shape winning and profitable bids.

  • Maintains effective communications with all key stakeholders both internal and where appropriate external, providing best in class engagement throughout the tendering and Contract process.
  • Engages with line management regarding workload and areas of any commercial risk or issue that have been identified.
  • Engages with fellow team members on daily work issues, lessons learned, risks and challenges.

  • Excellent organizational and project management skills; able to manage multiple bids simultaneously.

  • Results orientated, attention to detail, methodical, self-driven, energy and ability to influence without authority in a multi-disciplinary, matrixed environment.
  • Effective written and verbal communication skills.
  • Detail-oriented, methodical, and results-driven with the ability to work in a matrixed environment.
  • Proficiency in contract development, negotiation, and execution.
  • High IT competence, including CRM and proposal management tools.
  • Multilingual communication skills.

Qualifications

  • 1 – 2 ½ years of relevant experience.
  • Bachelor's degree in business, Economics, or Finance .
  • Ability to interact in English and potentially other language

About Us
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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Commercial Operations Specialist

SAR80000 - SAR120000 Y Weatherford

Posted today

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Job Description

Job Overview

The Commercial Operations Specialist is responsible for delivering best-in-class tender and proposal submissions, ensuring alignment between technical, commercial, and contractual requirements. The role coordinates inputs from product lines, country stakeholders, and functional teams to produce competitive bids, manages clarifications, and oversees contract administration from award through execution to closeout. This position ensures compliance with corporate governance, legal, and financial processes while driving efficiency, quality, and consistency across all proposals and contracts.

Responsibilities:

  • Prepare and deliver tenders, proposals, and pre-qualification responses, ensuring compliance with customer requirements, internal policies, and brand standards.

  • Lead cross-functional collaboration with Legal, Finance, Tax, Operations, and Product Line teams to compile technical and commercial input.

  • Manage tender timelines, approval workflows, and all clarifications using CRM and proposal management platforms.

  • Conduct commercial reviews of invitations to tender (ITTs), ensuring compliance with Global Commercial Policy.

  • Support negotiations with customers, including preparing qualifications and attending meetings with sales and product line representatives.

  • Ensure smooth contract handover to operations teams and manage contracts throughout their lifecycle, including amendments, performance monitoring, and closeout.

  • Maintain CRM updates for all tender and contract phases, ensuring transparency and accountability.

  • Engage with stakeholders at all levels to enable effective communication and on-time responses.

  • Monitor market conditions, support commercialization of new business opportunities, and contribute to strategy development across geozones.

  • Uphold the highest standards of safety, compliance, quality, and ethical behavior in all activities.

Skills:

  • COMMUNICATION

  • Manages assigned tenders/proposal and acts as point of contact with other functions (Legal, Finance, Tax, Operations, etc.) to enable effective communication, on-time responses, improved information flow to help shape winning and profitable bids.

  • Maintains effective communications with all key stakeholders both internal and where appropriate external, providing best in class engagement throughout the tendering and Contract process.

  • Engages with line management regarding workload and areas of any commercial risk or issue that have been identified.

  • Engages with fellow team members on daily work issues, lessons learned, risks and challenges.

  • Excellent organizational and project management skills; able to manage multiple bids simultaneously.

-Results orientated, attention to detail, methodical, self-driven, energy and ability to influence without authority in a multi-disciplinary, matrixed environment.

-Effective written and verbal communication skills.

-Detail-oriented, methodical, and results-driven with the ability to work in a matrixed environment.

-Proficiency in contract development, negotiation, and execution.

-High IT competence, including CRM and proposal management tools.

-Multilingual communication skills.

Qualifications:

  • 1 – 2 ½ years of relevant experience.

  • Bachelor's degree in business, Economics, or Finance .

Ability to interact in English and potentially other language

LI-MD1
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Project Manager, Commercial Operations

Insulet Corporation

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Job Description

Project Manager, Commercial Operations page is loaded# Project Manager, Commercial Operationslocations: SA - Saudi Arabiatime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ- Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!**Company Overview**Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.We are looking for highly motivated, performance driven individuals who want to be part of building our Centre of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.**Position Overview**Project Managers will work take direction from and work alongside Program Managers to support Project execution - from early-stage research and development through commercialization and post-launch sustaining activities. This role is ideal for a detail-oriented and adaptable person who enjoys working across diverse teams and contributing to the successful delivery of initiatives throughout the product lifecycle. Project Managers track project tasks, coordinate cross-functionally, schedule meetings and follow up as needed to ensure project stays on track. They will also be expected to identify and escalate risks, issues, or misalignments to Program Managers and relevant stakeholders to support timely resolution and maintain momentum. This individual should be capable of navigating complex project landscapes and aligning diverse teams toward shared goals.**Responsibilities*** Effectively lead project teams in a collaborative environment, completing project deliverables per target timelines, scope and budget.* Coordinate and facilitate cross-functional meetings, ensuring follow-ups and accountability.* Track progress against project milestones and proactively escalate risks or delays.* Partner with Program Managers to ensure alignment across workstreams and functions.* Ensure effective stakeholder management and communications within and across teams and projects* Prepare project summary reports, develop project plans, manage RAID logs and communicate mitigation activities* Collaborate with international teams to support global launch readiness and execution.* Contribute to continuous improvement efforts and project delivery processes.**Required Skills and Competencies*** Proficiency in project management, planning and organizing* Strong organizational and communication skills (written and verbal)* Ability to effectively communicate both internally and externally* Ability to foster teamwork to work cooperatively and effectively with team members* Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment* Proficient in the following computer software applications: MS Office products, Outlook, Word, Excel, PowerPoint, Smartsheet, Teams, Sharepoint, and Project* Helpful to have working knowledge or familiarity with SAP, Arena, Salesforce, JIRA, and Polarion**Preferred Skills and Competencies*** Medical Device Program Management experience* Familiarity with Commercial Functions* Project management certification preferred* Knowledgeable of the Global Medical Device and Drug Delivery Regulations* Knowledgeable of product development lifecycle, including software and or disposable development**Education and Experience*** Bachelor's Level of Degree in Business or technical field preferred* Demonstrated experience in project management* Project Manager/Coordinator experience or Business Analyst experience preferred**Additional Information*** Travel is estimated at 10% but will flex depending on business need.#LI-JW1 #LI-Hybrid #J-18808-Ljbffr
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Project Manager, Commercial Operations

SAR120000 - SAR240000 Y Insulet Corporation

Posted today

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Job Description

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it

Company Overview

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

We are looking for highly motivated, performance driven individuals who want to be part of building our Centre of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it.

Position Overview

Project Managers will work take direction from and work alongside Program Managers to support Project execution - from early-stage research and development through commercialization and post-launch sustaining activities. This role is ideal for a detail-oriented and adaptable person who enjoys working across diverse teams and contributing to the successful delivery of initiatives throughout the product lifecycle. Project Managers track project tasks, coordinate cross-functionally, schedule meetings and follow up as needed to ensure project stays on track. They will also be expected to identify and escalate risks, issues, or misalignments to Program Managers and relevant stakeholders to support timely resolution and maintain momentum. This individual should be capable of navigating complex project landscapes and aligning diverse teams toward shared goals.

Responsibilities

  • Effectively lead project teams in a collaborative environment, completing project deliverables per target timelines, scope and budget.
  • Coordinate and facilitate cross-functional meetings, ensuring follow-ups and accountability.
  • Track progress against project milestones and proactively escalate risks or delays.
  • Partner with Program Managers to ensure alignment across workstreams and functions.
  • Ensure effective stakeholder management and communications within and across teams and projects
  • Prepare project summary reports, develop project plans, manage RAID logs and communicate mitigation activities
  • Collaborate with international teams to support global launch readiness and execution.
  • Contribute to continuous improvement efforts and project delivery processes.

Required Skills and Competencies

  • Proficiency in project management, planning and organizing
  • Strong organizational and communication skills (written and verbal)
  • Ability to effectively communicate both internally and externally
  • Ability to foster teamwork to work cooperatively and effectively with team members
  • Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
  • Proficient in the following computer software applications: MS Office products, Outlook, Word, Excel, PowerPoint, Smartsheet, Teams, Sharepoint, and Project
  • Helpful to have working knowledge or familiarity with SAP, Arena, Salesforce, JIRA, and Polarion

Preferred Skills and Competencies

  • Medical Device Program Management experience
  • Familiarity with Commercial Functions
  • Project management certification preferred
  • Knowledgeable of the Global Medical Device and Drug Delivery Regulations
  • Knowledgeable of product development lifecycle, including software and or disposable development

Education and Experience

  • Bachelor's Level of Degree in Business or technical field preferred
  • Demonstrated experience in project management
  • Project Manager/Coordinator experience or Business Analyst experience preferred

Additional Information

  • Travel is estimated at 10% but will flex depending on business need.
LI-JW1 #LI-Hybrid
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Cluster Assistant Manager, Commercial Operations

SAR60000 - SAR120000 Y Red Sea Global Hospitality

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Job Description

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title:
Cluster Assistant Manager, Commercial Operations

Department:
Sales & Marketing

Reports to:
Cluster Director of Business Development

Property:
Shebara

About Us

At Red Sea Global Hospitality, we are dedicated to crafting exceptional guest experiences while fostering an inspiring workplace for our people. Guided by our values of Respect, Responsibility, Passion, and Collaboration, we strive for operational mastery, innovative service, and a deep commitment to sustainability. To join us is to become part of a pioneering organization shaping the future of luxury hospitality and elevating the Red Sea Global brand to set new standards for generations to come.

The Role

The Cluster Assistant Manager, Commercial Operations serves as the primary liaison between resort operations and the commercial team—including Sales, PR, and Marketing. Based at Shebara Island Resort and overseeing the on-site coordinator at Desert Rock, the asst. manager plays a critical role in ensuring the flawless execution of all commercial activities on property. Responsibilities include managing and coordinating all group stays, sales and marketing events, travel trade visits, event planners' engagements, and media/influencer familiarization trips and site inspections—from initial planning through execution and post-event follow-up.

The role also supports the planning and on-site delivery of events, ensuring that all client specifications are met and guest expectations exceeded. The assistant manager will coordinate and facilitate photo and video shoots across the property, working alongside production teams to uphold brand standards. Basic editing skills are an asset. Additionally, the role supports social media content creation and on-the-ground brand storytelling to enhance visibility and engagement. The assistant manager is expected to take on additional assignments as directed and provide ongoing support to the Cluster Sales & Marketing team, ensuring seamless alignment between strategic objectives and on-property execution.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality leaders continuously innovate to anticipate and exceed the needs of our business, guests, and partners.

  • Supervise and mentor the on-property Sales & Marketing Coordinator at Desert Rock, ensuring alignment with the overall commercial strategy and excellence in execution.
  • Act as the commercial representative on property, serving as the primary liaison between resort operations and the commercial team. Collaborate closely with F&B, Front Office, Housekeeping, and other departments to ensure the successful delivery of all sales, PR, and marketing activities.
  • Lead on-site execution for PR activations, media visits, influencer stays, and brand campaigns—ensuring adherence to brand standards and providing a seamless guest experience.
  • Prepare and manage Banquet Event Orders (BEOs) and group/event resumes with accuracy and efficiency, ensuring clear communication across all departments and external vendors.
  • Organize and actively participate in BEO meetings, pre-conference briefings, post-conference reviews, and other coordination touchpoints to ensure all departments are aligned.
  • Oversee and coordinate all group bookings and venue rental activities, ensuring alignment with commercial targets and revenue objectives.
  • Ensure all group and event executions are in full compliance with contractual terms and operational standards.
  • Manage third-party vendor coordination, including catering, staffing, décor, and equipment rentals, to deliver high-quality and timely event execution.
  • Serve as the on-site point of contact and event asst. manager, supporting internal and external stakeholders, and ensuring flawless delivery of group/event logistics.
  • Personally welcome and engage with group leaders, acting as the face of the resort and ensuring their satisfaction throughout the experience. Conduct follow-up after departure to gather feedback and identify opportunities for improvement.
  • Maintain accurate group records and billing details in the property management system, ensuring all post-event financials are processed correctly and efficiently.
  • Plan and execute all on-property familiarization trips and site inspections, ensuring a curated and impactful experience that aligns with brand messaging and commercial goals.

Key Qualifications

Education and Experience

  • Bachelor's degree in Hospitality, Marketing, Communications, or related field preferred.
  • Minimum 2 years of experience in hotel sales, marketing, or event coordination in luxury or upscale hospitality.
  • Experience handling operational execution of groups, media, or marketing activations.
  • Reading, writing and oral proficiency in the required languages: English. Arabic is a plus
  • Working knowledge of computer systems and software. Microsoft Office – Opera Sales System or similar system.
  • Excellent telephone manner and ability to communicate with customers and all levels of management.
  • Ability to work effectively under pressure and handle several projects/deadlines.
  • The candidate must be cooperative, able to multi-task, and a team player. A positive and professional attitude is necessary.
  • Flexible schedule – Mornings/Evenings/Weekends/Holidays

In Return, What We Offer

  • Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
  • Competitive compensation package.
  • Access to exclusive perks and benefits within Red Sea Global Hospitality.
  • Health Insurance coverage whilst in service.
  • A supportive and inclusive work environment that values diversity and collaboration.
  • Employee Recognition Programs.
  • Daily meals on duty and uniform dry-cleaning services.
  • Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

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Sales Operations

TJDEED Technology®

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Job Description

Key Responsibilities:

1. Sales Process Coordination

  • Support the sales team in preparing and tracking proposals, quotations, and tender submissions.
  • Maintain and update CRM systems (e.g., Zoho, Salesforce, or Creatio) with accurate client and opportunity data.
  • Follow up with clients, vendors, and internal teams to ensure timely responses and deliverables.
  • Coordinate the preparation of commercial offers, cost sheets, and price approvals.

2. Documentation & Compliance

  • Prepare and organize all sales-related documentation (NDAs, proposals, purchase orders, contracts, etc.).
  • Ensure all sales transactions comply with company policies and client requirements.
  • Assist in managing governmental or semi-governmental tender portals (e.g., Etimad, NAFES, etc.).

3. Reporting & Analysis

  • Generate periodic sales performance reports, pipeline summaries, and forecasting dashboards.
  • Track and analyze key sales metrics such as conversion rate, deal value, and customer retention.
  • Support management in strategic planning and sales target alignment.

4. Cross-Functional Support

  • Coordinate between sales, finance, and project teams for invoicing, payment follow-ups, and delivery status.
  • Liaise with vendors, distributors, and OEMs to obtain quotations, pricing, and technical support.
  • Support procurement in validating BOQs and vendor pricing.

5. Customer and Partner Relationship

  • Maintain communication with key clients and partners to ensure service quality and satisfaction.
  • Support customer onboarding, documentation, and renewals (licenses, support agreements, etc.).

Qualifications & Skills:

Education:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.

Experience:

  • 1-2 years of experience in sales operations, sales coordination, or inside sales within an IT systems integrator or software solutions company.

Technical Skills:

  • Good understanding of IT infrastructure, software licensing, cloud solutions, and managed services.
  • Proficient in CRM and ERP systems.
  • Advanced MS Excel and PowerPoint, Word skills for reporting and presentations.

Soft Skills:

  • Strong organizational and communication skills.
  • Detail-oriented with a focus on accuracy and deadlines.
  • Team player with the ability to multitask in a fast-paced environment.
  • Fluent in English; Arabic is an advantage.
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Sales Operations

SAR40000 - SAR60000 Y Bupa

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Job Description

Job Description

To execute all Sales Operations that would help free the sales team to focus on targeting new customers or managing existing customers. Sales Operations will manage regional requests, manage queue, communicate with Cross functional teams to support Sales effectively.

Support NB, RM & Broker Teams:

  • Prepare request for quotations for pricing team
  • Prepare proposals and contracts
  • Process CRM tasks
  • Ensure effective management of requests in queue.

Reporting & communicating:

  • Ensure effective communication to sales on different reports such as flagging and collection report etc.
  • Data management (data accuracy, data collection, data extracting and data completion) for the department and business needs.
  • Problem solving and root cause analysis with recommendation on solutions for day-to-day sales activities.
  • Ensure effective communication with cross functional departments.
  • Follow up on the end-to-end process with operations to ensure policy activation

Quality:

  • Measure operational quality and RM / AM satisfaction through designed quarterly surveys.
  • Ensure data accuracy and information governance.
  • Measure and implement problem resolution with accuracy ensuring minimal error in execution
Skills
  • Computer skills
  • Microsoft office
  • Ability to multitask
  • Ability to meet tight deadlines
  • Work under pressure
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Sales & Operations Executive

SAR80000 - SAR120000 Y JOE 13

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Job Description

Company Description

Joe13 is a 360 solutions company with over 11 years of experience in the market. We offer a comprehensive suite of services including HR solutions, promotion and activation, marketing, and financial solutions. Joe13 is dedicated to providing tailored services that meet a variety of business needs. Our commitment to excellence ensures that we go beyond traditional solutions to deliver innovative and effective results.

Role Overview

We are looking for a Sales & Operations Executive who will play a dual role: driving sales of JOE13's services in the Riyadh market while also managing the Riyadh office's daily operations. This position requires excellent communication, organizational, and client relationship management skills, with the ability to represent JOE13 professionally in front of clients and partners.

Key Responsibilities

  • Develop and execute sales strategies to promote JOE13 services across multiple sectors.
  • Build and maintain strong relationships with existing and prospective clients.
  • Prepare and deliver professional presentations and proposals.
  • Coordinate with HQ and oversee daily office operations in Riyadh.
  • Provide regular market analysis, forecasts, and reports to support decision-making.

Qualifications & Skills

  • Bachelor's degree in Engineering, Business, or related field.
  • Proven experience in B2B sales, preferably in services, technology, or consulting industries.
  • Strong organizational, communication, and presentation skills.
  • Ability to manage office operations independently and efficiently.
  • Fluent in both Arabic and English (spoken & written).
  • Based in Riyadh or willing to relocate, with immediate availability preferred.

This role is ideal for candidates who are dynamic, detail-oriented, and able to balance both
client-facing responsibilities
and
office management duties
.

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Sales Operations Specialist

فني | Fanni

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Job Description

Sales Operation Specialist

Location:
 Riyadh Office – 

Department:
 Expansion

Reports to:
 Expansion & Operation Manager

About 
 is a growing platform that connects customers with trusted service providers and marketplace dealers. We are expanding rapidly and looking for passionate team member to support our growth and ensure smooth operations.

Role Overview:

The 
Sales Operation Specialist
 will play a key role in growing our network of service providers and marketplace dealers, managing onboarding, supporting daily operations, and providing timely reports to management. This role ensures that supply meets demand in every area, and that customer orders and projects are delivered smoothly.

Key Responsibilities

  1. Service Provider Onboarding & Management

  2. Contact, qualify, and register service providers on the Fanni application.

  3. Support and resolve onboarding issues until providers are fully active.
  4. Identify and fill gaps in service provider coverage by area, field, and city.

  5. Marketplace Growth & Operations

  6. Reach out to dealers and register them on the Fanni marketplace dashboard.

  7. Upload and maintain product listings.
  8. Manage daily incoming marketplace orders.

  9. Daily Operations & Projects

  10. Assign technicians to service orders in a timely manner.

  11. Coordinate and oversee installation projects to meet Fanni business requirements.
  12. Handle any additional operational tasks as required by management.

  13. Reporting & Communication

  14. Report progress and key metrics regularly to the direct manager.

  15. Present daily, weekly, or monthly reports on service provider onboarding, marketplace activity, and operational tasks.
  16. Provide actionable insights to improve processes and efficiency.

Qualifications & Skills

  • Bachelor's degree in Business, Operations, or related field (preferred).
  • Strong communication and negotiation skills.
  • Experience in operations, sales, or business development is a plus.
  • Organized, detail-oriented, and able to manage multiple priorities.
  • Tech-savvy with the ability to learn and manage apps/platforms quickly.
  • Problem-solving mindset and customer-oriented attitude.
  • Time management skills.
  • Home Improvement Products experience is a plus.
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