29 Collections Specialist jobs in Saudi Arabia

Job description

We are seeking a dedicated and detail-oriented Collections Specialist to join our dynamic finance team in Riyadh, Saudi Arabia. The ideal candidate will play a crucial role in managing and improving our accounts receivable processes. This position involves interacting with clients, resolving payment discrepancies, and ensuring timely payments are collected. The Collections Specialist will also analyze customer accounts and work closely with the sales and customer service departments to maintain positive relationships while achieving collection targets. A strong understanding of financial principles, excellent communication skills, and a proactive approach to problem-solving are essential for success in this role.

Responsibilities:

1. Manage the collections process for overdue accounts, ensuring timely follow-up on outstanding invoices.
2. Communicate with clients via phone, email, and in-person to resolve payment issues and negotiate repayment plans.
3. Analyze customer accounts to identify trends in payment behavior and develop strategies to improve collections.
4. Collaborate with the sales team to address customer disputes and ensure customer satisfaction while maintaining collection efficiency.
5. Prepare detailed reports on collection activities and provide regular updates to management regarding outstanding accounts.
6. Maintain accurate records of all collection activities and communications in the company's financial software.
7. Assist in the development of policies and procedures to streamline the collections process and enhance overall efficiency.
8. Conduct credit checks and risk assessments for new clients to mitigate potential financial risks.
9. Participate in training and development programs to stay current with industry best practices and regulatory requirements.

Preferred Candidate:

1. 3+ years of experience in similar position.
2. Excellent English language.
3. Must be Saudi.
4. Proven experience in collections or accounts receivable management, preferably in a corporate environment.
5. Excellent communication and interpersonal skills, with a knack for building relationships with clients.
6. Detail-oriented and organized, with the ability to manage multiple accounts and priorities effectively.
7. Proficient in financial software and Microsoft Office Suite, particularly Excel for data analysis.
8. Ability to work independently and as part of a team, demonstrating initiative and resourcefulness.

Help AG is looking for a talented and experienced Collections Specialist who will maintain and monitor all customer billed invoices and follow-up on unpaid balances over 30 days after payment terms. The primary tasks will include generating aging reports to identify details of open account balances, maintaining appropriate documentation and notes of all collection activity, updating A/R Folder for weekly BOD reports with cash collection forecast for six weeks and sending email update internally for the top 10 AR clients to CXOs. The collections specialist must also maintain client's data base, issue receipt and arrange cheque collection. Setting up a client visit to verify the payment status if no update is received on invoice status from clients and following up on expired Bank Guarantee's/ security cheques issued to client is also a part of the job requirement.

Responsibilities

• Payment's collections- payment follow ups/review payment terms as per agreed on clients PO/ Contract.
• Cheque collections- issue receipt for client cheques payment.
• Generate and send statement of accounts to the clients.
• Clients visit.
• Bank Guarantee Applications.
• Bank Guarantee/security cheque collections.
• Daily top 10 AR report.
• Weekly AR report.
• Daily update AR folder.
• Customer data base- NAV.
• Ad hoc tasks that may be assigned from time to time.

Qualifications & Skills

• Bachelor's degree in finance, Business Management or Accounting.
• Well-versed with MS Dynamics Navision, and MS office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).
• Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT).
• Good in preparing reports and presentations.
• Good analysis and evaluation skills.
• Excellent communication skills.
• Excellent organizational skills.
• Adaptability and can get along well with colleagues, clients, and other stakeholders.
• Persistence and Hardworking
• Detail Orientated
• Saudi Nationals preferred.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Tailored training & development program.

About Us:
Help AG is the cybersecurity arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& in2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

Help AG is looking for a talented and experienced Collections Specialist who will maintain and monitor all customer billed invoices and follow-up on unpaid balances over 30 days after payment terms. The primary tasks will include generating aging reports to identify details of open account balances, maintaining appropriate documentation and notes of all collection activity, updating A/R Folder for weekly BOD reports with cash collection forecast for six weeks and sending email update internally for the top 10 AR clients to CXOs. The collections specialist must also maintain client's data base, issue receipt and arrange cheque collection. Setting up a client visit to verify the payment status if no update is received on invoice status from clients and following up on expired Bank Guarantee's/ security cheques issued to client is also a part of the job requirement.

Responsibilities

• Payment's collections- payment follow ups/review payment terms as per agreed on clients PO/ Contract.
• Cheque collections- issue receipt for client cheques payment.
• Generate and send statement of accounts to the clients.
• Clients visit.
• Bank Guarantee Applications.
• Bank Guarantee/security cheque collections.
• Daily top 10 AR report.
• Weekly AR report.
• Daily update AR folder.
• Customer data base- NAV.
• Ad hoc tasks that may be assigned from time to time.

Qualifications & Skills

• Bachelor's degree in finance, Business Management or Accounting.
• Well-versed with MS Dynamics Navision, and MS office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).
• Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT).
• Good in preparing reports and presentations.
• Good analysis and evaluation skills.
• Excellent communication skills.
• Excellent organizational skills.
• Adaptability and can get along well with colleagues, clients, and other stakeholders.
• Persistence and Hardworking
• Detail Orientated
• Saudi Nationals preferred.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Tailored training & development program.

About Us:

Help AG is the cybersecurity arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& in2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

• Job Responsibilities:
• Contact clients by phone to follow up on outstanding payments.
• Maintain accurate records of client interactions and payment statuses.
• Coordinate with the accounts department regarding overdue invoices.
• Build and maintain professional client relationships to ensure timely collections.
• Provide daily/weekly reports on collection progress.

Requirements:

• Saudi National (Female).
• High school diploma or bachelor's degree (preferred).
• Strong communication and negotiation skills.
• Basic computer skills (MS Office).
• Previous experience in customer service, accounts, or collections is an advantage.

What We Offer:

• Competitive salary and benefits.
• Supportive and professional work environment.
• Training and career growth opportunities.
• Maintain accurate records of client interactions and payment statuses.
• Coordinate with the accounts department regarding overdue invoices.
• Build and maintain professional client relationships to ensure timely collections.
• Provide daily/weekly reports on collection progress.

How to Apply:

Interested candidates are invited to send their CV to with the subject line "Collections Specialist – Riyadh" .

Job Type: Full-time

• Proven experience in managing receivables through NUPCO, Etimad, and other government procurement/financial portals

• Ensuring timely collection of payments from government entities, resolving disputes, and maintaining accurate records

• Complying with Saudi financial regulations and internal company policies

We are open to hiring global talent.

Job Description:

-Maintain and monitor accounts receivable aging reports, following up on overdue accounts and escalating problematic cases as needed.

-Regularly reconcile customer accounts to ensure balances are accurate and up to date. Contact clients to collect outstanding payments in a timely and professional manner,

-ensuring compliance with company policies.

• Track incoming payments, accurately apply them to customer accounts, and resolve any discrepancies.

• Prepare regular reports on collection efforts, credit issues, and overall account status for management review.

• Ensure that all credit and collection activities comply with company policies and legal regulations.

• Maintain detailed records of all collection activities, communications, and payment arrangements.

• Work with internal departments (sales, service, etc.) to resolve billing disputes and ensure smooth resolution.

Skills Required:

• Strong personality skills, ability to encourage the customers to pay their outstanding debts.

• Effective communication skills, in order to convey a suitable clarification and reconciliation of accounts.

• Strong problem-solving skills, to handle complex situations, identify root causes, and suggest effective solutions.

• Excellent organizational skills, prioritize tasks, work effectively with others, and meet deadlines.

• Excellent attention to detail to ensure accuracy in collection, documentation, and reporting.

Qualifications and Experience:

• Degree in accounting or equivalent, not required a CPA.

• At least 2 years of accounts receivable / credit & collection experience.

• ERP system and Microsoft Office knowledgeable  Possess a driving license is an advantage

Job Type: Full-time

Our client, a leading IT company, is seeking a detail-oriented and experienced Accounts Receivable professional to join their team. The ideal candidate will have a strong background in financial accounting, particularly in accounts receivable management. Responsibilities will include processing incoming payments, reconciling customer accounts, and resolving any billing discrepancies. The successful candidate will possess excellent communication skills, a high level of accuracy, and the ability to work effectively in a fast-paced environment. This is a fantastic opportunity for someone looking to further their career in the IT industry with a dynamic and innovative organization. If you have a passion for finance and a desire to contribute to a growing company, we want to hear from you!

Experience

1. Minimum 3-5 AR & Accounting experience2. Proficiency in MS Office, including intermediate/advanced level Excel3. Must have general ledger accounting experience4. High attention to detail5. Strong customer service is required

Job Responsibilities

- Ensuring proper revenue and expense recognition

- Performing timely and accurate month-end journal entries and balance sheet reconciliations

- Manage accounts receivables and billing for the company to ensure timely processing of all AR transactions

- Ensure all receivables are collected promptly and applied to customer accounts accurately

- Monitor all AR Collections efforts acting as the initial escalation point for these items

- Working closely with other departments and groups to resolve issues

- Maintains accurate customer files, keeps track of name changes, address changes and mailing attention for all accounts

• Job Title:

Accounts Receivable Analyst at
Bahri Logistics.

• Job Purpose:

Perform and monitor day-to-day accounts receivable activities to ensure accurate invoicing, proper reconciliation, and timely collection of customer accounts. Support month-end closing, reporting, and compliance requirements in line with Bahri's financial policies.

• Accounts Receivable Operations:

Prepare, post, and verify customer invoices in the system ensuring accuracy and compliance with contract terms.

• Collections & Follow-up:

Track customer payments and follow up on overdue accounts. Communicate with clients and internal teams to resolve billing or payment issues.

• Reconciliation & Reporting

Perform regular reconciliations between sub-ledgers and the general ledger. Prepare AR ageing and collection status reports for management review.

• Closing & Accruals:

Support monthly and quarterly closing by preparing AR schedules, revenue accruals, and provisions for doubtful debts.

• Documentation & Audit Support

Maintain organized records of invoices, receipts, and reconciliations. Provide documentation for internal and external audits as required.

• System Accuracy & Improvement

Process transactions in Oracle Fusion ensuring data integrity and system accuracy. Participate in testing or enhancements for AR-related modules.

• Cross-functional Collaboration

Coordinate with Commercial, Operations, Treasury, and Tax teams to ensure timely collections, accurate postings, and compliance with VAT and withholding tax rules.

• Job Requirements:

Bachelor's degree in Accounting, Finance, or equivalent.

Minimum 2–4 years of experience in accounts receivable, billing, or credit control.

Experience with Oracle Fusion ERP; knowledge of CargoWise is a plus.

Solid understanding of AR processes, reconciliations, and IFRS standards.

Experience in logistics, shipping, or warehousing industries is preferred.

Certification in CPA, CMA, or equivalent is preferred.