5 Collections Officer jobs in Saudi Arabia

Collection Officer will be responsible for :

• Collection and Distribution of Manifest and handing over to relevant AR representative
• Submit the suspect manifest to AR Senior Accountant on daily Basis
• Invoice submission and Collection follow-up to specific customers assigned.
• other tasks as requested by management

Job Type: Full-time

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As the Recovery Officer will be responsible for revenue recovery from developer against the invoiced sales from Bayut. He/She will be meeting developers for timely payments to Bayut.

In this role , You will :

• The incumbent will be responsible to prepare and share the daily Reporting & Analysis for Recovery status for all the projects to give visibility to the management and the finance team
• The developers and projects will be bifurcated into Good, Average and Chronic based on the recovery ratio and Recovery executive needs to make timely escalation of chronic cases to the management to avoid bad debts in future
• Follow up and ensuring the Ifragh completion
• Ensuring the funds deposit to Developer account and share the report with Finance & Head of Sales
• Follow up for Invoicing the completed units
• Recovery of each invoice within Turnaround Time (will be defined in the SOPs)
• Archiving the Invoice Copies, Developer Deposits & Acknowledgments and Recovery for Bayut
• Revenue Realization from Developer to Bayut Account
• Leg work for recovery related Legal matters for delivery and collection of documents
• This recovery to be carried out from Developers and in some cases from clients

Requirements

• Bachelor's degree in business administration
• At least 1-2 years previous in Real Estate or Recovery role in any industry
• Proven experience, meeting or exceeding targets
• In depth knowledge of commercial avenues
• Solid understanding of market research and data analysis methods
• A deep understanding of the market services/products
• Understanding of real estate sales
• Ability to accurately forecast sales
• Ability to analyse data to find trends and problems
• Outstanding communication and interpersonal skills
• Analytical mind with excellent data collection and analysis skills
• Excellent organisational and time management skills
• Strong team orientation, communication, creative & analytical skills
• Adaptability
• High level of integrity
• Highly organised and detail oriented
• Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers

Benefits

• High-performing and fast-paced work environment
• Comprehensive Health Insurance
• Rewards and recognition
• Learning & Development

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities:

1. Ensure daily closing of all customer collections (bank transfers, cash, and checks) by: - Issuing detailed receipt vouchers (RV) - Submitting them to the cashier and obtaining their signature - In case of no invoice breakdown, coordinating with customers and salespersons to get the information

2. Maintain accurate and updated customer contact information (email, phone, contact person, and address); coordinate with sales team (ATC or ECL) if any information is missing.

3. Regularly update and send the Statement of Account (SOA) to assigned customers.

4. Perform customer account reconciliations and document dispute resolutions.

5. Obtain balance confirmations from customers on a monthly or agreed basis.

6. Provide excellent customer service by: - Listening and responding to valid customer concerns related to payment releases - Supporting Sales Coordinators by sharing SOAs, invoices, and related customer documents when requested

7. Monitor customer credit blocks, support recovery follow-ups, and participate in credit risk evaluation where applicable.

8. Complete all updates and reconciliation activities before the monthly closing deadline (2nd of each month, 1:00 PM) or as instructed in official period closing communication.

9. Review customer contracts and ensure implementation of terms; notify the Accounting Manager for any required provisions.

10. Share the customer-wise target file with the Accounting Manager on a timely basis with individual feedback for each account

Job description:

Job Purpose:

The Assistant Officer Key Account is responsible for undertaking analysis, evaluating customer inquiries and needs, by coordinating with relevant parties involved in case of reimbursement to maintain customer satisfaction.

Job Accountabilities:

• Delivers required outcomes by working within an established project management plan.
• Supports small internal customers to ensure their needs are met and/or helps senior colleagues manage client relationships.
• Receives claims and feeds all required data in system with its deadline and timeframe.
• Communicate with other stations regarding updating the status of the shipment, tracing missing cargo or documents and amending customer information.
• Tracking Shipment Status by Follows-up and coordinate with involved stations (In-Out kingdom) directly in case of collecting, analyzing info related to lost/damaged cargo.
• Coordinates with the finance department in the event of customer reimbursement.
• Follow up the reimbursement payment process to close the case.

Qualifications and Experience:

• Bachelor's degree in business administration, Marketing, or related field.
• A minimum of 1 years of experience in the same or similar field.

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