78 Cloud Architecture jobs in Saudi Arabia
Cloud Solution Architecture- Power Platform
Posted 19 days ago
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Job Description
Focus areas:
+ Drive AI growth via Agents that drive Copilot Studio and where possible leverage Copilot Chat, M365 Copilot, & Azure AI services that optimize a customer's outcomes & Copilot Journey.
+ Vigilantly maintain the health of the Power Platform customer base.
+ Strong UE execution to drive STU/CSU handoffs, usage & renewal growth
+ Identify and deliver expansion opportunities for Enhanced Solutions
Business Priorities:
1. **Accelerate AI share capture with Copilot + Agents** : Simplify AI orchestration via a prescriptive Copilot Journey to accelerate AI share capture across M365 Copilot, Copilot Chat, and Copilot Studio + Agents.
2. **Drive core business momentum** : Drive balanced and strategic growth across discrete AI Workforce and AI business process targets (including ME3, FLW, W365, AVD, Sales, Service, ERP, CCaaS, Power Platform, and Business Central).
3. **Deliver usage excellence across all that we do:** Drive Power & Agents Consumed Value (PACV) through Power Platform & Copilot Studio usage growth: Expand Usage Excellence execution to accelerate customer time-to-value & ROI, improve E3/Dynamics/Power Platform usage & renewals and optimize new capacity for Copilot & Agents.
4. **ES + Programs:** Develop a deep understanding of hero Unified offers, changes to VBD portfolio, and FY26 programs (such as ECIF) so you can leverage them to drive ES + Usage growth. Improve Unified/ VAS attach across all sales plays following the Formula for Success and grow Enhanced Solutions
5. **End to End AI Journey:** Take Customers through the Copilot Journey and transform business process with Agents. Vigilantly maintain the health of existing customer
**Responsibilities**
**Responsibilities:**
Leverage business process expertise to drive Agents sitting on Copilot Chat / M365 Copilot with existing D365 customers
**Solution Plays**
Power Platform CSAs align to the "Innovate with Low Code AI & Agents" Solution Play: The Copilot and Agents at Work solution play positions Microsoft as a leader in AI business solutions. It has potential to drive significant revenue through M365 Copilot licenses and Studio consumption, as well as win socket share with Copilot Chat usage. Market trends indicate a growing demand for AI-driven solutions that can automate repetitive tasks and improve efficiency, as evidenced by the widespread adoption of AI tools across various industries. By addressing these trends, Microsoft aims to provide a comprehensive AI solution that meets the evolving needs of businesses and supports their digital transformation journeys
**Core Contribution:**
Establish M365 Copilot + Copilot Studio as the leading commercial AI solution
+ Establish thought-leadership and generate customer excitement for our AI-innovation with a drumbeat of product moments
+ Consistent to-customer assets showcasing AI-transformation value, incl. demos & scenarios for M365 Copilot, Copilot Chat & Agents
+ Leave no segment or worker role uncovered by driving Copilot Chat
Accelerate Low Code and transform the D365 core business
+ Establish customer confidence on Copilot Studio as the platform for Agents
+ Accelerate Low Code by cross-pollinating AI capabilities connected to the Agent momentum
+ Transform legacy ERP & CRM through D365 AI innovation and Agents supported with demos and premium offers
**Additional details**
+ **Technical Excellence (Level 400)**
Develop a deep understanding of the technology, knowing how and why it works the way it does. Explain how solution impacts customers' specific business outcomes and lead solution envisioning sessions and/or hackathons to secure technical decision making.
+ **Business Value + Adoption & Change Management**
Continue evolving with an AI-first approach. Deepen your business value acumen to better manage scope and risk and improve value realization/ROI discussions with customers. Deepen your change management skills to help customers more effectively through AI transformation.
+ **Usage Excellence**
Actively manage MSX milestones, account team orchestration, and proper tagging to document account status. Address account blockers by proactively using the UAT process, engaging CSR as needed and update MSX routinely.
**Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR equivalent experience
+ Technical product proficiency and readiness
+ Deeper Business Value and Change Management Skills
+ Strong operational discipline & Usage Excellence delivery
**Preffered Qualifications:**
+ Understanding of how to modernize with intelligent, purpose-built app
+ Ability to Build agent-infused apps as the new interface for enterprise systems
+ Optimize with Agent-powered business processes
+ Innovate with agents to automate workflows and replace repetitive or complex tasks
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Ru'aa Program: Cloud Solution Architecture Internship Opportunities
Posted 23 days ago
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Job Description
As a Cloud Solution Architect (CSA) you will provide technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assist the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Location: Riyadh**
**Program start date: January 2026**
**About:** **Ru'aa Program** is Microsoft's program tailored for **Saudi Nationals** , aiming to accelerate Saudi employability and create market impact through early in career recruitment, and skilling programs.
**Program overview:** Microsoft Ru'aa Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
**Program Details: The 6 months, full-time** program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)
**Phase one** : _Onboarding & Skilling Bootcamp (1 month)_
+ Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
+ Technical skilling to obtain globally recognized Microsoft technical certifications.
+ Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
**Phase two:** _On-the-job training (5 months)_
+ Joining as a **CSA Intern** for on-the-job shadowing and training.
+ Mentorship and coaching sessions.
+ Supporting Microsoft teams in digital transformation projects.
+ Advanced technology trainings including AI, Machine Learning & Cloud Computing.
**Responsibilities:**
+ Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.
+ Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.
+ Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner.
+ Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.
+ Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
+ Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer's environment and applications are well-architected.
**Qualifications**
**Minimum Qualifications**
+ Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated)
+ Saudi nationality
+ Legally authorized to work in Saudi Arabia (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
+ Fluency in English.
**Preferred Qualifications**
+ Passion for technology and customer obsessed
+ Displays strong stakeholder and relationship management across senior leaders, partners, and customers
+ Excellent verbal and written communication, analytical and presentation skills
+ Technical Certification in Cloud (e.g. Azure) are preferred but not required.
+ Change Management Certification (e.g. Prosci) are preferred but not required.
#EiP #MCAPSEiP #RuaaProgram
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Cloud Solution Architecture - Contact Center As A Service
Posted 2 days ago
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Job Description
Overview
As a Cloud Solution Architect specialising in Dynamics 365 Finance & Operations (F&O), you’ll lead transformative cloud migrations across the Middle East and Africa. This is a rare opportunity to be the sole F&O professional in the region to drive impact through the design and integration of complex systems into the Dynamics 365 ecosystem.
Role and ResponsibilitiesYou'll work across multiple countries, delivering high-value solutions that help customers modernise legacy platforms and realise tangible ROI. With a blend of remote and on-site engagements, this role offers both flexibility and the chance to build deep relationships across diverse markets. You’ll be at the forefront of Microsoft’s AI and cloud transformation, collaborating with top-tier partners and vendors to shape the future of enterprise systems.
Culture and EnvironmentFind out more about our culture and values, and the environment you will be working in.
#J-18808-LjbffrCloud Solution Architecture - Contact Center As A Service
Posted 17 days ago
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Job Description
You'll work across multiple countries, delivering high-value solutions that help customers modernise legacy platforms and realise tangible ROI. With a blend of remote and on-site engagements, this role offers both flexibility and the chance to build deep relationships across diverse markets. You'll be at the forefront of Microsoft's AI and cloud transformation, collaborating with top-tier partners and vendors to shape the future of enterprise systems.
Find out more about our culture and values, and the environment you will be working in.
**Responsibilities**
Use customer insights to align Business Applications solutions with business outcomes, accelerating delivery and adoption through value-based engagements and reusable IP.
Deliver technical sessions and workshops to support customer skilling, operational health, and cloud readiness.
Share customer feedback with internal Microsoft teams to drive product and service improvements.
Guide decision-makers to realise value from Microsoft technology through solution optimisation, performance efficiency, and operational excellence.
Resolve blockers preventing go-live or broad usage by applying technical, functional, and project management expertise using Microsoft best practices and IP.
Identify growth opportunities by matching customer needs with Microsoft Business Applications capabilities and value propositions.
Continuously develop skills to better support customer and Microsoft business goals.
Share expertise in communities, contribute to IP creation, and reuse assets to accelerate customer transformation.
**Qualifications**
**Required/minimum qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Additional or preferred qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Senior Specialist – Cloud & Infrastructure Management
Posted 4 days ago
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Job Description
Dammam, Saudi Arabia Posted a month ago Unlimited
- Plan and manage GCCIA’s LAN/WAN, servers, storage, virtualization, and backup systems. Implement state-of-the-art network components and automation tools to optimize scalability and reliability.
- Design and deploy cloud solutions (virtual networks, VMs, storage) to enhance scalability and cost efficiency. Implement identity management, network security, and encryption to ensure compliance with industry standards. Automate tasks, optimize cloud resources, and manage disaster recovery for high availability.
- Deploy, configure, and maintain network devices (routers, switches, firewalls, wireless access points) to ensure secure connectivity across GCCIA’s locations. Monitor network performance, troubleshoot issues, and enforce security measures to prevent unauthorized access.
- Administer servers, Active Directory, DNS, DHCP, and Group Policies while troubleshooting system performance issues. Ensure compliance with security policies through regular audits and updates.
- Develop backup strategies and cybersecurity protocols to protect against breaches and data loss. Enforce encryption, intrusion detection, and access controls in alignment with GCCIA’s security framework.
- Analyze network/system performance to identify bottlenecks and optimize resource allocation. Implement load balancing, redundancy, and high-availability solutions.
- Lead infrastructure upgrades, network assessments, and special projects. Coordinate with contractors, validate work quality, and oversee outage schedules.
- Maintain technical documentation for configurations, processes, and disaster recovery plans. Align infrastructure with DTS guidelines and industry standards (e.g., ISO certifications).
- Provide 2nd/3rd-level support for hardware, software, and network issues, including emergency response coordination. Conduct routine maintenance, firmware updates, and patch management.
- Provide technical training and manage user accounts for onboarding and access control. Resolve user issues and maintain clear communication with internal and external teams.
- Partner with stakeholders to align DTS solutions with business goals, leveraging modern technologies. Research emerging tools to improve infrastructure efficiency and reduce operational costs.
- Able to work and cooperate in a team but also able to act alone in the areas of principal responsibilities when the situation requires it.
- Independent thinking and judgment, self-motivator, and attention to detail.
- Strong in analysis and synthesis.
- Alert and strive for accuracy.
- Problem-solving – Skilled.
Bachelor in Networking / Information Security / Computer Science / Computer Eng. / IT
#J-18808-LjbffrCloud Infrastructure Engineer (Openshift, Docker
Posted today
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Job Description
**Responsibilities**:
- Design, deploy, and maintain cloud infrastructure solutions utilizing OpenShift, Docker, and Kubernetes technologies.
- Develop automation scripts and tools to streamline deployment, configuration, and monitoring processes.
- Implement best practices for containerization, orchestration, and microservices architecture.
- Monitor system performance, troubleshoot issues, and implement optimizations to ensure high availability and performance.
- Stay updated with the latest trends and advancements in cloud technologies, incorporating them into our infrastructure where applicable.
- Participate in an on-call rotation and provide support for production incidents as needed.
**Requirements**:
- Bachelor's degree in Computer Science, Engineering, or related field.
- Proven experience working with OpenShift, Docker, and Kubernetes in production environments.
- Proficiency in scripting languages such as Python, Bash, or Go for automation tasks.
- Strong understanding of containerization concepts, including Docker images, containers, and registries.
- Experience designing and implementing microservices architectures using Kubernetes.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Excellent problem-solving skills and the ability to troubleshoot complex issues independently.
- Effective communication skills with the ability to collaborate with cross-functional teams.
- Experience with continuous integration/continuous deployment (CI/CD) pipelines is a plus.
- Certifications such as Certified Kubernetes Administrator (CKA) or Red Hat Certified Specialist in OpenShift Administration are desirable.
Senior Cloud Infrastructure and DevOps Consultant
Posted 4 days ago
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Job Description
Tech for People Unlocks the Future
At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
Company Description
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
Devoteam Culture & Values:
- Fair and courageous: Everyone is treated fairly – this fuels bravery. We make fair decisions, listen, and are willing to be challenged, taking courageous actions. We support our employees' growth and celebrate their achievements.
- Ambition and results: We nurture ambition at every step, driving performance and growth. We aim to deliver maximum value to our clients and achieve profitable growth.
- Learning and innovating: Curiosity and continuous learning are at our core, fostering innovation to meet challenges and build partnerships of excellence.
- Caring and sharing: We promote teamwork, support, and collaboration, fostering a positive and productive environment.
Because alone, we go faster – but together, we go further.
Values:
- Respect
- Frankness
- Passion
To know more about us, please visit:
Business Unit: Data & Intelligence
Level: Mid-Senior level
Job DescriptionThe Cloud Infrastructure Senior Consultant is responsible for designing, implementing, and managing complex cloud-based infrastructure solutions for clients. They serve as a technical subject matter expert, working closely with clients to understand their infrastructure needs and providing expert guidance on cloud solutions that best fit their business requirements. This role requires deep cloud technology expertise, excellent problem-solving skills, good presales abilities, and a strong focus on customer satisfaction.
Key Responsibilities- Lead the design and architecture of scalable, secure, and highly available cloud infrastructure solutions.
- Optimize cloud resource utilization, performance, and cost-efficiency using FinOps principles and best practices.
- Develop automated provisioning, monitoring, and remediation processes to ensure reliable cloud operations.
- Assess existing on-premises infrastructure and identify opportunities for cloud migration and transformation.
- Define cloud governance policies, standards, and controls to meet regulatory and compliance requirements.
- Ensure solutions meet technical and functional requirements.
- Develop architecture solutions and evaluate alternatives for private, public, and hybrid cloud models, including IaaS, PaaS, and other services.
- Implement Infrastructure as Code (IaC) using tools like Terraform, Azure ARM, or AWS CloudFormation.
- Manage troubleshooting and resolve cloud-based issues.
- Document cloud architecture, infrastructure, and operational procedures.
- Mentor and guide junior colleagues, supporting their growth.
- Participate in presales activities, including customer workshops, technical assessments, RFP responses, solution proposals, and SOW creation.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7+ years of experience in cloud infrastructure design, implementation, and management.
- Industry certifications (e.g., AWS Solutions Architect, Azure Solutions Architect, GCP Cloud Architect).
- Hands-on experience with major cloud platforms (AWS, Azure, Google Cloud), with a focus on Google Cloud.
- Experience with assessment and migration tools.
- Knowledge of cloud security controls and mechanisms.
- Ability to assess and migrate workloads, including legacy applications.
- Strong understanding of identity management, network security, and data encryption.
- Experience with VMWare enterprise solutions.
- Solid understanding of virtualization, containers, serverless, and Infrastructure as Code.
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Cloud Infrastructure Expert (m/f/d)
Posted 19 days ago
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Job Description
Join to apply for the Cloud Infrastructure Expert (m/f/d) role at Halian | Managed Services, Recruitment Agency & Contract Staffing
Get AI-powered advice on this job and more exclusive features.
The organization is currently seeking a Cloud Infrastructure Expert to lead the design, deployment, and optimization of cloud-native environments, ensuring alignment with enterprise architecture and operational excellence.
Skills:
- Infra: Cloud and infrastructure Architect/Expert
- Experience in design, deployment, and integration of multivendor Cloud and NFV environments
- Telco Cloud Openstack / Openshift
- CICD and automation
- Huawei F-STAGE
- Huawei F-SPHERE
- Nokia NCP/NCOM/NCD
Assignment:
- On-site presence in KSA, especially during the integration phase (which has already started)
- Liaise and coordinate with the client, vendors, and cross-module teams on LLD, implementation, testing, and acceptance of the transport network
About Halian Group:
With over 28 years of experience, we understand that innovation is key to providing agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you realize tomorrow’s potential. Discover what’s possible when you bring the right people and the right technologies together.
At Halian, we value diversity, equity, and inclusion (DEI). We are committed to connecting organizations with top talent from all backgrounds, ensuring everyone feels valued and respected. We encourage applications from all qualified candidates, regardless of race, gender, disability, or other characteristics. By fostering inclusive workplaces, we help our clients drive innovation and better reflect the communities they serve.
Location: Khobar, Saudi Arabia
Seniority level- Mid-Senior level
- Full-time
- Information Technology
- Staffing and Recruiting
Referrals increase your chances of interviewing at Halian | Managed Services, Recruitment Agency & Contract Staffing by 2x.
Get notified about new Infrastructure Specialist jobs in Al Khobar, Eastern, Saudi Arabia .
#J-18808-LjbffrPractice Head – Cloud Infrastructure Services (CIS)
Posted 9 days ago
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Job Description
NextEra is seeking a dynamic Practice Head – Cloud Infrastructure Services to lead our cloud transformation initiatives across Saudi Arabia.
This strategic role is pivotal in driving innovation, expanding client relationships, and positioning NextEra as a leader in cloud infrastructure and digital transformation.
Position ObjectiveWe are looking for a Cloud Infrastructure Services Practice Head to oversee and lead the delivery of cloud-based infrastructure solutions for our clients in Riyadh. This position is ideal for an experienced leader in the cloud computing and infrastructure space, with deep expertise in cloud technologies, infrastructure services, solution delivery, and team management. The role is central to helping clients achieve operational efficiency and digital transformation goals.
Key Responsibilities- Cloud Strategy & Solution Design
- Lead the design and implementation of tailored cloud infrastructure solutions.
- Collaborate with clients to translate business needs into secure, scalable, and cost-effective cloud strategies.
- Develop cloud migration roadmaps for public, private, and hybrid environments.
- Build and manage a team of cloud architects, engineers, and support specialists.
- Mentor team members and foster a collaborative, growth-oriented culture.
- Oversee daily operations of platforms like AWS, Azure, Google Cloud, and Alibaba.
- Ensure high availability, security, and performance of cloud services.
- Evaluate emerging technologies to enhance service offerings.
- Client Engagement & Account Management
- Serve as the primary technical contact for cloud infrastructure services.
- Align project goals with client expectations and deliverables.
- Provide strategic consultation to optimize business outcomes.
- Lead migration projects from legacy systems to cloud environments.
- Minimize disruption and optimize costs during transformation phases.
- Security, Compliance & Risk Management
- Develop and enforce cloud security policies.
- Ensure compliance with standards like ISO 27001, GDPR, NIST, and Saudi NCA.
- Conduct regular audits and risk assessments.
- Service Delivery & Quality Assurance
- Ensure consistent delivery of cloud services with high uptime and client satisfaction.
- Implement KPIs and SLAs to monitor performance.
- Resolve complex infrastructure issues promptly.
- Business Development & Growth
- Identify opportunities within existing and new client accounts.
- Collaborate with sales and marketing to promote cloud services.
- Refine service offerings to maintain market competitiveness.
- Budget & Financial Management
- Manage budgets and ensure cost-effective resource use.
- Support pricing and proposal development.
- Provide financial analysis and reporting to leadership.
- Encourage adoption of new technologies and practices.
- Improve internal processes to enhance delivery and reduce costs.
- Stay current with cloud trends and integrate innovations into offerings.
Education & Work Experience
- 15+ years in cloud infrastructure management or related IT services.
- 8+ years in leadership roles overseeing cloud service delivery.
- Proven success in enterprise cloud migration projects.
- Experience with public and hybrid cloud environments.
- Bachelor’s or Master’s in Computer Science, IT, Cloud Computing, or related field.
- Certifications: AWS Solutions Architect, Azure Solutions Architect Expert, Google Cloud Architect.
At NextEra, we embrace diversity, inclusion, and innovation. We’re proud to be an Equal Opportunity Employer, committed to fair and respectful hiring practices aligned with the values of the Kingdom of Saudi Arabia.
We offer:
- A culture of integrity and creativity
- Support for personal and professional growth
Join us to explore bold possibilities, thrive in a dynamic environment, and reach new heights in your career.
Job Details- Seniority level: Director
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Cloud Infrastructure Expert - VMware & Patch Management Lead
Posted 7 days ago
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Job Description
Overview
Job Purpose: To act as the primary expert responsible for maintaining, operating, and enhancing the customer’s on-premise virtual infrastructure, focusing on VMware on Dell VxRail, patch management using ManageEngine, and ensuring system continuity through backup and disaster recovery practices. The role includes handling backup solutions (Veeam), Microsoft 365 services, and other endpoint and device management platforms. The engineer will be embedded on-site (8x5) and on-call, serving as a trusted advisor for the customer’s Cloud Managed Services for a 2-year period.
Responsibilities- Lead the day-to-day operations of VMware virtual infrastructure on Dell VxRail, ensuring performance, availability, and fault tolerance.
- Administer and optimize patch management lifecycle using ManageEngine tools, ensuring compliance and timely patch deployments.
- Perform proactive monitoring and troubleshooting of Windows and Linux VMs (750+ total), coordinating with support teams as needed.
- Manage and maintain Veeam backup and recovery operations, ensuring data protection policies are enforced and backup success rates are met.
- Administer Microsoft 365 services, including Intune, endpoint security, device policies, and license management.
- Act as a lead point of contact during incidents, perform root cause analysis, and support timely resolution across systems.
- Implement and document standard operating procedures (SOPs), configurations, patch cycles, and DR plans.
- Collaborate with internal stakeholders and customer teams for strategic planning, project involvement, and system improvements.
- Maintain and report on SLA compliance, system health KPIs, patch success/failure rates, and backup performance.
- Provide technical guidance, support knowledge transfer sessions, and support onboarding of new technical staff as needed.
- Stay updated with emerging tools and technologies related to VMware, patching, and cloud operations.
- Bachelor’s degree in Computer Science, Information Technology, or related discipline.
- VMware Certified Professional (VCP) or similar VMware certifications (required).
- ITIL Foundation certification (preferred).
- Veeam or ManageEngine product certifications are a strong plus.
- Microsoft Certified: Modern Desktop Administrator Associate (optional).
- 7+ years of hands-on experience in VMware environments including VxRail infrastructure.
- Proven experience with ManageEngine Patch Management suite.
- Working knowledge of Veeam backup & recovery processes.
- Familiarity with Microsoft 365 environment and Intune MDM policies.
- Good knowledge of Windows & Linux administration.
- Experience in production support, documentation, and customer-facing engagements.
- Comfortable working with on-call support rotation and handling incident escalations.
- Strong troubleshooting and analytical skills.
- High ownership, accountability, and customer-centric mindset.
- Excellent communication skills for stakeholder engagement.
- Experience working in Managed Services environments.
- Exposure to monitoring, automation, or scripting tools is an advantage.