6 Clinics jobs in Saudi Arabia

Al Raya Clinics is looking for nurses to join our team, with minimum one year of experience and SCHS license.

Qualifications :

Bachelor's Degree or Diploma in Nursing.

Valid Saudi Council License (SCHS) .

Willingness to work in remote or rural areas under RAC programs.

Good communication and teamwork skills.

Previous experience in primary care, emergency, or industrial medical settings is an advantage.

Job Title: Outpatient Clinics Manager

Location: Riyadh, Saudi Arabia

Job Type: Full-Time

Industry: Healthcare – Polyclinics

About the Role:

We are seeking a dynamic and experienced Outpatient Clinics Manager to lead the operations of our multi-specialty polyclinics in Riyadh. If you are passionate about delivering high-quality patient care and excel in a fast-paced clinical environment, we'd love to meet you.

As the Clinics Manager, you will oversee the day-to-day management of outpatient services, lead a multidisciplinary team, and ensure compliance with healthcare regulations in Saudi Arabia. Your role will be critical in enhancing patient experience, supporting clinical excellence, and driving operational efficiency.

Key Responsibilities:

• Lead and manage all outpatient clinic operations, including general medicine, pediatrics, dermatology, dentistry, and specialty services.
• Supervise clinic staff and ensure high levels of professionalism, teamwork, and service quality.
• Implement and monitor clinic policies and procedures in line with MOH and CBAHI requirements.
• Optimize patient scheduling, flow, and satisfaction across all clinics.
• Coordinate with physicians, nurses, and administrative teams to ensure seamless care delivery.
• Monitor performance metrics, prepare reports, and lead continuous improvement initiatives.
• Handle patient feedback and resolve complaints professionally and efficiently.
• Manage clinic budgets, supplies, and equipment in coordination with procurement and finance teams.
• Prepare clinics for regulatory inspections and accreditation processes.

Requirements:

• Bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related field (Master's degree is a plus).
• Minimum 5–7 years of experience in clinic or hospital management, preferably in an outpatient or polyclinic setting.
• Strong knowledge of Saudi healthcare regulations, MOH policies, and CBAHI accreditation standards.
• Proven leadership skills and ability to manage cross-functional healthcare teams.
• Proficiency in healthcare information systems (HIS/EMR).
• Excellent communication skills in English; Arabic is an advantage.

What We Offer:

• Competitive salary and benefits package
• Professional development and training opportunities
• Supportive, mission-driven work environment
• Opportunity to contribute to healthcare excellence in the Kingdom of Saudi Arabia

Qualifications and Requirements:

1. Education:

•
Bachelor's degree in Healthcare Administration, Social Work, Public Health, or a

related field is required.

•
Master's degree in Healthcare Management or a related field is preferred.

1. Licensure/Certification:

•
Relevant certification in patient relations, healthcare administration, or customer

service is an advantage.

1. Language Proficiency:

•
Proficiency in English (spoken and written) is required.

•
Proficiency in Arabic is preferred but not mandatory.

1. Other Requirements:

•
Strong understanding of healthcare regulations and standards in Saudi Arabia,

including CBAHI.

•
Willingness to work flexible hours, including evenings and weekends, as needed.

Roles and Responsibilities:

The Patient Relations Director is responsible for overseeing all aspects of patient relations

and ensuring that the hospital delivers a high standard of patient care and satisfaction.

This role includes managing patient feedback, handling complaints, resolving conflicts,

and coordinating between patients, families, and healthcare providers. The Patient

Relations Director works closely with hospital leadership to implement patient-centered

policies, improve service delivery, and enhance the overall patient experience.

1. Patient Experience Management:

•Develop and implement strategies to improve the overall patient experience

within the hospital.

• Oversee the patient feedback process, ensuring that concerns, complaints, and

suggestions are addressed in a timely and professional manner.

• Act as an advocate for patients, ensuring that their rights and needs are

respected throughout their hospital stay.

2. Complaint Resolution and Conflict Management:

• Manage the resolution of patient complaints and grievances, working closely

with department heads and healthcare providers to resolve issues efficiently.

• Mediate conflicts between patients, families, and staff, ensuring that all parties

reach a satisfactory resolution.

• Develop policies for handling difficult situations and ensure staff are trained in

conflict resolution.

3. Patient Communication and Education:

• Ensure that patients and families receive clear and accurate information

regarding their care, hospital policies, and available services.

• Develop and distribute patient education materials to help patients navigate the

healthcare system and understand their rights.

• Ensure that communication between patients and healthcare providers is clear,

empathetic, and respectful.

4. Collaboration with Healthcare Teams:

• Work closely with physicians, nurses, and other healthcare providers to ensure a

seamless, patient-centered approach to care.

• Attend patient care meetings and collaborate with clinical teams to advocate

for patient concerns.

• Ensure that healthcare providers are informed of patient feedback and work with

them to address concerns proactively.

5. Quality Improvement Initiatives:

• Lead quality improvement initiatives aimed at enhancing patient satisfaction and

service delivery within the hospital.

• Collaborate with department heads to implement changes that improve patient

care and reduce complaints.

• Monitor patient satisfaction data and report on key performance indicators (KPIs)

related to patient relations.

6. Staff Training and Development:

• Develop and deliver training programs for hospital staff on patient relations,

communication, and customer service.

• Ensure that staff understand the importance of patient-centered care and are

equipped to handle patient interactions professionally.

• Provide ongoing education and support to improve staff performance in patient

relations.

7. Policy Development and Implementation:

• Develop and update hospital policies related to patient care, satisfaction, and

feedback processes.

• Ensure that all policies are in line with regulatory requirements and best practices

for patient relations.

• Work with hospital leadership to ensure policies are communicated and

implemented effectively across the organization.

8. Patient Advocacy:

• Act as a patient advocate, ensuring that patients' rights are upheld and that

they receive fair treatment throughout their hospital experience.

• Ensure that vulnerable populations, such as elderly or disabled patients, receive

appropriate support and care.

• Liaise with external patient advocacy groups and community organizations to

provide additional resources and support to patients.

9. Data Analysis and Reporting:

• Analyze patient feedback, satisfaction surveys, and complaint data to identify

trends and areas for improvement.

• Prepare regular reports for hospital leadership on patient relations, including

recommendations for improving service quality.

• Use data-driven insights to guide decision-making and policy changes within the

department.

10. Regulatory Compliance:

• Ensure that the hospital complies with all relevant regulations and standards

related to patient care and relations, including those set by the Ministry of Health

and CBAHI.

• Stay informed of changes in healthcare regulations and ensure that the hospital's

patient relations policies remain up-to-date.

• Ensure that the department adheres to privacy and confidentiality regulations

regarding patient information.

11. Budget and Resource Management:

• Manage the budget for the Patient Relations Department, ensuring that

resources are allocated effectively.

• Identify and propose necessary resources or technology to enhance patient

relations services.

• Monitor spending and ensure that the department operates within the allocated

budget.

12. Community Engagement:

• Build strong relationships with the community to enhance the hospital's

reputation as a patient-friendly institution.

• Participate in community events and outreach programs to promote the

hospital's commitment to patient care.

• Gather feedback from the community to inform patient relations strategies.

13. Additional Duties:

• Perform other duties as assigned by the Internal Communication Director.

• Take on special projects and initiatives to further improve the patient care

experience within the hospital.

Knowledge, skills, and abilities:

1. Leadership and Management:

•
Strong leadership skills with the ability to manage a team of patient relations

officers and administrative staff.

•
Proven ability to develop and implement strategies to improve patient

satisfaction.

2. Conflict Resolution and Mediation:

•
Expertise in handling patient complaints and mediating conflicts between

patients, families, and healthcare providers.

•
Ability to remain calm and professional in high-stress situations and ensure

satisfactory resolutions.

3. Communication Skills:

•
Excellent verbal and written communication skills to effectively interact with

patients, families, and hospital staff.

•
Ability to present data and reports to senior management clearly and concisely.

4. Interpersonal Skills:

•
Strong interpersonal skills with the ability to build relationships with patients,

families, and healthcare providers.

•
Compassion and empathy in addressing patient concerns and needs.

5. Problem-Solving and Analytical Thinking:

• Ability to analyze patient feedback and satisfaction data to identify areas for

improvement.

• Strong problem-solving skills to address patient concerns and develop solutions.

6. Organizational Skills:

• Excellent organizational skills with the ability to manage multiple tasks, projects,

and priorities.

• Ability to delegate tasks effectively and ensure that the department operates

efficiently.

Experience:

1. Minimum of 7-10 years of experience in a patient relations or healthcare management

role, with at least 3 years in a leadership position.

1. Experience in a hospital or healthcare setting in Saudi Arabia is preferred.

نبذة عن كلية الغد للعلوم الطبية التطبيقية:

مؤسسة تعليمية أهلية رائدة في المملكة العربية السعودية، تأسست بهدف تلبية الحاجة المتزايدة للكفاءات الوطنية المؤهلة في القطاع الصحي، وتنتشر فروع الكليات في ثماني مناطق ومدن رئيسية هي (الرياض، جدة، المدينة المنورة، الدمام، تبوك، بريدة، نجران، وأبها)، وتقدم الكليات برامج البكالوريوس في تخصصات العلوم الطبية التطبيقية، وتحظى كليات الغد باعتماد من وزارة التعليم.

الشروط العامة:

• أن يكون المتقدم حاصلاً على الدرجة العلمية المحددة للتخصص المراد التقديم عليه من الجامعات السعودية أو الجامعات الموصى بها من قبل وزارة التعليم (بعد إرفاق إثبات معادلةالشهادة من وزارة التعليم).

• يجب أن يكون هناك امتداد في التخصص لوظائف المحاضرين وأعضاء هيئة التدريس.

• أن يكون المتقدم حاصلاً على تقدير جيد فما فوق في درجة البكالوريوس.

• أن تكون الدراسة لجميع المؤهلات الجامعية بنظام الانتظام الكلي.

• أن يجتاز الاختبار العلمي والمقابلة الشخصية.

عن الوظيفة:

طبيعة العمل: دوام كلي

ساعات العمل: (
48
ساعة أسبوعيًا).

المزايا الوظيفية:

(تحدد الرواتب والمزايا الوظيفية من خلال العرض الوظيفي في حال اجتياز المقابلة).

طريقة التقديم على الشواغر الوظيفية:

تقدم طلبات التوظيف إلكترونيًا من خلال الموقع الإلكتروني للكليات ).

مدة التقديم على الشواغر الوظيفية:

خلال الفترة من تاريخ
21/ 10/ 2025م
وحتى تاريخ
23/ 10/ 2025م
.

معلومات الوظيفة:

• المسمى الوظيفي:
  أخصائي خدمات طبية طارئة
  بقسم (
  طب الطوارئ
  )

• نوع الوظيفة: دوام كامل (عقد لمدة سنة)

• مكان الوظيفة: كلية الغد للعلوم الطبية التطبيقية
  بالدمام
  .

المؤهلات العلمية المطلوبة:

• يجب على المتقدمين الحصول على درجة البكالوريوس في تخصص (
  طب الطوارئ
  ).

الخبرة
:

• يجب على المتقدمين أن يكون لديهم خبرة أكاديمية لا تقل عن سنتين في مجال التخصص.

المسؤوليات:

• المشاركة في تنفيذ رؤية ورسالة الكلية.

• تنفيذ البرامج التعليمية والتدريبية كل فيما يخص وحسب النصاب الدراسي المقرر.

• تنفيذ ومتابعة اكتساب الطلاب للمهارات العملية والسريرية للمقررات داخل المعامل وأماكن التدريب.

• المشاركة في تطوير برامج الكلية وإجراءات العمل فيها.

• المشاركة في أعمال اللجان وأنشطة الكلية.

• حفظ النظام داخل المعامل.

• القيام بأعمال الجودة المطلوبة وإعداد التقارير اللازمة للتأكد من إتقان الطلاب المهارات العملية المطلوبة.

• القيام بكل ما يوكل إليه في الأعمال الإدارية أو الأكاديمية الأخرى بجانب العبء التدريسي المقرر.

• إذكاء روح التنافس البناء بين الطلاب وتشجيع الابتكار والإبداع بما يحقق التميز للكلية وطلابها.

• أن ينقل لطلابه أحدث ما يستجد في مجال تخصصه.

• المحافظة على سمعة الكلية وممتلكاتها وحفظ النظام وسلامة الطلاب.

• التفرغ للعمل بالكلية.

• الالتزام بكافة الأنظمة والقوانين واللوائح والتعليميات النافذة في المملكة العربية السعودية وعدم المساس بالدين أو التدخل في السياسة.

المهارات

• الحصول على مؤهل البكالوريوس في التخصص المطلوب.

• أن لا يقل المعدل التراكمي في شهادة البكالوريوس عن جيد.

• أن تكون الدراسة للمؤهلات الجامعي بالانتظام الكلي.

• معادلة المؤهل لخريجي الجامعات غير السعودية من وزارة التعليم.

• أن تكون دراسة البكالوريوس في كليات العلوم.

• يفضل من لدية خبرة أكاديمية.

أخصائي طب طوارئ، وفق التفاصيل التالية:

العدد المطلوب: ١٠٠ أخصائي

الراتب الاساسي: ريال سعودي

السكن و المواصلات من المنشاة

عدد ساعات العمل: 10 ساعات يوميا

يوجد: بدل عمل وقت اضافي

ايام العمل: 26 يوم

مواقع العمل: مدينتا العُلا وتبوك

الشروط والمتطلبات:

• يشترط الحصول على تصنيف هيئة التخصصات الصحية السعودية (SCFHS) بمسمى

(Emergency Medical Service – Specialist).