19 Clinical Operations jobs in Saudi Arabia

Job Description

To ensure that assigned provider's Inpatient and Outpatient claims are medically & commercially

adjudicated within the specified timeframe and within the targeted quality to achieve the business

objective of ensuring that organization delivers high quality claim statements.

Adjudication

• Process all the daily batches of claims assigned in line with medical policy and Inpatient / Outpatient adjudication guidelines while using his/her medical background in conjunction with the

instructed guidelines, day-in-day-out for smooth operation of business activity

• Assures that each claim has been processed as per the checklist of steps involving checking of

physical claim (or scanned image on the document management system), and cross checking with

the electronic claims data on Edge, and reflecting the right decision for every claim on the

operations system

• Achieve daily target in terms number of claims processed

• Discusses all high profile/high value claims with the claims medical manager where the decision

is difficult & well thought

Quality

• To achieve required quality through achieving at least 95% accuracy level on monthly quality

audits, in order to maintain the quality standard set for the job

• Makes sound medical decisions that minimize the opportunity to be challenged by providers, and consults with the medical manager where in doubt

Fraud and abuse identification

• Reports abnormal trends of provider practice for adjudicated claims where needed.

• Detects and escalates FWA cases to the concerned teams in line with Claims handling guidelines

Skills

• Good English Skills

• Good Communication Skills

• Clinical Experience

• Medical Insurance Experience Preferable

Education

MBBS (Bachelor of Medicine & Surgery)

Preference of Candidate having Nationality : Pakistan, Jordan, India

• Also, you can forward your CV through below link for more upcoming Job vacancies:

HIRING ALERT – Multiple Positions in Riyadh, Saudi Arabia

We're expanding our healthcare team in
Riyadh, Saudi Arabia
and are looking for passionate professionals who are ready to make a difference. If you're committed to excellence in healthcare operations and patient care, explore our
three open positions below
:

Stock Controller:

Purpose:

Monitor, manage, and optimize the hospital's inventory of medical and non-medical supplies to ensure uninterrupted patient care and operational efficiency.

Key Highlights:

• Maintain accurate inventory records and conduct regular stock counts.
• Monitor expiry dates and ensure timely disposal or returns.
• Implement reorder levels and safety stock for critical supplies.
• Prepare inventory reports and support internal/external audits.
• Ensure compliance with Ministry of Health, CBAHI, and JCI standards.

Qualifications:

• Bachelor's degree in Supply Chain Management or Business Administration.
• Lean Six Sigma certification (advantage).
• 3–5 years' experience in hospital/healthcare inventory management.
• ERP proficiency (Oracle, SAP, HIS) & Microsoft Office skills.

Operations Specialist:

Purpose:

Support day-to-day activities to ensure smooth clinic operations, compliance with Saudi Arabian healthcare regulations, and enhanced patient experience.

Key Highlights:

• Develop and implement procedures to improve efficiency.
• Support digital health tools and HIS/EMR systems.
• Monitor operational KPIs, prepare reports, and recommend improvements.
• Coordinate between clinical, nursing, diagnostic, and back-office teams.
• Ensure compliance with Saudi MOH, NHIC, SCFHS, and CBAHI standards.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Certifications in healthcare quality, Lean Six Sigma, or project management preferred.
• 3–5 years of healthcare operations experience in Saudi Arabia (CBAHI exposure desirable).

Admissions Officer:

Purpose:

Ensure smooth and efficient admission of patients to the medical complex, managing documentation, room allocations, and compliance with hospital and Saudi health regulations.

Key Highlights:

• Collect and verify patient information, consents, and documentation.
• Manage bed and room assignments and coordinate with inpatient teams.
• Verify insurance coverage and obtain third-party approvals.
• Respond to patient and family inquiries with professionalism and empathy.
• Maintain confidentiality and adherence to hospital policies and MOH regulations.

Qualifications:

• Bachelor's degree preferred.
• 2–4 years of admissions/front-desk experience in a hospital/medical facility.
• Knowledge of insurance workflows and patient management systems.
• Strong communication, customer service, and problem-solving skills.

Important:

Only candidates currently
available in Saudi Arabia
will be considered for these roles.

Hashtags

Company Description

شركة الرعاية الموثوقة الطبية is a specialized company in managing and operating healthcare facilities led by experienced healthcare experts. We aim to educate the community, raise the professional level of healthcare, and provide exceptional services aligning with the Kingdom's Vision 2030. Quality, patient safety, and outstanding performance are our top priorities. We offer practical solutions based on calculated outcomes and have extensive experience in operational processes, project management, and strategy development to help clients respond to economic changes and healthcare sector legislation.

Role Description

This is a full-time on-site role for a Healthcare Operations Manager located in Riyadh. The Healthcare Operations Manager will be responsible for overseeing the daily operations of healthcare facilities, ensuring compliance with healthcare regulations, managing budgets, and improving patient care services. Responsibilities also include staff management, process optimization, strategic planning, and liaising with different departments and stakeholders to enhance operational efficiencies.

Qualifications

• Experience in managing healthcare facilities and understanding healthcare regulations
• Strong skills in budget management and process optimization
• Proficiency in staff management and strategic planning
• Excellent communication and leadership abilities
• Capability to work effectively with different departments and stakeholders
• Bachelor's degree in Healthcare Administration, Business Administration, or related field
• Master's degree or relevant certifications in Healthcare Management is a plus
• Previous experience in healthcare operations within the Kingdom of Saudi Arabia is desirable

Job Purpose / Summary
Responsible for staffing and managing Employee, Consultant or Freelance Clinical Research Associates (CRAs), In-House Clinical Research Associates (, Clinical Project Assistants (CPAs) and Clinical Projects Coordinators (CPCs) and ensuring adherence to and implementation of CTI policies. Manage quality and consistency of CRA services across multiple projects according to all applicable regulatory guidelines, Good Clinical Practices (GCPs) and Standard Operating Procedures (SOPs).

Essential Functions

• Responsible for the ongoing job specific training and mentoring of the subordinate CRAs and CPAs/CPCs s in accordance with Department goals and mission.  Supervision of the work of subordinate CRAs and CPAs/CPCs.
• First line of communication and escalation for the subordinate CRAs and CPAs/CPCs, including for HR and administrative issues.
• Issue, Task and Time management of the subordinate CRAs and CPAs/CPCs.
• Assuring compliance of subordinate CRAs and CPAs/CPCs to the applicable procedures, guidelines, timelines, and deliverables.
• Regular assessments and appraisals of CRAs and CPAs/CPCs and their level of competence.
• Quality Control - performs co-monitoring visits and reviews visit reports for the subordinate CRAs when needed.
• Regular reporting to Director CLO Dept. and participation in meetings with other CRMs, PMs.  Participate in the process of development and update of department-specific company SOPs and Wis when required
• Execute any activities in compliance with applicable SOPs, instructions and principles.
• Provide enough/trained resources for all projects to ensure smooth conduction of study specific activities.
• Collaborate with Director of clinical operations , on planning, assigning, and directing billable work assignments to CRAs, to ensure projects are properly resourced and study timelines are met.
• Assist in collecting preliminary and follow-up information from clients, with the purpose of identifying and evaluating project feasibility pertaining to clinical monitoring.
• Assist with defining operational Key Performance Indicators and departmental goals.
• Manage recruitment process for CRAs (and Consultant/Freelance CRAs as applicable), including review of CVs and conducting interviews collaboratively with Human Resources and others.
• Collaborate with other functional areas within CTI to ensure CRA (and Consultant/Freelance CRA as applicable) on-boarding, off-boarding, and project handovers are effective and timely

What You'll Bring:

• 2-3 years clinical research monitoring experience
• Practical experience in conducting clinical studies with pharmaceutical company or Contract Research Organization (CRO)
• Bachelor's degree in allied health fields such as nursing, pharmacy, or health science or equivalent experience as determined by CTI Management and Human Resources

About CTI
CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit

Why CTI?
At CTI, we recognize that our people are what make our company successful. Our work moves medicine forward.

• Advance Your Career - We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through a dedicated training department.
• Join an Award-Winning and Valued Team - We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering hybrid work from home opportunities. We also encourage care for the world around us through our unique CTI Cares program.
• Make a Lasting Impact - We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.

Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website
)
or from our verified LinkedIn page.

Please Note

• We will never communicate with you via Microsoft Teams or text message
• We will never ask for your bank account information at any point during the recruitment process

Company Description

ClinLia is a Saudi Clinical Research Organization (CRO) with extensive experience in clinical research support and management services. We operate across a broad range of therapeutic areas to align with the new vision of Saudi Arabia 2030. Our goal is to advance clinical research and innovations to position the Kingdom on the clinical trials map.

Role Description

This is a full-time, on-site role located in Riyadh for a Clinical Research Coordinator/Laboratory Qualified. The Coordinator will be responsible for overseeing day-to-day clinical research activities, obtaining informed consent from participants, ensuring adherence to protocols, and managing clinical trials. Additional duties include handling laboratory tasks, conducting research, and ensuring compliance with regulatory requirements.

Qualifications

• Experience with Informed Consent and Protocol adherence
• Background in Research and Clinical Research Experience
• Experience managing Clinical Trials
• Excellent organizational and communication skills
• Ability to work on-site in Riyadh
• Bachelor's degree in a related field (e.g., life sciences, healthcare)
• Previous experience in a laboratory setting is a plus

Clinical Research Associate (level dependent on experience)

Job Purpose/Summary

As a CRA you will be responsible for the successful conduct of clinical trials and serve as the main contact for the investigative site by representing CTI in a professional manner.

What You'll Do

• Conduct evaluation, initiation, monitoring and close out visits
• Assist with regulatory and study start-up activities including contract and budget negotiations
• Ensure clinical data integrity and meet study timelines
• Provide ongoing updates and support to project management
• Attend global project meetings including investigator meetings and global team teleconferences
• Complete assigned training programs in drug development processes, therapeutic areas, Good Clinical Practices (GCPs) and any applicable local regulatory requirements.

What You Bring

• 2 - 3 years of clinical research experience as a CRA or related profession
• Life science background
• Excellent knowledge in ICH-GCP and regulatory requirement
• Fluent in English

Why CTI?

At CTI, we recognize that our people are what make our company successful. Our work moves medicine forward.

For that reason, we treat our team members with the respect they deserve, and our numbers show it:

• We support career progression – We believe in promoting from within and we have a structured mentoring program and program for recent graduates to provide the support employees need to move forward
• We value education and training – We provide tuition assistance, partner with universities and colleges to create programs in our field, and have a dedicated training department
• We value our people - We have never had a layoff in our three decade history and we guaranteed full pay for our employees during the COVID-19 shut-down regardless of the number of hours worked. We support a work-life balance and the importance of time with family by offering generous vacation time, a hybrid work from home schedule, and paid parental leave.
• Our culture is unparalleled – We've received multiple awards recognizing CTI as one of the best places to work in the greater Cincinnati area, as well as one of the top CROs in the industry
• We think globally and act locally – With employees across 60 countries, we have global reach but maintain culture and connections to the local communities in which we work. Our CTI Cares Committees are dedicated to ensuring the CTI culture and values translate around the world.
• We are looking toward the future – We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average annual retention rate of 95%, which is much higher than many other CROs
• Our work makes a difference – We focus our work on treatments for chronically and critically-ill patients, who are depending on us to bring these life-changing therapies to market

Are you interested? Then we look forward to your electronic application, with a tabular CV in English.

CTI Clinical Trial and Consulting Services

Filipa Magalhães

JOB PURPOSE / SUMMARY

Responsible for project activities associated with monitoring functions of phase I through phase IV clinical research studies and Real World Evidence (RWE) studies, while developing an understanding of drug development process, International Council for Harmonisation (ICH) / Good Clinical Practice (GCP) and relevant regulations. Performs management of study site activities in adherence to all applicable regulatory guidelines and Standard Operating Procedures (SOPs).

ESSENTIAL FUNCTIONS

• Serve as main CTI contact for assigned study sites

• Conduct site visits (pre-study (PSV), site initiation (SIV), interim monitoring (IMV), and close-out (COV)) and complete site visit deliverables with quality and within given timelines in Monitoring Plan while adhering to all applicable regulatory requirements, SOPs and ICH GCP

• Assist with study start-up activities, including feasibility, pre-study activities and site selection

• Collect, review and track essential/regulatory documents
• Participate in and complete all general and study specific training as required
• Participate in investigator, client and project team meetings
• Assist in developing patient enrollment strategies with Project Team and study sites
• Ensure proper storage, dispensation and accountability of all Investigational Product (IP) and trial-related materials
• Perform site management activities and provide ongoing updates of site status to Clinical Project Manager
• Conduct remote monitoring and complete all the related activities in accordance with study specific Monitoring Plan
• Utilize systems and reports to track subject status, subject case report form (CRF) retrieval / source document review (SDV), regulatory documents, and IP
• Assist with project-specific activities as member of Project Team
• May support in development of CRFs and other study related documents (subject worksheets, Monitoring Plan, etc.
• May support in the translation, customization, and review of Patient Information sheet and Informed Consent, protocol synopsis and other study applicable documents as per required procedures
• Where applicable, provide support to Regulatory Affairs Study Start-up Team in the preparation or revision of documentation for submission to Ethics Committee(s), Institutions Ethics Committees, Regulatory Authorities, Competent Authorities or Institutions Administration Boards, and follow-up the evaluation process until approval is available.
• Provide regular updates to Sponsor/ Client
• Where applicable, support in contract negotiation with study sites, Investigator payments and tracking of site payments
• Manage ISF and TMF for all assigned study sites in accordance with SOPs or study-specific Monitoring Plans
• Identify site issues and implement corrective actions or escalate as appropriate
• Liaise with Clinical Data Management for data cleaning activities

What You'll Bring:

• At least 2 years of clinical nursing experience, or at least 1 year of experience in related health care or clinical research work experience (ONCOLOGY) (ie, Study Coordinator), or at least 1 year experience performing relevant project support in-house functions

• Bachelor's Degree or higher in allied health field such as nursing, pharmacy, or health / natural science, or RN with Associate's Degree, or 3-year Nursing Diploma with at least 2 years clinical nursing experience, or equivalent experience as determined by CTI Management and Human Resources

About CTI

CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit

Why CTI?

At CTI, we recognize that our people are what make our company successful. Our work moves medicine forward.

• Advance Your Career - We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through a dedicated training department.
• Join an Award-Winning and Valued Team - We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering hybrid work from home opportunities. We also encourage care for the world around us through our unique CTI Cares program.
• Make a Lasting Impact - We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.

Important Note

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from  email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website
)
or from our verified LinkedIn page.

Please Note

• • We will never communicate with you via Microsoft Teams or text message
• We will never ask for your bank account information at any point during the recruitment process

Serve as main CTI contact for assigned study sites

• Conduct site visits (pre-study (PSV), site initiation (SIV), interim monitoring (IMV), and close-out (COV)) and complete site visit deliverables with quality and within given timelines in Monitoring Plan while adhering to all applicable regulatory requirements, SOPs and ICH GCP

• Assist with study start-up activities, including feasibility, pre-study activities and site selection

• Collect, review and track essential/regulatory documents
• Participate in and complete all general and study specific training as required
• Participate in investigator, client and project team meetings
• Assist in developing patient enrollment strategies with Project Team and study sites
• Ensure proper storage, dispensation and accountability of all Investigational Product (IP) and trial-related materials
• Perform site management activities and provide ongoing updates of site status to Clinical Project Manager
• Conduct remote monitoring and complete all the related activities in accordance with study specific Monitoring Plan
• Utilize systems and reports to track subject status, subject case report form (CRF) retrieval / source document review (SDV), regulatory documents, and IP
• Assist with project-specific activities as member of Project Team
• May support in development of CRFs and other study related documents (subject worksheets, Monitoring Plan, etc.
• May support in the translation, customization, and review of Patient Information sheet and Informed Consent, protocol synopsis and other study applicable documents as per required procedures
• Where applicable, provide support to Regulatory Affairs Study Start-up Team in the preparation or revision of documentation for submission to Ethics Committee(s), Institutions Ethics Committees, Regulatory Authorities, Competent Authorities or Institutions Administration Boards, and follow-up the evaluation process until approval is available.
• Provide regular updates to Sponsor/ Client
• Where applicable, support in contract negotiation with study sites, Investigator payments and tracking of site payments
• Manage ISF and TMF for all assigned study sites in accordance with SOPs or study-specific Monitoring Plans
• Identify site issues and implement corrective actions or escalate as appropriate
• Liaise with Clinical Data Management for data cleaning activities

• At least 2 years of clinical nursing experience, or at least 1 year of experience in related health care or clinical research work experience (ONCOLOGY) (ie, Study Coordinator), or at least 1 year experience performing relevant project support in-house functions

• Bachelor's Degree or higher in allied health field such as nursing, pharmacy, or health / natural science, or RN with Associate's Degree, or 3-year Nursing Diploma with at least 2 years clinical nursing experience, or equivalent experience as determined by CTI Management and Human Resources

Job Title: Senior Clinical Research Associate (CRA)

Location: Riyadh, KSA

Job Type: Full-time

Job Description

We are seeking a highly motivated Senior CRA to join our team on behalf of a leading multinational organization. The selected candidate will be responsible for overseeing and managing clinical trials from initiation to close-out, ensuring compliance with protocols, regulatory requirements, and SOPs.

Key Responsibilities:

• Oversee and coordinate clinical trial activities including investigator selection, patient recruitment analysis, and preparation of study-related documentation (protocols, CRFs, IBs, informed consents, agreements).
• Prepare and manage regulatory submissions and follow-up to ensure timely approvals.
• Organize and conduct investigator start-up meetings and site initiation visits.
• Ensure proper drug accountability at assigned clinical sites.
• Verify CRF data entries against source documentation.
• Ensure timely reporting and follow-up of all adverse events in accordance with protocol and applicable guidelines.
• Monitor trial activities in line with the protocol, monitoring plan, and SOPs.
• Plan, order, and manage clinical trial materials (CTMs) from sponsors.
• Maintain accurate and up-to-date Trial Master Files (TMFs) in compliance with local, legal, and ethical standards.
• Track completed CRFs and ensure timely transfer to data management.
• Maintain essential project files including EC approvals, CVs, IBs, protocols, consent forms, lab ranges, and correspondence.
• Deliver study-specific training to site staff and ensure effective ongoing communication.
• Escalate quality concerns to the Clinical Operations Manager (COM) and ensure corrective measures are implemented.
• Document site management activities, monitoring visit findings, and follow-up actions through detailed reports.
• Support patient recruitment strategies via investigator engagement, newsletters, and awareness initiatives.
• Collaborate closely with the COM and assume delegated responsibilities when required.
• Supervise and mentor CRAs and clinical trial assistants, providing guidance and training as needed.
• Report any instances of GCP non-compliance, misconduct, or fraud appropriately.
• Actively participate in departmental planning and contribute to continuous process improvement.

Qualifications:

• Education: Degree in Pharmacy or Medicine.
• Experience: Minimum of 2 years in clinical research.
• Residency: Based in Riyadh, KSA.

Job Type: Full-time