14 Clinic Managers jobs in Saudi Arabia

Overview

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Senior Manager to lead and deliver strategic healthcare consulting engagements in Saudi Arabia. You will work with government ministries, healthcare providers, and private sector players to drive transformation aligned with Vision 2030 and National Health Strategy objectives. The ideal candidate brings deep experience from a Big 4 firm, a proven track record in healthcare delivery and reform, and strong stakeholder management skills.

• Lead and manage large-scale healthcare consulting projects, including health system transformation, strategy development, digital health, operational improvement, and regulatory alignment
• Advise clients on key healthcare challenges including clinical governance, health financing, service delivery models, and value-based care
• Support government health entities (Ministry of Health MOH, Vision Realization Offices, Hold Co., etc.) and private healthcare providers in developing and executing national transformation programs
• Manage multidisciplinary teams and ensure timely, high-quality deliverables
• Build trusted client relationships and identify new business opportunities
• Contribute to thought leadership and develop healthcare-focused market offerings
• Mentor junior consultants and help build internal healthcare capability

• 7–10 years of relevant experience at a Big 4 consulting firm with a focus on healthcare
• Strong background in strategy consulting, health policy, public health, or healthcare operations
• Demonstrated experience in Saudi Arabia or the GCC healthcare landscape is highly preferred
• Master’s degree in Healthcare Administration, Public Health, Business, or related field
• Exceptional analytical, communication, and leadership skills
• Proven ability to manage senior stakeholders and deliver impact under complex regulatory and cultural environments
• Extensive experience with strategy development, performance improvement, business modelling, change management, etc.

Deep understanding of Vision 2030, National Transformation Program, and Health Sector Transformation Strategy. Knowledge of healthcare financing, reimbursement models, and PPP frameworks. Experience in digital health, HIS implementation, or hospital commissioning is a strong asset. Bilingual (English and Arabic) is highly desirable.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

Join to apply for the Senior Manager – Healthcare Management Consultant role at Medtronic

Join to apply for the Senior Manager – Healthcare Management Consultant role at Medtronic

Get AI-powered advice on this job and more exclusive features.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Do you consider you have the right experience for Health Solutions Consultant? If yes, then send us your resume and enter the recruitment process right away! Join Medtronic where we appreciate your talent, experience, and passion for your work. You can count on professional and personal development, exciting challenges, and a dynamic environment.

We are seeking a seasoned Senior Manager to lead and deliver strategic healthcare consulting engagements in Saudi Arabia. You will work with government ministries, healthcare providers, and private sector players to drive transformation aligned with Vision 2030 and National Health Strategy objectives. The ideal candidate brings deep experience from a Big 4 firm, a proven track record in healthcare delivery and reform, and strong stakeholder management skills.

Responsibilities may include the following and other duties may be assigned:

• Lead and manage large-scale healthcare consulting projects, including health system transformation, strategy development, digital health, operational improvement, and regulatory alignment
• Advise clients on key healthcare challenges including clinical governance, health financing, service delivery models, and value-based care
• Support government health entities ((Ministry of Health ) MOH , Vision Realization Offices, Hold Co., etc.) and private healthcare providers in developing and executing national transformation programs
• Manage multidisciplinary teams and ensure timely, high-quality deliverables
• Build trusted client relationships and identify new business opportunities
• Contribute to thought leadership and develop healthcare-focused market offerings
• Mentor junior consultants and help build internal healthcare capability
  
  
  

• 7–10 years of relevant experience at a Big 4 consulting firm . with a focus on healthcare
• Strong background in strategy consulting, health policy, public health, or healthcare operations
• Demonstrated experience in Saudi Arabia or the GCC healthcare landscape is highly preferred
• Master’s degree in Healthcare Administration, Public Health, Business, or related field
• Exceptional analytical, communication, and leadership skills
• Proven ability to manage senior stakeholders and deliver impact under complex regulatory and cultural environments
• Extensive experience with Strategy development, performance improvement, business modelling, change management etc.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Health Care Provider
• Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Medtronic by 2x

Get notified about new Healthcare Manager jobs in Riyadh, Riyadh, Saudi Arabia .

Riyadh, Riyadh, Saudi Arabia 19 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Senior Manager - Healthcare Management Consultant role at Medtronic

Join to apply for the Senior Manager - Healthcare Management Consultant role at Medtronic

Get AI-powered advice on this job and more exclusive features.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Do you consider you have the right experience for Health Solutions Consultant? If yes, then send us your resume and enter the recruitment process right away! Join Medtronic where we appreciate your talent, experience, and passion for your work. You can count on professional and personal development, exciting challenges, and a dynamic environment.

We are seeking a seasoned Senior Manager to lead and deliver strategic healthcare consulting engagements in Saudi Arabia. You will work with government ministries, healthcare providers, and private sector players to drive transformation aligned with Vision 2030 and National Health Strategy objectives. The ideal candidate brings deep experience from a Big 4 firm, a proven track record in healthcare delivery and reform, and strong stakeholder management skills.

Responsibilities may include the following and other duties may be assigned:

• Lead and manage large-scale healthcare consulting projects, including health system transformation, strategy development, digital health, operational improvement, and regulatory alignment
• Advise clients on key healthcare challenges including clinical governance, health financing, service delivery models, and value-based care
• Support government health entities Ministry of Health ) MOH , Vision Realization Offices, Hold Co., etc.) and private healthcare providers in developing and executing national transformation programs
• Manage multidisciplinary teams and ensure timely, high-quality deliverables
• Build trusted client relationships and identify new business opportunities
• Contribute to thought leadership and develop healthcare-focused market offerings
• Mentor junior consultants and help build internal healthcare capability
  
  

• 7-10 years of relevant experience at a Big 4 consulting firm . with a focus on healthcare
• Strong background in strategy consulting, health policy, public health, or healthcare operations
• Demonstrated experience in Saudi Arabia or the GCC healthcare landscape is highly preferred
• Master's degree in Healthcare Administration, Public Health, Business, or related field
• Exceptional analytical, communication, and leadership skills
• Proven ability to manage senior stakeholders and deliver impact under complex regulatory and cultural environments
• Extensive experience with Strategy development, performance improvement, business modelling, change management etc.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Health Care Provider
• Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Medtronic by 2x

Get notified about new Healthcare Manager jobs in Riyadh, Riyadh, Saudi Arabia .

Riyadh, Riyadh, Saudi Arabia 19 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Senior Manager to lead and deliver strategic healthcare consulting engagements in Saudi Arabia. You will work with government ministries, healthcare providers, and private sector players to drive transformation aligned with Vision 2030 and National Health Strategy objectives. The ideal candidate brings deep experience from a Big 4 firm, a proven track record in healthcare delivery and reform, and strong stakeholder management skills.

• Lead and manage large-scale healthcare consulting projects, including health system transformation, strategy development, digital health, operational improvement, and regulatory alignment
• Advise clients on key healthcare challenges including clinical governance, health financing, service delivery models, and value-based care
• Support government health entities (Ministry of Health MOH, Vision Realization Offices, Hold Co., etc.) and private healthcare providers in developing and executing national transformation programs
• Manage multidisciplinary teams and ensure timely, high-quality deliverables
• Build trusted client relationships and identify new business opportunities
• Contribute to thought leadership and develop healthcare-focused market offerings
• Mentor junior consultants and help build internal healthcare capability

• 7-10 years of relevant experience at a Big 4 consulting firm with a focus on healthcare
• Strong background in strategy consulting, health policy, public health, or healthcare operations
• Demonstrated experience in Saudi Arabia or the GCC healthcare landscape is highly preferred
• Master's degree in Healthcare Administration, Public Health, Business, or related field
• Exceptional analytical, communication, and leadership skills
• Proven ability to manage senior stakeholders and deliver impact under complex regulatory and cultural environments
• Extensive experience with strategy development, performance improvement, business modelling, change management, etc.

Deep understanding of Vision 2030, National Transformation Program, and Health Sector Transformation Strategy. Knowledge of healthcare financing, reimbursement models, and PPP frameworks. Experience in digital health, HIS implementation, or hospital commissioning is a strong asset. Bilingual (English and Arabic) is highly desirable.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

Location:
Riyadh, Saudi Arabia

Company:
Star Health Medical Center

About Us:

Star Health Medical Center is a newly starting multi-specialty outpatient clinic located in Riyadh, committed to delivering premium, patient-centered healthcare services. As we prepare to expand our operation team, we are looking for a dynamic and experienced Clinic Manager
to lead our daily functions and ensure smooth, efficient, and compliant healthcare delivery.

Key Responsibilities:

· General supervision of workflow in all medical and administrative departments to ensure efficient and high-quality operations.

· Monitoring and coordinating daily activities within medical facilities to ensure the continuous and effective delivery of healthcare services.

· Leading the marketing team to develop and implement marketing strategies aimed at increasing awareness of the provided medical services.

· Enhancing relationships with clients and the local community, and increasing the group's market share through innovative marketing campaigns.

· Monitoring marketing campaign results and analyzing market data to guide future marketing decisions.

· Overseeing the process of submitting claims to medical insurance companies and ensuring the timely collection of dues.

· Improving procedures related to claims and settlements with insurance companies to ensure smooth financial operations.

· Coordinating with medical and administrative teams to resolve any issues related to claims or collections.

· Supervising the recruitment of medical staff, including identifying job needs and selecting qualified personnel.

· Developing plans for periodic medical performance evaluations and identifying training and development opportunities to enhance the medical team's efficiency.

· Supporting initiatives aimed at improving the efficiency of the medical team through training workshops and continuous guidance.

· Developing strategies to increase revenue by improving the delivery of medical services and expanding service offerings.

· Collaborating with the finance department to set monthly and annual revenue targets and ensuring their achievement.

· Enhancing customer service to improve patient experiences by listening to feedback and implementing suitable solutions.

· Supervising the call center team and improving the quality of responses to patient inquiries while providing prompt and effective support.

· Monitoring budgets and daily expenditures across all medical facilities, ensuring departmental compliance with approved budgets.

· Ensuring the collection of due revenues and coordinating financial operations with accounting teams and financial managers for organized and accurate processes.

· Preparing periodic financial reports for senior management, detailing financial performance and analyzing financial deviations.

· Ensuring the application of human resources policies, including incentives, annual evaluations, and resolving employee-related issues.

· Ensuring the provision of a motivating work environment and implementing training programs to improve employee skills and performance levels.

· Ensuring that daily operations in all departments comply with local and regulations in the medical field.

· Preparing comprehensive periodic reports on the operational performance of all departments and continuously analyzing performance results to identify improvement opportunities.

· Monitoring key performance indicators (KPIs) to ensure the achievement of operational and financial objectives.

Requirements:

• Master's degree in Healthcare Administration, Business Management, or related field
• 10+ years of proven experience in healthcare operations management
• Strong understanding of CBAHI standards, insurance-driven workflows, and EMR platforms
• Demonstrated experience in budget control, cost efficiency, and supporting revenue targets
• Excellent leadership, problem-solving, and interpersonal skills
• Bilingual (Arabic/English) mandate

Why Join Us?

At Star Health, you'll play a key role in shaping a healthcare brand that prioritizes quality, compassion, and community trust

Overview

Job Code

Basic Function
Provides clinical direction and leadership for the assigned Nursing and Clinical Services Division/Department. Coordinates and manages activities of assigned division/department and assumes overall 24- hour responsibility. Develops department goals and objectives, evidenced based patient care practice, policies, and procedures in a cost effective environment. Provides overall organization guidance and direction in collaboration with the managers, prepares and monitors budgeting and quality management.

Scope
Incumbent has responsibility and authority for all activities within assigned division/department; including forecasting nursing & clinical services patient care needs and evaluation of patient care systems/programs. Accountable and responsible for administrative and fiscal management of the division/department and in meeting the Key Performance Indicators (KPIs), patient satisfaction & staff engagement. Interprets and implements Johns Hopkins Aramco Healthcare, Nursing and Clinical Services policies. Plans and oversees the provision for staffing within the division/department, and ongoing education, training and development for staff. Systematically evaluates the quality and effectiveness of nursing & clinical services practice within assigned division/department.

Principal Contacts
INTERNAL: Daily contact with JHAH, Human Resources (HR), Nursing & Clinical Services Managers and other Johns Hopkins Aramco Healthcare (JHAH) health care personnel involved in care of the patient.
EXTERNAL: Frequent contact with departments responsible for concerns relating to employees, patients and families (i.e., JHAH HR and JHAH Government Affairs).

Principal Duties
Performs all duties of Project Coordinator plus the following:

• Leadership and people management:
• Performs all managerial functions common to the division/department level as established by JHAH. Manages and provides leadership that incorporates the JHAH mission and vision, Key Performance Indicators (KPIs) and standards of the organization.
• Manages direct reports effectively, delegating appropriately and holding them accountable for the delivery of specific objectives and targets, maximizing their performance through regular performance coaching and review, and reflective practice, ensuring they meet required standards in their current job whilst developing their skills and knowledge. Provides leadership, supervision, functional guidance, and developmental activities for the nursing & clinical services managers.
• Ensure that where performance issues have been identified, personnel policies are adhered to and specialist advice sought where required.
• Provide guidance and support to all team members as well as to managers in dealing with Human resource issues and disciplinary matters. Promotes a positive work environment conducive to productive, collegial relations among all members of the health care team.
• With the Chief Nursing Officer and managers builds a pool of talent that will sustain the performance of nursing & clinical services in the future by identifying manpower requirements and partaking in the recruitment and selection process.
• Works closely with members of the senior management team to deliver the successful implementation of key initiatives as appropriate by managing the impact of change within the team.
• Promotes the involvement of Nursing & Clinical Services in Community Health Awareness Programs.
• Take responsibility alongside the managers for the clinical education and professional development of the division/department.
• Conducts meetings with managers to communicate information, address quality issues, and problem solve. Contribute as one of the senior management team.
• Supports and monitors the KPIs, Quality Improvement / Risk Management interventions in the division/department
• Remains current regarding nursing & clinical practice developments and trends.
• Develop and implement effective educational programs designed to assist the staff in the progression from novice to expert in the care of the patient and family.
• Assures staff involvement in decision-making process and creates a positive work environment that enhances individual's abilities to grow professionally.
• Performs annual appraisals on managers/assigned staff and reviews the appraisals of all staff.
• Educates and mentors staff on principles of leadership and creates an environment that is conducive to learning.
• Functions as a staff advocate.
• Participates in multidisciplinary committees, as well as leading Nursing & Clinical Services Division/Department committees.

Principal Duties (cont'd)

• Functions as a member of the Nursing & Clinical Services Executive Committee and supports and communicates the decisions made by the committee.
• Recognize the diverse skill levels of individual staff members and the unique needs of the patient population when developing staffing plans; ensures level of staffing for the level of acuity is appropriate 24hours/day. Maintains 24-hour accountability for problem solving.
• Monitor and evaluate appropriate utilization of staff in collaboration with hospital wide stakeholders. Works collaboratively to assure consistency in planning of patient care to achieve expected outcomes interdepartmentally and intra departmentally.
• Responsible for manpower budget and financial planning for area.
• Develops measures and monitors division/department operational performance metrics inclusive of LOS, overtime costs, vacancy and turnover rates.
• Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care which includes, Central Board for Accreditation of Health Care Institutions (CBAHI), Joint Commission International (JCI), Institute Health for Health Care Improvement, (IHI) etc.
• Corrective action plans to ensure that quality of care is embedded into clinical practice on an ongoing basis promoting and the Quality improvement (QI) program within the Department.
• Performs other miscellaneous related duties as requested by the Chief of Nursing Officer.
• Is able to identify, at least one potential successor to the Division/Director role.
• Assesses and forecasts department resource needs and allocates resources/budgets to ensure objectives are met
• Understands the needs, drivers and constraints of various stakeholder groups and applies this understanding in communications and decisions across division/department
• Makes significant expenditures within established parameters
• Directs and implements revenue - enhancing and/or cost-reduction measure
• Manages subordinate managers, and/or professional/technical employees
• Achieves work objectives primarily through impact/influence on others

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Provides clinical direction and leadership for the assigned Nursing and Clinical Services Division/Department. Coordinates and manages activities of assigned division/department and assumes overall 24- hour responsibility. Develops department goals and objectives, evidenced based patient care practice, policies, and procedures in a cost effective environment. Provides overall organization guidance and direction in collaboration with the managers, prepares and monitors budgeting and quality management.

Incumbent has responsibility and authority for all activities within assigned division/department; including forecasting nursing & clinical services patient care needs and evaluation of patient care systems/programs. Accountable and responsible for administrative and fiscal management of the division/department and in meeting the Key Performance Indicators (KPIs), patient satisfaction & staff engagement. Interprets and implements Johns Hopkins Aramco Healthcare, Nursing and Clinical Services policies. Plans and oversees the provision for staffing within the division/department, and ongoing education, training and development for staff. Systematically evaluates the quality and effectiveness of nursing & clinical services practice within assigned division/department.

INTERNAL: Daily contact with JHAH, Human Resources (HR), Nursing & Clinical Services Managers and other Johns Hopkins Aramco Healthcare (JHAH) health care personnel involved in care of the patient.

EXTERNAL: Frequent contact with departments responsible for concerns relating to employees, patients and families (i.e., JHAH HR and JHAH Government Affairs).

Performs all duties of Project Coordinator plus the following:

• Leadership and people management:
• Performs all managerial functions common to the division/department level as established by JHAH. Manages and provides leadership that incorporates the JHAH mission and vision, Key Performance Indicators (KPIs) and standards of the organization.
• Manages direct reports effectively, delegating appropriately and holding them accountable for the delivery of specific objectives and targets, maximizing their performance through regular performance coaching and review, and reflective practice, ensuring they meet required standards in their current job whilst developing their skills and knowledge. Provides leadership, supervision, functional guidance, and developmental activities for the nursing & clinical services managers.
• Ensure that where performance issues have been identified, personnel policies are adhered to and specialist advice sought where required.
• Provide guidance and support to all team members as well as to managers in dealing with Human resource issues and disciplinary matters. Promotes a positive work environment conducive to productive, collegial relations among all members of the health care team.
• With the Chief Nursing Officer and managers builds a pool of talent that will sustain the performance of nursing & clinical services in the future by identifying manpower requirements and partaking in the recruitment and selection process.
• Works closely with members of the senior management team to deliver the successful implementation of key initiatives as appropriate by managing the impact of change within the team.
• Promotes the involvement of Nursing & Clinical Services in Community Health Awareness Programs.
• Take responsibility alongside the managers for the clinical education and professional development of the division/department.
• Conducts meetings with managers to communicate information, address quality issues, and problem solve. Contribute as one of the senior management team.
• Supports and monitors the KPIs, Quality Improvement / Risk Management interventions in the division/department
• Remains current regarding nursing & clinical practice developments and trends.
• Develop and implement effective educational programs designed to assist the staff in the progression from novice to expert in the care of the patient and family.
• Assures staff involvement in decision-making process and creates a positive work environment that enhances individual's abilities to grow professionally.
• Performs annual appraisals on managers/assigned staff and reviews the appraisals of all staff.
• Educates and mentors staff on principles of leadership and creates an environment that is conducive to learning.
• Functions as a staff advocate.
• Participates in multidisciplinary committees, as well as leading Nursing & Clinical Services Division/Department committees.
• Functions as a member of the Nursing & Clinical Services Executive Committee and supports and communicates the decisions made by the committee.
• Recognize the diverse skill levels of individual staff members and the unique needs of the patient population when developing staffing plans; ensures level of staffing for the level of acuity is appropriate 24hours/day. Maintains 24-hour accountability for problem solving.
• Monitor and evaluate appropriate utilization of staff in collaboration with hospital wide stakeholders. Works collaboratively to assure consistency in planning of patient care to achieve expected outcomes interdepartmentally and intra departmentally.
• Responsible for manpower budget and financial planning for area.
• Develops measures and monitors division/department operational performance metrics inclusive of LOS, overtime costs, vacancy and turnover rates.

Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care which includes, Central Board for Accreditation of Health Care Institutions (CBAHI), Joint Commission International (JCI), Institute Health for Health Care Improvement, (IHI) etc.

• Corrective action plans to ensure that quality of care is embedded into clinical practice on an ongoing basis promoting and the Quality improvement (QI) program within the Department.
• Performs other miscellaneous related duties as requested by the Chief of Nursing Officer.
• Is able to identify, at least one potential successor to the Division/Director role.
• Assesses and forecasts department resource needs and allocates resources/budgets to ensure objectives are met
• Understands the needs, drivers and constraints of various stakeholder groups and applies this understanding in communications and decisions across division/department
• Makes significant expenditures within established parameters
• Directs and implements revenue – enhancing and/or cost-reduction measure
• Manages subordinate managers, and/or professional/technical employees
• Achieves work objectives primarily through impact/influence on others

• Master's degree is required.
• Bachelor's Degree in Nursing/Specialty

• 9 years clinical nursing experience post-registration with three years of management experience in clinical specialty.
• Expert in clinical knowledge of assigned specialty is required.

• Advanced training /certification in specialty.
• Current licensure as a professional registered nurse.
• Fluent spoken and written English. Spoken Arabic is desirable.
• Professional experience with demonstrated competency in clinical management and leadership skills.
• The ability to establish positive working relationships with all health care members in a multinational setting.

Provides clinical direction and leadership for the assigned Nursing and Clinical Services Division/Department. Coordinates and manages activities of assigned division/department and assumes overall 24- hour responsibility. Develops department goals and objectives, evidenced based patient care practice, policies, and procedures in a cost effective environment. Provides overall organization guidance and direction in collaboration with the managers, prepares and monitors budgeting and quality management.

Develops department goals and objectives, evidenced based patient care practice, policies, and procedures in a cost effective environment.

Incumbent has responsibility and authority for all activities within assigned division/department; including forecasting nursing & clinical services patient care needs and evaluation of patient care systems/programs. Accountable and responsible for administrative and fiscal management of the division/department and in meeting the Key Performance Indicators (KPIs), patient satisfaction & staff engagement.

• Leadership and people management:
• Performs all managerial functions common to the division/department level as established by JHAH. Manages and provides leadership that incorporates the JHAH mission and vision, Key Performance Indicators (KPIs) and standards of the organization.
• Manages direct reports effectively, delegating appropriately and holding them accountable for the delivery of specific objectives and targets, maximizing their performance through regular performance coaching and review, and reflective practice, ensuring they meet required standards in their current job whilst developing their skills and knowledge.
• Provide guidance and support to all team members as well as to managers in dealing with Human resource issues and disciplinary matters. Promotes a positive work environment conducive to productive, collegial relations among all members of the health care team.
• With the Chief Nursing Officer and managers builds a pool of talent that will sustain the performance of nursing & clinical services in the future by identifying manpower requirements and partaking in the recruitment and selection process.
• Works closely with members of the senior management team to deliver the successful implementation of key initiatives as appropriate by managing the impact of change within the team.
• Promotes the involvement of Nursing & Clinical Services in Community Health Awareness Programs.
• Take responsibility alongside the managers for the clinical education and professional development of the division/department.
• Conducts meetings with managers to communicate information, address quality issues, and problem solve. Contribute as one of the senior management team.
• Supports and monitors the KPIs, Quality Improvement / Risk Management interventions in the division/department
• Remains current regarding nursing & clinical practice developments and trends.
• Develop and implement effective educational programs designed to assist the staff in the progression from novice to expert in the care of the patient and family.
• Assures staff involvement in decision-making process and creates a positive work environment that enhances individual's abilities to grow professionally.
• Performs annual appraisals on managers/assigned staff and reviews the appraisals of all staff.
• Educates and mentors staff on principles of leadership and creates an environment that is conducive to learning.
• Functions as a staff advocate.
• Participates in multidisciplinary committees, as well as leading Nursing & Clinical Services Division/Department committees.
• Functions as a member of the Nursing & Clinical Services Executive Committee and supports and communicates the decisions made by the committee.
• Recognize the diverse skill levels of individual staff members and the unique needs of the patient population when developing staffing plans; ensures level of staffing for the level of acuity is appropriate 24hours/day. Maintains 24-hour accountability for problem solving.
• Monitor and evaluate appropriate utilization of staff in collaboration with hospital wide stakeholders. Works collaboratively to assure consistency in planning of patient care to achieve expected outcomes interdepartmentally and intra departmentally.
• Responsible for manpower budget and financial planning for area.
• Develops measures and monitors division/department operational performance metrics inclusive of LOS, overtime costs, vacancy and turnover rates.

• Master's degree is required.
• Bachelor's Degree in Nursing/Specialty

• 9 years clinical nursing experience post-registration with three years of management experience in clinical specialty.
• Expert in clinical knowledge of assigned specialty is required.

• Advanced training /certification in specialty.
• Current licensure as a professional registered nurse.
• Fluent spoken and written English. Spoken Arabic is desirable.
• Professional experience with demonstrated competency in clinical management and leadership skills.
• The ability to establish positive working relationships with all health care members in a multinational setting.