107 Client Services jobs in Saudi Arabia
Client Services Manager
Posted today
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Job Description
**The Role**:Client Services Manager
**The Location**: Riyadh/Dammam, Saudi Arabia
S&P Global is a place to learn and grow, surrounded by the best and brightest. A place to challenge yourself and advance your career. If you're a pioneer or a thinker, there's a role for you to play in our
mission to help accelerate progress in the world. We provide the world's leading organizations with the right data, connected technologies, and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
**The Role**:
This position is responsible for both the remote and on-site support and training of Commodity Insights' products ensuring customers derive optimal value from the real-time services they subscribe to. Through enhancing the customer experience, this role plays a key part in retention and lead generation. This position is also responsible for serving as a knowledgeable resource.
**The Team** : The business has a collaborative, and performance-driven atmosphere with an entrepreneurial spirit. We value teamwork. You must be a team player to be successful within our organization.
You will be working as part of the S&P Commodity Insights Client Service Team in the EMEA region, focusing on providing Training and Support to corporate clients in Saudi Arabia and other countries in the Middle East.
**The Impact** : Commodity Insights a division of S&P Global, is a leading global provider of energy and metals information. With nearly a century of business experience, Commodity Insights serves customers across more than 150 countries. From offices worldwide, we serve the oil, natural gas, electricity, nuclear power, coal, petrochemical. Agriculture and metals markets. Commodity Insights' real time news, pricing, analytical services, and conferences help markets operate with transparency and efficiency. Traders, risk managers, analysts, and industry leaders depend upon Commodity Insights to help them make better trading and investment decisions.
This role will promote strong, long-lasting business relationships and raise S&P's credibility by providing support, training and product knowledge to our customers. The role will also support Commercial Managers and Client Development Mangers in the Country.
**What's in it for you? **The role offers the opportunity to be a part of a world-class global organization that can drive business growth across all commodity classes and distribution channels.
As part of building your personal brand you will be given the opportunity to:
- Partner with customers in developing their strategic direction.
- Meet customers face to face.
- Build and maintain both global and local relationships internally and with customers.
- Work in a highly collaborative and passionate team environment.
- Contribute to global and local initiatives.
- Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.
**Responsibilities**:
- Working within one of the world's foremost commodity data, news & analytics providers, you will act as a Client Services Manager for Commodity Insights customers in the Kingdom of Saudi Arabia and other countries in the Middle East.
- Ensure that Commodity Insights customers receive maximum value from their services, closely partnering with Commercial Managers and CDMs to provide the best possible customer experience to our client base
- Proactively / reactively provide Customer training via on-site or remotely (via Microsoft Teams) to incorporate Commodity Insights' services into their workflow and drive customer satisfaction and retention
- The CSM solicits Voice of the Customer feedback during client interactions and training sessions ensures that this feedback is shared with the appropriate teams and added into CRM (Salesforce).
- Discover up-sell/cross-sell opportunities for products and services during client calls/on-site visits and pass on these leads to respective sales colleagues.
- Where appropriate, the CSM collaborates with Channel Partners, ensuring unification of service delivery between Commodity Insights and third-party vendors.
- Track usage of all products across roles within the assigned customer portfolio and address underutilization through additional trainings and workshops
- Serve as a key communication channel between functions, the CSM ensures the two-way internal flow of market, product and client information.
- The Client Service team responds to product updates and is responsible for notifying users of product retirements.
**What We're Looking For**: We are looking for a high-performing Client Services Manager to help us p
Managing Consultant, Advisors Client Services
Posted today
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Job Description
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Managing Consultant, Advisors Client Services
Managing Consultant, Delivery, Data & Services
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as an Managing Consultant
As an Managing Consultant, you will have the opportunity to lead key client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics. Working with technology and data, you will generate key hypotheses and independently structure workstreams covering client problems. Overseeing the day-to-day work of the project Delivery team, you will identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines and slides. Responsibilities within project management will include building strong relationships with mid-level client management and independently assessing client agenda, internal culture and change readiness.
In leading the problem-solving process to drive high-value decisions, you will also have the opportunity to mentor junior teammates and contribute to the firm's intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future.
Bring your Passion and Expertise
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high value solutions in sales and delivery conversations.
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
- Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
Qualifications:
- Undergraduate or master’s degree and at least 3-5 years of work experience after completing your undergraduate degree
- Experience in a consulting organization as a consultant
- Experience directly managing multiple people across multiple workstreams
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and / or retail banking or merchants preferred
- Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s)
- Demonstrated ability to build trust-based relationships with both junior
- and senior-level client contacts
- Ability to multi-task in a fast-paced, deadline-driven environment
- Adv
Customer Support Lead
Posted today
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Job Description
Jeddah, Saudi Arabia | Posted on 07/10/2025
We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.
We challenge the status quo, innovate, and create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide leverages technology, creative thinking, and industry expertise to help our customers remain high performers. We handle all aspects from A to Z.
Our engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.
Job DescriptionWe build innovative solutions focusing on process automation, user experience, and data analytics. Our expertise helps achieve operational excellence, future-proof IT investments, and maintain a competitive edge in the finance industry.
We are seeking a highly motivated Customer Support Lead to oversee production support in a digital banking environment. The role involves coordinating support activities, resolving issues promptly, and being the main contact for stakeholders. The ideal candidate will have a strong IT support background, excellent communication skills, and a good understanding of banking infrastructure and customer service.
You will:
- Lead and manage L1 and L2 support teams, ensuring efficient incident handling, requests, and escalations.
- Serve as the primary contact for communication across business, technical, and vendor teams.
- Support operations, monitor KPIs, SLAs, and support metrics to ensure quality service. Coordinate with L3 support and engineering teams for seamless resolution and knowledge transfer.
- Develop and maintain support documentation, guides, and escalation procedures.
- Facilitate daily meetings, incident reviews, and post-mortem analyses.
- Oversee shift planning and on-call rotations to ensure 24/7 coverage.
- Promote a culture of continuous improvement, accountability, and customer focus.
- Collaborate with QA, DevOps, and development teams to enhance system reliability and user experience.
- Ensure compliance with banking regulations, security standards, and internal policies.
- Bachelor’s degree in Computer Science, IT, or related field.
- 6+ years in IT support or production operations, with at least 2 years in leadership.
- Experience in digital banking or financial services is highly preferred.
- Strong knowledge of ITIL, incident management, and service delivery frameworks.
- Excellent communication, leadership, and stakeholder management skills.
- Ability to work under pressure and manage multiple priorities.
- Proven experience with monitoring tools, ticketing systems, and reporting dashboards.
Customer Support Specialist
Posted today
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Job Description
About the role
The Customer Support Specialist provides technical and product-related assistance to SiFi's customers, resolving issues and ensuring they can effectively use the company's products and services.
This role requires strong technical aptitude, problem-solving skills, and excellent communication abilities.
Key Responsibilities
Respond to customer inquiries regarding technical issues and product functionality via
various channels (phone, email, chat).
Diagnose and resolve technical problems related to SiFi's platform and services.
Provide step-by-step guidance to customers on using product features and
troubleshooting common issues.
Document all customer interactions and technical solutions accurately in the support
knowledge base and CRM system.
Escalate complex technical issues to the engineering or product teams as needed.
Follow up with customers to ensure their technical issues have been resolved and they
are satisfied.
Contribute to the creation and maintenance of support documentation and knowledge
base articles.
Identify and report recurring technical issues and provide feedback to the product team.
Stay up-to-date with SiFi's product updates and technical specifications.
Provide excellent customer service and maintain a professional demeanor. Basic Qualifications
Bachelor's degree in a technical field (e.g., Computer Science, Information Technology)
or equivalent experience.
Proven experience (1+ year) in a technical support role, preferably in the software or
FinTech industry.
Strong technical aptitude and problem-solving skills.
Excellent verbal and written communication skills in English and Arabic (preferred).
Familiarity with troubleshooting software and web applications.
Good understanding of basic networking concepts.
Customer Support Lead
Posted today
Job Viewed
Job Description
Jeddah, Saudi Arabia | Posted on 07/10/2025
We are a multinational technology consulting firm. We help companies and corporations scale their operations, achieve technology innovation, elevate their brand, and transform their business models.
We challenge the status quo, innovate, and create customized end-to-end tech solutions, from software to hardware. Our team of over 500 engineers worldwide leverages technology, creative thinking, and industry expertise to help our customers remain high performers. We handle all aspects from A to Z.
Our engineers have contributed to 8 US patents, developed award-winning tech solutions, and served over 80 million users for more than 100 clients globally, including top US Fortune 500 companies.
Job DescriptionWe build innovative solutions focusing on process automation, user experience, and data analytics. Our expertise helps achieve operational excellence, future-proof IT investments, and maintain a competitive edge in the finance industry.
We are seeking a highly motivated Customer Support Lead to oversee production support in a digital banking environment. The role involves coordinating support activities, resolving issues promptly, and being the main contact for stakeholders. The ideal candidate will have a strong IT support background, excellent communication skills, and a good understanding of banking infrastructure and customer service.
You will:
- Lead and manage L1 and L2 support teams, ensuring efficient incident handling, requests, and escalations.
- Serve as the primary contact for communication across business, technical, and vendor teams.
- Support operations, monitor KPIs, SLAs, and support metrics to ensure quality service. Coordinate with L3 support and engineering teams for seamless resolution and knowledge transfer.
- Develop and maintain support documentation, guides, and escalation procedures.
- Facilitate daily meetings, incident reviews, and post-mortem analyses.
- Oversee shift planning and on-call rotations to ensure 24/7 coverage.
- Promote a culture of continuous improvement, accountability, and customer focus.
- Collaborate with QA, DevOps, and development teams to enhance system reliability and user experience.
- Ensure compliance with banking regulations, security standards, and internal policies.
- Bachelor’s degree in Computer Science, IT, or related field.
- 6+ years in IT support or production operations, with at least 2 years in leadership.
- Experience in digital banking or financial services is highly preferred.
- Strong knowledge of ITIL, incident management, and service delivery frameworks.
- Excellent communication, leadership, and stakeholder management skills.
- Ability to work under pressure and manage multiple priorities.
- Proven experience with monitoring tools, ticketing systems, and reporting dashboards.
Product Operations & Customer Support Specialist
Posted 13 days ago
Job Viewed
Job Description
The Company
TaskHuman is organizing the world's human expertise, making coaching in 1000+ skills instantly accessible to you in a multitude of forms. Whether you connect live with a specialist on a 1:1 video call, message directly in-app, join a group session, or learn via coach-generated content, our value of human connection is the foundation of every interaction at TaskHuman.
The Opportunity
We are hiring a Product Operations & Customer Support Specialist to support both the behind-the-scenes work that keeps our product and processes running, and the user-facing support that keeps our customers happy. This is a versatile role designed for someone who thrives on variety, has strong attention to detail, and is excited to work across teams.
You'll partner closely with our product, marketing, and customer success teams helping us stay organized, efficient, and responsive as we scale.
Responsibilities:
Client Launch & Cross-Functional Support
- Support client launches by ensuring program access, codes, and materials are ready to go
- Collaborate with CSMs to prep assets and respond to one-off needs
- Double-check the details so cross-functional teams are set up for a smooth and professional launch
Operations & Execution
- Help manage and organize cross-functional projects
- Support program and content uploads in platforms like Admin Tool and WordPress
- Jump in on tools like Iterable and HubSpot to assist with workflows and campaigns
- Assist with light creative support like iPhone mockups or updating client slides
Customer Support & Concierge
- Respond to users in a timely, friendly, and clear way using templates and context to personalize
- Troubleshoot or escalate issues with a calm, solution-oriented mindset
- Pull call/user data from our internal tools to assist with issue resolution
- Help track and surface customer trends and issues in Jira to inform product improvements
General Support
- Help us stay grounded: keep things organized, documented, and moving
- Collaborate with leads to keep our project list visible and up-to-date
- Assist with international rollouts by supporting translated content and region-specific needs
Requirements:
- Bilingual English and Arabic.
- Bachelors level/advanced degrees desirable
- Ability to work US hours schedule as needed
- The ability to work independently as well as in a virtual team environment
- 2+ years of administrative, client service or customer support experience
- Command of project management and CRM tools (ClickUp, Iterable and Hubspot experience desirable)
- Excellent organizational and project management skills
- Ability to problem solve and multi-task with numerous deadlines
- Excellent interpersonal, verbal and written communication skills
- Genuine interest in the mission of TaskHuman and in being a part of something bigger than any one person or business group
TaskHuman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Product Operations & Customer Support Specialist
Posted 20 days ago
Job Viewed
Job Description
The Company
TaskHuman is organizing the world's human expertise, making coaching in 1000+ skills instantly accessible to you in a multitude of forms. Whether you connect live with a specialist on a 1:1 video call, message directly in-app, join a group session, or learn via coach-generated content, our value of human connection is the foundation of every interaction at TaskHuman.
The Opportunity
We are hiring a Product Operations & Customer Support Specialist to support both the behind-the-scenes work that keeps our product and processes running, and the user-facing support that keeps our customers happy. This is a versatile role designed for someone who thrives on variety, has strong attention to detail, and is excited to work across teams.
You'll partner closely with our product, marketing, and customer success teams - helping us stay organized, efficient, and responsive as we scale.
Responsibilities:
Client Launch & Cross-Functional Support
- Support client launches by ensuring program access, codes, and materials are ready to go
- Collaborate with CSMs to prep assets and respond to one-off needs
- Double-check the details so cross-functional teams are set up for a smooth and professional launch
Operations & Execution
- Help manage and organize cross-functional projects
- Support program and content uploads in platforms like Admin Tool and WordPress
- Jump in on tools like Iterable and HubSpot to assist with workflows and campaigns
- Assist with light creative support like iPhone mockups or updating client slides
Customer Support & Concierge
- Respond to users in a timely, friendly, and clear way - using templates and context to personalize
- Troubleshoot or escalate issues with a calm, solution-oriented mindset
- Pull call/user data from our internal tools to assist with issue resolution
- Help track and surface customer trends and issues in Jira to inform product improvements
General Support
- Help us stay grounded: keep things organized, documented, and moving
- Collaborate with leads to keep our project list visible and up-to-date
- Assist with international rollouts by supporting translated content and region-specific needs
Requirements:
- Bilingual English and Arabic.
- Ability to work US hours schedule as needed
- The ability to work independently as well as in a virtual team environment
- 2+ years of administrative, client service or customer support experience
- Command of project management and CRM tools (ClickUp, Iterable and Hubspot experience desirable)
- Excellent organizational and project management skills
- Ability to problem solve and multi-task with numerous deadlines
- Excellent interpersonal, verbal and written communication skills
- Genuine interest in the mission of TaskHuman and in being a part of something bigger than any one person or business group
TaskHuman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Applicants can review our Privacy Policyhere . California applicants can review our Applicant Privacy Notice for California applicants here .
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Sr Manager, Customer Support and Training
Posted today
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The Role
Be part of an industry-leading team! Aspen Technology, Inc. is a global leader in Manufacturing & Supply Chain software. We constantly drive innovation in our products to remain the industry leading engineering technology company for the process industries.
The Senior Manager is a key leadership role; vital to ensuring customer success. The Senior Manager is responsible for leading and managing a team of Technical Consultants who are specialists in our advanced technology.
Your Impact
- Manage a team of technical experts who provide customer issue resolution, pre-sales presentations and customer training - this includes recruitment, performance management, and career development
- Act as a coach and mentor to new hires. Help employees in all stages of their careers achieve their career goals.
- Be a positive role model for AspenTech’s core values and leadership principles
- Make quick and sound decisions about how to handle critical problems that impact customer’s operating plants that are not solvable by normal support practices
- Drive escalation and resolution of high impact customer issues through AspenTech’s defined processes
- Supervise day-to-day operations, including interfacing directly with customers as needed, and training new employees
- Ensure delivery excellence of public and on-site customer training
- Proactively promote AspenTech’s training services
- Work as a member of the CS&T global management team to ensure departmental metrics are achieved
- Provide feedback and recommendations for how to create a great employee experience and work environment
- Strong ability to market successes throughout the organization and through the customer base
What You'll Need
- Bachelor’s Degree or equivalent technical degree is preferred, e.g. Engineering or Computer Science related but other degrees will be considered with experience
- Minimum of five years relevant work experience in a technical field, preferably software support for the petroleum, petrochemical, or chemical industries
- Proven experience as an effective people manager
- Excellent communication, coaching and leadership skills
- Strong customer service skills
- Ability to influence and persuade stakeholders
- Create and deliver presentations to customers and the Sr Management team
- Clear and concise written and verbal communications
- Proactively seek ways so team can contribute to AspenTech’s growth
- Performance management of staff. Strong hiring, retention, coaching and career development skills
- Be able to demonstrate critical thinking with strong analytic and problem-solving skills
- Additional consideration for experience any of Aspen’s proprietary software, especially AspenTech’s DataWorks software suite.
- Occasional domestic and international travel may be required (5-10%)
Enterprise Support Operations Lead, Kuiper Enterprise Customer Support
Posted today
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Job Description
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Key job responsibilities
The Business Customer Experience team seeks an experienced Tier 2 leader to establish and drive our advanced support operations. This is a new role and in this role, selected candidate will develop comprehensive troubleshooting run books and establish technical metrics focusing on critical network performance indicators including latency thresholds, packet loss rates, jitter tolerance, and overall network availability. The ideal candidate will implement KPIs tracking mean-time-to-restore (MTTR), first-contact resolution rates, service degradation patterns, and network performance trends across our global infrastructure. You'll be responsible for monitoring service health through key network metrics, managing technical escalation workflows, and ensuring consistent incident resolution while maintaining optimal end-to-end network performance. Experience with satellite network operations and support systems is essential, as you'll collaborate with engineering teams to resolve complex technical issues involving network stability, throughput optimization, and service quality improvements. The role requires expertise in driving operational excellence through quantifiable technical metrics, optimizing team performance, and maintaining high customer satisfaction in a 24x7 technical support environment.
Bachelor's degree in Business, Operations Management, or related field
7+ year's of experience in enterprise support/service operations management
Track record of successfully implementing and scaling support operations
Experience working with global teams across multiple time zones
Strong understanding of service level management and quality metrics
Demonstrated experience in workforce management and capacity planning
AWS Direct Connect or NETDEV knowledge
Knowledge of common support tools and ticketing systems
Multi-lingual capabilities would be an advantage
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-LjbffrClient Relationship Manager
Posted today
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Client Relationship Manager page is loadedClient Relationship Manager Apply locations Riyadh, Saudi Arabia time type Full time posted on Posted 4 Days Ago job requisition id R144616
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department:
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partnersThe key responsibilities of the role include:
The successful candidate will benefit from having :
- Main operational contact for client enquiries liaising with the appropriate internal partners
- Proactive monitoring of client deliverables
- Identifying revenue generating/cost reducing client operational efficiencies
- Leads client service reviews
- Administration of client accounts
- Maintenance and adherence of Service Level Descriptions
- Project management of restructure and transition activity
- Communication of any changes to the client relationship to the relevant internal partners
- Proactively work with the client and internal partners to automate manual processes and minimise risk
- Identifies and addresses service issues, ensuring timely escalation
- Completes AML & Periodic reviews.
- Reviews P&L for assigned clients.
- Identifies and follows up on Cross Sell opportunities.
- Support the Sales team where applicable/required with new prospects.
- Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
- Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.
The successful candidate will benefit from having:
- Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
- Analytical/problem solving through organization and time management
- Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities considering client impact, timeframe complexity and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
About Us Looking for greater?You found it.
A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1- (North America), + (Asia Pacific), 1800-425-0333 (India), +44(0) (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.
Equal Employment Opportunity StatementsAPAC/INDIA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.
EMEA EEO STATEMENT
It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
USA EEO STATEMENT
It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.
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