544 Client Relationship jobs in Saudi Arabia

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department:

Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution, and effectively communicating client concerns/needs to partners.

The key responsibilities of the role include:

• Main operational contact for client enquiries, liaising with the appropriate internal partners.
• Proactive monitoring of client deliverables.
• Identifying revenue-generating and cost-reducing client operational efficiencies.
• Leading client service reviews.
• Administration of client accounts.
• Maintenance and adherence to Service Level Descriptions.
• Project management of restructure and transition activities.
• Communicating any changes to the client relationship to relevant internal partners.
• Working proactively with the client and internal partners to automate manual processes and minimize risk.
• Identifying and addressing service issues, ensuring timely escalation.
• Completing AML & Periodic reviews.
• Reviewing P&L for assigned clients.
• Identifying and following up on cross-sell opportunities.
• Supporting the Sales team with new prospects where applicable.
• Managing the onboarding process, including engaging with the NT Legal team to draft/negotiate contractual terms and working with Finance to ensure correct billing.
• Collaborating with the client on their development and change agenda, working closely with the NT Client Change Team.

The successful candidate will benefit from having:

• Proven proactive client service experience, with strong relationship-building skills through trust, credible knowledge, and responsiveness.
• Analytical and problem-solving skills through organization and time management.
• Ability to build strong internal and external networks to resolve client enquiries/issues promptly.
• Initiative to accomplish tasks and make decisions independently.
• Ability to manage multiple priorities considering client impact, timeframes, complexity, and risk.
• Capacity to represent Northern Trust in external meetings and the client in internal meetings.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability empower us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to community service. Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation during any part of the employment process, please email our HR Service Center at

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and discuss your flexible working requirements with us so we can achieve greater together.

For further information and to apply, please visit our website via the “Apply” button below.

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/Department:

Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution, and effectively communicating client concerns/needs to partners.

The key responsibilities of the role include:

• Main operational contact for client enquiries, liaising with the appropriate internal partners.
• Proactive monitoring of client deliverables.
• Identifying revenue-generating and cost-reducing client operational efficiencies.
• Leading client service reviews.
• Administration of client accounts.
• Maintenance and adherence to Service Level Descriptions.
• Project management of restructure and transition activities.
• Communicating any changes to the client relationship to relevant internal partners.
• Working proactively with the client and internal partners to automate manual processes and minimize risk.
• Identifying and addressing service issues, ensuring timely escalation.
• Completing AML & Periodic reviews.
• Reviewing P&L for assigned clients.
• Identifying and following up on cross-sell opportunities.
• Supporting the Sales team with new prospects where applicable.
• Managing the onboarding process, including engaging with the NT Legal team to draft/negotiate contractual terms and working with Finance to ensure correct billing.
• Collaborating with the client on their development and change agenda, working closely with the NT Client Change Team.

The successful candidate will benefit from having:

• Proven proactive client service experience, with strong relationship-building skills through trust, credible knowledge, and responsiveness.
• Analytical and problem-solving skills through organization and time management.
• Ability to build strong internal and external networks to resolve client enquiries/issues promptly.
• Initiative to accomplish tasks and make decisions independently.
• Ability to manage multiple priorities considering client impact, timeframes, complexity, and risk.
• Capacity to represent Northern Trust in external meetings and the client in internal meetings.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability empower us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to community service. Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation during any part of the employment process, please email our HR Service Center at .

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and discuss your flexible working requirements with us so we can achieve greater together.

For further information and to apply, please visit our website via the "Apply" button below.

Join to apply for the Client Relationship Manager - Riyadh role at Fitch Learning

Join to apply for the Client Relationship Manager - Riyadh role at Fitch Learning

Get AI-powered advice on this job and more exclusive features.

Fitch Learning is currently seeking a Client Relationship Manager based in our Riyadh office.

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the Middle East and grow these through developing strong relationships with client contacts across the organisation. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.

What We Offer

• Great opportunity to join a high performing team
• Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
• A collaborative team environment with great support from colleagues across the global offices
• A place where you can really make a difference and progress in your career
  
  

• Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
• Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
• Manage your portfolio of clients through strategic analysis, relationship building and winning new business
• Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
• Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
• Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
• Produce regular revenue forecasts that are built from your pipeline
• Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship
  
  

• High level of professionalism, integrity and quality in all aspects of the role
• Articulate and excellent communication skills
• Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
• A strong background in sales/relationship management, ideally within the financial services education sector
• A proven track record in developing new business
• Demonstrate a history of working to, and achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Excellent communication skills and a consultative selling approach
  
  

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplacewhere all voices are valued, withEmployee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development

Referrals increase your chances of interviewing at Fitch Learning by 2x

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Requisition ID: 48123

Business Unit: Fitch Learning

Category: Customer Success

Location:

Riyadh, SA

Date Posted: May 22, 2025

Fitch Learning is currently seeking a Client Relationship Manager based in our Riyadh office.

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the Middle East and grow these through developing strong relationships with client contacts across the organisation. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.

What We Offer:

• Great opportunity to join a high performing team
• Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
• A collaborative team environment with great support from colleagues across the global offices
• A place where you can really make a difference and progress in your career

How You’ll Make an Impact:

• Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
• Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
• Manage your portfolio of clients through strategic analysis, relationship building and winning new business
• Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
• Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
• Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
• Produce regular revenue forecasts that are built from your pipeline
• Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship

You May be a Good Fit if:

• High level of professionalism, integrity and quality in all aspects of the role
• Articulate and excellent communication skills
• Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
• A strong background in sales/relationship management, ideally within the financial services education sector
• Demonstrate a history of working to, and achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Excellent communication skills and a consultative selling approach

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplacewhere all voices are valued, withEmployee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Role/Department:

Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partners

The key responsibilities of the role include:

The successful candidate will benefit from having :

• Main operational contact for client enquiries liaising with the appropriate internal partners
• Proactive monitoring of client deliverables
• Identifying revenue generating/cost reducing client operational efficiencies
• Leads client service reviews
• Administration of client accounts
• Maintenance and adherence of Service Level Descriptions
• Project management of restructure and transition activity
• Communication of any changes to the client relationship to the relevant internal partners
• Proactively work with the client and internal partners to automate manual processes and minimise risk
• Identifies and addresses service issues, ensuring timely escalation
• Completes AML & Periodic reviews.
• Reviews P&L for assigned clients.
• Identifies and follows up on Cross Sell opportunities.
• Support the Sales team where applicable/required with new prospects.
• Manage the onboarding process, including a) engagement with NT Legal team to draft/negotiate contractual terms with clients and b) agreeing commercial terms with the client/working with Finance to ensure the terms are correctly translated onto the fee billing platform.
• Work with the client on their development and change agenda, working closely with the NT Client Change Team to delivery appropriately.

• Proven proactive client service experience, with the ability to build strong relationships through trust, credible knowledge and delivery of solutions and responsiveness
• Analytical/problem solving through organization and time management
• Ability to build strong internal and external network to assist in the timely resolution of client enquiries/issues
• Initiative to independently accomplish tasks and make decisions
• Manage multiple priorities considering client impact, timeframe complexity and risk
• Ability to represent Northern Trust in external meetings and the client in internal meetings

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the worl.

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.

About Our Client

Global provider of professional development and financial training, specializing in programs for finance professionals, including CFA, FRM, and regulatory qualifications. It offers in-person and online courses tailored to professionals and institutions in banking, asset management, and financial services.

Job Description

1. Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
2. Position the company (and wider Group) by acting as a thought leader in Learning and financial markets
3. Manage your portfolio of clients through strategic analysis, relationship building and winning new business
4. Understand the financial markets, products and operating environment that our clients work in, to enable support in designing learning and development solutions that add value to our clients
5. Convert opportunities into booked business through sales excellence; leverage internal resources to write and develop proposals; pitch persuasively
6. Manage data and information accurately using our Salesforce system to record and track account developments
7. Produce regular revenue forecasts based on your pipeline
8. Coordinate with operational teams to deliver programs while retaining commercial oversight and maintaining client relationships

The Successful Applicant

A successful 'Client Relationship Manager' should have:

• High level of professionalism, integrity, and quality in all aspects of the role
• Excellent communication skills
• Ability to create and position company solutions through meetings and marketing materials
• Strong background in sales/relationship management, ideally within financial services education sector
• Proven track record in developing new business
• History of achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Consultative selling approach

What's on Offer

We offer a dynamic environment with growth opportunities and the chance to develop your career in a global organization.

Contact

Théo Lambert

Quote job ref: JN-052025-6747432

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Job Description

About CME

We are CME. Making lives better with technology is what we do best.

With a multinational team fueled by innovation, creativity, and operational excellence, we deliver comprehensive end-to-end services and solutions to all types of organizations at any stage of their digital transformation journeys.

Driven by deep industry expertise, we have helped over 100 clients worldwide, including iconic brands and Fortune 500 companies, to reinvent the way they operate, collaborate, and create value for their customers.

As we continue to serve 80+ million users on a daily basis, our real-world impact can be felt across multiple industries, markets, and cultures.

We are on a never-ending quest to unlock the full potential of technology, and with it, reimagine everything!

Purpose

To support CME’s growth strategy, we are seeking a results-driven Business Development Manager to lead our expansion efforts, build strategic partnerships, and enhance our market presence specifically in the GCC.

The primary objective of the Business Development Manager (BDM) is to identify and capitalize on new business opportunities within the technology sector. The BDM will be responsible for establishing and maintaining strong relationships with potential clients, partners, and key stakeholders to drive market expansion and revenue growth. The role also involves developing and implementing strategic initiatives to enhance the company’s market presence and ensure sustainable business growth. Additionally, the BDM will collaborate with internal teams to tailor solutions that align with client needs while staying updated on industry trends, competition, and emerging technologies.

Expected Outcomes

The Business Development Manager will report directly to the CEO and will have, among others, the following responsibilities :

Business Development and Sales

• Develop and execute a comprehensive business development strategy aligned with company goals, ensuring sustainable revenue growth.
• Identify and qualify potential leads through research, networking, and outreach, leveraging industry connections.
• Drive end-to-end sales processes, from prospecting to contract closure, ensuring seamless deal execution and customer onboarding.
• Negotiate and finalize deals with clients and partners, ensuring favorable terms for the company while maintaining strong long-term relationships.
• Work with marketing teams to develop campaigns and outreach initiatives that support business growth.
• Develop sales presentations, proposals, and other materials to communicate value propositions effectively.

Market Research and Strategy

• Conduct market analysis to identify new business opportunities, industry trends, and potential areas for expansion, specifically in the GCC.
• Provide insights and recommendations on potential market expansion, leveraging data-driven approaches to identify growth opportunities.
• Monitor and analyze competitor activity, adjusting strategies accordingly to maintain a competitive edge.
• Identify emerging technologies and industry shifts that could impact the company's positioning, ensuring agility in business development approaches.

Client and Stakeholder Engagement

• Establish and nurture long-term relationships with clients, partners, and regulatory bodies to foster business growth and collaboration.
• Act as a key point of contact for customer interactions, ensuring satisfaction and retention through proactive engagement and support.
• Represent CME at conferences, networking events, and meetings to expand the company’s presence and brand awareness in the market.
• Develop customized solutions and presentations that address client needs and business challenges, ensuring a value-driven approach.
• Ensure seamless handover of newly onboarded clients to account / project management and customer success teams and keep following up to maintain high service quality.

Qualifications

Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field. A Master’s degree (MBA) is a plus.
• 10+ years of experience in business development, sales, or strategic partnerships, preferably in the technology industry.
• Based in KSA.
• Proven track record of achieving and exceeding sales targets, demonstrating a strong ability to drive revenue growth.
• Strong understanding of digital transformation, software solutions, and emerging technologies.
• Fluency in Arabic and English (French is a plus).
• Knowledge and experience in FinTech and Banking is a plus.
• Proficiency in CRM software and Microsoft Office Suite, with experience in sales analytics and reporting.

Company Description

INSIGHT STUDIOS a Saudi full-fledged Film Production Company based in Riyadh.

We are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.

• Develop and implement effective business development strategies to achieve revenue targets
• Identify and pursue new business opportunities through market research and analysis
• Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
• Create and deliver compelling pitches and proposals tailored to prospective clients' needs
• Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
• Analyze market trends and competitor activities to inform business strategies
• Maintain strong relationships with existing clients and identify opportunities for upselling
• Represent the company at industry events, trade shows, and networking functions
• Contribute to the development of the company's long-term vision and growth plans
• Stay updated on industry trends and best practices in business development

• Proven track record in driving revenue growth and expanding client portfolios
• Extensive experience in establishing and managing strategic partnerships
• Strong analytical skills with the ability to conduct thorough market analysis
• Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
• Demonstrated ability to craft compelling proposals and deliver persuasive presentations
• Experience in successfully converting prospects into long-term partners
• Proficiency in CRM software and business intelligence tools
• Bachelor's degree in Business, Marketing, or a related field
• In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
• Fluency in English; Arabic language skills are highly desirable
• Ability to work in a fast-paced, goal-oriented environment
• Strong organizational skills with attention to detail
• Visionary mindset with the ability to identify and capitalize on emerging opportunities

The main responsibilities are:

•Provide day-to-day hands-on sales execution, including marketing requirements.

•Build key customer relationships, identify business opportunities, negotiate and close business deals.

•Manage pre-sales activities through product demonstrations, advising on bid preparation, support with product pricing and realization of business plan targets.

•Assisting the Sales team with ESG domain knowledge

•Provide advisory to the clients / prospects for the compliance of ESG

Skills

•1 - 3 years’ experience in sales

•2 - 3 years ESG background

•Good to have: Strong background/knowledge on sustainability topics in key sectors

•Ability to work effectively as a team player with multiple stakeholders at all levels of the organization