878 Client Relationship jobs in Saudi Arabia

About the Role

We are seeking a highly motivated and service-oriented
Client Relationship Executive
to manage our
B2C accounts (
VIP and VVIP clients)
across concierge, travel, and event services. This is not a routine customer service role—it is a front-facing, high-touch position for someone who thrives on delivering personalized
luxury lifestyle experiences
, handling sensitive requests, and building trusted relationships with high-profile individuals. As a Client Relationship Executive, you will be the
primary point of contact for premium and elite clients
, ensuring their needs are met with discretion, speed, and excellence. You will liaise with internal teams to coordinate seamless service delivery and strengthen client loyalty.

Key Responsibilities

Client Engagement & Relationship Management
– Build and maintain trusted relationships with VIP and VVIP clients through professional, discreet, and personalized service.

Client Intelligence & Personalization
– Maintain detailed client profiles and anticipate needs by proactively offering curated services, upgrades, and exclusive experiences.

Commercial Sales & Upselling
– Identify opportunities to upsell and cross-sell luxury services, packages, and add-ons to increase client value while maintaining a consultative, trust-based approach.

Service Coordination & Delivery
– Liaise with internal teams (concierge, travel, events) to handle client requests flawlessly, including special arrangements and last-minute changes.

Complaint Handling & Service Recovery
– Address client concerns with urgency and tact, coordinating with operations to deliver swift resolutions and long-term satisfaction.

Administration & Reporting
– Record all client interactions, bookings, and service outcomes in the CRM system, and prepare client satisfaction and engagement reports.

Qualifications

• Bachelor's degree in Hospitality, Business Administration, or a related field.
• At least 2 years' experience in
  luxury hospitality, VIP guest services
  , or client relations.
• Strong interpersonal and communication skills with high emotional intelligence.
• Fluency or nativity in both
  Arabic and English
  (spoken and written).
• Proficiency in CRM systems (e.g., Odoo) and MS Office tools.
• High level of
  discretion and professionalism
  in handling confidential information.
• Flexibility to work outside standard working hours, including weekends and holidays.

Remuneration

• Salary Package:
  6,000–7,000 SAR
• Benefits:
  As per Saudi Labor Law and company policy
• Nature of Work:
  Full-time, 48 hours/week
• Joining Date:
  Immediate (Local Hiring only)

Why Join Us?

At Wosol, we go beyond service delivery—we craft luxury experiences that define excellence across Saudi Arabia and beyond. By joining our team, you'll work with VIP and VVIP clients at the highest level of personalized hospitality. If you are passionate about discretion, customer focus, and creating unforgettable client experience journeys, this is your opportunity to shine.

Applications are open from September 15-16, 2025.

• Global Organization
• Growth Opportunities

About Our Client
Global provider of professional development and financial training, specializing in programs for finance professionals, including CFA, FRM, and regulatory qualifications. It offers in-person and online courses tailored to professionals and institutions in banking, asset management, and financial services.

Job Description

• Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
• Position the company (and wider Group) by acting as a thought leader in Learning and financial markets
• Manage your portfolio of clients through strategic analysis, relationship building and winning new business
• Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
• Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
• Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
• Produce regular revenue forecasts that are built from your pipeline
• Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship

The Successful Applicant
A successful 'Client Relationship Manager' should have:

• High level of professionalism, integrity and quality in all aspects of the role
• Articulate and excellent communication skills
• Ability to create and position company's solutions through in-person meetings and marketing materials
• A strong background in sales/relationship management, ideally within the financial services education sector
• A proven track record in developing new business
• Demonstrate a history of working to, and achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Excellent communication skills and a consultative selling approach

What's On Offer
A successful 'Client Relationship Manager' should have:

• High level of professionalism, integrity and quality in all aspects of the role
• Articulate and excellent communication skills
• Ability to create and position company's solutions through in-person meetings and marketing materials
• A strong background in sales/relationship management, ideally within the financial services education sector
• A proven track record in developing new business
• Demonstrate a history of working to, and achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Excellent communication skills and a consultative selling approach

Contact

Théo Lambert

Quote job ref

JN

Fitch Learning
is currently seeking a Client Relationship Manager based in our Riyadh office.
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years' experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the Middle East and grow these through developing strong relationships with client contacts across the organisation. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.

What We Offer

• Great opportunity to join a high performing team
• Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
• A collaborative team environment with great support from colleagues across the global offices
• A place where you can really make a difference and progress in your career

How You'll Make An Impact

• Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
• Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
• Manage your portfolio of clients through strategic analysis, relationship building and winning new business
• Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
• Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
• Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
• Produce regular revenue forecasts that are built from your pipeline
• Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship

You May Be a Good Fit If

• High level of professionalism, integrity and quality in all aspects of the role
• Articulate and excellent communication skills
• Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
• A strong background in sales/relationship management, ideally within the financial services education sector
• A proven track record in developing new business
• Demonstrate a history of working to, and achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Excellent communication skills and a consultative selling approach

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

focus on maintaining strong relationships with clients by ensuring services are delivered effectively, often involving project management, client satisfaction, and identifying opportunities for growth.

Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.

Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.

Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.

Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.

Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth

Must have

10-15 years total experience

Your day-to-day tasks will include coordinating with clients, negotiating service terms, and ensuring customer success. You must possess excellent verbal and written communication skills, along with experience in Customer Relationship Management (CRM). Strong organizational and time management skills are a must, as well as the ability to work effectively in a team-oriented environment.

Client Relationship Manager:

A broad role focused on the overall client experience.

Account Manager:

Manages client accounts and often focuses on revenue and growth within those accounts.

Customer Success Manager:

Works to ensure clients achieve their desired outcomes while using the product or service.

Delivery Client Partner:

A role focused on project delivery, client management, and solution consulting.

Client Service Delivery Lead:

Oversees the entire service delivery process, including people management and financial targets.

Nice to have

na

Languages

English: C1 Advanced

Seniority

Senior

Riyadh, Saudi Arabia

Req. VR-

Service Delivery Management

BCM Industry

11/09/2025

Req. VR-

Company Description

Sovereign PPG is the leading business formation and support company in the UAE, Qatar, Bahrain, Oman, and Saudi Arabia. We specialize in providing a stress-free and financially efficient approach to company formation and support for foreign investors.

Our knowledgeable team ensures each partner meets and exceeds their business objectives, we offer transparent and secure business incorporation and post incorporation solutions.

Role Description

This is a full-time on-site role for a Client Administrator located in Riyadh, Saudi Arabia. The Client Administrator will be responsible for managing client relations, providing customer support, and ensuring excellent communication between clients and the company. Daily tasks include handling client inquiries, assisting with documentation, managing client accounts, and maintaining accurate records. The role will also involve analyzing client needs and providing tailored support to enhance client satisfaction.

Qualifications

• Excellent Written Communication and Communication skills in both Arabic and English
• Strong Analytical Skills to assess and address client needs
• Customer Support and Client Relations experience
• Exceptional organizational and time management skills
• Ability to work independently and in a team-oriented environment
• Bachelor's degree in Business Administration, Management, or related field
• Experience in the corporate services industry is a plus

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

Responsibilities:

focus on maintaining strong relationships with clients by ensuring services are delivered effectively, often involving project management, client satisfaction, and identifying opportunities for growth.

Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.

Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.

Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.

Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.

Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth

Mandatory Skills Description:

10-15 years total experience

Your day-to-day tasks will include coordinating with clients, negotiating service terms, and ensuring customer success. You must possess excellent verbal and written communication skills, along with experience in Customer Relationship Management (CRM). Strong organizational and time management skills are a must, as well as the ability to work effectively in a team-oriented environment.

Client Relationship Manager:

A broad role focused on the overall client experience.

Account Manager:

Manages client accounts and often focuses on revenue and growth within those accounts.

Customer Success Manager:

Works to ensure clients achieve their desired outcomes while using the product or service.

Delivery Client Partner:

A role focused on project delivery, client management, and solution consulting.

Client Service Delivery Lead:

Oversees the entire service delivery process, including people management and financial targets.

Languages:

English: C1 Advanced

Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.

focus on maintaining strong relationships with clients by ensuring services are delivered effectively, often involving project management, client satisfaction, and identifying opportunities for growth.

Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.

Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.

Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.

Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.

Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth

Must have

Your day-to-day tasks will include coordinating with clients, negotiating service terms, and ensuring customer success. You must possess excellent verbal and written communication skills, along with experience in Customer Relationship Management (CRM). Strong organizational and time management skills are a must, as well as the ability to work effectively in a team-oriented environment.

Client Relationship Manager:

A broad role focused on the overall client experience.

Account Manager:

Manages client accounts and often focuses on revenue and growth within those accounts.

Customer Success Manager:

Works to ensure clients achieve their desired outcomes while using the product or service.

Delivery Client Partner:

A role focused on project delivery, client management, and solution consulting.

Client Service Delivery Lead:

Oversees the entire service delivery process, including people management and financial targets.

Nice to have

na

Languages

English: C1 Advanced

Seniority

Senior

Riyadh, Saudi Arabia

Req. VR-

Service Delivery Management

BCM Industry

09/09/2025

Req. VR-

The Senior Manager role at the company is mission critical and requires multi-dimensional capabilities – Business Development, Account Management and Practice Development.

Senior Managers identify business opportunities within their immediate client’s business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client’s business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client’s perspective and become the de-facto “go-to-person”.

They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of the company in the market. Basis their credibility, they are able to attract and retain the best of talent.

Some of the key responsibilities of this role are:

• Providing expertise and professional advice to the client organizations on effective implementation of Capital Projects program and deliver value from Capital projects
• Develop strong relationships with top executives at prospects (target clients) and existing clients.
• Identify the value we will be providing to clients. Collaborate on resource staffing to maximize value for the firm.
• Understand the client’s requirements and develop effective proposals and any other collateral required.
• Ensure firm is included in responses to key industry and solution RFP’s in the region.
• Build a strong network of contacts and leverage it for business development.
• Speak at/ chair local/regional conferences and initiate exploratory meetings with prospective clients.
• Develop relationships with key buyers and hunt for opportunities to expand our relationship network.
• Conduct interviews with clients (senior staff – CXOs & heads of business units), analyze the facts, establish hypotheses and derive conclusions.
• Supervise a team of professionals across different client engagements. Ensure delivery of quality work in line with our value proposition. Demonstrate technical competence in related domain. Oversee billing and collections.
• Prepare client presentations (for different target audiences – CXOs, Board of Directors, Audit Committees). Lead presentations on assignment reports &/ project deliverables to client management.

• Bachelor’s Degree in Engineering with relevant discipline (e.g. Mechanical, Electrical, Civil, Construction etc.) or Architecture.
• Master’s in Business Administration (Finance, Strategy, Operations, and General Management).
• Experience of working in a senior position of any leading consulting firms in the region with focus on Capital Projects Advisory, including dispute resolution.
• Candidate with Minimum 10 years of industry related / relevant consulting experience with in-depth understanding of the Capital Projects domain. Key areas of expertise expected include project management, cost estimation, quantity surveying, budgeting and accounting.
• Understanding of project controls, QA/QC, contract administration, procurement and construction / project risk management.
• Exposure to diverse industries including Real Estate, Contracting, Infrastructure, Oil & Gas and industrial projects.
• Must have strong local/regional community network and be an active member of trade and professional associations.

• A good blend of creative thinking and rigorous analysis in solving business problems.
• High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
• Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
• Prior management and direct supervisory experience in a team environment required.
• Excellent time management skills. Must have ability to multi-task.
• Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
• Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.

Selected personnel will be based out of our Saudi Arabia office.

About iDoc

iDoc is revolutionizing healthcare accessibility across the Middle East. Our platform combines AI-powered self-service health kiosks, mobile apps, and virtual care to empower people to manage their health — from chronic conditions and fitness to maternity and mental well-being.

As we expand, we are looking for 
two versatile Business Development & Operations Executives
 to join our team. This is a dynamic, hands-on role for ambitious individuals who want to contribute to the growth of a health-tech startup and gain experience across multiple areas of business.

Key Responsibilities Qualifications

• Drive 
  business development initiatives
  , including outreach and partnerships.
• Support 
  operations and administration
  , ensuring smooth day-to-day business activities.
• Coordinate and manage 
  meetings, events, and stakeholder engagement
  .
• Assist with 
  HR processes
   such as recruitment coordination and employee support.
• Provide 
  finance and reporting support
  , including documentation and expense tracking.
• Prepare and follow up on 
  presentations, proposals, and reports
   for the leadership team.
• Collaborate with internal teams to support business growth and operational efficiency.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• 2–4 years of experience in business development, operations, or administration
  (healthcare or technology sector a plus).
• Strong communication and organizational skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency in Microsoft Office and digital productivity tools.
• Fluency in English; Arabic is a strong advantage.

Why Join iDoc?

• Impactful Role:
   Work closely with leadership on initiatives that shape the future of healthcare.
• Career Growth:
   Opportunity to develop a diverse skill set across business development and operations.
• Dynamic Environment:
   Be part of a fast-growing, innovative health-tech startup.
• Mission-Driven:
   Contribute to a platform improving healthcare accessibility across the region.

How to apply

Apply directly on LinkedIn or send your CV to 
-

Subject line: 
Application – Business Development & Operations Executive

Let's build the future of healthcare together.