11 Client Management jobs in Saudi Arabia

This role focuses on driving organizational goals and growth by building long term client’s relationships.

The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.

Key Responsibilities :

• Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.

• Lead, mentor, and support a client-facing team, driving performance and collaboration.

• Act as the main point of contact for key clients, proactively managing their needs and resolving issues.

• Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.

• Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.

• Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.

• Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.

• Look for growth opportunities throughout the year with existing groups.

• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna

• Support development of Cigna’s product proposition

• Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally

• Facilitate the renewal and onboarding process

• Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.

Skills :

• Proven experience in leading and managing teams, with a focus on developing and motivating individuals.

• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.

• Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.

• Ability to develop and implement strategic plans that align with company goals and client needs.

• Familiarity with industry best practices and trends in client management and customer service.

• Proficiency in relevant software and tools, such as Salesforce /CRM systems.

Qualification :

• Experience in health insurance for at least 10 years

• Experience in leading and managing teams for minimum 5 years

• Excellent communication skills, written and verbal

• Highly motivated and organized

• Works well under pressure

• Experience of data collection and statistical analysis

• Strong interpersonal skills

• Ability to take ownership and demonstrate initiative

• Detail-oriented and able to work independently to manage multiple simultaneous projects.

• Technology savvy. Advanced user of Microsoft Office application

Other:

• Travel might be required

• Flexibility on working hours to manage clients/partners outside the Middle East region

What we Offer :

• Hybrid mode

• Flexibly

• International exposure

• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

This role focuses on driving organizational goals and growth by building long term client’s relationships.
The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.

Key Responsibilities :

• Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.
• Lead, mentor, and support a client-facing team, driving performance and collaboration.
• Act as the main point of contact for key clients, proactively managing their needs and resolving issues.
• Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.
• Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.
• Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.
• Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.
• Look for growth opportunities throughout the year with existing groups.
• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
• Support development of Cigna’s product proposition
• Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally
• Facilitate the renewal and onboarding process
• Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.

Skills :

• Proven experience in leading and managing teams, with a focus on developing and motivating individuals.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.
• Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.
• Ability to develop and implement strategic plans that align with company goals and client needs.
• Familiarity with industry best practices and trends in client management and customer service.
• Proficiency in relevant software and tools, such as Salesforce /CRM systems.

Qualification :

• Experience in health insurance for at least 10 years
• Experience in leading and managing teams for minimum 5 years
• Excellent communication skills, written and verbal
• Highly motivated and organized
• Works well under pressure
• Experience of data collection and statistical analysis
• Strong interpersonal skills
• Ability to take ownership and demonstrate initiative
• Detail-oriented and able to work independently to manage multiple simultaneous projects.
• Technology savvy. Advanced user of Microsoft Office application

Other:

• Travel might be required
• Flexibility on working hours to manage clients/partners outside the Middle East region

What we Offer :

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

This role focuses on driving organizational goals and growth by building long term client’s relationships.
The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.

Key Responsibilities :

• Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.
• Lead, mentor, and support a client-facing team, driving performance and collaboration.
• Act as the main point of contact for key clients, proactively managing their needs and resolving issues.
• Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.
• Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.
• Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.
• Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.
• Look for growth opportunities throughout the year with existing groups.
• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
• Support development of Cigna’s product proposition
• Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally
• Facilitate the renewal and onboarding process
• Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.

Skills :

• Proven experience in leading and managing teams, with a focus on developing and motivating individuals.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.
• Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.
• Ability to develop and implement strategic plans that align with company goals and client needs.
• Familiarity with industry best practices and trends in client management and customer service.
• Proficiency in relevant software and tools, such as Salesforce /CRM systems.

Qualification :

• Experience in health insurance for at least 10 years
• Experience in leading and managing teams for minimum 5 years
• Excellent communication skills, written and verbal
• Highly motivated and organized
• Works well under pressure
• Experience of data collection and statistical analysis
• Strong interpersonal skills
• Ability to take ownership and demonstrate initiative
• Detail-oriented and able to work independently to manage multiple simultaneous projects.
• Technology savvy. Advanced user of Microsoft Office application

Other:

• Travel might be required
• Flexibility on working hours to manage clients/partners outside the Middle East region

What we Offer :

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

This role focuses on driving organizational goals and growth by building long term client’s relationships.
The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.

Key Responsibilities :

• Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.
• Lead, mentor, and support a client-facing team, driving performance and collaboration.
• Act as the main point of contact for key clients, proactively managing their needs and resolving issues.
• Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.
• Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.
• Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.
• Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.
• Look for growth opportunities throughout the year with existing groups.
• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
• Support development of Cigna’s product proposition
• Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally
• Facilitate the renewal and onboarding process
• Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.

Skills :

• Proven experience in leading and managing teams, with a focus on developing and motivating individuals.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.
• Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.
• Ability to develop and implement strategic plans that align with company goals and client needs.
• Familiarity with industry best practices and trends in client management and customer service.
• Proficiency in relevant software and tools, such as Salesforce /CRM systems.

Qualification :

• Experience in health insurance for at least 10 years
• Experience in leading and managing teams for minimum 5 years
• Excellent communication skills, written and verbal
• Highly motivated and organized
• Works well under pressure
• Experience of data collection and statistical analysis
• Strong interpersonal skills
• Ability to take ownership and demonstrate initiative
• Detail-oriented and able to work independently to manage multiple simultaneous projects.
• Technology savvy. Advanced user of Microsoft Office application

Other:

• Travel might be required
• Flexibility on working hours to manage clients/partners outside the Middle East region

What we Offer :

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

This role focuses on driving organizational goals and growth by building long term client’s relationships.
The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.

Key Responsibilities :

• Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.
• Lead, mentor, and support a client-facing team, driving performance and collaboration.
• Act as the main point of contact for key clients, proactively managing their needs and resolving issues.
• Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.
• Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.
• Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.
• Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.
• Look for growth opportunities throughout the year with existing groups.
• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
• Support development of Cigna’s product proposition
• Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally
• Facilitate the renewal and onboarding process
• Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.

Skills :

• Proven experience in leading and managing teams, with a focus on developing and motivating individuals.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.
• Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.
• Ability to develop and implement strategic plans that align with company goals and client needs.
• Familiarity with industry best practices and trends in client management and customer service.
• Proficiency in relevant software and tools, such as Salesforce /CRM systems.

Qualification :

• Experience in health insurance for at least 10 years
• Experience in leading and managing teams for minimum 5 years
• Excellent communication skills, written and verbal
• Highly motivated and organized
• Works well under pressure
• Experience of data collection and statistical analysis
• Strong interpersonal skills
• Ability to take ownership and demonstrate initiative
• Detail-oriented and able to work independently to manage multiple simultaneous projects.
• Technology savvy. Advanced user of Microsoft Office application

Other:

• Travel might be required
• Flexibility on working hours to manage clients/partners outside the Middle East region

What we Offer :

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

This role focuses on driving organizational goals and growth by building long term client’s relationships.
The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.

Key Responsibilities :

• Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.
• Lead, mentor, and support a client-facing team, driving performance and collaboration.
• Act as the main point of contact for key clients, proactively managing their needs and resolving issues.
• Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.
• Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.
• Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.
• Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.
• Look for growth opportunities throughout the year with existing groups.
• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
• Support development of Cigna’s product proposition
• Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally
• Facilitate the renewal and onboarding process
• Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.

Skills :

• Proven experience in leading and managing teams, with a focus on developing and motivating individuals.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.
• Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.
• Ability to develop and implement strategic plans that align with company goals and client needs.
• Familiarity with industry best practices and trends in client management and customer service.
• Proficiency in relevant software and tools, such as Salesforce /CRM systems.

Qualification :

• Experience in health insurance for at least 10 years
• Experience in leading and managing teams for minimum 5 years
• Excellent communication skills, written and verbal
• Highly motivated and organized
• Works well under pressure
• Experience of data collection and statistical analysis
• Strong interpersonal skills
• Ability to take ownership and demonstrate initiative
• Detail-oriented and able to work independently to manage multiple simultaneous projects.
• Technology savvy. Advanced user of Microsoft Office application

Other:

• Travel might be required
• Flexibility on working hours to manage clients/partners outside the Middle East region

What we Offer :

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

#J-18808-Ljbffr

**This role focuses on driving organizational goals and growth by building long term client's relationships.**
**The role involves planning, overseeing client interactions, and driving business growth through exceptional service delivery.**
Key Responsibilities :
+ Develop and implement client engagement strategies, fostering long-term relationships and ensuring client satisfaction.
+ Lead, mentor, and support a client-facing team, driving performance and collaboration.
+ Act as the main point of contact for key clients, proactively managing their needs and resolving issues.
+ Analyze client feedback and performance metrics to identify areas for improvement and implement best practices.
+ Collaborate with other departments (sales, marketing, etc.) to ensure alignment and deliver exceptional client experiences.
+ Identify and implement process improvements to optimize client service delivery and enhance the overall client experience.
+ Take the lead in day-to-day enquiries for assigned portfolio, working with internal stakeholders to resolve issues and escalations in agreed timelines.
+ Look for growth opportunities throughout the year with existing groups.
+ Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna
+ Support development of Cigna's product proposition
+ Liaise with Customer Services and Healthcare Services teams to ensure clients receive excellent service and any service issues are dealt with rapidly and professionally
+ Facilitate the renewal and onboarding process
+ Liaise with billing, credit control & broker/client contacts on invoice review and fixing discrepancies, and support in collecting the Outstanding Premiums.
Skills :
+ Proven experience in leading and managing teams, with a focus on developing and motivating individuals.
+ Excellent interpersonal and communication skills, with the ability to build strong relationships with clients at all levels.
+ Strong analytical and problem-solving skills, with the ability to make sound decisions and take action.
+ Ability to develop and implement strategic plans that align with company goals and client needs.
+ Familiarity with industry best practices and trends in client management and customer service.
+ Proficiency in relevant software and tools, such as Salesforce /CRM systems.
Qualification :
+ Experience in health insurance for at least 10 years
+ Experience in leading and managing teams for minimum 5 years
+ Excellent communication skills, written and verbal
+ Highly motivated and organized
+ Works well under pressure
+ Experience of data collection and statistical analysis
+ Strong interpersonal skills
+ Ability to take ownership and demonstrate initiative
+ Detail-oriented and able to work independently to manage multiple simultaneous projects.
+ Technology savvy. Advanced user of Microsoft Office application
Other:
+ Travel might be required
+ Flexibility on working hours to manage clients/partners outside the Middle East region
What we Offer :
+ Hybrid mode
+ Flexibly
+ International exposure
+ Pleasant environment ( Cigna KSA got recently certified as "Great Place to Work" )
_The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable_
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

existing accounts.

Resolves complex customer issues.

Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options.

Completes day-to-day Account Management tasks without immediate supervision.

Tasks involve a degree of forward planning and anticipation of needs/issues.

Resolves non-routine issues escalated from our partners and client.

**Key Responsibilities**:

- Managing a portfolio of clients in the GCC.
- Engaging with our brokers/clients regularly.
- Service and support our brokers/clients as required with focus on business excellence for the organization.
- Conduct strategic meeting on following topics but not limited to retention rate, success, challenges.
- Building and maintaining relationships with brokers and internal customers.
- Pro-actively manage and negotiate renewal for our portfolio by executing annual renewal strategy and optimizing rate action & profitability.
- Understand Compliance requirements in the GCC and pro-actively identify any Compliance risk for your brokers/clients.
- Conduct strategic meetings on quarterly basis with your brokers face to face - including their management - to review the retention rate, the successes, and challenges.
- Take the lead in day-to-day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines.
- Look for growth opportunities throughout the year with existing groups.
- Database Management, ensuring all relevant details are recorded accurately including Salesforce which should be a minimum of 98% accuracy.
- Responsible of entire renewal process for the assigned portfolio and achieve financial targets set every year.
- Excellent communication in English and Arabic
- Influencing and negotiating
- Works well under pressure
- Experience of collation of data and statistical analysis
- Strong interpersonal skills
- Ability to take ownership and demonstrate initiative
- Capable of prioritizing workloads in order to meet tight deadlines
- Sound knowledge of excel and word
- Flexible & strategic
- Interpersonal skills
- Team working
- Customer Focus
- Regulatory expert
- Knowledge of processes, procedures and systems
- Good business/product knowledge
- Coaching, organization, influencing and supervisory skills
- Basic leadership and management skills
- Time management

**About The Cigna Group**

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

Client Relationship Management - Specialist

**Company**:
Marsh

**Description**:
Serves as the project manager for the account team on large initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations and protects the Firm from Errors & Omissions.

Conducts research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities.

Conducts and refines data analyses to support proposal creation and account-facing presentations.

Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.

Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

Develops strong relationships with professional counterparts at client organizations.

Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.

Job ID R_262117