1 938 Client Management jobs in Saudi Arabia

Job Summary
The role is responsible for:

• Perform end-to-end orchestration across all processes and services managed by Client Management
• Engage clients throughout process, ensuring seamless delivery and client experience
• Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
• Ensure alignment between Corporate & Institutional Banking (CIB) business and Client Management with regular engagement regarding business priorities, issues, and address any gaps
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes

Key Responsibilities

• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients
• Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate
• Provide quality support and advice to Relationship Managers (RM's) within all lending units on all documentation related matters, including the origination of documentation for customers where required
• Deliver excellent service and advice to our CIB clients in all interactions
• Engage clients throughout process, ensuring seamless delivery and client experience
• Own and drive execution of processes, working closely with stakeholders and the value chain to
• Perform all relevant onboarding processes
• Creation of CDD for New Clients & Review of CDD for Existing Clients and perform regulatory onboarding (e.g. FATCA, CRS) activities
• Drive network onboarding processes
• Conduct checks on CDD as applicable
• Respond and clear queries from Checkers / Other Specialists / Business CRM on a timely manner
• Work in partnership with all relevant stakeholders effectively within the end-to-end CDD process
• Where serving as a checker, perform checks on CDD output from Client Management Makers, ensuring they adhere to policies and standard work
• Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business.
• Engage and coordinate with Legal & Compliance, Credit and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc
• Perform credit documentation activities for the deals flowing from CIB
• Identify processing risks or inefficiencies and implement appropriate and effective changes
• Ensure document deficiencies are minimised and are rectified in a timely manner
• Perform relevant account opening activities, working closely with the relevant onshore and Hub teams to deliver fast set-up of all relevant systems
• Conduct checks on activities, documentation, and output (by other specialists or makers) within the account opening processes as applicable
• Perform relevant static data maintenance and offboarding activities including raising of SDM and offboarding requests in the system
• Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements

Skills And Experience

• Manage Conduct
• Manage Risk
• Manage People
• Operational
• Process Management
• Data Conversion and Reporting
• Business / Product Knowledge

Qualifications

• Ability to positively engage and build rapport with clients
• Strong writing and presenting skills in English
• Problem solver; looks for solutions and finds ways to progress despite blockages
• Strong drive to deliver
• Has a clear understanding of the client needs being serviced
• Ability to work independently without direct supervision and able to cope with pressures from tight deadlines
• A team player with good interpersonal skills

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Overview

We are searching a BUSINESS DEVELOPMENT MANAGER for sales and brand approval actions with engineering consultants and sales management in Riyadh, Saudi Arabia.

The position will report to the branch in Dubai.

• Previous minimum experience with manufacturers or distributors of security products (CCTV and intercom).
• Strong self-motivation is required.
• Arabic language knowledge is a must.
• Candidate must already live in Riyadh area.
• Car and KSA driving license are also needed.

We offer a fair salary package (around 10k SAR) and a career opportunity in a result-oriented multinational global company.

• Associate

• Full-time

• Business Development

• Appliances, Electrical, and Electronics Manufacturing

The Senior Manager role at the company is mission critical and requires multi-dimensional capabilities – Business Development, Account Management and Practice Development.

Senior Managers identify business opportunities within their immediate client’s business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client’s business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client’s perspective and become the de-facto “go-to-person”.

They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of the company in the market. Basis their credibility, they are able to attract and retain the best of talent.

Some of the key responsibilities of this role are:

• Providing expertise and professional advice to the client organizations on effective implementation of Capital Projects program and deliver value from Capital projects
• Develop strong relationships with top executives at prospects (target clients) and existing clients.
• Identify the value we will be providing to clients. Collaborate on resource staffing to maximize value for the firm.
• Understand the client’s requirements and develop effective proposals and any other collateral required.
• Ensure firm is included in responses to key industry and solution RFP’s in the region.
• Build a strong network of contacts and leverage it for business development.
• Speak at/ chair local/regional conferences and initiate exploratory meetings with prospective clients.
• Develop relationships with key buyers and hunt for opportunities to expand our relationship network.
• Conduct interviews with clients (senior staff – CXOs & heads of business units), analyze the facts, establish hypotheses and derive conclusions.
• Supervise a team of professionals across different client engagements. Ensure delivery of quality work in line with our value proposition. Demonstrate technical competence in related domain. Oversee billing and collections.
• Prepare client presentations (for different target audiences – CXOs, Board of Directors, Audit Committees). Lead presentations on assignment reports &/ project deliverables to client management.

• Bachelor’s Degree in Engineering with relevant discipline (e.g. Mechanical, Electrical, Civil, Construction etc.) or Architecture.
• Master’s in Business Administration (Finance, Strategy, Operations, and General Management).
• Experience of working in a senior position of any leading consulting firms in the region with focus on Capital Projects Advisory, including dispute resolution.
• Candidate with Minimum 10 years of industry related / relevant consulting experience with in-depth understanding of the Capital Projects domain. Key areas of expertise expected include project management, cost estimation, quantity surveying, budgeting and accounting.
• Understanding of project controls, QA/QC, contract administration, procurement and construction / project risk management.
• Exposure to diverse industries including Real Estate, Contracting, Infrastructure, Oil & Gas and industrial projects.
• Must have strong local/regional community network and be an active member of trade and professional associations.

• A good blend of creative thinking and rigorous analysis in solving business problems.
• High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
• Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
• Prior management and direct supervisory experience in a team environment required.
• Excellent time management skills. Must have ability to multi-task.
• Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
• Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.

Selected personnel will be based out of our Saudi Arabia office.

We are seeking a dynamic and results-driven Sales Specialist to join our team in the contact center industry. This role is pivotal in driving revenue growth by identifying and engaging prospective clients. The ideal candidate will possess a strategic mindset, a deep understanding of contact center services, and exceptional communication and negotiation skills.

• Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, and digital outreach.
• Conduct comprehensive needs assessments to understand client requirements, providing tailored service recommendations.
• Collaborate with the sales team to formulate effective sales strategies and campaigns based on market analysis and client feedback.
• Develop and present customized proposals, negotiating terms and closing sales in alignment with company objectives.
• Cultivate and maintain strong relationships with existing clients, fostering loyalty and encouraging repeat business.
• Monitor sales performance metrics and prepare regular reports for management, using insights to refine sales approaches.
• Stay informed about industry trends, advancements in contact center technology, and best practices to enhance sales effectiveness.
• Managing a portfolio of accounts to achieve long-term success.
• Developing a positive relationships & handling client’s needs.

• COPC is preferred.
• CPSP (Certified Professional Sales Person) is preferred.
• CSE (Certified Sales Executive) is preferred.
• PMP is preferred.
• Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience: Minimum of 2 years in sales, with a preference for experience in the contact center or business process outsourcing (BPO) sector.

• Entry level

• Full-time

• Business Development and Sales

• Technology, Information and Internet

Location: Riyadh, Riyadh, Saudi Arabia

Company Description

INSIGHT STUDIOS a Saudi full-fledged Film Production Company based in Riyadh.

We are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.

• Develop and implement effective business development strategies to achieve revenue targets
• Identify and pursue new business opportunities through market research and analysis
• Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
• Create and deliver compelling pitches and proposals tailored to prospective clients' needs
• Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
• Analyze market trends and competitor activities to inform business strategies
• Maintain strong relationships with existing clients and identify opportunities for upselling
• Represent the company at industry events, trade shows, and networking functions
• Contribute to the development of the company's long-term vision and growth plans
• Stay updated on industry trends and best practices in business development

• Proven track record in driving revenue growth and expanding client portfolios
• Extensive experience in establishing and managing strategic partnerships
• Strong analytical skills with the ability to conduct thorough market analysis
• Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
• Demonstrated ability to craft compelling proposals and deliver persuasive presentations
• Experience in successfully converting prospects into long-term partners
• Proficiency in CRM software and business intelligence tools
• Bachelor's degree in Business, Marketing, or a related field
• In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
• Fluency in English; Arabic language skills are highly desirable
• Ability to work in a fast-paced, goal-oriented environment
• Strong organizational skills with attention to detail
• Visionary mindset with the ability to identify and capitalize on emerging opportunities

The Senior Manager role at the company is mission critical and requires multi-dimensional capabilities - Business Development, Account Management and Practice Development.

Senior Managers identify business opportunities within their immediate client's business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client's business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client's perspective and become the de-facto "go-to-person".

They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of the company in the market. Basis their credibility, they are able to attract and retain the best of talent.

Some of the key responsibilities of this role are:

• Providing expertise and professional advice to the client organizations on effective implementation of Capital Projects program and deliver value from Capital projects
• Develop strong relationships with top executives at prospects (target clients) and existing clients.
• Identify the value we will be providing to clients. Collaborate on resource staffing to maximize value for the firm.
• Understand the client's requirements and develop effective proposals and any other collateral required.
• Ensure firm is included in responses to key industry and solution RFP's in the region.
• Build a strong network of contacts and leverage it for business development.
• Speak at/ chair local/regional conferences and initiate exploratory meetings with prospective clients.
• Develop relationships with key buyers and hunt for opportunities to expand our relationship network.
• Conduct interviews with clients (senior staff - CXOs & heads of business units), analyze the facts, establish hypotheses and derive conclusions.
• Supervise a team of professionals across different client engagements. Ensure delivery of quality work in line with our value proposition. Demonstrate technical competence in related domain. Oversee billing and collections.
• Prepare client presentations (for different target audiences - CXOs, Board of Directors, Audit Committees). Lead presentations on assignment reports &/ project deliverables to client management.

• Bachelor's Degree in Engineering with relevant discipline (e.g. Mechanical, Electrical, Civil, Construction etc.) or Architecture.
• Master's in Business Administration (Finance, Strategy, Operations, and General Management).
• Experience of working in a senior position of any leading consulting firms in the region with focus on Capital Projects Advisory, including dispute resolution.
• Candidate with Minimum 10 years of industry related / relevant consulting experience with in-depth understanding of the Capital Projects domain. Key areas of expertise expected include project management, cost estimation, quantity surveying, budgeting and accounting.
• Understanding of project controls, QA/QC, contract administration, procurement and construction / project risk management.
• Exposure to diverse industries including Real Estate, Contracting, Infrastructure, Oil & Gas and industrial projects.
• Must have strong local/regional community network and be an active member of trade and professional associations.

• A good blend of creative thinking and rigorous analysis in solving business problems.
• High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
• Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
• Prior management and direct supervisory experience in a team environment required.
• Excellent time management skills. Must have ability to multi-task.
• Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
• Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.

Selected personnel will be based out of our Saudi Arabia office.

Company Description

INSIGHT STUDIOS a Saudi full-fledged Film Production Company based in Riyadh.

We are seeking a dynamic and results-driven Business Development professional to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will be responsible for identifying and capitalizing on new business opportunities, expanding our client base, and driving revenue growth in the Saudi Arabian market.

• Develop and implement effective business development strategies to achieve revenue targets
• Identify and pursue new business opportunities through market research and analysis
• Establish and nurture strategic partnerships with key stakeholders in the Saudi Arabian business landscape
• Create and deliver compelling pitches and proposals tailored to prospective clients' needs
• Collaborate with cross-functional teams to ensure seamless delivery of solutions to clients
• Analyze market trends and competitor activities to inform business strategies
• Maintain strong relationships with existing clients and identify opportunities for upselling
• Represent the company at industry events, trade shows, and networking functions
• Contribute to the development of the company's long-term vision and growth plans
• Stay updated on industry trends and best practices in business development

• Proven track record in driving revenue growth and expanding client portfolios
• Extensive experience in establishing and managing strategic partnerships
• Strong analytical skills with the ability to conduct thorough market analysis
• Exceptional communication and interpersonal skills, with a focus on building and maintaining client relationships
• Demonstrated ability to craft compelling proposals and deliver persuasive presentations
• Experience in successfully converting prospects into long-term partners
• Proficiency in CRM software and business intelligence tools
• Bachelor's degree in Business, Marketing, or a related field
• In-depth knowledge of the Saudi Arabian business landscape and cultural nuances
• Fluency in English; Arabic language skills are highly desirable
• Ability to work in a fast-paced, goal-oriented environment
• Strong organizational skills with attention to detail
• Visionary mindset with the ability to identify and capitalize on emerging opportunities

The Senior Manager role at the company is mission critical and requires multi-dimensional capabilities – Business Development, Account Management and Practice Development.

Senior Managers identify business opportunities within their immediate client’s business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client’s business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client’s perspective and become the de-facto “go-to-person”.

They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of the company in the market. Basis their credibility, they are able to attract and retain the best of talent.

Some of the key responsibilities of this role are:

• Providing expertise and professional advice to the client organizations on effective implementation of Capital Projects program and deliver value from Capital projects
• Develop strong relationships with top executives at prospects (target clients) and existing clients.
• Identify the value we will be providing to clients. Collaborate on resource staffing to maximize value for the firm.
• Understand the client’s requirements and develop effective proposals and any other collateral required.
• Ensure firm is included in responses to key industry and solution RFP’s in the region.
• Build a strong network of contacts and leverage it for business development.
• Speak at/ chair local/regional conferences and initiate exploratory meetings with prospective clients.
• Develop relationships with key buyers and hunt for opportunities to expand our relationship network.
• Conduct interviews with clients (senior staff – CXOs & heads of business units), analyze the facts, establish hypotheses and derive conclusions.
• Supervise a team of professionals across different client engagements. Ensure delivery of quality work in line with our value proposition. Demonstrate technical competence in related domain. Oversee billing and collections.
• Prepare client presentations (for different target audiences – CXOs, Board of Directors, Audit Committees). Lead presentations on assignment reports &/ project deliverables to client management.

• Bachelor’s Degree in Engineering with relevant discipline (e.g. Mechanical, Electrical, Civil, Construction etc.) or Architecture.
• Master’s in Business Administration (Finance, Strategy, Operations, and General Management).
• Experience of working in a senior position of any leading consulting firms in the region with focus on Capital Projects Advisory, including dispute resolution.
• Candidate with Minimum 10 years of industry related / relevant consulting experience with in-depth understanding of the Capital Projects domain. Key areas of expertise expected include project management, cost estimation, quantity surveying, budgeting and accounting.
• Understanding of project controls, QA/QC, contract administration, procurement and construction / project risk management.
• Exposure to diverse industries including Real Estate, Contracting, Infrastructure, Oil & Gas and industrial projects.
• Must have strong local/regional community network and be an active member of trade and professional associations.

• A good blend of creative thinking and rigorous analysis in solving business problems.
• High energy individual possessing excellent analytical, interpersonal, communication and presentation skills. Adept at preparing and presenting to senior audiences.
• Demonstrates excellent leadership and interpersonal skills. Must be able to maintain a professional demeanor in times of high stress.
• Prior management and direct supervisory experience in a team environment required.
• Excellent time management skills. Must have ability to multi-task.
• Regular reading habits to stay abreast of new trends & developments and exhibit high level of confidentiality.
• Enjoys travelling and meeting new people. Flexibility to travel to, and work in, other locations is essential.

Selected personnel will be based out of our Saudi Arabia office.

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

Responsibilities

Market Analysis:

• Conduct market research to identify new opportunities and emerging trends.
• Analyze competitors and their strategies to determine strengths and weaknesses.

Identifying Business Opportunities:

• Explore new opportunities for partnerships and strategic alliances.
• Develop plans to enter new markets or launch new products.

Relationship Building:

• Establish strong relationships with potential partners and new clients.
• Manage long-term relationships with existing clients and partners.

Strategy Development:

• Develop long-term strategies to increase market share and boost revenue.
• Create and implement action plans to improve company performance and achieve growth objectives.

Negotiation & Deal Closure:

• Lead contract negotiations and business deals.
• Ensure the best possible terms and conditions for the company.

Feasibility Studies:

• Prepare market studies and financial analyses, offering diverse investment options.

Reporting:

• Provide regular reports to senior management on business development performance and potential opportunities.

• Analyze and evaluate the outcomes of business development campaigns and projects.

• Cultivate strong business relationships with key decision makers.

• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high potential prospects

Qualifications

• Bachelor's degree or equivalent experience in Business
• 5+ years' of sales or account management experience
• Excellent written and verbal communication skills