28 Client Engagement jobs in Saudi Arabia

Jeddah, Southern Region, Saudi Arabia | Posted on 12/12/2024

During the 1980s, Saudi Arabia’s power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

The Client Engagement Consultant is responsible for advertising, marketing, and distributing dental products to relevant establishments, including consumables and dental equipment. The role involves building strong relationships with dental professionals, understanding market trends, and ensuring the company's products stand out from competitors. This position combines networking, customer service, and product expertise to meet and exceed sales targets.

• Build and maintain strong relationships with clients, including dentists, purchasing departments, and dental assistants.
  
• Conduct 4-6 daily client visits to present products, negotiate contracts, and address concerns.
  
• Identify and establish new business opportunities while following up on leads generated by the company.
  
• Conduct product demonstrations and answer technical questions about dental products.
  
• Develop long-term contracts to achieve annual sales targets.
  
• Monitor competitor products and analyze market trends.
  
• Attend trade exhibitions, workshops, and conferences.
  
• Submit sales orders through CRM and update activity logs.
  
• Provide exceptional customer service and technical support to clients.
  
• Prepare and review weekly and monthly reports and sales plans.
  
• Occasional travel required (5%-10%).
  

This position offers an excitingopportunity for a proactive and detail-oriented professional to make asignificant impact in a dynamic and innovative field.

Qualifications & Experience :

• Bachelor’s degree in a dental-related field (preferred) or relevant sales discipline.
  
• Minimum 2 years of experience in dental sales or a related B2B sales environment.
  
• Proven track record of exceeding sales targets.
  
• Strong understanding of the Saudi Arabian dental market is a plus.
  
• Fluency in Arabic and English (written and spoken).
  

• Excellent communication, presentation, and interpersonal skills.
  
• Strong organizational and time management skills.
  
• Analytical and problem-solving abilities, especially in ambiguous situations.
  
• Proficiency in CRM software.
  
• Ability to work independently and as part of a team.
  

• Customer-focused with a proactive approach to addressing client needs.
  
• Self-motivated with a results-driven mindset.
  
• Strong collaboration and teamwork skills.
  
• High level of adaptability and ability to thrive in a fast-paced environment.
  
• Commitment to continuous learning and improvement.
  

• Number of client visits completed daily (5-6 visits).
  
• Sales revenue generated vs. targets.
  
• Customer retention rate and satisfaction levels.
  
• Timeliness and accuracy of reports and CRM updates.
  
• Lead conversion rate from prospecting activities.
  
• Competitive salary with a commission structure.
  
• Opportunities for professional development and growth.
  
• Work in a dynamic and fast-paced environment.

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Direct message the job poster from Automation Anywhere

Our opportunity:

Are you ready to take on a pivotal role in driving client success at Automation Anywhere? As our Engagement Manager, you'll be at the forefront of ensuring exceptional client experiences, from building robust relationships to overseeing project lifecycles. Your dedication to client satisfaction will be instrumental in guiding them through their automation journey, ultimately shaping the future of our company and theirs. Join us and become a driving force in transforming the way businesses operate.

Who you’ll report to:

This role reports to the Sr. Director, Professional Services

You will make an impact by being responsible for:

• Acting as the primary point of contact for assigned clients, fostering trust and building strong, long-term relationships
• Collaborating with clients to understand their business needs, identify automation opportunities, and develop a clear roadmap for success
• Managing the entire project lifecycle, from pre-sales and scoping to implementation and post-go-live support
• Overseeing project teams, including solution architects, developers, and project managers, ensuring projects are delivered on time, within budget, and meet client expectations
• Proactively managing client expectations, communicating project progress, risks, and issues effectively
• Tracking and reporting on key performance indicators (KPIs) to measure project success and client satisfaction
• Identifying and developing new business opportunities within existing client accounts
• OKRs including Delivery, Revenue and P&L

You will be a great fit if you have:

• Minimum 8+ years of experience in a client-facing role, ideally within the enterprise software/SaaS or IT services industry
• Proven experience in managing complex projects from inception to completion
• Strong understanding of Robotic Process Automation (RPA), Gen AI and Intelligent Automation principles is a plus
• Must be able to speak Arabic fluently

You excel in these key competencies:

• Excellent communication, interpersonal, and negotiation skills
• Ability to build and maintain strong relationships with clients at all levels
• Excellent project management and organizational skills
• Proven ability to manage multiple priorities and deadlines in a fast-paced environment

This is a contractor role.

Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Reasonable adjustments will be made for disabilities where this is practicable. Job descriptions may be amended by Automation Anywhere from time to time as the business needs dictate and the list of responsibilities they set out are not exhaustive. Please note that we use automated decision-making technologies. If you don’t want us to do this, please let us know by reaching out to You have the right to request a human review of your application.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Consulting and Information Technology
• Industries Software Development

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Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Overview:
We are seeking a proactive and relationship-driven Relationship Management Specialist to join our team. In this role, you will be at the heart of building and maintaining long-term partnerships that drive mutual growth for Unipal and its partners. By understanding partner needs and delivering tailored solutions, you will play a key role in enhancing value, fostering engagement, and ensuring sustained success.

1. Build and maintain strong, long-term partnerships with clients across diverse industries.
2. Communicate Unipal's value proposition effectively, identifying opportunities for mutual growth.
3. Take ownership of partner relationships, proactively resolving issues and supporting partner growth.
4. Identify and execute upselling and cross-selling opportunities to increase partner engagement.
5. Maintain and update partner data in the CRM system, ensuring accurate reporting on relationship performance and growth.
6. Develop creative and customized solutions to enhance partner marketing and engagement efforts.

• Bachelor's degree in Business, Marketing, or a related field.
• 0-2 years of experience in Relationship Management, Business Development, or Client Success.
• Native Arabic speaker with fluency in English.
• Familiarity with CRM systems, basic data analytics, and proficiency in Microsoft Excel.
• Strong communication, active listening, and negotiation skills.
• Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.

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• Dammam/Khobar/Eastern Province - Saudi Arabia

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The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

• Supplier Relationship Management:
• Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
• Scout the market to find reputable partners for key bids and tenders
• Support the SRM Manager and Director in organization and meetings with key suppliers
• Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
• Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
• Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
• Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
• Coordinate with cross-functional teams to support seamless project execution
• Ensure adherence to procurement policies, ethical standards, and sustainability goals
• Maintain accurate and current supplier records and documentation
• Conduct market research to identify and evaluate potential new vendors
• Supplier Performance Metrics Oversight:
• Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
• Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
• Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
• Team Management, Learning & Development
• Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
• Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
• Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
  
  

• 6+ years of experience in vendor management, procurement, or supply chain operations
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements
• Strong analytical skills with the ability to identify and address risks effectively
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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The organization is a flagship giga project under Saudi Arabia's Vision 2030 initiative, aiming to create a world-class entertainment, cultural and lifestyle destination. As a multibillion-dollar project, it will encompass vast infrastructure development, hospitality, retail and service sectors, which requires effective and large scale management of supplier relationships and supply chain risks.

The Assistant Manager - SRM will support the implementation of the organization's SRM strategic and operational agenda. This comprises finding and meeting strategic suppliers and partners. As well as onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to the suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects within the organization.

Key Responsibilities :

• Supplier Relationship Management:
• Build and maintain strong relationships with key suppliers to ensure alignment with business objectives and service-level expectations
• Scout the market to find reputable partners for key bids and tenders
• Support the SRM Manager and Director in organization and meetings with key suppliers
• Serve as the primary point of contact for assigned suppliers, ensuring effective communication and timely issue resolution
• Monitor supplier performance through KPIs (e.g., quality, delivery, compliance) and drive continuous improvement initiatives
• Collaborate with internal stakeholders to align supplier capabilities with business needs and project goals
• Conduct regular supplier evaluations and risk assessments to identify concerns and recommend mitigation strategies
• Coordinate with cross-functional teams to support seamless project execution
• Ensure adherence to procurement policies, ethical standards, and sustainability goals
• Maintain accurate and current supplier records and documentation
• Conduct market research to identify and evaluate potential new vendors
• Supplier Performance Metrics Oversight:
• Conduct detailed performance analyses to measure supplier outputs against key performance indicators (KPIs), including quality, delivery timelines, cost efficiency, and compliance
• Support the development and delivery of supplier performance reports, highlighting trends, risks, and opportunities for continuous improvement
• Participate in regular supplier performance reviews and audits to ensure adherence to contractual obligations and established service standards
• Team Management, Learning & Development
• Oversee and mentor junior team members, providing guidance and support to encourage professional development and knowledge-sharing
• Promote a collaborative, inclusive, and performance-driven culture within the Supplier Relationship Management (SRM) team
• Contribute to capability building by supporting training initiatives and fostering continuous learning across the function
  
  

• 6+ years of experience in vendor management, procurement, or supply chain operations
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Preferred: Certified Professional in Supply Management (CPSM), Certified Supply Chain Professional (CSCP), Certified Purchasing Manager (CPM)
• Experience with KSA regulatory requirements
• Strong analytical skills with the ability to identify and address risks effectively
• Proven track record of managing supplier relationships and improving supplier performance
• Fluency in English is required, with proficiency in Arabic highly desirable
• Understanding of the local cultural and business landscape in Saudi Arabia through work experience in the region preferred

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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Direct message the job poster from 2P Perfect Presentation

We are looking for a Sales Account Management to join our team in Riyadh under the Tamheer Program . This internship opportunity is designed for fresh graduates seeking practical experience in client relations, sales support, and account management within the IT sector.

Responsibilities:

• Support Account Managers in managing and following up on client accounts.
• Assist in preparing sales presentations and marketing materials.
• Help analyze client needs and ensure customer satisfaction.
• Track sales opportunities and participate in client meetings when needed.
• Assist in updating sales performance reports and KPIs.
• Collaborate with sales and marketing teams on campaigns and strategies.
• Stay informed on market trends and competitor activities.
• Support in building and maintaining long-term client relationships.

Requirements:

• Bachelor’s degree in Computer Science or a related field .
• No prior experience required (as per Tamheer conditions: must not be registered in GOSI in the last 6 months).
• Passion for sales and building client relationships.
• Excellent communication skills in both Arabic and English.
• Fast learner and a team player.
• Basic knowledge or interest in IT, digital transformation, or infrastructure is a plus.

• Seniority level Internship

• Employment type Full-time

• Industries IT Services and IT Consulting

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