119 Client Coordination jobs in Saudi Arabia

Direct message the job poster from 2P Perfect Presentation

Organizational Development & Talent Management Specialist @2P Perfect Presentation

We are looking for a Sales Account Management to join our team in Riyadh under the Tamheer Program . This internship opportunity is designed for fresh graduates seeking practical experience in client relations, sales support, and account management within the IT sector.

Responsibilities:

• Support Account Managers in managing and following up on client accounts.
• Assist in preparing sales presentations and marketing materials.
• Help analyze client needs and ensure customer satisfaction.
• Track sales opportunities and participate in client meetings when needed.
• Assist in updating sales performance reports and KPIs.
• Collaborate with sales and marketing teams on campaigns and strategies.
• Stay informed on market trends and competitor activities.
• Support in building and maintaining long-term client relationships.

Requirements:

• Bachelor’s degree in Computer Science or a related field .
• No prior experience required (as per Tamheer conditions: must not be registered in GOSI in the last 6 months).
• Passion for sales and building client relationships.
• Excellent communication skills in both Arabic and English.
• Fast learner and a team player.
• Basic knowledge or interest in IT, digital transformation, or infrastructure is a plus.

Seniority level

• Seniority level Internship

Employment type

• Employment type Full-time

Job function

• Industries IT Services and IT Consulting

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Dsquares as one of the leading loyalty and rewards solutions' provider in MEA, working with many well-known clients such as Vodafone, Visa, Mastercard, Coca Cola, P&G, Exxon Mobil, Uber and many others is looking for a **Manager, Account Management **who'll mainly work on developing and growing the relationship with our clients specifically in the **Banking Sector**, increase our revenue through upsell and cross sell of Dsquares solutions, liase with internal teams to advance client objectives and meet projects KPI’s and business growth.

He/She will become the focal point for Banking clients, monitor and analyze program KPIs, and advise on best practices for program performance.

Duties & Responisbilities:

- Maintain & handle Client relationship to ensure client’s satisfaction.
- Interpret data, formulate reports and make recommendations monthly, weekly and quarterly.
- Remain fully informed with market trends and implement best practices based on previous program.
- Assess client’s needs and propose relevant campaigns to maximize commissions generated from each client.
- Propose merchants relevant to each customer segment.
- Monthly meetings with clients.
- Overlook team member’s performance and reports.
- Finding a way forward for each project to maximize commissions.
- 2-5 years of experience in marketing and/or account management.
- Degree in Business Administration, Marketing, Economics or a related field.
- Excellent communication and presentation skills.
- Strong problem solving, analytical and lateral thinking and conflict management skills.

To ensure that specific BUPA products are sold to retail customers based on generated leads, customer needs, and adherence to all sales processes, thereby achieving high customer satisfaction and helping the Retail Sales business meet its targets.

Responsibilities:

1. Follow set KPIs established by the team leader for calls, visits, and proposals.
2. Search for new leads through various sources such as the internet, calls, territory management, referrals, CRM, etc.
3. Submit quotations within the department KPI of 72 hours.
4. Maintain high standards in written correspondence in Arabic and English.
5. Fulfill renewal book targets.
6. Track all sales stages from prospect identification, calls, meetings, follow-ups, pricing, to agreement signing and relationship management.
7. Ensure premium collection aligns with the finance policy.
8. Ensure premium collection complies with BA credit control policy.
9. Aim for 100% collection of outstanding amounts.
10. Send the daily sales report to the team leader.
11. Provide a monthly report on all accounts that have been won or lost.
12. Stay informed about market trends and competitors.
13. Meet minimum weekly sales call standards and complete all reporting and forecasting promptly.
14. Pass on market intelligence regarding trends and competitor practices to retail sales management.
15. Ensure customer satisfaction during interactions.
16. Follow up on customer queries and requests, coordinating with other departments such as Membership, Customer Service, Pre-Auth, Claims, and Finance.
17. Conduct monthly visits or as needed to build strong relationships with clients and promote loyalty programs.
18. Comply with all regulatory requirements of SAMA and CCHI to mitigate compliance risks.

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Ready to learn more about us?

We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the root

We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA

As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact

Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM

Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.

Your Main Responsibilities

• Identifying, acquiring, and onboard sellers, brands, and stores with high potential in the Gulf region
• Facilitating negotiations on commercial and payment terms, while finalizing deals with brands and sellers.
• Orchestrating the onboarding process and collaborating with relevant parties to establish operational models.
• Monitoring and analyzing key performance indicators (KPIs) including revenue, profit and loss, and stock levels, in close coordination with Retail and Marketplace teams.
• Engaging with cross-functional teams to enhance KPIs and ensure alignment with overarching business objectives.
• Improving account engagement on the platform through regular meetings, assessing progress, and fostering stronger business relationships.
• Developing and implementing follow-up reports and automation processes in collaboration with relevant stakeholders.
• Tracking project plans and KPIs, while providing strategic insights to inform decision-making processes.
• Spearheading marketing and campaign initiatives for brands and sellers in collaboration with the Category team.
• Managing and addressing customer inquiries, requests, and needs while monitoring the market for potential risks and opportunities.

What We're Looking For

• Bachelor's or Master’s Degree preferably in Engineering, Management, Business or related fields.
• Extensive experience in business development or sales, preferably in an e-commerce or a tech company, with a focus on Electronics and Home & Furniture categories.
• Proficiency in conducting market research to identify potential vendors, assess their product offerings, and evaluate their suitability for partnership.
• Demonstrated ability to negotiate terms, contracts, and pricing with potential vendors to secure favorable agreements for both parties.
• Fluency in English and Arabic communication, both written and verbal.

JOIN US AND

* Take responsibility from day one and develop your skills with a talented and diverse international team.

* Experience open communication, flexibility, and a start-up spirit in our unique culture.

* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.

* Join creative and focused teams that prioritize collaboration and problem-solving.

* Access our extensive training platform for continuous learning and personal growth.

* Benefit from the support of a global team of experts with mentoring and professional development opportunities.

* Focus on talent and potential, not just job titles.

* Connect with teammates regardless of physical distance through events, meetings, and social activities.

* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.

We're looking forward to receiving your application!

We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.

We also provide a summer working model, with a two-month fully remote work opportunity during July and August.

The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.

Discover more about our #LifeatTrendyol and our culture on our Website ,LinkedIn andYouTube channels.

At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.

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Senior Specialist - Key Account Management Senior Specialist - Key Account Management

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An exciting opportunity to join one of Red Sea Global's subsidiaries, contributing to a dynamic and ever-evolving supply chain while making a meaningful impact on the Kingdom's Vision 2030.

Job Purpose:

• The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
• This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
• The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.

Job Responsibilities:

• Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
• Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
• Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
• Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
• Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
• Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
• Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.

Job Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
• 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
• Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
• Fluency in Arabic and English (both spoken and written) is required.
• Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
• Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
• CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
• Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
• Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
• Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Management
• Industries Transportation, Logistics, Supply Chain and Storage

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Product Sales

Follow set KPIs established by the team leader for calls, visits, and proposals.

Search for new leads through various sources such as the internet, calls, territory management, referrals, CRM, etc.

Ensure submission of quotations within the department KPI of 72 hours.

Maintain high standards of written correspondence in both Arabic and English.

Fulfill Renewal Book Target

Track all sales stages, from prospect identification, calls, meetings, follow-ups, pricing, to agreement signing and relationship management.

Collection

Ensure premium collection aligns with Finance policies.

Ensure premium collection complies with BA credit control policies.

Achieve 100% collection of outstanding amounts.

Reporting

Send daily sales reports to the Team Leader.

Provide monthly reports on all accounts that have been won or lost.

Maintain Market Awareness

Stay informed about market trends and competitors, and communicate relevant intelligence to retail sales management.

Meet minimum weekly sales call standards and complete all reporting and forecasting promptly.

Customer Experience

Ensure customer satisfaction during all interactions.

Follow up on customer queries and requests, coordinating with other departments such as Membership, Customer Service, Pre-Auth, Claims, and Finance.

Conduct monthly visits or as needed to build good relationships with clients and implement loyalty programs.

Compliance

Adhere to all regulatory requirements of SAMA and CCHI to mitigate compliance risks.

Skills

Proficiency in written and spoken English and Arabic.

Ability to work under pressure.

Strong drive to perform at high levels.

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Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential-and excitement for the journey ahead.
As a Customer Success Account Manager (CSAM) you will understands customers' industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. You will be the primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Location: Riyadh**
**Program start date: January 2026**
**About:** **Ru'aa Program** is Microsoft's program tailored for **Saudi Nationals** , aiming to accelerate Saudi employability and create market impact through early in career recruitment, and skilling programs.
**Program overview:** Microsoft Ru'aa Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
**Program Details: The 6 months, full-time** program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)
**Phase one** : _Onboarding & Skilling Bootcamp (1 month)_
+ Onboarding and introduction to Microsoft's mission, culture, strategy & structure.
+ Technical skilling to obtain globally recognized Microsoft technical certifications.
+ Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
**Phase two:** _On-the-job training (5 months)_
+ Joining as a **CSAM Intern** for on-the-job shadowing and training.
+ Mentorship and coaching sessions.
+ Supporting Microsoft teams in digital transformation projects.
+ Advanced technology trainings including AI, Machine Learning & Cloud Computing.
**Responsibilities:**
+ Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams.
+ Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
+ Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
+ Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
+ Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
**Qualifications**
**Minimum Qualifications**
+ Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated).
+ Saudi nationality.
+ Legally authorized to work in Saudi Arabia (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
+ Fluency in English.
**Preferred Qualifications**
+ Passion for technology and customer obsessed.
+ Displays stakeholder and relationship management.
+ Excellent verbal and written communication, analytical and presentation skills.
+ Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
#EiP #MCAPSEiP #RuaaProgram
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**خدمة عملاء - فترة مسائية**

Full time

براتب 4000 ريال

نوع الوظيفة: دوام كامل

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

About the Role :

SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.

Key Responsibilities :

• Respond to and serve our customers through SmartPlus official platforms and websites , as well as official social media channels such as Instagram, TikTok, etc.
• Provide accurate product information, support with order processing, and resolve customer issues effectively.
• Maintain strong product knowledge to guide customers and enhance their overall experience.
• Accurately document customer interactions, feedback, and cases in the CRM system.
• Collaborate with internal teams to ensure timely issue resolution and customer updates.
• Proactively identify opportunities for process improvements to elevate service quality.
• Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.

Qualifications :

High School Diploma or Technical Diploma (minimum).

Previous experience in customer service or a related field is preferred.

Strong communication and problem-solving skills.

Ability to multitask and work in a fast-paced environment.

Familiarity with CRM systems is a plus.

Requirements

High School Diploma or Technical Diploma (minimum).

Previous experience in customer service or a related field is preferred.

Strong communication and problem-solving skills.

Ability to multitask and work in a fast-paced environment.

Familiarity with CRM systems is a plus.

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