26 Center Of Excellence jobs in Saudi Arabia

Role Purpose

To drive sustainable continuous improvement within the finance organization, managing identified projects and deliver business process improvements through the evaluation of standardization, optimization, and automation opportunities to achieve strategic outcomes. Required to foster a culture of continuous improvement by continuously challenging the status quo and maintain a governance framework that will support this culture, improving processes by leveraging Insight (ERP), data analytics and continuous improvement to support the success strategies of the broader finance community. Cross-functional partnering with IT, HR and throughout the organization to review and prioritize a pipeline of changes related to financial systems, staffing related activities, processes, and procedures to support the strategic objectives within the set KPIs and adopted policies and procedures.

Responsibilities for Internal Candidates

Key Accountability Areas

Key Activities

Center of Excellence

• Validate the deployment of best finance business processes and practices, by working with Finance global process owners and other key cross-functional leaders, identify gaps and recommend corrective actions.
• Lead the Finance Center of Excellence in identifying, designing, and implementing process improvements and use of Key Performance Indicators (KPI's) to ensure adherence to define standards.
• Remain current on innovative process improvement practices by leveraging peer networks and other resources as appropriate.
• Manage and Team up with IT department by continually evaluating Insight (ERP) capabilities to identify solutions that will drive efficiencies & result in a best-in-class finance operation.
• Responsible for assurance of proper implementation of IFRS requirements.
• Manage and Team up with HR department by continually evaluating staff costs and payroll related activities to identify solutions that will drive efficiencies and result in a best-in-class finance operation.
• Conduct and steer meetings related to the provision of Finance related support services with the Department / Business Area Heads.
• Manage and Team up with cross-functional and functional business process owners on the execution of cross-functional projects to support Insight and the corresponding process and organizational design.
• Increases enterprise's understanding of performance in finance terms (Finance for non-finance concepts buildup)
• Validate and ensure basing strategies on business priorities for maximum ROI and added value.
• Ensure high standards of confidentiality to safeguard commercially sensitive information.
• Provide and support financial and business analysis & delivering insights links the financial reports to business strategies.
• Validate and ensure the design, development, and implementation of shared services modules within finance and cross functionally.
• Directly supervise COE Team members in providing support for above initiatives
• Review and validate insights into performance metrics, show the financial implications of decisions and help the business in obtaining budget approvals and investment proposals prepared as and when required.
• Ensures a clear line of sight between strategic goals and day-to-day activities and results in efficient performance management of Finance & Accounts and FP&A.
• Review Business Areas finance performance, identify gaps and recommend corrective actions.
• Coach and educate Business Areas on the related budgeting, costing, and reporting processes.
• Improves business agility and technology management, which in turn drives business efficiency (ERP implementation, integration & ownership from finance side)
• Provide a link between the Executive Management, Business Units, Corporate departments, and the Finance Team in relation to finance functions and processes.
• Validate and ensure business units financial KPIs in line with the corporate strategy, KPI preparation & Meetings.
• Maintain highest standards of professional conduct, ethics, and integrity in the provision of services in the department.
• Build and maintain strong and effective relationship with all other related units to achieve the section's goals/objectives.
• Actively participate in on-the-job training, mentoring, and coaching of subordinates
• Provide clear direction, prioritize tasks, assign, and delegate responsibility, and monitor the workflow.
• Lead the operational assessment process which is used for assessing and making recommendations pertaining to how the organization is operating against defined process, policies and best practices.
• Ensure high standards of confidentiality to safeguard commercially sensitive information.
• Actively participate in strategic, internal meeting and cross-departmental meetings which serve as the executive status and governance forum for the program.
• Allocate work to employees, conduct performance reviews, and manage leave and overtime in coordination with the Performance & Governance Manager to ensure efficiency of the section.
• Supervise direct reporters in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling.
• Drive the engagement and satisfaction of all employees within the section through holding periodic meetings to discuss the achievements and address any employee issues and/or concerns.

Policies, Processes and Procedures

• Support in monitoring day-to-day activities to ensure compliance with stipulated policies and procedures
• Contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement

People Management

• Actively participate in on-the-job training, mentoring and coaching of subordinates
• Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow
• Promote a high-performance working environment embracing SANS's values

Qualifications for Internal Candidates

Knowledge and Experience

• Minimum of 6 years of experience in a related field.

Education and Certifications

• A bachelor's degree Business Administration with specialization in Finance or Accounting or equivalent is required.
• Professional Certification such as CPA/CA and/or CMA is preferable.

ORGANIZATIONAL OVERVIEW

This opportunity is within one of Saudi Arabia’s largest healthcare providers, operating a network of 26 hospitals and numerous medical service centers. The healthcare system provides comprehensive services to active-duty personnel, retirees, their families, and referred civilians.

In recent years, autism spectrum disorder (ASD) has become a national health priority. In response, the organization is launching a Center of Excellence in Autism Care (Autism CoE) aimed at transforming the landscape of autism treatment and support across the network. The Center will focus on capability development, service innovation, and improving the overall quality of life for individuals with autism.

The Autism CoE will:

• Serve as the national leader in autism care and act as the central hub of expertise within the organization’s ecosystem,
• Lead the development and oversight of clinical care models, policies, and standardized treatment pathways,
• Deliver specialized multidisciplinary services, individualized interventions, life skills training, school transition support, and family engagement programs,
• Oversee workforce development through structured training, certification, and fellowship programs,
• Drive the development of infrastructure and digital health capabilities,
• Promote research and innovation in autism care and related digital technologies,
• Standardize autism data collection, analytics, and reporting,
• Coordinate and integrate autism-related services across facilities and departments.

ABOUT THE ROLE

This is a rare opportunity for a senior healthcare leader to co-found a transformative institution dedicated to autism care in Saudi Arabia. The selected candidate will serve as Joint Managing Director of the Autism CoE and as a key advisor to senior leadership on autism-related healthcare strategies. They will work closely with a Saudi national counterpart to oversee both the establishment and long-term operations of the Center.

• Location: Riyadh, Saudi Arabia
• Contract Type: Full-time preferred.

KEY RESPONSIBILITIES

The selected leader will act as an executive coach and co-director, jointly responsible for all aspects of the Autism CoE’s launch and management. Key responsibilities may include:

• Developing and implementing a comprehensive strategy to realize the vision of excellence in autism care,
• Evaluating current capabilities and enhancing overall service performance across the autism care network,
• Conducting a strategic review of clinical services, research, outreach, and communication initiatives,
• Leading the transformation of existing departments to improve efficiency, reduce costs, and optimize the patient and family experience,
• Establishing partnerships with leading autism care and research institutions globally,
• Defining and monitoring performance indicators to ensure continuous improvement,
• Collaborating with senior leadership to integrate autism-related operations into the broader healthcare system.

KEY REQUIREMENTS

The ideal candidate should:

• Have a proven track record in establishing and leading autism care centers or multi-site programs of excellence,
• Hold a doctoral degree (Ph.D., Psy.D., or M.D.) in a relevant field such as clinical psychology or neuroscience, with specialized training in autism spectrum disorder,
• Demonstrate a strong research background in autism or related neurodevelopmental disorders,
• Bring at least 15 years of leadership experience in healthcare operations, with a minimum of 8 years in senior roles,
• Possess deep knowledge of care models, healthcare finance, and regulatory environments,
• Have a successful history of developing and executing strategic initiatives that drive improved outcomes and operational efficiency,
• Exhibit excellent leadership, communication, and team-building skills,
• Be experienced in managing complex organizations with a data-driven and outcomes-focused approach,
• Be committed to building local leadership capabilities through active coaching and mentorship.

ORGANIZATIONAL OVERVIEW

This opportunity is with one of the largest healthcare providers in Saudi Arabia, operating a network of 26 hospitals and multiple medical service centers. The system provides healthcare services to a broad population that includes active-duty personnel, retirees, family members, and civilians referred through other healthcare systems.

In recent years, mental health has emerged as a national priority in Saudi Arabia. To address the increasing complexity and prevalence of mental health conditions, the organization is establishing a Center of Excellence in Mental Health (MHCoE) . This center will develop and apply world-class capabilities across its healthcare network. The MHCoE will:

• Serve as the central authority for military-related mental health within the healthcare system,
• Lead the development of clinical service models, policies, and standardized care pathways,
• Deliver specialized tertiary mental health services tailored to military-specific needs (e.g., trauma, PTSD, addiction, geriatric care, and complex psychiatric cases),
• Oversee the training, certification, and professional development of the mental health workforce,
• Guide infrastructure and technology development across facilities,
• Promote research and innovation with a focus on military and digital mental health,
• Standardize mental health data reporting and analytics,
• Coordinate and integrate mental health services across the network.

ABOUT THE ROLE

This is a unique opportunity for a seasoned mental health leader to shape a transformative initiative as the founding co-leader of a high-impact mental health institution in Saudi Arabia. Serving as Joint Managing Director of the MHCoE—and as a senior advisor on autism care—the selected candidate will work closely with a national counterpart to establish and operate a world-class mental health center.

• Location: Riyadh, Saudi Arabia
• Contract Type: Full-time preferred

KEY RESPONSIBILITIES

The selected candidate will serve as an executive coach to the appointed Managing Director while also sharing accountability for the MHCoE’s establishment and operations. Key responsibilities may include:

• Developing and implementing a strategic plan to achieve the center’s vision of excellence in mental health,
• Evaluating and enhancing the operational performance of the mental health network,
• Conducting a comprehensive audit of care delivery, clinical operations, research, communication, and outreach,
• Leading transformation initiatives within psychiatry departments to streamline operations and improve patient experience,
• Establishing global partnerships with leading mental health institutions,
• Designing and tracking KPIs to measure performance and drive improvement,
• Supporting executive leadership in aligning mental health services across the system.

KEY REQUIREMENTS

The ideal candidate should:

• Have led the development or management of a recognized mental health center or multi-site program of excellence,
• Be a psychiatrist (preferred) or clinical psychologist with expertise in military mental health,
• Bring a minimum of 15 years of leadership experience in mental health operations, including at least 8 years in senior roles,
• Demonstrate a strong grasp of care models, financial management, and healthcare regulatory frameworks,
• Possess a proven track record of implementing strategic plans that drive efficiency and improve outcomes,
• Exhibit strong interpersonal and leadership skills with the ability to build, mentor, and motivate teams,
• Be data-driven with experience managing large, complex healthcare organizations,
• Show adaptability and resilience in fast-paced healthcare environments,
• Be committed to developing local leadership through active coaching and knowledge transfer.

Responsibilities

• Write and edit high-quality copy for social media, web, and marketing materials.

• Develop creative concepts to boost audience engagement.

• Collaborate with design and marketing teams to maintain brand consistency.

Requirements

• Proven experience in creative or marketing content writing.

• Exceptional storytelling and communication skills.

• Creativity, attention to detail, and ability to meet deadlines.

Company Description

مفيد | MUFEED listed Company was established in 2009 in the field of event management, media production, as well as visual and audio media services, wood fabrication and digital marketing. We offer services through our specialized companies, ensuring a comprehensive approach to meet client needs. Our dedication to quality has garnered the trust of many clients. مفيد | MUFEED -

Role Description

This is a full-time, on-site role for a Business Strategy Specialist located in Riyadh. The Business Strategy Specialist will be responsible for developing and implementing business plans, conducting in-depth market research, and providing consulting services. This role also involves analyzing data to provide actionable insights and effective communication with stakeholders to drive business success.

Qualifications

• Strong Business Planning and Analytical Skills
• Proficient in Market Research and Consulting
• Excellent Communication skills
• Ability to work collaboratively in a fast-paced environment
• Bachelor's degree in Business Administration, Economics, or related field
• Experience in the event production and media industry is a plus

This opportunity is within one of the largest healthcare networks in Saudi Arabia, consisting of 26 hospitals and numerous medical service centers. The system delivers care to active-duty personnel, retirees, dependents, and referred civilian patients.

As part of its long-term vision to improve healthcare outcomes through evidence-based practices, the organization is expanding its current scientific research function into a Center of Excellence in Health Research (Research CoE) . This enhanced center will provide expanded capabilities, infrastructure, and leadership to position the organization as a national leader in clinical and applied health research.

The Research CoE will:

• Serve as the central authority for health research within the organization’s ecosystem and as a national leader in clinical research,


• Lead the development and governance of clinical research across key national healthcare priorities,


• Develop the necessary physical and technological infrastructure for research excellence,


• Drive workforce capacity through specialized training, certification, and fellowship programs,


• Promote innovation and establish research partnerships both locally and globally,


• Lead the dissemination and practical translation of research outcomes into clinical practice,


• Support the formation of national research alliances to advance strategic goals.

This is a rare opportunity for a senior, accomplished research and innovation leader to co-found and co-lead a flagship military health research institution in Saudi Arabia. The selected candidate will serve as Joint Managing Director of the Research CoE and a senior advisor on health research strategy. They will work in close collaboration with a national counterpart to jointly oversee the design, setup, and long-term operation of a world-class research center.

• Location: Riyadh, Saudi Arabia


• Contract Type: Full-time preferred.

The selected leader will act as an executive coach to the appointed Managing Director and share joint accountability for the setup and management of the Research CoE. Responsibilities may include:

• Developing and executing a strategic roadmap aligned with the organization's vision for health research excellence,


• Assessing and improving the research and innovation infrastructure and performance across the healthcare system,


• Conducting strategic audits of research-related functions, including planning, budgeting, funding, infrastructure, execution, and results dissemination,


• Identifying and engaging leading global institutions as strategic research partners,


• Establishing and monitoring KPIs to ensure continuous improvement and impact,


• Working with senior leadership to ensure research operations are well integrated across the healthcare system.

The ideal candidate will:

• Have demonstrated success in establishing and leading reputable health research centers or institutions (experience in military or government-related health research is a plus),


• Hold an advanced degree such as a PhD, MD, or D.Sc., with extensive research credentials,


• Possess at least 15 years of progressive experience in health research leadership, including 8 or more years at a senior level,


• Bring deep research experience in fields such as military medicine, infectious diseases, trauma, or related specialties (preferred),


• Have held leadership roles in research institutions, academia, or public health agencies, and maintain active membership in relevant professional organizations,


• Exhibit exceptional leadership, collaboration, and people development skills,


• Be adept at data-informed decision-making and experienced in managing complex organizations,


• Show adaptability and commitment to excellence in a fast-evolving healthcare and research environment,


• Be committed to developing national capabilities through active mentorship and leadership development.

Job Summary:

The Director of the Service Excellence Center (SEC) will lead SRACO FM's initiative to enhance service quality and operational governance. This role, reporting directly to the Chief Operating Officer (COO), will ensure the delivery of consistent, high-quality FM services across over 200 projects through standardization, innovation, and continuous performance improvement. The Director will drive transformation by bridging strategy and execution, fostering operational discipline, and enabling digital advancements.

Key Tasks:

1. Strategic & Organizational Leadership

2. Establish the SEC as a governance and transformation hub.

3. Implement a standardized SRACO FM Operating Model across all business units.
4. Lead functional areas including QHSE, CAFM, Data Analytics, and Technical Support.

5. Align Operations, Commercial, HR, and ICT departments for integrated performance.

6. Quality, Compliance & Governance

7. Oversee Quality Assurance and Compliance Audits to ensure adherence to SLAs and KPIs.

8. Develop and enforce Standard Operating Procedures (SOPs) for all service lines.
9. Implement ISO frameworks and maintain audit readiness year-round.

10. Report performance and audit results to the COO and Executive Committee.

11. CAFM, Data & Digital Transformation

12. Lead the deployment of the CAFM Platform across all SRACO projects.

13. Develop data dashboards for real-time operational visibility.
14. Collaborate with ICT on middleware and automation tools.

15. Transition operational reporting to digital, data-driven systems.

16. Mobilization & Operational Readiness

17. Lead the Mobilization & Planning Unit for contract readiness.

18. Create Project Startup Playbooks for resource allocation and training.
19. Review and approve mobilization plans before handover.

20. Manage demobilization and transition to ensure contractual compliance.

21. Technical Support for Hard & Soft Services

22. Supervise Technical Managers for Hard and Soft Services.

23. Standardize preventive maintenance programs and asset management.
24. Develop technical guidelines aligned with best practices.

25. Support operations in troubleshooting and audits.

26. Continuous Improvement & Training

27. Manage the SRACO Service Excellence Academy and certification programs.

28. Introduce Lean FM and Kaizen methodologies for improvement.
29. Conduct lessons-learned sessions and quarterly reviews.

30. Foster a culture of accountability and service excellence.

31. Client Experience & ESG Integration

32. Develop a Client Experience Program to measure satisfaction.

33. Track ESG and Saudization KPIs under the Service Excellence framework.
34. Collaborate with BD and Operations on proposals and tenders.
35. Represent SRACO at industry forums and client reviews.

Qualifications & Skills:

• Education
  : Bachelor's degree in Engineering, Facilities Management, or Business Administration (Master's preferred).
• Experience
  : Minimum 15 years in large-scale FM or Operations, with at least 5 years in leadership roles focused on QA/QC or Service Excellence.
• Expertise
  : Proven track record in governance frameworks, digital FM systems (CAFM/CMMS), and service transformation.
• Knowledge
  : Familiarity with ISO systems, local content frameworks, and Vision 2030 initiatives.
• Skills
  : Strong communication, leadership, and stakeholder management abilities.
• Languages
  : Fluent in English; proficiency in Arabic is highly desirable.

Job Purpose

To support senior management in executing and enhancing the company's strategy by translating strategic objectives into actionable and measurable plans, analyzing internal and external performance, identifying growth and expansion opportunities, and proposing business development initiatives and strategic partnerships that drive the achievement of company goals and strengthen its market position.

Key Responsibilities

1. Strategy Execution & Development

• Translate strategic objectives into initiatives and operational projects, and coordinate execution with relevant departments.
• Develop detailed implementation plans (Action Plans) including timelines, responsibilities, and required resources.
• Monitor and analyze performance indicators (KPIs), identify deviations, and provide corrective recommendations.
• Conduct SWOT analyses
  and review organizational structures and processes to identify improvement opportunities, enhance efficiency, and reduce waste.
• Contribute to the regular review and update of the company's strategic plan based on internal and external changes.

2. Business Development & Growth

• Analyze markets and competitors to identify business growth and expansion opportunities.
• Develop new initiatives and strategic partnerships that strengthen the company's market presence.
• Prepare and evaluate feasibility studies for new or expansion projects.
• Contribute to preparing business proposals, tenders, and partnership documents, and ensure targeted outcomes are achieved.

3. Performance Management & Reporting

• Develop and monitor key performance indicators (KPIs) aligned with strategic objectives.
• Design and maintain
  digital dashboards
  using Excel or Power BI to track and visualize performance.
• Prepare analytical reports and presentations for senior management, highlighting performance, risks, and opportunities.

4. Communication & Coordination

• Coordinate with operational and administrative departments to ensure alignment and integration of strategic initiatives.
• Promote a culture of performance, accountability, and continuous improvement.
• Represent management in meetings and initiatives related to strategy or business development.

Qualifications & Experience

• Bachelor's degree in
  Business Administration, Strategic Management, Marketing, Organizational Development, Project Management
  ,
• or any related administrative or economic field (or equivalent).

Experience:

• 3 to 6 years
  of experience in
  strategy, business development, performance management, or organizational analysis.

Preferred Certifications:

• Balanced Scorecard Professional (BSP)
  or equivalent.
• Project Management Professional (PMP)
  or equivalent.
• Strategic Planning and Analysis
  certification.

Technical Knowledge & Skills:

• Strong knowledge of
  KPI design and monitoring
  .
• Proficiency in
  Excel and PowerPoint
  (Power BI preferred).
• Familiarity with
  Balanced Scorecard
  and
  OKR methodologies
  .
• Ability to create professional
  reports and performance dashboards
  .
• Excellent command of
  Arabic and English
  (spoken and written).

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.