113 Catering Liaison jobs in Saudi Arabia
Mgr-Catering Sales
Marriott
Posted 5 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25132548
**Job Category** Sales & Marketing
**Location** Le Meridien Medina, Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, Saudi Arabia, 42351VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company's Customer Service Standards and hotel's Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel's primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25132548
**Job Category** Sales & Marketing
**Location** Le Meridien Medina, Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, Saudi Arabia, 42351VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company's Customer Service Standards and hotel's Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel's primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Asstmgr-catering Sales
Riyadh, Riyadh
Marriott International, Inc
Posted today
Job Viewed
Job Description
**Job Number** 23121452
**Job Category** Sales & Marketing
**Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maximizing Revenue & Managing Profitability**
- Solicits/books local catering business and develops group business.
- Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting.
- Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.
- Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue.
- Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market.
**Managing Sales Activities**
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services.
- Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.
- Ensures catering leaders are generating lost business reports.
- Manages the catering sales efforts for the property including local and group/catering business.
- Distributes catering and group contracts before group arrival.
- Understands competitor offerings and effectively sells against them.
**Providing Exceptional Customer Service**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction.
- Supports company’s customer service standards and property’s brand standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.
**Job Category** Sales & Marketing
**Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Position supports the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Assists the seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Maximizing Revenue & Managing Profitability**
- Solicits/books local catering business and develops group business.
- Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting.
- Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders.
- Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue.
- Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market.
**Managing Sales Activities**
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services.
- Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.
- Ensures catering leaders are generating lost business reports.
- Manages the catering sales efforts for the property including local and group/catering business.
- Distributes catering and group contracts before group arrival.
- Understands competitor offerings and effectively sells against them.
**Providing Exceptional Customer Service**
- Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other property departments in order to ensure guest satisfaction.
- Supports company’s customer service standards and property’s brand standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.
This advertiser has chosen not to accept applicants from your region.
1
Catering Sales Manager (Pre-Opening)
InterContinental Hotels Group
Posted 7 days ago
Job Viewed
Job Description
Hotel: The Red Sea Resort (RUHSI), Red Sea, Shura Island, 48511
At InterContinental Hotels & Resorts, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:
charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As Catering Sales Manager, (Reactive) you will be responsible for:
Duties and Responsibilities
Driving Catering Sales & Market Growth:
- Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
- Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
- Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
- Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.
Client Management & Event Planning
- Serve as the primary point of contact for group catering clients from proposal through event execution.
- Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
- Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
- Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.
Strategic Collaboration & Execution:
- Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
- Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
- Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
- Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
- Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.
Reporting & Analysis:
- Generate BEO’s, and conducts BEO meetings
- Produce weekly and monthly BOB reports, conversion, and forecast reports
- Keeps an accurate system record of accounts, events and contacts
- Update PMS system with all incoming inquiries, with accurate revenues
- Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.
Qualifications and Requirements
- Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.
- Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Pre-opening experience is an advantage.
- Opera S&C / Delphi system knowledge is a must.
Other Requirements
- Comply with hotel rules and regulations and provisions contained in the employment handbook
- Comply with company’s grooming standards to portray a professional image of self and the hotel
- Comply with time and attendance policies set by the resort
- Actively participate in training and development programs and maximize opportunities for self-development
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
- Familiarize yourself with emergency and evacuation procedures
How do I deliver This?
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Catering Sales Manager (Pre-Opening)
IHG Hotels & Resorts
Posted 12 days ago
Job Viewed
Job Description
Join to apply for the Catering Sales Manager (Pre-Opening) role at IHG Hotels & Resorts
3 weeks ago Be among the first 25 applicants
Join to apply for the Catering Sales Manager (Pre-Opening) role at IHG Hotels & Resorts
At InterContinental Hotels & Resorts, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:
charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As Catering Sales Manager, (Reactive) you will be responsible for:
Essential
Duties and Responsibilities
Driving Catering Sales & Market Growth:
- Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
- Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
- Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
- Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.
- Serve as the primary point of contact for group catering clients from proposal through event execution.
- Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
- Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
- Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.
- Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
- Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
- Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
- Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
- Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.
- Generate BEO’s, and conducts BEO meetings
- Produce weekly and monthly BOB reports, conversion, and forecast reports
- Keeps an accurate system record of accounts, events and contacts
- Update PMS system with all incoming inquiries, with accurate revenues
- Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.
- Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.
- Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Pre-opening experience is an advantage.
- Opera S&C / Delphi system knowledge is a must.
- Comply with hotel rules and regulations and provisions contained in the employment handbook
- Comply with company’s grooming standards to portray a professional image of self and the hotel
- Comply with time and attendance policies set by the resort
- Actively participate in training and development programs and maximize opportunities for self-development
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
- Familiarize yourself with emergency and evacuation procedures
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Other
- Industries Hospitality
Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x
Sign in to set job alerts for “Catering Sales Manager” roles. Catering Manager - Four Seasons Resort and Residences AMAALA at Triple Bay, Saudi Arabia Regional Sales Manager (AI Video Analytics) Regional Sales Manager Water Treatment (Middle East) Manager-Event Operations (MAS7-20003929) Event Operations Manager (Saudi National)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Catering Sales Manager (Pre-Opening)
IHG Hotels & Resorts
Posted 18 days ago
Job Viewed
Job Description
Join to apply for the Catering Sales Manager (Pre-Opening) role at IHG Hotels & Resorts
3 weeks ago Be among the first 25 applicants
Join to apply for the Catering Sales Manager (Pre-Opening) role at IHG Hotels & Resorts
At InterContinental Hotels & Resorts, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:
charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As Catering Sales Manager, (Reactive) you will be responsible for:
Essential
Duties and Responsibilities
Driving Catering Sales & Market Growth:
- Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
- Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
- Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
- Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.
- Serve as the primary point of contact for group catering clients from proposal through event execution.
- Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
- Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
- Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.
- Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
- Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
- Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
- Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
- Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.
- Generate BEO's, and conducts BEO meetings
- Produce weekly and monthly BOB reports, conversion, and forecast reports
- Keeps an accurate system record of accounts, events and contacts
- Update PMS system with all incoming inquiries, with accurate revenues
- Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.
- Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field preferred.
- Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Pre-opening experience is an advantage.
- Opera S&C / Delphi system knowledge is a must.
- Comply with hotel rules and regulations and provisions contained in the employment handbook
- Comply with company's grooming standards to portray a professional image of self and the hotel
- Comply with time and attendance policies set by the resort
- Actively participate in training and development programs and maximize opportunities for self-development
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
- Familiarize yourself with emergency and evacuation procedures
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Other
- Industries Hospitality
Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x
Sign in to set job alerts for "Catering Sales Manager" roles. Catering Manager - Four Seasons Resort and Residences AMAALA at Triple Bay, Saudi Arabia Regional Sales Manager (AI Video Analytics) Regional Sales Manager Water Treatment (Middle East) Manager-Event Operations (MAS7-) Event Operations Manager (Saudi National)We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
This advertiser has chosen not to accept applicants from your region.
4
Catering Sales Manager (Pre-Opening)
InterContinental Hotels Group
Posted today
Job Viewed
Job Description
Hotel: The Red Sea Resort (RUHSI), Red Sea, Shura Island, 48511
At InterContinental Hotels & Resorts, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:
charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As Catering Sales Manager, (Reactive) you will be responsible for:
Duties and Responsibilities
Driving Catering Sales & Market Growth:
- Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
- Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
- Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
- Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.
Client Management & Event Planning
- Serve as the primary point of contact for group catering clients from proposal through event execution.
- Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
- Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
- Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.
Strategic Collaboration & Execution:
- Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
- Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
- Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
- Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
- Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.
Reporting & Analysis:
- Generate BEO’s, and conducts BEO meetings
- Produce weekly and monthly BOB reports, conversion, and forecast reports
- Keeps an accurate system record of accounts, events and contacts
- Update PMS system with all incoming inquiries, with accurate revenues
- Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.
Qualifications and Requirements
- Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.
- Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
- Pre-opening experience is an advantage.
- Opera S&C / Delphi system knowledge is a must.
Other Requirements
- Comply with hotel rules and regulations and provisions contained in the employment handbook
- Comply with company’s grooming standards to portray a professional image of self and the hotel
- Comply with time and attendance policies set by the resort
- Actively participate in training and development programs and maximize opportunities for self-development
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
- Familiarize yourself with emergency and evacuation procedures
How do I deliver This?
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Catering Sales Manager (Pre-Opening)
IHG
Posted 12 days ago
Job Viewed
Job Description
**At InterContinental Hotels & Resorts®, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:**
charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As **Catering Sales** Manager, (Reactive) you will be responsible for:
**Duties and Responsibilities**
**Essential**
**Driving Catering Sales & Market Growth:**
1. Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
2. Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
3. Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
4. Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.
**Client Management & Event Planning**
1. Serve as the primary point of contact for group catering clients from proposal through event execution.
2. Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
3. Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
4. Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.
**Strategic Collaboration & Execution:**
1. Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
2. Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
3. Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
4. Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
5. Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.
**Reporting & Analysis:**
1. Generate BEO's, and conducts BEO meetings
2. Produce weekly and monthly BOB reports, conversion, and forecast reports
3. Keeps an accurate system record of accounts, events and contacts
4. Update PMS system with all incoming inquiries, with accurate revenues
5. Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.
**Qualifications and Requirements**
1. Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field preferred.
2. Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
3. Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
4. Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
5. Pre-opening experience is an advantage.
6. Opera S&C / Delphi system knowledge is a must.
**Other Requirements**
+ Comply with hotel rules and regulations and provisions contained in the employment handbook
+ Comply with company's grooming standards to portray a professional image of self and the hotel
+ Comply with time and attendance policies set by the resort
+ Actively participate in training and development programs and maximize opportunities for self-development
+ Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
+ Familiarize yourself with emergency and evacuation procedures
**How do I deliver This?**
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence:** having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening:** focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness:** is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As **Catering Sales** Manager, (Reactive) you will be responsible for:
**Duties and Responsibilities**
**Essential**
**Driving Catering Sales & Market Growth:**
1. Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
2. Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
3. Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
4. Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.
**Client Management & Event Planning**
1. Serve as the primary point of contact for group catering clients from proposal through event execution.
2. Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
3. Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
4. Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.
**Strategic Collaboration & Execution:**
1. Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
2. Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
3. Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
4. Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
5. Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.
**Reporting & Analysis:**
1. Generate BEO's, and conducts BEO meetings
2. Produce weekly and monthly BOB reports, conversion, and forecast reports
3. Keeps an accurate system record of accounts, events and contacts
4. Update PMS system with all incoming inquiries, with accurate revenues
5. Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.
**Qualifications and Requirements**
1. Bachelor's degree in hospitality management, Business Administration, Marketing, or a related field preferred.
2. Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
3. Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
4. Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
5. Pre-opening experience is an advantage.
6. Opera S&C / Delphi system knowledge is a must.
**Other Requirements**
+ Comply with hotel rules and regulations and provisions contained in the employment handbook
+ Comply with company's grooming standards to portray a professional image of self and the hotel
+ Comply with time and attendance policies set by the resort
+ Actively participate in training and development programs and maximize opportunities for self-development
+ Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
+ Familiarize yourself with emergency and evacuation procedures
**How do I deliver This?**
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
+ **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests
+ **True Confidence:** having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
+ **True Listening:** focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
+ **True Responsiveness:** is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
Catering & Events Sales Coordinator
IHG
Posted 11 days ago
Job Viewed
Job Description
**DUTIES AND RESPONSIBILITIES**
**Our People**
+ Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars,
answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)
**Financial Returns**
+ Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
+ Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases,
and complete departmental monthly reports.
+ Conduct relative sales calls to target segment as per the sales plan set up by the Director of Commercial.
+ Prepare relative reports as required by the Director of Commercial.
**Responsible Business**
+ Participate in all community relations activities
**Guest Experience**
+ Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
+ Promote team work and quality service through daily communication and coordination with other departments.
Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special
handling.
+ May coordinate outside vendor service needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
**QUALIFICATIONS AND REQUIREMENTS**
High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some College preferred.
Must speak fluent English.
This job requires ability to perform the following:
+ Frequently standing up and moving about the facility
+ Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
+ Communicating with customers, employees, and third parties
+ Use a keyboard to generate correspondence, reports, etc.
+ Handling objects, products and computer equipment
Other:
+ Communication skills are utilized a significant amount of time when interacting with clients and guests.
+ Reading and writing abilities are utilized often.
+ Basic math skills are used frequently.
+ May be required to work nights, weekends, and/or holidays.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**Our People**
+ Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars,
answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)
**Financial Returns**
+ Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
+ Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases,
and complete departmental monthly reports.
+ Conduct relative sales calls to target segment as per the sales plan set up by the Director of Commercial.
+ Prepare relative reports as required by the Director of Commercial.
**Responsible Business**
+ Participate in all community relations activities
**Guest Experience**
+ Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
+ Promote team work and quality service through daily communication and coordination with other departments.
Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special
handling.
+ May coordinate outside vendor service needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
**QUALIFICATIONS AND REQUIREMENTS**
High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some College preferred.
Must speak fluent English.
This job requires ability to perform the following:
+ Frequently standing up and moving about the facility
+ Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
+ Communicating with customers, employees, and third parties
+ Use a keyboard to generate correspondence, reports, etc.
+ Handling objects, products and computer equipment
Other:
+ Communication skills are utilized a significant amount of time when interacting with clients and guests.
+ Reading and writing abilities are utilized often.
+ Basic math skills are used frequently.
+ May be required to work nights, weekends, and/or holidays.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service
Riyadh, Riyadh
Marblecuisine
Posted today
Job Viewed
Job Description
**خدمة عملاء - فترة مسائية**
Full time
براتب 4000 ريال
نوع الوظيفة: دوام كامل
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
Full time
براتب 4000 ريال
نوع الوظيفة: دوام كامل
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Specialist
Emdad
Posted 1 day ago
Job Viewed
Job Description
About the Role :
SmartPlus is seeking a dedicated Customer Service Specialist to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences, handling inquiries efficiently, and ensuring client satisfaction across all touchpoints.
Key Responsibilities :
- Respond to and serve our customers through SmartPlus official platforms and websites , as well as official social media channels such as Instagram, TikTok, etc.
- Provide accurate product information, support with order processing, and resolve customer issues effectively.
- Maintain strong product knowledge to guide customers and enhance their overall experience.
- Accurately document customer interactions, feedback, and cases in the CRM system.
- Collaborate with internal teams to ensure timely issue resolution and customer updates.
- Proactively identify opportunities for process improvements to elevate service quality.
- Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.
Qualifications :
Requirements
This advertiser has chosen not to accept applicants from your region.
9