109 Catering Liaison jobs in Saudi Arabia

The Catering Sales Specialist is responsible for promoting and selling catering and hospitality services to clients such as corporate companies, event organizers, and private customers. This role involves understanding client needs, preparing proposals, coordinating event requirements, and ensuring high-quality service delivery to achieve sales targets and customer satisfaction.

Key Responsibilities:

* Identify and approach potential clients to promote catering services.

* Understand client requirements for events (weddings, conferences, banquets) and provide customized proposals.

* Prepare quotations, contracts, and negotiate pricing and service terms.

* Coordinate with kitchen, logistics, and operations teams to ensure smooth event execution.

* Maintain strong relationships with existing clients and develop new business opportunities.

* Achieve sales targets and contribute to revenue growth.

* Attend industry events, exhibitions, and networking activities to increase brand exposure.

Required Skills & Qualifications:

* Proven experience in catering, hospitality, or sales (preferred 1 -2 years).

* Strong communication and negotiation skills.

* Excellent customer service and client relationship management.

* Ability to work under pressure and handle multiple events.

* Knowledge of event planning, food & beverage services, and hospitality standards.

* Ability to prepare reports, proposals, and sales presentations.

* Bachelor's degree in Hospitality, Business, or a related field (preferred).

Company Description

MYRA, known for its innovative creations and exquisite flavor, brings the enchanting world of patisserie and viennoiserie to the world. Our commitment to quality and creativity makes us a leading name in the industry. We pride ourselves on delivering exceptional culinary experiences that delight our customers. Located in Jeddah, we are passionate about crafting memorable moments through our delectable offerings.

Role Description

This is a full-time, on-site role based in Jeddah for a Catering Sales Specialist. The Catering Sales Specialist will manage day-to-day tasks involving customer satisfaction, catering sales, and customer service. Responsibilities include identifying client needs, planning and coordinating catering events, ensuring impeccable service, and achieving sales targets. The role involves direct interaction with clients to provide tailored catering solutions that meet their requirements and exceed expectations.

Qualifications

• Experience in Customer Satisfaction and Customer Service
• Proven track record in Catering Sales and Sales
• Knowledge and expertise in the Food & Beverage industry
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and multitasking abilities
• Bachelor's degree in Hospitality, Business, or a related field is preferred

Company Description

MYRA is known for its innovative creations and exquisite flavor, bringing the enchanting world of patisserie and viennoiserie to the world. MYRA aims to delight customers with unique and high-quality products. The focus is on combining traditional techniques with modern creativity to offer a one-of-a-kind culinary experience.

Role Description

This is a full-time on-site role for a Catering Sales Manager located in Jeddah. The Catering Sales Manager will be responsible for driving sales of catering services, planning and coordinating events, ensuring customer satisfaction, and managing customer service. The role involves working closely with the Food & Beverage team to deliver exceptional catering experiences.

Qualifications

• Bachelors degree
• 3+ years in catering sales and proven track record
• Skills in Catering Sales, Event Planning, and Customer Satisfaction
• Strong Customer Service abilities
• Experience in Food & Beverage management
• Excellent communication and interpersonal skills
• Ability to work collaboratively with teams
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality, Business, or related field

Company Description

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Role Description

This is a full-time on-site role for a Catering Sales Manager located in Riyadh. The Catering Sales Manager will be responsible for generating sales within the catering sector, managing customer relationships, and ensuring customer satisfaction. Day-to-day tasks include responding to customer inquiries, planning and coordinating catering events, liaising with the food & beverage team to meet client needs, and ensuring high levels of customer service. The role may also involve budget management, marketing activities, and maintaining detailed records of sales and events.

Qualifications and Skills Required

• Ability to analyze data and make strategic decisions.
• Customer Satisfaction and Customer Service skills
• Proven experience in Catering Sales
• Expertise in Event Planning for various types of events
• Knowledge of the Food & Beverage industry
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred
• Fluency in Arabic and English is an advantage
• In-depth knowledge of the food and hospitality sector.

Hotel: The Red Sea Resort (RUHSI), Red Sea, Shura Island, 48511

At InterContinental Hotels & Resorts, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:

charming by being approachable, having confidence and showing respect.

Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership

of getting things done.

Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

As Catering Sales Manager, (Reactive) you will be responsible for:

Duties and Responsibilities

Driving Catering Sales & Market Growth:

• Develop tailored proposals, menus, and presentations that reflect the unique setting of Shura Island and the cultural richness of The Red Sea.
• Partner with the commercial team to ensure alignment with hotel-wide strategies and revenue objectives.
• Analyse market trends, competitor offerings, and seasonal demand to identify growth opportunities and mitigate risks.
• Build clients relations and engage with corporate, leisure and group businesses proactively to solicit MICE business for hotel.

Client Management & Event Planning

• Serve as the primary point of contact for group catering clients from proposal through event execution.
• Liaise closely with culinary, banquet operations, and AV teams to ensure flawless delivery of events.
• Maximize client satisfaction through personalized service, anticipatory planning, and meticulous attention to detail.
• Upsell event enhancements including luxury suites, dining experiences, recreational add-ons, and wellness offerings.

Strategic Collaboration & Execution:

• Collaborate with marketing to develop compelling sales collateral and promotional campaigns.
• Conduct property tours, FAM trips, and site inspections to inspire client confidence and bookings.
• Coordinate and support client site inspections, pre-event meetings, and event logistics in collaboration with internal stakeholders.
• Ensure contracts, BEOs, and client communications are accurate, timely, and brand-compliant.
• Monitor conversion rates, forecast revenue, and report on KPIs to support performance tracking.

Reporting & Analysis:

• Generate BEO’s, and conducts BEO meetings
• Produce weekly and monthly BOB reports, conversion, and forecast reports
• Keeps an accurate system record of accounts, events and contacts
• Update PMS system with all incoming inquiries, with accurate revenues
• Responds in timely manner to all incoming inquiries through Meeting Broker, CVENT, LeadShare and sales proactive team.

Qualifications and Requirements

• Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred.
• Minimum 3 years of catering sales experience in a luxury hotel or resort environment.
• Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
• Proven track record of achieving revenue targets, managing complex events, and cultivating key accounts.
• Pre-opening experience is an advantage.
• Opera S&C / Delphi system knowledge is a must.

Other Requirements

• Comply with hotel rules and regulations and provisions contained in the employment handbook
• Comply with company’s grooming standards to portray a professional image of self and the hotel
• Comply with time and attendance policies set by the resort
• Actively participate in training and development programs and maximize opportunities for self-development
• Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
• Familiarize yourself with emergency and evacuation procedures

How do I deliver This?
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

The Role

We are seeking a dedicated Customer Service Specialist to join a growing investment firm in Riyadh. The ideal candidate will provide exceptional support to clients, ensuring a seamless and professional experience as they navigate investment opportunities and services. Responsibilities: - Respond to client inquiries promptly and professionally via phone, e-mail, and in-person. - Assist clients with account setup, updates, and investment product information. - Resolve customer issues and complaints efficiently, escalating complex cases as necessary. - Maintain accurate records of customer interactions and transactions. - Collaborate with internal teams to improve client experience and service delivery. - Stay updated on company investment products, policies, and industry trends to provide accurate information.

Requirements

• Proven experience in customer service, preferably in the investment or financial sector, within KSA. - You will need to hold a CME-1 certificate. - Strong communication skills in English and Arabic, both verbal and written. - Ability to handle sensitive information with confidentiality. - Bachelor's degree in business, finance, or related field is preferred.

About the company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years success under our belts and a workforce of 10,000+ people across 32 countries, weve evolved to put our customers at the heart of everything we do. So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow. Offering an unrivalled suite of recruitment and workplace solutions, whether youre looking for whats next in your career, or have a gap to fill, well help you get where you want to go. You can rely on us to deliver today and help you plan for tomorrow.

To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.

Responsibilities:

• Answer incoming phone calls, emails, chats promptly and professionally.
• Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
• Provide customers with basic product/service information and direct them to the right contact when necessary.
• Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
• Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
• Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
• Follow up with customers after order delivery to ensure satisfaction and collect feedback.
• Proactively reach out to inactive customers to identify reasons and re-engage them.
• Generate monthly reports on customer activity, feedback, and engagement trends.
• Share insights with the marketing team to support service improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Strong written and verbal communication skills.

• She should have high level of interpersonal and customer handling skills.

• Proficiency in Arabic and English is a strong advantage.

Please send you're your CV to