10 Case Management jobs in Saudi Arabia
Case Management Assistant I
Riyadh, Riyadh
King Faisal Specialist Hospital and Research Centre
Posted today
Job Viewed
Job Description
Promotes effective utilisation of health care resources. Collaborates with the interdisciplinary team to achieve optimal clinical, financial and resource outcomes within a defined time frame. Coordinates patients’ progress through the episode of care, reporting and correcting variances for specific patient populations.
**Essential Responsibilities and Duties**:
1. Supervises and facilitates the work of the Case Management Assistant II.
2. Assumes responsibility for the waiting list for specific service areas.
3. Maintains liaison with referring hospital and referring physicians to ensure that all necessary information and documentation regarding patients are available.
4. Manages and tracks the daily referrals of new patients.
5. Monitors the initiation and follow up of the discharges planning process.
6. Ensures that Case Management Assessment is done within one working day admission and documented within 48 hours.
7. Ensures that unit rounds are conducted on a daily basis.
8. Makes recommendations regarding the admission/ appointments process and the effective use of bed and resource utilization.
9. Communicates, documents and reports all relevant information/ statistics as per established standards.
10. Maintains positive professional interpersonal relationships with patients and theirfamilies, co-workers and other members of the Health Care Team.
11. Assists in preparation of performance appraisals.
12. Addresses program related matters, advising and guiding staff, including the development and implementation of program policies, procedures and protocol and budget preparation, consults with Case Manager or Executive Assistant as appropriate.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
Three (3) years of related experience with Bachelor’s Degree or five (5) years with IPA Diploma is required.
**Other Requirements(Certificates)**:
Saudi Nationals only
**Essential Responsibilities and Duties**:
1. Supervises and facilitates the work of the Case Management Assistant II.
2. Assumes responsibility for the waiting list for specific service areas.
3. Maintains liaison with referring hospital and referring physicians to ensure that all necessary information and documentation regarding patients are available.
4. Manages and tracks the daily referrals of new patients.
5. Monitors the initiation and follow up of the discharges planning process.
6. Ensures that Case Management Assessment is done within one working day admission and documented within 48 hours.
7. Ensures that unit rounds are conducted on a daily basis.
8. Makes recommendations regarding the admission/ appointments process and the effective use of bed and resource utilization.
9. Communicates, documents and reports all relevant information/ statistics as per established standards.
10. Maintains positive professional interpersonal relationships with patients and theirfamilies, co-workers and other members of the Health Care Team.
11. Assists in preparation of performance appraisals.
12. Addresses program related matters, advising and guiding staff, including the development and implementation of program policies, procedures and protocol and budget preparation, consults with Case Manager or Executive Assistant as appropriate.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
Three (3) years of related experience with Bachelor’s Degree or five (5) years with IPA Diploma is required.
**Other Requirements(Certificates)**:
Saudi Nationals only
This advertiser has chosen not to accept applicants from your region.
0
Case Management Assistant Ii
Riyadh, Riyadh
King Faisal Specialist Hospital and Research Centre
Posted today
Job Viewed
Job Description
Promotes effective utilisation of health care resources. Monitors patients progress through the episode of care, reporting and correcting variances for specific patient populations.
**Essential Responsibilities and Duties**:
- Participates in the management of the waiting list for specific areas.
- Coordinates with physicians and Admission Office in matters regarding admission and discharges.
- Maintains liaison with referring hospitals and referring physicians to ensure that all necessary information and documentation regarding patients are available.
- Manages and tracks the daily referrals of new patients.
- Ensures initiation and follow up the discharge planning process.
- Performs Case Management Assessment within one working day of admission and documents within 48 hours.
- Performs units’ rounds on a daily basis.
- Communicates and/or documents all relevant information as per established standards.
- Maintains positive professional interpersonal relationships with patients and their families, co-workers and other members of the Health Care Team.
- Serves on Program Committees as assigned.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.
**Other Requirements(Certificates)**:
Saudi National only.
**Essential Responsibilities and Duties**:
- Participates in the management of the waiting list for specific areas.
- Coordinates with physicians and Admission Office in matters regarding admission and discharges.
- Maintains liaison with referring hospitals and referring physicians to ensure that all necessary information and documentation regarding patients are available.
- Manages and tracks the daily referrals of new patients.
- Ensures initiation and follow up the discharge planning process.
- Performs Case Management Assessment within one working day of admission and documents within 48 hours.
- Performs units’ rounds on a daily basis.
- Communicates and/or documents all relevant information as per established standards.
- Maintains positive professional interpersonal relationships with patients and their families, co-workers and other members of the Health Care Team.
- Serves on Program Committees as assigned.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.
**Other Requirements(Certificates)**:
Saudi National only.
This advertiser has chosen not to accept applicants from your region.
1
Case Management Assistant Ii
Jeddah, Makkah
King Faisal Specialist Hospital and Research Centre
Posted today
Job Viewed
Job Description
Promotes effective utilisation of health care resources. Monitors patients progress through the episode of care, reporting and correcting variances for specific patient populations.
**Essential Responsibilities and Duties**:
- Participates in the management of the waiting list for specific areas.
- Coordinates with physicians and Admission Office in matters regarding admission and discharges.
- Maintains liaison with referring hospitals and referring physicians to ensure that all necessary information and documentation regarding patients are available.
- Manages and tracks the daily referrals of new patients.
- Ensures initiation and follow up the discharge planning process.
- Performs Case Management Assessment within one working day of admission and documents within 48 hours.
- Performs units’ rounds on a daily basis.
- Communicates and/or documents all relevant information as per established standards.
- Maintains positive professional interpersonal relationships with patients and their families, co-workers and other members of the Health Care Team.
- Serves on Program Committees as assigned.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.
**Other Requirements(Certificates)**:
Saudi National only.
**Essential Responsibilities and Duties**:
- Participates in the management of the waiting list for specific areas.
- Coordinates with physicians and Admission Office in matters regarding admission and discharges.
- Maintains liaison with referring hospitals and referring physicians to ensure that all necessary information and documentation regarding patients are available.
- Manages and tracks the daily referrals of new patients.
- Ensures initiation and follow up the discharge planning process.
- Performs Case Management Assessment within one working day of admission and documents within 48 hours.
- Performs units’ rounds on a daily basis.
- Communicates and/or documents all relevant information as per established standards.
- Maintains positive professional interpersonal relationships with patients and their families, co-workers and other members of the Health Care Team.
- Serves on Program Committees as assigned.
**Education**:
Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.
**Experience Required**:
One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.
**Other Requirements(Certificates)**:
Saudi National only.
This advertiser has chosen not to accept applicants from your region.
2
Patient Support Specialist
Riyadh, Riyadh
IQVIA
Posted today
Job Viewed
Job Description
Job Overview
Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices.
Essential Functions
- Set up and maintain all project documentation files and records.
- Coordinate all information and communications for assigned projects.
- Update and maintain internal databases, tracking systems and project plans with project specific information.
- Prepare, analyze and distribute status, tracking and project finance reports.
- Prepare presentation materials for meetings and project summary data.
- Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately. Determine and plan all meeting requirements in advance, as directed by the Project Manager.
- Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.
- Coordinate with other project support staff within and across the organization to identify and consolidate support processes.
- Will serve as backup contact for internal project team as designated by project manager.
- Will undertake project management activities as directed by project manager.
**Qualifications**:
- High School Diploma or equivalent
- 4 years of related work experience
- Equivalent combination of education, training and experience
Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices.
Essential Functions
- Set up and maintain all project documentation files and records.
- Coordinate all information and communications for assigned projects.
- Update and maintain internal databases, tracking systems and project plans with project specific information.
- Prepare, analyze and distribute status, tracking and project finance reports.
- Prepare presentation materials for meetings and project summary data.
- Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately. Determine and plan all meeting requirements in advance, as directed by the Project Manager.
- Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.
- Coordinate with other project support staff within and across the organization to identify and consolidate support processes.
- Will serve as backup contact for internal project team as designated by project manager.
- Will undertake project management activities as directed by project manager.
**Qualifications**:
- High School Diploma or equivalent
- 4 years of related work experience
- Equivalent combination of education, training and experience
This advertiser has chosen not to accept applicants from your region.
3
Senior Patient Support Specialist
Riyadh, Riyadh
IQVIA Argentina
Posted today
Job Viewed
Job Description
Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices. Essential Functions
- Set up and maintain all project documentation files and records.
- Coordinate all information and communications for assigned projects.
- Update and maintain internal databases, tracking systems and project plans with project specific information.
- Prepare, analyze and distribute status, tracking and project finance reports.
- Prepare presentation materials for meetings and project summary data.
- Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately.
- Determine and plan all meeting requirements in advance, as directed by the Project Manager.
- Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.
- Coordinate with other project support staff within and across the organization to identify and consolidate support processes.
- Will serve as backup contact for internal project team as designated by project manager.
- Will undertake project management activities as directed by project manager.
- Graduate degree in healthcare, Pharma or any medical background
- 3 - 5 years of related work experience in PSP.
- Equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Senior Patient Support Specialist
Riyadh, Riyadh
IQVIA Argentina
Posted 4 days ago
Job Viewed
Job Description
Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices. Essential Functions
- Set up and maintain all project documentation files and records.
- Coordinate all information and communications for assigned projects.
- Update and maintain internal databases, tracking systems and project plans with project specific information.
- Prepare, analyze and distribute status, tracking and project finance reports.
- Prepare presentation materials for meetings and project summary data.
- Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately.
- Determine and plan all meeting requirements in advance, as directed by the Project Manager.
- Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.
- Coordinate with other project support staff within and across the organization to identify and consolidate support processes.
- Will serve as backup contact for internal project team as designated by project manager.
- Will undertake project management activities as directed by project manager.
- Graduate degree in healthcare, Pharma or any medical background
- 3 - 5 years of related work experience in PSP.
- Equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
This advertiser has chosen not to accept applicants from your region.
5
Senior Patient Support Specialist
Riyadh, Riyadh
IQVIA Solutions Saudi Arabia Ltd (SA01)
Posted 6 days ago
Job Viewed
Job Description
Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices. Essential Functions
- Set up and maintain all project documentation files and records.
- Coordinate all information and communications for assigned projects.
- Update and maintain internal databases, tracking systems and project plans with project specific information.
- Prepare, analyze and distribute status, tracking and project finance reports.
- Prepare presentation materials for meetings and project summary data.
- Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately.
- Determine and plan all meeting requirements in advance, as directed by the Project Manager.
- Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.
- Coordinate with other project support staff within and across the organization to identify and consolidate support processes.
- Will serve as backup contact for internal project team as designated by project manager.
- Will undertake project management activities as directed by project manager.
- Graduate degree in healthcare, Pharma or any medical background
- 3 - 5 years of related work experience in PSP.
- Equivalent combination of education, training and experience
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Case management Jobs in Saudi Arabia !
6
Senior Patient Support Specialist
Riyadh, Riyadh
IQVIA
Posted 7 days ago
Job Viewed
Job Description
**Provide support and assistance to project managers and project teams related to the assigned project(s). Will support all project-related activities for assigned projects in accordance with SOPs, policies and practices.**
**Essential Functions**
**Set up and maintain all project documentation files and records.**
**Coordinate all information and communications for assigned projects.**
**Update and maintain internal databases, tracking systems and project plans with project specific information.**
**Prepare, analyze and distribute status, tracking and project finance reports.**
**Prepare presentation materials for meetings and project summary data.**
**Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately.**
**Determine and plan all meeting requirements in advance, as directed by the Project Manager.**
**Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.**
**Coordinate with other project support staff within and across the organization to identify and consolidate support processes.**
**Will serve as backup contact for internal project team as designated by project manager.**
**Will undertake project management activities as directed by project manager.**
**Qualifications**
**Graduate degree in healthcare, Pharma or any medical background**
**3 - 5 years of related work experience in PSP.**
**Equivalent combination of education, training and experience**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
**Essential Functions**
**Set up and maintain all project documentation files and records.**
**Coordinate all information and communications for assigned projects.**
**Update and maintain internal databases, tracking systems and project plans with project specific information.**
**Prepare, analyze and distribute status, tracking and project finance reports.**
**Prepare presentation materials for meetings and project summary data.**
**Coordinate project team and customer meetings, identifying and planning appropriate medium (Web, telecon, face to face) and ensuring arrangements are handled appropriately.**
**Determine and plan all meeting requirements in advance, as directed by the Project Manager.**
**Take and record minutes, notes and actions at assigned meetings, distribute and follow up accordingly.**
**Coordinate with other project support staff within and across the organization to identify and consolidate support processes.**
**Will serve as backup contact for internal project team as designated by project manager.**
**Will undertake project management activities as directed by project manager.**
**Qualifications**
**Graduate degree in healthcare, Pharma or any medical background**
**3 - 5 years of related work experience in PSP.**
**Equivalent combination of education, training and experience**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
7
Patient Support Program Nutritionist - Ksa
Riyadh, Riyadh
Axios International
Posted today
Job Viewed
Job Description
**Position**:
**Location**:
**Position** **Purpose**
The **Patient** **Support** **Nutritionist** provides comprehensive Patient care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Patient Support Nutritionist is responsible for the provision and management of effective Patient care to individuals and/or families in the community or in-Patient Support Programs. The Patient Support Nutritionist works in adherence to the Policies and Procedures set by Axios International and works in accordance with established standards of Patient practices according to local and international rules and regulations.
**Duties and Responsibilities**
Based on the agreed-upon services and workflow, the Patient Support Nutritionist provides skilled Patient services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:
- Telephonic follow up consultation
- Ensures clients’ menu selections are in compliance with prescribed diet order, nutritional adequacy, age, cultural background, and religious practice.
- Writes and modifies menus as needed according to client diet prescription using established resources/guidelines.
- Updates, monitors, and follows-up on all pertinent client information like diet order changes, food allergies, food preferences, and requests.
- Records all assigned data such as client meal census and floor stock requests on paper logs or spreadsheet.
- Resolves client requests and complaints or relays to appropriate staff.
- Serves as a dietary resource for nursing and other staff.
- Provides general information on diet utilizing approved materials and resources.
- Education and counselling, consistent with the type/nature of treatment and/or care management need.
- Providing general Patient care
- Supervision/health teaching and support for family and caregivers on regular basis
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
- Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
Educational Background and Experience
- A BS Degree in Nutrition/ Dietitian is required with at least 2 years working experience in a healthcare setting
- Excellent command of English with a demonstrated clinical Patient knowledge and experience in providing direct patient care
Job Circumstances
- The position entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
- Flexibility in ability to travel as well as working hours is essential
**Location**:
**Position** **Purpose**
The **Patient** **Support** **Nutritionist** provides comprehensive Patient care in the community setting that assists patients to achieve optimum health and quality of life in situations of chronic disease. The Patient Support Nutritionist is responsible for the provision and management of effective Patient care to individuals and/or families in the community or in-Patient Support Programs. The Patient Support Nutritionist works in adherence to the Policies and Procedures set by Axios International and works in accordance with established standards of Patient practices according to local and international rules and regulations.
**Duties and Responsibilities**
Based on the agreed-upon services and workflow, the Patient Support Nutritionist provides skilled Patient services in accordance with the orders of a physician and under a plan of care. Duties include but not limited to:
- Telephonic follow up consultation
- Ensures clients’ menu selections are in compliance with prescribed diet order, nutritional adequacy, age, cultural background, and religious practice.
- Writes and modifies menus as needed according to client diet prescription using established resources/guidelines.
- Updates, monitors, and follows-up on all pertinent client information like diet order changes, food allergies, food preferences, and requests.
- Records all assigned data such as client meal census and floor stock requests on paper logs or spreadsheet.
- Resolves client requests and complaints or relays to appropriate staff.
- Serves as a dietary resource for nursing and other staff.
- Provides general information on diet utilizing approved materials and resources.
- Education and counselling, consistent with the type/nature of treatment and/or care management need.
- Providing general Patient care
- Supervision/health teaching and support for family and caregivers on regular basis
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
- Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
Educational Background and Experience
- A BS Degree in Nutrition/ Dietitian is required with at least 2 years working experience in a healthcare setting
- Excellent command of English with a demonstrated clinical Patient knowledge and experience in providing direct patient care
Job Circumstances
- The position entail frequent travel to Clients, partners and Pharmacies which may be outside your designated region.
- Flexibility in ability to travel as well as working hours is essential
This advertiser has chosen not to accept applicants from your region.
8
Supervisor, Support Services & Patient
King Faisal Specialist Hospital and Research Centre
Posted today
Job Viewed
Job Description
Supervises operations of reception and patient care assistants (PCAs) and provide patient services as needed in an effort to improve patient satisfaction. Assures that standards of scheduling, patient care, and efficiency are maintained in accordance with Hospital policies & procedures.
**Essential Responsibilities and Duties**:
1. Supervises daily work activities of subordinates, plans, organizes, and monitors operations of reception, scheduling and patient transport. Assigns work to subordinates, and develops and maintains the scheduling system, ensures coverage of all reception, scheduling desks and PCAs. Maintains supply order/inventorv svstem.
2. Directs and categorizes patients when required to the various sections within the Radiology Department including distribution of procedure information booklets and assisting them when needed to arrive to their further destinations throughout the Hospital.
3. Coordinates with Section Supervisors of CT/MRI, Ultrasound, X-ray, Nuclear Medicine and any other related entities regarding opening, closing and changes in Medical Imaging Services appointments.
4. Coordinates with the relevant support services representatives to organize and coordinate their radiological procedure bookings and ensuring new appointments or rescheduling is made.
5. Responds to patient inquiries and complaints by directing the issues to the concerned department and/or appropriate representative to ensure a satisfactory solution, ensuring patient satisfaction.
6. Develops and recommends new methodologies. Maintains the section policies and procedures.
7. Participates in Continuous Quality Improvement (CQI) Program, provides information and reports based on CQI indicators. Distributes and collects patient satisfaction data, relaying the feedback to the concerned sections for purpose of future improvement to better meet the patient's needs. Follows up all incident reports involvina section provides appropriate action and written response.
9.Ensures that safety procedures are implemented and practiced.
10. Carries out assigned projects, recommends new approaches, using systems management methods.
11. Ensures that senior staff of the section can handle the supervisory duty at any time.
12. Follows all Hospital related policies and procedures.
13. Participates in self and others' educational, training and development, as applicable.
14. Performs other related duties as assigned.
**Education**:
Master’s Bachelor’s Degree in Hospital Administration or other related discipline is required.
**Experience Required**:
Three (3) years of related experience including one (1) year in supervisory capacity with Master’s Degree, or five (5) years with Bachelor’s Degree required.
**Other Requirements(Certificates)**:
Saudi national only.
**Essential Responsibilities and Duties**:
1. Supervises daily work activities of subordinates, plans, organizes, and monitors operations of reception, scheduling and patient transport. Assigns work to subordinates, and develops and maintains the scheduling system, ensures coverage of all reception, scheduling desks and PCAs. Maintains supply order/inventorv svstem.
2. Directs and categorizes patients when required to the various sections within the Radiology Department including distribution of procedure information booklets and assisting them when needed to arrive to their further destinations throughout the Hospital.
3. Coordinates with Section Supervisors of CT/MRI, Ultrasound, X-ray, Nuclear Medicine and any other related entities regarding opening, closing and changes in Medical Imaging Services appointments.
4. Coordinates with the relevant support services representatives to organize and coordinate their radiological procedure bookings and ensuring new appointments or rescheduling is made.
5. Responds to patient inquiries and complaints by directing the issues to the concerned department and/or appropriate representative to ensure a satisfactory solution, ensuring patient satisfaction.
6. Develops and recommends new methodologies. Maintains the section policies and procedures.
7. Participates in Continuous Quality Improvement (CQI) Program, provides information and reports based on CQI indicators. Distributes and collects patient satisfaction data, relaying the feedback to the concerned sections for purpose of future improvement to better meet the patient's needs. Follows up all incident reports involvina section provides appropriate action and written response.
9.Ensures that safety procedures are implemented and practiced.
10. Carries out assigned projects, recommends new approaches, using systems management methods.
11. Ensures that senior staff of the section can handle the supervisory duty at any time.
12. Follows all Hospital related policies and procedures.
13. Participates in self and others' educational, training and development, as applicable.
14. Performs other related duties as assigned.
**Education**:
Master’s Bachelor’s Degree in Hospital Administration or other related discipline is required.
**Experience Required**:
Three (3) years of related experience including one (1) year in supervisory capacity with Master’s Degree, or five (5) years with Bachelor’s Degree required.
**Other Requirements(Certificates)**:
Saudi national only.
This advertiser has chosen not to accept applicants from your region.
9