146 Campus Support jobs in Saudi Arabia

District Office

(DO)

September

LOCATION

Al Khobar, Eastern, Saudi Arabia

SCHOOL / SITE

District Office

DIVISION / DEPARTMENT

POSITION TYPE

Administrator

SUBJECT / STAGES

WORK DAYS / HOURS

210 days @ 8 hours per day

POSITION STATUS

Full time

SALARY CODE

Administrator

ELIGIBLE APPLICANTS

Saudi National, International

POSITION START DATE

Augst 1, 2026

APPLICATION DEADLINE

October 31, 2025

REPORTS TO

Michelle Alzamora, Incoming Assistant Superintendent

REQUISITION NUMBER

SUMMARY

The International Schools Group (ISG) is a not-for-profit, future-focused school district in the Eastern Province of Saudi Arabia. Our five schools are co-educational day schools delivering Kindergarten 1 to Grade 12 in the American program and Foundation Stage 1 through Year 13 in the British program to expatriate children and some students from the host country. Students enroll in either an American or British curriculum education that encompasses these higher-level programs: Advanced Placement (AP) Capstone Diploma and/or International Baccalaureate Diploma Programme (IBDP) at American School Dhahran, ISG Dammam, and ISG Jubail and (I)GCSE and A levels at British School Dhahran.

History

Founded in 1962 and now in its 62nd year, ISG was originally established to serve the needs of expatriate families working for the U.S. Consulate in Dhahran.

From its initial enrollment of six students to its present status as a district of five schools with approximately 3,000 students, ISG has earned a reputation for providing the highest quality American and British education. Today, over 50 nationalities make up the ISG community.

Governance

The district is governed by a Board of Trustees, supported by school councils, a partnership with the U.S. Consulate General Dhahran and is licensed by the Saudi Arabian Ministry of Education.

Accreditation

Our schools are accredited by the Middle States Association Commission on Elementary and Secondary Schools (MSA-CESS), British Schools of the Middle East (BSME), British Schools Overseas (BSO) and the International Baccalaureate (IB).

Our Mission, Core Values, and Strategic Goals

We inspire innovation and compassionate action.

Respect, acceptance, integrity, responsibility … with a commitment to act.

ISG is committed to three strategic improvement goals: 1) Wellbeing and Belonging 2) High Quality Learning and 3) Professional Excellence. These goals will evolve through our current accreditation self-study and we are looking forward to our new pillars of strategic priorities.

ISG Learns

Our schools are guided by our district mission, vision, learning principles and assessment beliefs. Our shared focus is further complemented by the diversity of our community and core divisional curricula as we work in partnership with the community to educate tomorrow's future leaders. ISG maintains an emphasis on progressive teaching and learning. Curriculum and learning programs at ISG are evaluated and reviewed consistently, through the lens of current research and are reflective of the current research and best practices. This ensures that our programs support high quality learning and are being implemented in the most effective way in the classroom in order to support student learning, enhance program outcomes and learning targets in our unique learning environment.

The ISG Learning Report showcases academic success, college acceptances and professional development at ISG.

HEAD OF STUDENT SUPPORT SERVICES FOR THE SCHOOL YEAR

Incoming ISG Assistant Superintendent, Michelle Alzamora, seeks a highly-qualified and experienced student support services professional with proven leadership experience to join ISG on August 1, 2026 to serve as the Head of Student Support Services.

The Head of Student Support Services will join leadership teams that include the schoolwide central office team as well as campus leadership learning teams. The direct responsibilities for this head position would include learning support, multilingual learning, counseling, and child protection education. ISG is committed to the collaborative support of all learners and the safety and protection of children and young people and expects all staff and volunteers to share this commitment.

The Head of Student Support Services plays a crucial role in collaborating with the schoolwide leadership as well as leading the teams of educators and counselors to support the support services for students. This position will lead the development, refinement, and implementation of strategy, approaches, and models for these services across the five ISG campuses. Reporting directly to the Assistant Superintendent, the successful candidate will be responsible for leadership and partnership in supporting these teams.

For more information on ISG, please see the website:

JOB DUTIES

The ideal candidate is a highly experienced educational professional with proven international experience in providing leadership and expertise in the development, implementation, and management of a Multi-tiered System of Supports (MTSS) for students.

Leadership and Representation

• In collaboration with schoolwide leadership and campus educators, provide schoolwide leadership to these teams
• Lead in the continued development, refinement, enhancement, and implementation of a comprehensive and coherent K-12 / FS1 to Year 13 Multi-tiered System of Supports (MTSS) program aligned with ISG's Mission, Core Values, Strategic priorities, and goals.
• Lead in the continued development, refinement, enhancement and implementation of a comprehensive multilingual learning program.
• Leadership in ongoing assessment and evaluation of progress and reporting on student services
• Represent ISG's student support services program within the community as well at conferences, seminars and broader events.
• Serve on senior leadership team

Program Development, Management and Reporting

• In collaboration with student support services partners (school leadership, admissions, counselors, language, learning and classroom teachers):
• Develop and implement an enhanced and enriched student journey (for students receiving services) from assessment, admission and enrollment through services placement, delivery, and monitoring.
• Assess, revise, and implement the most appropriate learning plan model for student learning at ISG
• Assess, revise, and implement a best practices approach to monitoring student progress and reporting for students in our learning and language support programs
• Develop, implement, and actively maintain a database information for students receiving support services for management of caseload and ongoing support
• Coordinate assessment accommodations with College Board, ACT and the IBO for students with learning differences.
• Develop, implement, and maintain the student support services program budget in collaboration with the ISG DFO.
• Create, implement, and share program status reports on regularly scheduled intervals or as requested.

Education and Professional Development

Work collaboratively with the Director of Teaching and Learning to create, identify, develop and deliver student support educational programming, resources and professional development opportunities to school leadership, classroom teachers, student support services

• team members, caregivers and parents on best practices to support neuro and linguistically diverse learners.

Student Support Services Team Member Support and Supervision

• In collaboration with school leadership team members, recruit, screen, hire and evaluate qualified student support services staff.
• Regularly organize and facilitate student support services team member meetings at varying levels of support, ie.classroom, campus, or schoolwide.
• Support multidisciplinary teams and teachers with the implementation and monitoring of evidence-based behavioral and learning interventions for refinement of approaches and strategies that benefit students.

Child Protection

• Demonstrate a commitment to the safety and security of children and young people (child protection).
• Collaborate with the District Child Protection Officer (CPO) on processes and procedures.
• Identify and implement educational and professional development programs to support child protection.
• Ensure annual completion of child protection training for all ISG employees, volunteers, trip chaperones, and members of the Board of Trustees.
• Maintain accurate training records and provide regular compliance reports to leadership.
• Coordinate resources and follow-up to support full participation and adherence to ISG safeguarding policies.

Other

Perform other duties as assigned by the ISG Assistant Superintendent.

QUALIFICATIONS AND KNOWLEDGE

The ideal candidate will have:

• Master's degree in Special Education, Educational Leadership, Educational Psychology or related field.
• School Administrator Certification or Licensure.
• Formal training and demonstrated expertise of Universal Learning by Design and the design and implementation of MTSS.
• Awareness of, familiarity with, and knowledge to support ISG's adopted standards, beliefs, graduate profile, learning principles, assessment beliefs, and school improvement goals.
• Advanced knowledge of curriculum and instruction to support diverse learners, including multilingual learners and students with disabilities, with emphasis on Tier 1 inclusive practices and differentiated instruction.
• Deep understanding of best practices in safeguarding and child protection within international school contexts.

EXPERIENCE AND SKILLS

The ideal candidate will have:

Experience

• Minimum of five years leadership experience in student support services at the district or multi-school level in an international context.
• Proven success in leading the development, refinement, and implementation of MTSS frameworks, including progress monitoring, intervention design, and program evaluation.
• Previous experience with leading change initiatives collaboratively and successfully implementing timely and effective learning for all students.
• Demonstrated experience designing and overseeing multilingual learning programs and inclusive education practices across K–12.
• Experience supervising, mentoring, and evaluating student support personnel, including counselors, learning support, and language specialists.
• Proven ability to design, deliver, and evaluate professional development for diverse stakeholders.
• Strong expertise in child protection and safeguarding policy development, implementation, and staff training.

Skills

• Values and builds relationships across the district to support a positive school culture
• Strong awareness and understanding of child protection and a commitment to ensure the safety of students.
• Designing and delivering professional development for learning and for team facilitation skills.
• Collection, analysis and use of student data for decision-making and plans for implementation.
• Disposition for equity and fairness to support all school campuses.
• Excellent interpersonal and communication skills, including writing and presenting.
• Ability to build and deepen positive, long-standing stakeholder relationships through transparent behaviour.
• Ability to communicate tactfully, constructively, and appropriately to audiences and stakeholders of all levels
• Strong analytical and synthesis skills in problem solving and designing new approaches and strategies.
• Ability to demonstrate effective time management with the ability to prioritise workload, work under pressure, delivery quality work and meet deadlines.
• Positive attitude and engagement towards continuous self-improvement and school improvement.
• Ability to demonstrate sensitivity to and cultural awareness of all stakeholders along with the ability to adapt leadership approach to meet needs.
• Ability to demonstrate professional maturity and discretion to handle a range of situations while maintaining the highest level of confidentiality.
• Ability to commit to and model ISG's guiding principles.
• Ability to work in a self-directed and proactive manner while ensuring collaboration as needed to support school needs and goals
• Proven ability to use a range of technology for organization, development, planning, and implementation.
• Ability to collaborate in a focused team environment to collaborate on plans for implementation, assess progress, and meet common goals.
• Ability to take initiative and use sound judgement.
• Ability to anticipate stakeholder needs and demonstrate responsiveness to requests for action/assistance in a self-directed way.
• Ability to maintain professional composure in challenging situations or in facing unfavourable information
• Ability to deliver unfavourable information while maintaining compassion and healthy relationships.
• Ability to resolve conflict constructively and collaboratively.
• Ability to demonstrate effective decision-making using data analysis and through gathering feedback.
• Ability to deliver proactive progress updates on outstanding work, anticipate next steps, and take action in a self-directed way.
• Ability to demonstrate teamwork by proactively sharing information and collaborating constructively for best outcomes by creating the best solutions.

Company Description

POLATI LLC is the central contractor for the installation of scaffolding and scaffolds, ensuring speed and safety in production operations at altitude. The company offers comprehensive services for leasing scaffolding, their design, and installation, contributing to record time construction projects.

Role Description

This is a full-time on-site Technical Support role located in Riyadh. The Technical Support employee will be responsible for providing analytical support, customer support, and troubleshooting to ensure customer satisfaction.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Customer Support and Customer Satisfaction skills
• Experience in working in construction or industrial settings
• Excellent problem-solving abilities
• Ability to communicate effectively with clients and team members
• Knowledge of scaffolding systems is a

RUWA is seeking a part-time Technical Support / IT professional to assist employees with computer, software, and network issues. This is an on-call role to ensure smooth daily operations across our teams.

Key Responsibilities:

• Provide timely technical assistance to employees with computer, software, and network issues
• Troubleshoot hardware and software problems
• Support setup and maintenance of workstations
• Escalate complex issues when necessary

Requirements:

• Proven experience in IT support or technical assistance
• Strong problem-solving and communication skills
• Familiarity with common office software and systems
• Must be based in Riyadh and available for on-call support

Apply: Send CV to

Subject: Technical Support / IT – Riyadh

Job Type: Full-time

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⁩نصائح: قدم ملخصًا للوظيفة وكيف يبدو النجاح في منصبك، وكيف تتناسب هذه الوظيفة مع المنظمة بشكل عام.⁦

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⁩⁦

⁩مثال: تحديد متطلبات المستخدم للنظم في الإنتاج وتط ها، لضم أقصى قدر من قابلية الاستخدام⁦

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⁩( المؤهلات التي قد ترغب في تضمينها هي المهارات أو التعليم أو الخبرة أو الشهادات.)⁦

علوم حاسوب

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⁩مثال: مهارات تواصل لفظية ومكتوب متازة⁦

The Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to (product/services). The ideal candidate will have strong technical skills, problem-solving abilities, and the ability to communicate complex information to clients clearly. This role is perfect for an individual who enjoys technical problem-solving in a client-facing capacity.

Location: Riyadh, KSA

1. Provide advanced troubleshooting and support to customers for (product/services). Resolve technical issues via phone, email, and remote access tools.
2. Act as the primary point of contact for technical inquiries, ensuring clients receive timely and effective solutions.
3. Accurately log customer issues and resolutions.
4. Assist with product setup, installation, and configuration for customers.
5. Guide clients on system usage, features, and best practices.
6. Work closely with engineering and product teams to resolve complex issues and relay product feedback.
7. Monitor client systems for potential issues and perform proactive system maintenance to avoid downtime.

1. 3+ years of experience in technical support.
2. Proficiency in troubleshooting hardware/software issues, operating systems, network configurations, and device setups.
3. Experience with databases (MySQL, SQL Server, MongoDB) and cloud services (AWS, Azure, Google Cloud).
4. Knowledge of networking protocols (TCP/IP, DNS, HTTP, VPN) and remote troubleshooting tools (TeamViewer, Remote Desktop).
5. Strong communication skills and ability to explain technical concepts to non-technical clients.
6. Experience with CRM software (e.g., Salesforce).
7. Bachelor’s degree in Computer Science, Information Technology, or a related field.

Overview

We’re looking for a motivated Technical Support Engineer to join our client's IT Services team. You’ll play a key role in delivering fast, expert assistance for their software, hardware, and systems, ensuring customers stay productive and confident. The role blends hands-on troubleshooting, knowledge-base creation, and continuous improvement of our support processes.

• Respond to customer inquiries via phone, email, live chat, or ticketing system (Zendesk, Jira, ServiceNow) with professionalism and speed.
• Identify, diagnose, and resolve issues across software, hardware, networks, and operating systems.
• Implement effective solutions; escalate complex cases to senior engineers or other departments when needed.
• Log detailed records of interactions, issues, and resolutions in the ticketing platform.
• Write and update FAQs, how-to articles, and technical documentation to empower self-service and reduce repeat tickets.
• Guide users through step-by-step procedures, ensuring clear understanding of product features and troubleshooting steps.
• Relay customer insights to product, engineering, and sales teams to drive continuous improvement.
• Stay current with product releases, industry trends, and best practices.
• Participate in an on-call rotation for after-hours or weekend critical incidents (if applicable).

• Bachelor’s degree in Computer Science, Software Engineering, IT, or a related technical field (or equivalent experience).
• Proficiency with Java, Spring Boot, and Angular.
• Experience creating and maintaining SQL Server objects (tables, views, stored procedures).
• Hands-on experience working in Scrum or Kanban environments.
• Strong understanding of object-oriented concepts.
• Familiarity with Git and build tools such as Jenkins, Bamboo, Maven.
• Ability to develop/consume SOAP and REST APIs.
• Solid proficiency in Windows and Linux administration.
• Knowledge of TCP/IP, DNS, DHCP.
• Experience with remote desktop and support software.
• Competence in PowerShell (or comparable scripting language).

• Strong problem-solving skills with the ability to diagnose complex, multi-layered technical issues.
• Excellent written and verbal communication, enabling clear guidance for customers of varying technical backgrounds.
• Ability to work collaboratively with product, engineering, and sales teams to deliver integrated solutions.
• Commitment to documenting processes, maintaining knowledge-base quality, and adhering to security and compliance standards.
• Quick learner who stays up-to-date with emerging technologies and contributes to automation initiatives.

• Associate

• Full-time

• Information Technology

• IT Services and IT Consulting

About Uplift

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

Our client, a diversified holding company based in Riyadh, is seeking an experienced Technical Support Engineer. The company operates across multiple industries and is now strengthening its presence in the construction and machinery rental sector.

Location: Riyadh, Kingdom of Saudi Arabia.

Reports To: Technical Support Manager or Deputy CEO.

Provide specialized technical and operational support for subsurface irrigation control products and systems. Ensure optimal product performance, troubleshoot technical issues, and contribute to product development and improvement according to best engineering practices.

• Deliver comprehensive technical support to internal and external customers on device usage and maintenance.
• Monitor maintenance activities, promptly resolve technical faults, and ensure effective troubleshooting.
• Oversee quality control processes during manufacturing and operational phases.
• Train staff and end-users on device operation and maintenance procedures.
• Prepare and update technical documentation, manuals, and guidelines.
• Collaborate closely with manufacturing, quality assurance, sales, and marketing teams to meet product and market requirements.
• Analyze technical problems and propose solutions to enhance product quality and operational efficiency.
• Prepare and develop technical proposals and presentations for clients, working alongside sales and marketing teams.
• Participate in the ongoing development and enhancement of existing products in coordination with R&D teams.

• Bachelors degree in Mechatronics, Electronics, Mechanical Engineering, or a related engineering discipline.
• Minimum of 5 years experience in technical support or applied engineering, preferably within control systems or industrial products.
• Strong knowledge of electronic and mechanical control systems.
• Excellent problem-solving and technical communication skills.
• Proficient in spoken and written English.
• Detail-oriented with a high degree of accuracy.
• Quick learner with adaptability to new technologies.
• Strong organizational and time management skills.
• Proactive, able to work under pressure.
• Excellent communication skills and ability to collaborate within a multidisciplinary team.

At Uplift, we are committed to fair and equal experience for all employees and applicants, supporting the principles of Equal Opportunity Employment. We value the diverse talents and perspectives of individuals from all backgrounds, including minorities, women, and people with disabilities. We focus on creating opportunities for growth and advancement based on each persons qualifications and performance.

We are passionate about uplifting people's lives and fostering an inclusive environment where everyone is valued, regardless of race, religion, color, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, or disability. At Uplift, everyone is welcome.

Overview

This position exists to provide hardware and software technical support efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

• Technical Support: Provide enterprise technical support in a professional manner by fixing the root cause of the issue using the resources on hand. Perform installations, configuring systems, printers, Network/Wifi, BitLocker, diagnosing hardware/software faults, solving technical problems, supporting roll-out of new applications to meet given SLA and customer satisfaction. Provide support for end users on different operating systems including Windows and Mac OS. Provide enterprise support for on-site and remote support at the assigned IT incident for any alfanar site. Work on providing Operations Management support for day-to-day service operations using incident management. Implement IT department policies and processes when responding to end user support requests within the site(s) in addition to remote support in line with agreed SLA, delighting customers on every ticket. Serve as contributing member of a high performing technical support team by providing our customers with on-field support via MS-Teams, Phone, Email and chat support.

• SLA Adherence: Follow Service Level Agreement targets for all operational process including incidents and problems. Follow Service center response time and reliability within agreed tolerance limits. No logical security incidents and No physical security breaches. Work in coordination with respective product support teams during maintenance phase to ensure system stability and satisfaction.

• Software Compliance: Ensure we legalize all used software within the site(s) and eliminate any risk in illegal software usage. Ensure all installed applications are compliant with IT Department security, governance and corporate policies and standards.

• Knowledge Management: Creating and maintaining the Knowledge articles/records using ITSM knowledge management to document the knowledge gained and information for other team members to fix future issues. Be a team player in supporting fellow Technical Support staff by guiding them on knowledge search enhancements.

• Documentation: Document ticket summaries for all assigned tickets in a professional manner describing problem, solution proposed/fixed/workaround using the ITSM tool and following IT department templates. Provide management updates on daily/weekly/monthly progress in the required formats/tools. Document relevant issues identified as problems to enable root-cause analysis.

• Role Accountability: HR Proficiency – Ability to obtain updated soft and technical skills related to the job. Delivery – Perform planned activities to meet operational and development targets; utilize resources effectively; provide periodic reports detailing deviation and execution of planned tasks. Problem-Solving – Solve related problems and escalate complex operational issues. Quality – Ensure quality requirements for processes and related activities. Business Process Improvements – Coordinate well-defined written systems, policies, procedures and pursue automation opportunities where possible. Compliance – Adhere to related policies, procedures and work instructions. Health, Safety, and Environment – Ensure compliance of safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety and delivery of high-quality products/services.

• Academic Qualification: Bachelor Degree in Computer Science or any relevant field
• Work Experience: 2 to 4 Years
• Technical / Functional Competencies: Data Security; Encryption Tools/Techniques; Emerging Network Technology; Help Desk Technologies; Technical Tools and Products; Technology Industry Knowledge; Technology Platforms

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com

• Not Applicable

• Full-time

• Information Technology

• Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting