16 Business Process Reengineering jobs in Saudi Arabia

Job description:

الأدوار والمسؤوليات التخصصية:
- تحليل وتوثيق متطلبات بيانات الأعمال بالتعاون مع ملاك الأعمال وأصحاب المصلحة، لضمان شموليتها ومواءمتها مع احتياجات . المنتجات والمنصات الحالية والمستقبلية . - تقييم أثر المتطلبات الجديدة على التقارير ولوحات البيانات الحالية، وتقديم تحليلات وتوصيات دقيقة للفرق الفنية المعنية لضمان . التوافق التشغيلي والتحليلي . - تشخيص الفجوات في متطلبات بيانات الأعمال من خلال دراسة المتطلبات وتقييم مدى اكتمالها قبل إعداد وثيقة الاعتماد . . مراجعة توافق متطلبات البيانات مع سياسات ومعايير حوكمة البيانات، والتأكد من مواءمتها مع الإرشادات التنظيمية قبل المضي . في اعتمادها. - تحليل التداخل بين متطلبات البيانات والأنظمة المصدرية، وتقديم مقترحات فنية لتحسين التكامل وتدفق البيانات بالتنسيق مع . الفرق التقنية . - المشاركة في إعداد وتنفيذ اختبارات القبول الخاصة بخدمات ومنتجات البيانات وذكاء الأعمال، وتطوير سيناريوهات تحقق فعالة . تدعم جودة المخرجات النهائية. - دعم التواصل الفني مع أصحاب المصلحة عبر تقديم تفسيرات واضحة لاستفساراتهم المرتبطة بالخدمات والمنتجات وتحليل . متطلباتهم من منظور بيانات الأعمال. - دراسة وتقييم الطلبات الجديدة لمتطلبات البيانات ومراجعتها وفق الأطر المعتمدة لحوكمة البيانات، والمشاركة في مراجعتها داخل . لجان الطلبات المتخصصة. - المشاركة الفاعلة في ورش العمل والمبادرات الجديدة لتحليل المتطلبات من مؤشرات ولوحات بيانات وضمان جاهزيتها للتنفيذ . الفني . - تحليل أسباب المشكلات التشغيلية المتعلقة بالبيانات في بيئة الإنتاج، وربطها بالمصادر وتحليل أثرها واقتراح الحلول المناسبة . بالتعاون مع فرق التشغيل والجودة. - إجراء مراجعات دورية مع أصحاب المصلحة الخارجيين لفهم مستهدفاتهم من البيانات وضمان توافق مخرجات المنصات مع . توقعاتهم التشغيلية والتحليلية .
المؤهلات والخبرات للوظيفة
- درجة البكالوريوس أو الماجستير في علوم الحاسب، ادارة البيانات أو ما يعادلها. - خبرة عملية لا تقل عن 4 سنوات - الشهادات المهنية مثل: CAP، CDMP - اجادة اللغة الانجليزية

Purpose of Job
Jobholders at this level may be regarded as a source of expertise and are responsible for developing frameworks, policies and operational plans. They also analyze complex issues, understand business needs, bring together multiple concepts and translate them into tangible actions and support to enhance performance of the function.

Job Responsibilities

• Communicate and collaborate with departments and end users, build mutual relationships, and facilitate the cooperation and the flow of information
• Interact with business users on regular basis, capture and analyze requirements for new business solutions or enhancements received across the business to assess priorities, and coordinate demand planning activities
• Consolidate all interpreted analysis and results, provide input to IT Planning and Support and IT Enterprise Architecture, and accordingly highlight requirements that are deemed strategic and major in nature
• Gather Business Requirements Documents (BRDs), conduct deep review and analysis, align with functional needs to ensure proper understanding and documentation, and circulate the BRDs for reviews by end users and key stakeholders in order to facilitate approval and sign-off
• Receive and analyse IT systems change requests, provide recommendations for Senior team on the implementation of accepted requests and translate business requirements into technical specifications; or formulate appropriate responses on rejected requests
• Assess IT projects (e.g. Business Value, Risk) in collaboration with IT Planning and Management, recommend initiatives to optimize and rationalize the IT spending and the utilization of IT resources, and accordingly develop the definition and prioritization of the projects' portfolio
• Interviewing business users to understand the As-Is detailed workflows of ZATCA activities, understand their business needs, interpret and analyze all data, and accordingly suggest improvements or process modifications
• Collect business requirements of ZATCA new services and change requests, assess the requests, and provide needed inputs to relevant functions to develop the new / updated business processes
• Observe the introduction of new technologies and solutions at ZATCA, evaluate the performance business processes to ensure alignment with IT systems and business requirements, and recommend needed adjustments and improvements to the developed business processes
• Support in the documentation of new services, solutions, and technologies, contribute in the preparation of user manuals and training material and contribute in conducting training to ZATCA's employees to improve their knowledge
• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases are closed
• Perform other duties as requested
• Train junior staff on the different job activities to ensure transfer of know-how
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details
Communication and Contacs
Education

• Bachelor's degree in Computer Science, Information Technology, or equivalent is required
• Master's degree in Information Technology Management, Computer Science, Business Administration, or equivalent is preferred

Experience
An minimum of 5 years of relevant experience.

Competencies
Collaboration and Communication - Developing

Solutions Requirements Planning and Articulation - Advanced

Professionalism - Proficient

Project Management - Proficient

IT Compliance - Proficient

IT Change Management - Proficient

Results Oriented - Proficient

Business Solutions Testing and Quality Control - Advanced

Customer Focus - Proficient

Enablement of Change and Innovation - Developing

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

In a world of possibilities, pursue one with endless opportunities. Imagine Next

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

Job Description:

Parsons is looking for an amazingly talented Business Process Controller to join our Facility Management team on the Qiddiya project.

In this role you will coordinate the Data Information System and Project document and records management services for the Facility Management sector.

What You'll Be Doing:

• Monitors and controls the Facilities and Buildings processes, policies and procedures to ensure efficiency and quality .
• Performs quality assurance checks and addresses any discrepancies.
• Collaborates with team members to meet production targets and ensure safety protocols are followed.
• Reviews Document Control Compliance and submitting Project Documents and tracking the workflows and following up on overdue documents.
• Provides technical guidance to lower-level staff assigned to the Document Control department.
• Prioritizes, assigns and monitors workload to ensure project deliverables meet schedule. Establishes clear/concise work standards and goals for staff.
• Provides training and development, reviews work produced, completes performance evaluations, conducts employee counseling, and takes corrective action as necessary.
• Resolves non-routine help desk issues and inquiries related to document controls (e.g., resolving access issues).
• Provides on-demand request services to the PM, delivery order managers, functional group leads, and staff. Some examples: (1) providing labor forecast reports to delivery order managers on anticipated document control support requirements; (2) creating/formatting customized electronic libraries in SharePoint for collaboration and document management.
• Identifies and coordinates document control resources to support program team members, and serves as a liaison to client counterparts.
• Administers and maintains mailbox traffic, electronic documentation, incoming record logs, project library, distribution lists, and permissions and security groups.
• Provides backup support to document control staff for processing daily incoming mailbox traffic.

What Required Skills You'll Bring:

• Diploma or Bachelors in any discipline. (or equivalent)
• Min. 8 years of related work experience.
• Expertise in Aconex and EDMS is a must. Experience in Power BI a plus.
• Knowledgeable of document control work processes and utilization of electronic systems for document management, as well as corporate procedures related to document management.
• Must also possess a thorough knowledge of database concepts, project-related software, and the ability to train others in its use.

What Desired Skills You'll Bring:

• Motivated, team player that is self sufficient and understands the importance of quality and compliance with document control procedures
• Ability to perform in a lead capacity, excellent written and oral communication skills, and a thorough knowledge of industry practices and company policies and procedures are required.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

Are you a process wizard ready to transform chaos into streamlined success? We're hiring a Process Optimization Engineer with 4-5 years of hands-on experience to supercharge our operations.

Your Mission:
Analyze "as-is" workflows, pinpoint gaps, and architect "to-be" designs using BPMN. Eliminate redundancies, deploy automations with RPA/AI tools like UiPath & Celonis, and lead implementations for seamless rollouts.

Must-Haves:
Mastery in BPM tools (Camunda, ARIS), Agile/Lean, sharp analytics, and team orchestration. Arabic fluency? That's our top priority

Position Overview

We seek a skilled Process Optimization Engineer for our operations team. You will analyze, redesign, and optimize business processes to boost efficiency. Focus on spotting inefficiencies, closing gaps between current and future states, and driving improvements via workflows, automation, and new technologies. Expect hands-on implementation and cross-team collaboration for real results. Enjoy a collaborative environment, growth opportunities, competitive pay, benefits, and flexible work—impacting global efficiency with top tools

Key Responsibilities

• Analyze current systems, processes, and workflows to map the "as-is" state
• Partner with stakeholders to define the "to-be" state, pinpoint gaps and redundancies
• Capture gaps and recommendations in detailed reports using BPMN for vivid visuals
• Architect streamlined workflows and designs to eliminate redundancy and elevate efficiency
• Identify and integrate automation tools with cutting-edge tech to automate repetitive tasks
• Spearhead improvements through prototyping, piloting, and full rollout
• Direct implementation teams in testing, resolving issues, and refining for seamless adoption
• Measure post-launch metrics, harvest feedback, and iterate designs for sustained impact
• Track trends in process design, BPM tools (e.g., Camunda, Bizagi, Visio), and tech like AI mining, RPA, and low-code platforms
• Coach junior team members and disseminate best practices in optimization

Qualifications and Requirement

• Bachelor's in Industrial Engineering, BPM, Computer Science, or related field. BPM certs (e.g., CBPP, BPMN 2.0) preferred
• 4-5 years as a Process Engineer, with proven process analysis and optimization achievements; mastery in full process lifecycle, from evaluation to deployment
• Excel in BPMN for modeling and visualizing workflows; command process design, gap analysis, root cause detection, and redundancy elimination
• Leverage BPM tools (e.g., ARIS, Lucidchart, Signavio) for modeling and documentation; harness optimization tech like Celonis mining, UiPath RPA, and digital enablers
• Apply sharp analytical and problem-solving skills to convert needs into solutions; excel in communication to orchestrate teams during testing and rollout
• Master Agile or Lean methodologies to propel process projects; prioritize Arabic fluency (spoken/written)

Overview

Arthur Lawrence is urgently looking for a Manager – Business Process Management for a client in Riyadh, KSA. Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.

• 7+ years of experience in business process management & improvement
• Experienced in banking policies & procedures, project management, strategic planning, and financial management
• Proficiency in reporting, documentation, and technical analysis
• Bachelors/Masters degree in finance, banking or a related field

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.

• Winner of Entrepreneur 360 Award (2019).
• IAOP Award; Ranked in top 100 internationally.
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest growing companies in America.
• Named one of the top ten fastest growing businesses in Houston in 2016.
• Ranked 25th in the HBJ’s Fast 100 Private Companies Award in 2017.

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

• Fixed-Term Contract / Project Management

Assystem is an international company with one mission: accelerate the energy transition around the world.

Finding solutions to climate change is the priority of the 21st century, and means switching to low-carbon energy. At Assystem, our mission is to accelerate the energy transition worldwide. To achieve this, our 7,500 Switchers combine their historical engineering expertise and project management with digital technologies.

In our 12 countries (Europe, Middle East, Asia) of operation, we are working on the production and distribution of low-carbon electricity, through the development of nuclear and renewable energies. We are also supporting the modernisation and development of energy grids, managing the setup and siting for new transmission and distribution networks, and using hydrogen to decarbonise the transport and industry sectors.

Job Description:

The Design Business Process Expert role is responsible for conducting thorough stakeholder interviews and gathering crucial information to develop IT Solution Tools-oriented Process Mapping and Process Workflow Diagrams. It is of utmost importance to ensure the seamless integration of users’ Business Requirements, with a primary focus on the PLAN and DO phases, working closely with the infrastructure implementation team. As a vital member of the QA Team with a good experience in both engineering and energy projects, the Design Business Process Expert will play a pivotal role in collecting Business Process information, preparing Workflow Diagrams, and suggesting appropriate IT Platform Solutions. By proactively addressing Integration and Software constraints upfront, the employee will minimize the necessity for frequent Workflow Diagram updates, thereby fostering a streamlined approach in defining Business Process Requirements during Phase II A. Additionally, the role involves overseeing the completion of IMS documentation for Digitalization on a Platform and ensuring readiness for IMS PHASE I and II Processes Workflow Diagrams implementation within the automated Software of the IT Infrastructure.

Key Responsibilities and Accountabilities:

1. Strategically gather information from stakeholders to develop and refine IT Solution Tools for effective Process Mapping and Workflow Diagrams.
2. Ensure the full integration of user business requirements, aligning IT solutions with project objectives.
3. Work collaboratively with the infrastructure implementation team during the PLAN and DO phases to ensure cohesive project progression.
4. Advise on and implement suitable IT Platform Solutions, addressing any integration and software constraints proactively.
5. Manage the completion and readiness of IMS documentation for digitalization, ensuring that IMS PHASE I and II processes are prepared for seamless integration within the IT infrastructure.

Qualifications:

• Bachelor’s degree in engineering, Computer Science, or related field required.
• Professional certification in Project Management or Business Process Management is preferred.

Work Experience:

• Minimum of 10 years’ experience in IT infrastructure projects, with extensive involvement in process mapping and business analysis.
• Previous experience in energy projects or similar high-stake environments is highly desirable.

Required Skills and Personality:

• Exceptional analytical and problem-solving skills.
• Proficiency in data management and workflow design software.
• Strong communication and interpersonal skills to effectively interact with all levels of the organization.
• Demonstrates strong leadership and decision-making capabilities.
• High level of integrity and professionalism.
• Adaptable and capable of working under pressure in a fast-paced environment.

Security clearance:

This role requires the successful candidate to hold a minimum of a Security Check (SC) clearance without any caveats to that clearance.

Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a UK national or in MoD approved cases a Dual National from a non-ITAR country.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter! Bring your unique contributions and help us shape the future.

Position Objective:

The Business Process Management (BPM) Consultant is responsible for evaluating, designing, and optimizing organizational processes to improve efficiency, compliance, and alignment with international best practices. The role involves process assessment, documentation, benchmarking, policy development, performance monitoring, and capability building for sustainable process management.

Job Description & Responsibilities:

• Evaluate and analyze current business processes, procedures, and related policies to identify gaps, redundancies, and opportunities.
• Design and document new or improved business processes aligned with organizational goals using BPM standards (e.g., BPMN).
• Draft, review, and update process-related policies and procedural manuals to ensure clarity and compliance.
• Conduct benchmarking activities to align internal processes with industry best practices (APQC, ISO, EFQM).
• Recommend and implement process optimization strategies to enhance efficiency and reduce waste.
• Support process changes, monitor outcomes, and measure results through KPIs and dashboards.
• Provide coaching and knowledge-transfer sessions to internal teams to strengthen BPM capabilities.
• Encourage adoption of continuous improvement practices and accountability across departments.

Qualifications & Experience:

• Bachelor's degree in Industrial Engineering, Business Administration, Quality Management, or related field (Master's degree preferred).
• Minimum 10 years of hands-on experience in BPM, process improvement, and policy development.
• Professional certifications preferred: Lean Six Sigma, CBPA, BPM, PMP, ISO.
• Proven experience with process modeling tools (especially ARIS) and strong skills in Microsoft Excel, PowerPoint, and Visio.
• Deep knowledge of international standards and frameworks such as APQC and ISO 9001.
• Strong analytical, documentation, and process design skills.
• Prior experience in government or semi-government entities with knowledge of governance and public sector operations.
• Fluent in Arabic and English (Arabic mandatory).

Company Description

Leader Investment Group (LIG) is a multinational corporation and a global leader in Management Consultation, Executive Consultation, Digital Transformation, and IT. LIG specializes in helping businesses modernize through Business Process Solutions, IT Solutions, and Digital Transformation. We offer industry-based consultative approaches tailored to address business challenges, serving a variety of industries in the Middle East. Our strategic consultancy services are designed to meet the unique needs of enterprise firms worldwide. LIG has offices in Saudi Arabia, UK, USA, India, and Egypt.

Role Description

This is a full-time, on-site role located in Riyadh for a Business Process Outsourcing Manager. The role involves overseeing and managing business process outsourcing activities, developing strategies to improve business processes, conducting data analysis, and ensuring effective communication with stakeholders. The manager will also handle finance-related tasks and ensure outsourcing activities align with company objectives and regulatory standards.

1. Client Engagement & Project Handover

2. People & Process Management

3. Operational Delivery

4. Continuous Improvement & Efficiency

5. Client Satisfaction & Reporting

Qualifications

• Business Process and Outsourcing experience
• Strong Analytical Skills to analyze data and develop effective business strategies
• Excellent Communication skills for interacting with stakeholders and managing teams
• Finance knowledge to handle finance-related tasks and ensure regulatory compliance
• Proven leadership and management skills
• Bachelor's degree in business administration, Finance, or related field
• Relevant industry certifications are a plus