312 Business Operations Manager jobs in Saudi Arabia

Job Description

Go ahead, amaze us.

When you provide the world’s most complete, open, and integrated business software and hardware systems and work with all 100 of the Fortune 100, you have pretty high standards. That’s why at Oracle, we seek only the top talent to join our team.

In return, we provide the opportunity for you to showcase your talent as you enjoy the rewards of working with technology that is the envy of the industry. Join us and be part of the best driving force in the business.

Change is good. This change is even better.

If you feel like you’ve hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware, and middleware solutions. In fact, we help drive the success of all 100 companies in the Fortune 100. If you’re a highly ambitious professional looking for more from your career, we’d like to help drive your success too.

Job Summary Desired Skills & Experience

As Oracle undergoes a significant business transformation, making Cloud a key pillar of the Saudi business is critical. The Business Operations role becomes increasingly important as a key partner to the Sales team in Saudi: you will help them understand the state of the business and provide pivotal information, analysis, and strategy to drive business decisions.

You will need to handle multiple priorities and address key business challenges with senior stakeholders from different departments. We need a mix of strategic and analytical thinking—someone who has led transformation projects, developed strategies, and can interpret numbers to make meaningful assessments for sales leadership.

Key Result Areas

• Support Executives (SDs) in preparing strategic assessments
• Develop initiatives to boost sales
• Provide pivotal metrics that drive decision-making
• Assist in performing competitive analysis
• Ensure process consistency within the region and assist with building out best practices
• Support initiatives to recruit and build the organization
• Collaborate with Finance and HR departments to monitor financial and People KPIs

Experience & Educational/Knowledge Requirements

• Strong experience in a strategic consulting firm or business operations role
• Experience managing large transformation processes
• Demonstrated initiative in unstructured environments with multiple projects and priorities
• Strong leadership and communication skills
• Proven ability to work in a team environment
• MBA is a plus
• Expertise with Microsoft Office products (Excel, PowerPoint, Word)
• Fluent in English and Arabic

Responsibilities

Support business transformation initiatives, provide strategic and analytical insights, and collaborate across departments to achieve business goals.

Qualifications

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle leverages tomorrow’s technology to address today’s challenges. We’ve partnered with industry leaders across sectors and have thrived for over 40 years by operating with integrity.

We believe that true innovation starts when everyone is empowered to contribute. We are committed to fostering an inclusive workforce that promotes opportunities for all.

Oracle careers offer global opportunities with a focus on work-life balance. We provide competitive benefits, flexible medical, life insurance, and retirement options, and encourage community involvement through volunteer programs.

We are dedicated to including people with disabilities at all stages of the employment process. For accessibility assistance or accommodations, contact or call +1 (U.S.).

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

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**Job Description**
**Go ahead, amaze us.**
When you provide the world's most complete, open, and integrated business software and hardware system's and work with all 100 of the Fortune 100, you have pretty high standards. That's why at Oracle, we seek only the top talent to join our team.
In return, we provide the opportunity for you to showcase your talent as you enjoy the rewards of working with technology that is the envy of the industry. Join us and be part of the best driving force in the business.
**Change is good. This change is even better.**
If you feel like you've hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware and middleware solutions. In fact, we help drive the success of all 100 companies in the Fortune 100. If you're a highly ambitious professional looking for more from your career, we'd like to help drive your success too.
**Desired Skills & Experience**
Job summary
As Oracle undergoes a huge business transformation it is critical making Cloud the key pillar of the Saudi business. The Business Operations role becomes more and more important as the key partner to the Sales in Saudi: you will help them understanding the state of the business and providing pivotal information, analysis and strategy to drive business decisions.
You will need to be able to handle multiple priorities and address key business challenges with senior stakeholders from different departments.
We need a mix of both strategic and analytical thinking, someone that has led transformation projects and developed strategy as well as someone who can interpret numbers and make meaningful assessments of them for the sales leadership.
**Key Result Areas**
· Support Executive (SDs ) in preparing strategic assessments
· Develop initiatives to boost sales
· Provide pivotal metrics that drive decision making
· Assist performing competitive analysis
· Ensure process consistency within the region and assist with building out Best Practices
· Support initiatives to recruit/build the organization
· Work in collaboration with Finance and HR departments to monitor financial and People KPIs.
**Experience & educational/knowledge requirements**
· Strong Experience in working in a Strategic Consulting firm or business operations role
· Experience in running large transformation processes
· Demonstrated initiative in an unstructured environment with multiple projects & priorities
· Strong leadership and communication skills
· Proven ability to work in a team environment
· MBA is a plus
· Expertise with Microsoft products (Excel, PowerPoint, Word)
· Fluent in English and Arabic
**Responsibilities**
**Go ahead, amaze us.**
When you provide the world's most complete, open, and integrated business software and hardware system's and work with all 100 of the Fortune 100, you have pretty high standards. That's why at Oracle, we seek only the top talent to join our team.
In return, we provide the opportunity for you to showcase your talent as you enjoy the rewards of working with technology that is the envy of the industry. Join us and be part of the best driving force in the business.
**Change is good. This change is even better.**
If you feel like you've hit the ceiling of your current job, join the company whose potential is virtually limitless. Oracle is the global leader in advanced business software, hardware and middleware solutions. In fact, we help drive the success of all 100 companies in the Fortune 100. If you're a highly ambitious professional looking for more from your career, we'd like to help drive your success too.
**Desired Skills & Experience**
Job summary
As Oracle undergoes a huge business transformation it is critical making Cloud the key pillar of the Saudi business. The Business Operations role becomes more and more important as the key partner to the Sales in Saudi: you will help them understanding the state of the business and providing pivotal information, analysis and strategy to drive business decisions.
You will need to be able to handle multiple priorities and address key business challenges with senior stakeholders from different departments.
We need a mix of both strategic and analytical thinking, someone that has led transformation projects and developed strategy as well as someone who can interpret numbers and make meaningful assessments of them for the sales leadership.
**Key Result Areas**
· Support Executive (SDs ) in preparing strategic assessments
· Develop initiatives to boost sales
· Provide pivotal metrics that drive decision making
· Assist performing competitive analysis
· Ensure process consistency within the region and assist with building out Best Practices
· Support initiatives to recruit/build the organization
· Work in collaboration with Finance and HR departments to monitor financial and People KPIs.
**Experience & educational/knowledge requirements**
· Strong Experience in working in a Strategic Consulting firm or business operations role
· Experience in running large transformation processes
· Demonstrated initiative in an unstructured environment with multiple projects & priorities
· Strong leadership and communication skills
· Proven ability to work in a team environment
· MBA is a plus
· Expertise with Microsoft products (Excel, PowerPoint, Word)
· Fluent in English and Arabic
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You may occasionally be required to travel for business

Due to Saudization guidelines, businesses in Saudi arerequired to meet specific quotas of Saudi employees. We are also prioritizingand looking forward to adding great Saudi talents to our team!

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

Hybrid: #LI-Hybrid

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomo us Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

This role is critical to ensuring the effective functioning of BMC’s Regional Headquarters (RHQ) in Saudi Arabia. The Business Operations Manager will oversee coordination across business functions, ensure regulatory compliance, and support strategic execution across the MENA region. The role requires cross-functional collaboration, strong organizational skills, and a solid understanding of regional business operations.

Regional Business Coordination:

• Drive operational alignment between the RHQ and key functional teams across MENA (e.g., sales, marketing, finance, HR).
• Facilitate strategic coordination between MENA leadership and global corporate teams to ensure consistent execution of business priorities.
• Act as the main point of contact between the RHQ and international departments (HR, IT, Legal, etc.) to support operational excellence.
• Oversee local IT support and ensure the smooth running of RHQ-related systems and tools.

Logistics & Shared Services:

• Manage executive visits, regional leadership events, and internal stakeholder meetings held in MENA.
• Serve as the primary contact for all regional service requests, onboarding, facility access, and issue resolution.
• Coordinate with vendors and service providers for office security, logistics, and facility management.
• Support regional needs for investor relations and public relations logistics.
• Manage references and success stories developed in collaboration with partners and key accounts.

Compliance & Regulatory Oversight:

• Ensure RHQ operations fully comply with Saudi MISA requirements, including reporting, inspections, and license renewals.
• Maintain accurate filing of corporate, HR, legal, and financial documentation in compliance with local laws.
• Act as liaison with regulatory authorities and manage submission of mandatory operational reports.
• Monitor any changes in regulatory requirements and proactively adjust operational practices as needed.

Required Qualifications & Experience:

• 5 years of experience in regional operations, logistics and internal control management, preferably in a multinational or regional headquarters setup.
• Strong understanding of KSA business protocols and regulatory requirements.
• Bilingual proficiency in Arabic and English is strongly preferred.
• High attention to detail and commitment to confidentiality.
• Strong interpersonal skills to liaise across business functions and external stakeholders.
• Proactive problem-solver with a service-oriented mindset.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.

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Associate Business & Strategy Consultant

• Collaborate with senior consultants to conduct research and analysis on business challenges and opportunities.
• Assist in the development of strategic plans and recommendations based on thorough data analysis and market insights.
• Support in preparing presentations, reports, and documentation to articulate findings and strategies to clients.
• Participate in client workshops, meetings, and discussions to gather requirements and align on project objectives.
• Engage in project management activities, ensuring project deliverables are met within agreed timelines.
• Keep abreast of industry trends, competitor activities, and market dynamics to provide valuable insights.
• Contribute to the continuous improvement of consulting methodologies and best practices within the team.
• Foster strong relationships with clients, understanding their needs and facilitating open communication.

Desired Candidate Profile

• Bachelor's degree in Business Administration, Management, Economics, or a related field; a master's degree is a plus.
• 1-3 years of experience in consulting, business development, or strategic planning.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools.
• Excellent written and verbal communication skills, with the ability to present complex information clearly.
• Ability to work collaboratively within a team environment and engage with clients effectively.
• Proficient in MS Office Suite (Excel, PowerPoint, Word) and other related software.
• Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously.
• Willingness to learn and develop skills in a fast-paced and dynamic consulting environment.

Why work with us?

Join us to shape your career and thrive in a supportive, forward-thinking environment.

Company Industry

• IT - Software Services

Department / Functional Area

• Administration

Keywords

• Associate Business & Strategy Consultant

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Associate Business & Strategy Consultant (Saudi National) - 1 Year Contract Associate Business & Strategy Consultant (Saudi National) - 1 Year Contract

3 weeks ago Be among the first 25 applicants

Octopus by RTG seeking a dynamic and driven Associate Business & Strategy Consultant to join a partner reputable consultancy firm that is expanding team in Riyadh. As part of our consultancy division, you will work closely with senior consultants and clients to identify business needs, develop strategic solutions, and support effective implementation across diverse industries.

Responsibilities:

• Collaborate with senior consultants to conduct research and analysis on business challenges and opportunities
• Assist in the development of strategic plans and recommendations based on thorough data analysis and market insights
• Support in preparing presentations, reports, and documentation to articulate findings and strategies to clients
• Participate in client workshops, meetings, and discussions to gather requirements and align on project objectives
• Engage in project management activities, ensuring project deliverables are met within agreed timelines
• Keep abreast of industry trends, competitor activities, and market dynamics to provide valuable insights
• Contribute to the continuous improvement of consulting methodologies and best practices within the team
• Foster strong relationships with clients, understanding their needs and facilitating open communication
  
  

Requirements

• Bachelor's degree in Business Administration, Management, Economics, or a related field; a master's degree is a plus
• 1-3 years of experience in consulting, business development, or strategic planning
• Saudi National
• Strong analytical and problem-solving skills, with proficiency in data analysis tools
• Excellent written and verbal communication skills, with the ability to present complex information clearly
• Ability to work collaboratively within a team environment and engage with clients effectively
• Proficient in MS Office Suite (Excel, PowerPoint, Word) and other related software
• Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously
• Willingness to learn and develop skills in a fast-paced and dynamic consulting environment
  
  

Benefits

Why work with us?

Join us to shape your career and thrive in a supportive, forward-thinking environment

Seniority level

• Seniority level Entry level

Employment type

• Employment type Contract

Job function

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Robusta Studio by 2x

Sign in to set job alerts for “Business Strategy Consultant” roles. Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement EY Parthenon Strategy Consultant - Saudi Talent, KSA Business Continuity Management Consultant Senior Consultant- Growth Strategy and Implementation Business Analyst - Digital Products - Saudi National - 1-Year Engagement Management Consultant - Riyadh (Saudi Nationals Only) Strategy Senior Consultant/ Manager - 1-Year Engagement Senior Strategy Consultant onsite in Riyadh (2 months Contract) - Octopus by RTG AI and Digital Transformation Trainer (Consultant) Director - Motorsport Business Development & Partnerships (COR724) Consultant | Strategy & Transactions | M&A | Transaction Diligence, Execution & Reporting | KSA Senior Manager – Healthcare Management Consultant Facility Management Consultant - Talent Pool (KSA)

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Associate Business & Strategy Consultant (Saudi National) - 1 Year Contract Associate Business & Strategy Consultant (Saudi National) - 1 Year Contract

3 weeks ago Be among the first 25 applicants

Octopus by RTG seeking a dynamic and driven Associate Business & Strategy Consultant to join a partner reputable consultancy firm that is expanding team in Riyadh. As part of our consultancy division, you will work closely with senior consultants and clients to identify business needs, develop strategic solutions, and support effective implementation across diverse industries.

Responsibilities:

• Collaborate with senior consultants to conduct research and analysis on business challenges and opportunities
• Assist in the development of strategic plans and recommendations based on thorough data analysis and market insights
• Support in preparing presentations, reports, and documentation to articulate findings and strategies to clients
• Participate in client workshops, meetings, and discussions to gather requirements and align on project objectives
• Engage in project management activities, ensuring project deliverables are met within agreed timelines
• Keep abreast of industry trends, competitor activities, and market dynamics to provide valuable insights
• Contribute to the continuous improvement of consulting methodologies and best practices within the team
• Foster strong relationships with clients, understanding their needs and facilitating open communication
  
  

Requirements

• Bachelor's degree in Business Administration, Management, Economics, or a related field; a master's degree is a plus
• 1-3 years of experience in consulting, business development, or strategic planning
• Saudi National
• Strong analytical and problem-solving skills, with proficiency in data analysis tools
• Excellent written and verbal communication skills, with the ability to present complex information clearly
• Ability to work collaboratively within a team environment and engage with clients effectively
• Proficient in MS Office Suite (Excel, PowerPoint, Word) and other related software
• Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously
• Willingness to learn and develop skills in a fast-paced and dynamic consulting environment
  
  

Benefits

Why work with us?

Join us to shape your career and thrive in a supportive, forward-thinking environment

Seniority level

• Seniority level Entry level

Employment type

• Employment type Contract

Job function

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Robusta Studio by 2x

Sign in to set job alerts for "Business Strategy Consultant" roles. Business Excellence/ Business Process Management Senior Consultant - 1-Year Engagement EY Parthenon Strategy Consultant - Saudi Talent, KSA Business Continuity Management Consultant Senior Consultant- Growth Strategy and Implementation Business Analyst - Digital Products - Saudi National - 1-Year Engagement Management Consultant - Riyadh (Saudi Nationals Only) Strategy Senior Consultant/ Manager - 1-Year Engagement Senior Strategy Consultant onsite in Riyadh (2 months Contract) - Octopus by RTG AI and Digital Transformation Trainer (Consultant) Director - Motorsport Business Development & Partnerships (COR724) Consultant Strategy & Transactions M&A Transaction Diligence, Execution & Reporting KSA Senior Manager - Healthcare Management Consultant Facility Management Consultant - Talent Pool (KSA)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Company Description

Creativity has the power to transform human behavior. This is the core belief of what we call HumanKind. It's not about advertising or brand propositions or selling products. It's about people and purpose. It's an approach to marketing that serves true human needs, not the other way around. That's why everything we do for brands at Leo Burnett MEA is designed with a human purpose in mind. A brand without purpose is one that will never be understood or embraced by people. A brand with purpose can be a true agent of change and transform the way people think, feel or act. A brand with a true HumanKind purpose can change the world. Our dream is to be the best creator of ideas that truly move people - bar none.

Leo Burnett Worldwide, part of Publicis Groupe, is one of the world’s largest agency networks with 96 offices and nearly 10,000 employees. In 2012, the global network was awarded a record-breaking 55 Lions at the Cannes Lions Festival of Creativity and was also named “Network of the Year” by YoungGuns, Dubai Lynx and MENA Cristal Awards.

Leo Burnett works with some of the world’s most valuable brands including The Coca-Cola Company, Fiat, Kellogg’s, McDonald’s, Nintendo, P&G, Samsung and Allstate among others. To learn more about Leo Burnett Middle East and North Africa visit leoburnettmea.com, facebook.com/leoburnettmea and follow us via @LeoBurnettMEA on Twitter and Instagram.

Overview

The director role in the Strategy & Insights team oversees managing and directing strategy for top clients of the agency. Acts as a team leader and mentor to younger strategy talent. Plays an active role in contributing to the Groupe's vision of Power of One. Prioritizes driving new business success.

Champions great creative work and strives to win awards.

Responsibilities

Technical & Product

1. Actively uses and advocates the Publicis Groupe FUEL platform. Directs the team to do so too.
2. Actively participates in every Groupe and Agency OPEN brief with inspiring springboards. Directs the team to do so too.
3. Deconstructs past award submissions to identify key components of a successful story and discusses findings consistently.
4. Comes up with proactive briefs for clients based on qualified opportunities. Directs the team to do so too.
5. Initiates and directs the client's Effectiveness awards entries and submissions, regionally and globally. Directs the team to do so too.
6. Inspires creative teams on Creative awards for clients.

Business Acumen & Operational Efficiency

1. Is the 'Google' and 'ChatGPT' in the agency on the client's category and business.
2. Builds knowledge of key technology and emerging vendors to integrate innovative solutions for clients.
3. Makes persuasive and effective presentations.
4. Unearths and directs client workshops and actively participates.
5. Directs monitoring of social, cultural and technological trends along with their impact on attitudes and behaviours.
6. Directs team participation in client-conducted research.

Innovative & Analytical Mindset

1. Market Research: Produces groundbreaking new findings based on data.
2. Ideation: Creates new approaches for delivering knowledge and inspiration that expands the creative team's ability and output.
3. Competitive Analysis: Is the go-to person for knowledge on all things to do with the competition (products, business, future plans, communication).
4. Presentation Development: Presents to the highest level of an organization and effectively persuades to sell the thinking and the creative work.
5. Strategic proactivity: Creates strategic briefs and opportunities that have the power to transform lives or businesses or brands.

People & Leadership

1. Capable of developing and sharing a strategic vision that others can aspire and commit to, having the confidence to adjust and adapt in the dynamic world.
2. Able to use storytelling to connect with internal and external stakeholders in a compelling manner to influence and inspire.
3. Able to handle complex issues and make decisions even when missing information.
4. Able to proactively develop meaningful relationships with key decision makers across functions.
5. Accepts responsibility for client problems, manages conflict and actively works to solve issues internally and externally.
6. Able to build succession plans and grow and mentor future talent.
7. Encourages others to value difference, collaboration and positive spirit while getting the best.

Self

1. Showcases agility and ability to adapt to different situations based on past experiences, feedback and industry changes.
2. Can set high impact objectives and goes above and beyond to exceed performance.
3. Demonstrates the Growth Mindset and can take ownership of personal development to continuously evolve and futureproof their capabilities.
4. Able to constructively challenge the status quo and take risks to challenge internal and external perspectives.
5. Approaches situations and individuals with honesty, integrity, transparency and humbleness.
6. Able to stay resilient and maintain drive and a positive outlook when faced with challenges.
7. Actively listens and is receptive to others' feedback on performance.

Qualifications

• 12–15 years of experience in a strategic role, ideally within a creative agency environment.
• Fluency in Arabic is highly preferred.
• In-depth knowledge of the Saudi market and its nuances.
• Proven track record of strong leadership and decision-making.
• Exceptional ability to manage, mentor, and inspire a team.
• Bachelor's Degree.

Additional Information

R-1996

P-2253

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Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.

Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.

Key Responsibilities

• Ensure the continuous availability, performance, and reliability of all critical business applications.
• Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
• Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
• Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
• Collaborate with business units to understand operational requirements and align application functionalities accordingly.
• Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
• Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
• Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
• Monitor application performance metrics and proactively address potential issues.
• Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation.

• Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred.
• 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
• Strong understanding of business application operations, lifecycle management, and IT service management practices.
• ITIL certification

Comprehensive benefits package

#J-18808-Ljbffr

Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.

Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.

Key Responsibilities

• Ensure the continuous availability, performance, and reliability of all critical business applications.
• Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
• Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
• Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
• Collaborate with business units to understand operational requirements and align application functionalities accordingly.
• Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
• Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
• Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
• Monitor application performance metrics and proactively address potential issues.
• Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation.

• Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred.
• 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
• Strong understanding of business application operations, lifecycle management, and IT service management practices.
• ITIL certification

Comprehensive benefits package

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