34 Business Operations Engineer jobs in Saudi Arabia

Job description:

الأدوار والمسؤوليات التخصصية:
- تحليل وتوثيق متطلبات بيانات الأعمال بالتعاون مع ملاك الأعمال وأصحاب المصلحة، لضمان شموليتها ومواءمتها مع احتياجات . المنتجات والمنصات الحالية والمستقبلية . - تقييم أثر المتطلبات الجديدة على التقارير ولوحات البيانات الحالية، وتقديم تحليلات وتوصيات دقيقة للفرق الفنية المعنية لضمان . التوافق التشغيلي والتحليلي . - تشخيص الفجوات في متطلبات بيانات الأعمال من خلال دراسة المتطلبات وتقييم مدى اكتمالها قبل إعداد وثيقة الاعتماد . . مراجعة توافق متطلبات البيانات مع سياسات ومعايير حوكمة البيانات، والتأكد من مواءمتها مع الإرشادات التنظيمية قبل المضي . في اعتمادها. - تحليل التداخل بين متطلبات البيانات والأنظمة المصدرية، وتقديم مقترحات فنية لتحسين التكامل وتدفق البيانات بالتنسيق مع . الفرق التقنية . - المشاركة في إعداد وتنفيذ اختبارات القبول الخاصة بخدمات ومنتجات البيانات وذكاء الأعمال، وتطوير سيناريوهات تحقق فعالة . تدعم جودة المخرجات النهائية. - دعم التواصل الفني مع أصحاب المصلحة عبر تقديم تفسيرات واضحة لاستفساراتهم المرتبطة بالخدمات والمنتجات وتحليل . متطلباتهم من منظور بيانات الأعمال. - دراسة وتقييم الطلبات الجديدة لمتطلبات البيانات ومراجعتها وفق الأطر المعتمدة لحوكمة البيانات، والمشاركة في مراجعتها داخل . لجان الطلبات المتخصصة. - المشاركة الفاعلة في ورش العمل والمبادرات الجديدة لتحليل المتطلبات من مؤشرات ولوحات بيانات وضمان جاهزيتها للتنفيذ . الفني . - تحليل أسباب المشكلات التشغيلية المتعلقة بالبيانات في بيئة الإنتاج، وربطها بالمصادر وتحليل أثرها واقتراح الحلول المناسبة . بالتعاون مع فرق التشغيل والجودة. - إجراء مراجعات دورية مع أصحاب المصلحة الخارجيين لفهم مستهدفاتهم من البيانات وضمان توافق مخرجات المنصات مع . توقعاتهم التشغيلية والتحليلية .
المؤهلات والخبرات للوظيفة
- درجة البكالوريوس أو الماجستير في علوم الحاسب، ادارة البيانات أو ما يعادلها. - خبرة عملية لا تقل عن 4 سنوات - الشهادات المهنية مثل: CAP، CDMP - اجادة اللغة الانجليزية

Purpose of Job
Jobholders at this level may be regarded as a source of expertise and are responsible for developing frameworks, policies and operational plans. They also analyze complex issues, understand business needs, bring together multiple concepts and translate them into tangible actions and support to enhance performance of the function.

Job Responsibilities

• Communicate and collaborate with departments and end users, build mutual relationships, and facilitate the cooperation and the flow of information
• Interact with business users on regular basis, capture and analyze requirements for new business solutions or enhancements received across the business to assess priorities, and coordinate demand planning activities
• Consolidate all interpreted analysis and results, provide input to IT Planning and Support and IT Enterprise Architecture, and accordingly highlight requirements that are deemed strategic and major in nature
• Gather Business Requirements Documents (BRDs), conduct deep review and analysis, align with functional needs to ensure proper understanding and documentation, and circulate the BRDs for reviews by end users and key stakeholders in order to facilitate approval and sign-off
• Receive and analyse IT systems change requests, provide recommendations for Senior team on the implementation of accepted requests and translate business requirements into technical specifications; or formulate appropriate responses on rejected requests
• Assess IT projects (e.g. Business Value, Risk) in collaboration with IT Planning and Management, recommend initiatives to optimize and rationalize the IT spending and the utilization of IT resources, and accordingly develop the definition and prioritization of the projects' portfolio
• Interviewing business users to understand the As-Is detailed workflows of ZATCA activities, understand their business needs, interpret and analyze all data, and accordingly suggest improvements or process modifications
• Collect business requirements of ZATCA new services and change requests, assess the requests, and provide needed inputs to relevant functions to develop the new / updated business processes
• Observe the introduction of new technologies and solutions at ZATCA, evaluate the performance business processes to ensure alignment with IT systems and business requirements, and recommend needed adjustments and improvements to the developed business processes
• Support in the documentation of new services, solutions, and technologies, contribute in the preparation of user manuals and training material and contribute in conducting training to ZATCA's employees to improve their knowledge
• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases are closed
• Perform other duties as requested
• Train junior staff on the different job activities to ensure transfer of know-how
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details
Communication and Contacs
Education

• Bachelor's degree in Computer Science, Information Technology, or equivalent is required
• Master's degree in Information Technology Management, Computer Science, Business Administration, or equivalent is preferred

Experience
An minimum of 5 years of relevant experience.

Competencies
Collaboration and Communication - Developing

Solutions Requirements Planning and Articulation - Advanced

Professionalism - Proficient

Project Management - Proficient

IT Compliance - Proficient

IT Change Management - Proficient

Results Oriented - Proficient

Business Solutions Testing and Quality Control - Advanced

Customer Focus - Proficient

Enablement of Change and Innovation - Developing

Job Title: Operations Manager (Aluminum & Fabrication/Blacksmith)

This is a full-time on-site role for an Engineering Operations Manager located in Riyadh. The Engineering Operations Manager will be responsible for overseeing daily operations, ensuring efficient workflows, managing programs, and engineering management. The role includes leading a team of engineers, monitoring performance metrics, and implementing process improvements to drive operational excellence. The Engineering Operations Manager will also be responsible for developing and maintaining operational policies, managing budgets, and ensuring compliance with industry standards and regulations.

Roles & Responsibilities

• Develop and implement operational and production plans for the factory in alignment with the company's strategic objectives.
• Oversee manufacturing processes (Aluminum and Fabrication/Blacksmith) and ensure the required quality and standards are met.
• Manage production teams, monitor their performance, and develop their skills.
• Monitor inventory, raw material needs, and tools, coordinating closely with the Procurement Department.
• Ensure the application of occupational health and safety standards across all factory departments.
• Follow up on equipment and machinery maintenance, coordinating periodic and emergency repairs.
• Prepare regular reports on production, costs, and waste, and submit them to Senior Management.
• Contribute to improving production lines, raising operational efficiency, and reducing costs.
• Build good relationships with clients and suppliers and resolve any operational issues related to production or delivery.
• Adhere to internal labor regulations and the company's administrative policies.

Required Qualifications

• Bachelor's degree in Engineering (Mechanical / Industrial / Production) or a related specialization.
• A minimum of 7 years of experience in operating and managing Aluminum and Fabrication factories, with 3 years in a supervisory or managerial position.
• Familiarity with production planning and management software.
• Strong leadership skills and the ability to make decisions and solve problems.
• Good knowledge of ISO Quality Management Systems and safety standards.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.

As an Engineering Operations Engineer, you will operate and maintain AWS DCs' world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.

If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.

Key job responsibilities

SAFETY:

• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE:

• You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center
• Troubleshoot facility and rack-level events within internal SLAs
• Perform root cause analysis of equipment failures
• Drive innovation while reducing operational costs in the facilities

A day in the life

• Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Supervise contractors who perform servicing or preventive maintenance
• Perform the following tasks, with or without reasonable accommodation:
• Occasionally Move objects/material (weight limits in accordance with regulations)
• Work in outdoor weather conditions.
• Work in noisy environments
• Work at heights and from ladders

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

• Bachelor's degree in engineering, project management, construction management or similar technical focus
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Knowledge of key electrical competencies and theory

• Experience in data center engineering
• Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
• Knowledge of BMS and EPMS control systems and data collection/trending

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.

As an Engineering Operations Engineer, you will operate and maintain AWS DCs' world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.

If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.

Key job responsibilities

Safety

• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

Engineering & Facility Operations And Maintenance

• You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center
• Troubleshoot facility and rack-level events within internal SLAs
• Perform root cause analysis of equipment failures
• Drive innovation while reducing operational costs in the facilities

A day in the life

• Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Supervise contractors who perform servicing or preventive maintenance
• Perform the following tasks, with or without reasonable accommodation:
• Occasionally Move objects/material (weight limits in accordance with regulations)
• Work in outdoor weather conditions.
• Work in noisy environments
• Work at heights and from ladders

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Bachelor's degree in engineering, project management, construction management or similar technical focus
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Knowledge of key electrical competencies and theory

Preferred Qualifications

• Experience in data center engineering
• Experience leading and managing operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
• Knowledge of BMS and EPMS control systems and data collection/trending

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services Limited Regional Headquarter (One Person)

Job ID: A

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

Service Business Operations Specialist Support

Job Description Summary

Responsible for activities and processes for driving first class service contracts process execution, data accuracy and billing excellence. He/she will manage the day-to-day operations, ensuring key Business Operations KPI's are met, and workload is evenly distributed across the team. Support the business operations leader on activities are related to driving growth by setting up effective processes to collect & analyze data.

Job Description:

Roles and Responsibilities:

The primary focus of this role is to support Business Operations Department in the development and growth. This may include but not be limited to the following:

• Ensure first class service & maintain of contract process execution on customer service contracts; non-contract services; data entry and data quality including additions, deletions, billing schedules and modifications to the existing contracts.
• Update ERB system (Service Max) with all newly installed and rev rec'd systems with their standard and extended warranty start date and end date as per the Commissioning Acceptance Certificate (CAC).
• Ensure quality and integrity of the customer contracts as they are entered into the system.
• Keeping SFDC up-to date by updating opportunities and utilize SFDC to create and export useful reports.
• Ensure timely and accurate billing of customers for contract and non-contract services.
• Handling invoice submission to cash & collaborate with cash team for any dispute.
• Analytical reports to be published will include, but not be limited to, Pending invoicing report, Invoicing Analysis, PM planning and monitoring report.
• Work closely with Service Team, Finance, and cash team to resolve and process-related issues.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Supporting Business Operations team in all requirements within their scope.
• Provide regular update for the business requirements status to the Business Operations Leader.
• Utilizes general business knowledge acquired through education or prior experience. Understands how efforts within the team contribute to overall objectives.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Effectively manage and prioritize various projects with minimal supervision.
• Participate in special projects as assigned
• Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

Required Qualifications:

• A bachelor's degree from an accredited college or university.
• Minimum 2–3 Years' experience with Business Administration or Finance or Accounting degree.
• Excellent written and verbal communication skills.
• Fluent in English and Arabic (essential).
• Proficient at PC office software such as excel, word, PowerPoint etc.

Desired Characteristics

• Finance and Accounting background is preferred.
• Experience in operating any ERP/CRM solution.
• Excellent communication & Interpersonal skills.
• Proficient in utilizing Excel for data analysis, reporting, and advanced formula application.
• Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward-thinking and customer-first attitude

• Executive Support:
  Support the Senior Director in the coordination and follow-up of key operational and strategic initiatives across the business.
• Progress Chasing:
  Track and chase actions with project and functional managers to ensure timely delivery of priorities.
• Financial Analysis:
  Understand, interrogate, and interpret financial data and management reports. Support cost reviews, forecasts, and planning cycles.
• Business Metrics:
  Create, analyze and report meaningful business dashboards
• Presentation Development:
  Prepare high-quality, executive-level presentations and reports for internal and external audiences, including board members and clients.
• Business Development:
  Assist in bid preparation, client engagement activities, and internal reviews of commercial proposals.
• Stakeholder Engagement:
  Work independently to progress issues and initiatives, often engaging with individuals more senior than yourself.
• Travel & Site Engagement:
  Undertake regular travel to project sites in Saudi Arabia, Qatar, and Iraq to support project operations and gather on-the-ground insights.

• Bachelor's degree in Engineering , Business, MIS, or related discipline (Engineering preferred).
• Minimum of 3 - 5 years of relevant experience in a business-facing function such as finance, procurement, operations, or bidding.
• Strong commercial acumen and the ability to interpret and challenge financial information.
• Excellent interpersonal and influencing skills, with confidence to engage and challenge senior stakeholders.
• Strong written and verbal communication skills, including report and presentation development.
• Highly organized and proactive, with a "can do" attitude, strong attention to detail and a completer / finisher.
• Comfortable working independently and managing multiple priorities simultaneously.
• Willingness and ability to travel regularly within the Middle East.

• High exposure to senior leadership and strategy.
• Opportunity to develop fast-tracked experience in operational leadership.
• Hands-on involvement in high-impact business decisions.
• A collaborative, fast-paced, and technically dynamic