30 Business Operations Engineer jobs in Saudi Arabia

Join to apply for the Business Analysis Senior Analyst role at The Cigna Group

Join to apply for the Business Analysis Senior Analyst role at The Cigna Group

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Job Title: Business Analysis Senior Analyst

Location: Kingdom of Saudi Arabia (KSA)

Department: Information Technology

Reports To: IT project Manager - KSA

Job Summary : Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.

Role Overview

The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed application. Creates and maintains system documentation in collaboration with architects and team members.

The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, working first as a consultant and ending as a mentor, increasing shared understanding of systems across the agile team

Key Responsibilities

• Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
• Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
• Support development teams with project clarifications and ensure alignment between business and technical teams.
• Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
• Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
• Serve as link between business and development teams for pre auth, claims, customer care, and regulatory projects.
• Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, InsuranceAuthority), to deliver high quality BRDs.
• Ensure compliance with regulatory requirements and align business processes with client needs.
• Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) – Preferable
• Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
• Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
• Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
• Ensure all assigned projects are updated promptly and accurately in the internal project management
• Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
• Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
• Support new joiners by providing guidance on systems, processes, and business analysis activities.
• Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meets the enterprise quality standards.
  
  

Qualifications

• Bachelor's degree in an IT related field such as, MIS, IT Computer Science, Software Engineering or similar
• 3+ years of practical experience in a related field/industry
  
  

Skills

• Agile Methodologies
• Systems Analysis
• Quality Assurance
• Agile Product Management
• Customer focus
• Communication
• Documentation
• Collaboration
• Problem solving
  
  

What We Offer

• Hybrid mode
• Flexibly
• International exposure
• Pleasant environment ( Cigna KSA got recently certified as “Great Place to Work” )
  
  

Working hours : As per KSA labor work

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Hospitals and Health Care

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Join to apply for the Head of Business Analysis role at Noon-The Social Learning Platform .

Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. Our mission is to transform the physical classroom experience by introducing social, group-based learning and AI to make learning fun and effective. Our goal is to provide access to the best teachers for every student, virtually if needed, by blending AI, peer learning, and innovative physical spaces.

About the role: We’re hiring a strategic and analytical Head of Business Analysis to lead a team supporting decision-making, designing solutions, and tracking performance across the organization. This role combines business consulting, data analysis, and creative communication to drive clarity and results.

Key Responsibilities:

• Lead business analysis and dashboard reporting to support leadership decisions
• Design tailored offerings and proposals for sponsorship programs
• Conduct impact assessments and performance evaluations
• Oversee business reports, presentations, and visual content creation
• Manage a team of analysts and designers, ensuring high-quality, timely outputs

Requirements:

• 5+ years of experience, including 3–4 years in management consulting
• Strong slide-making and storytelling skills
• Problem-solving, solution design, and executive reporting expertise
• Proficiency in Power BI, Excel, PowerPoint; design skills a plus
• Excellent communication and stakeholder management skills
• Fluency in Arabic and English

Why work at Noon?

• Addressing key challenges in education—scaling star teachers and making learning engaging
• Leading in edtech innovation on a global scale
• Profitable and well-funded organization
• International, diverse team with growth opportunities
• Committed to equitable access to quality education

If you're excited about shaping the future of education in Saudi Arabia and believe you're a good fit, apply through the job link . We look forward to reviewing your application and exploring how you can contribute to Noon’s mission!

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**Job Title:** Business Analysis Senior Analyst
**Location:** Kingdom of Saudi Arabia (KSA)
**Department:** Information Technology
**Reports To:** IT project Manager - KSA
**Job Summary :** Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.
**Role Overview:**
The BSA assists in the gathering and analysis of information for developing and modifying IT systems. Assists in determining data and system requirements and the development of system specifications. Prepares diagrams and systems flow charts to describe existing and proposed application. Creates and maintains system documentation in collaboration with architects and team members.
The BA will work closely with the Product Management, Product Owners, Agile team and other subject matter experts to support the refinement of the backlog, working first as a consultant and ending as a mentor, increasing shared understanding of systems across the agile team
**Key Responsibilities:**
+ Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
+ Provide detailed Business Requirement Documents (BRDs) and assist the Product Owners with user stories documentation on Jira to guide development teams and ensure business needs are met.
+ Support development teams with project clarifications and ensure alignment between business and technical teams.
+ Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
+ Act as the Business Analyst for mega client onboarding changes, regulatory changes, and member addition/policy upload projects.
+ Serve as link between business and development teams for pre auth, claims, customer care, and regulatory projects.
+ Work with external project teams, including service providers (e.g., ELM, MASDR) and regulators (e.g., CHI, InsuranceAuthority), to deliver high quality BRDs.
+ Ensure compliance with regulatory requirements and align business processes with client needs.
+ Experience with regulatory changes on regulated systems and services (e.g., Nphies, Najim, CHI upload, TAHAQAQ, Yakeen) - Preferable
+ Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
+ Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations, enhance system functionality, and guide cross functional teams.
+ Technical Proficiency: knowledge in project management tools and agile methodologies, Scrum and Kanban and Confluence
+ Ensure all assigned projects are updated promptly and accurately in the internal project management
+ Share regular status reports with IT management stakeholders, highlighting progress, risks, and next steps.
+ Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
+ Support new joiners by providing guidance on systems, processes, and business analysis activities.
+ Ensure assigned projects are delivered within agreed timelines of the agile delivery team and meets the enterprise quality standards.
**Qualifications:**
+ Bachelor's degree in an IT related field such as, MIS, IT Computer Science, Software Engineering or similar
+ 3+ years of practical experience in a related field/industry
**Skills:**
+ Agile Methodologies
+ Systems Analysis
+ Quality Assurance
+ Agile Product Management
+ Customer focus
+ Communication
+ Documentation
+ Collaboration
+ Problem solving
**What we Offer :**
+ Hybrid mode
+ Flexibly
+ International exposure
+ Pleasant environment ( Cigna KSA got recently certified as "Great Place to Work" )
**Working hours :** As per KSA labor work
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If_ _you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._

**Position Summary**

The Business Analysis Associate is responsible for obtaining, interpreting, and defining business requirements, outlining problems, and working with different cross-functional teams to define and deliver amazing solutions. The position will be the key point of contact from the IT team to the business and must oversee the business process analysis and execute the collection, elicitation, and recording of business requirements.

**Major Responsibilities**

Based on interaction with business units, the Senior Business Analyst will propose and document innovative ideas which will drive value to KAPSARC. This includes managing the relations and communication with business and support departments.
- Understand business problems, analyze the need, and devise change strategies, working with the technical teams on suitable solutions.
- Drive change and facilitate stakeholder collaboration.
- Document and evaluate the business case for a proposed change with supported high level project plans.
- Understand business requirements, documenting and simplifying them so they are suitable for technical teams.
- Develop and document user personas, customer journey maps, empathy maps and conduct sessions based on design thinking practice.
- Requirements modeling using UML, and supporting User Acceptance processes.
- Document non-functional requirements from business by asking specific questions such as expected performance per user request.
- Locate inefficiencies, present opportunities, and process recommendations, implemented via IT and technological solutions.
- Using different analytical techniques and tools, to document business and non-functional requirements (such as expected performance).
- Connecting and bridging domain experts and technology experts by explaining technical terminology to business teams and business requirements to technical teams.
- Working with business to understand the issues/bottlenecks/opportunities and document, in business terms, possible solutions.
- Gathering, identifying, documenting of business requirements, and simplifying them, so that they are easily understood across the whole team. Use tools and techniques to produce high level wireframes and concepts to present to the business teams.
- Supporting business transition and helping to establish change.
- Work in an agile way to ensure the requirements are properly translated into user stories with suitable acceptance criteria.
- Be able to interpret economic and mathematical information and construct attractive charts and diagrams.
- Must be able to produce impressive reports, PowerPoint slides and presentations.
- Translate the research requirements into user stories using Agile tools (such as Azure DevOps).
- Build and maintain trusted relationships with directors, senior managers, and business partners across the organization.
- Produce clear and visually interesting diagrams to explain processes, flow and concepts as required using tools such as Microsoft Visio and PowerPoint.
- Help business stakeholders to embrace digital solutions and new ways of working to drive greater efficiencies and meet their business priorities.
- Ensure customer satisfaction by coordinating the delivery of services to IT key internal customers.
- Understand business challenges and priorities and act as the trusted advisor when it comes to service and technology solutions.
- Responsible for helping to capture, stimulate, prioritize, and shape business demand and lead value delivery.
- Working cross-functionally to successfully align, plan both technical and business initiatives, from conception through to delivery.
- Stakeholder management at all levels of an organization.
- Understanding business demand by working with business units and producing demand management plans.
- Contribute to creating a Digital Transformation Strategy roadmap.
- Lead the project through implementation.
- Identify and reduce risk of failure.
- Must be able to ask and negotiate difficult questions with stakeholders, business, and technical team.
- Must be able to explain, recommend and present newer business processes, business innovations, customer journey maps, interaction, and process flows.
- Proven experience of value stream mapping, documenting customer profile and journey map.
- Able to come up with key performance indicators and key risk indicators.
- Represent IT in non-technical meetings, explaining and presenting concepts to business users.
- Monitor and make action plans to improve user satisfaction score across IT functions.
- Demonstrate a good level of technical knowledge including current, emerging, and future technology market trends and their impact on the business.

**Qualifications**
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or any other related field, with 4-7 years of relevant experience, or
- Master’s degree in Information Technology, Computer Science, Engineering, Busin

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

We are seeking an experienced Technology Operations Expert to oversee the operation, monitoring, and enhancement of the foundation’s critical security infrastructure, including network connectivity, CCTV, access control, intrusion detection, digital signage, and related systems. The role ensures maximum uptime, operational reliability, and compliance with international standards.

The successful candidate will lead day-to-day operations, incident management, and system health monitoring while coordinating with vendors to address recurring technical challenges such as connectivity failures, recording interruptions, and storage limitations. Additionally, the expert will manage the transition of systems from development to operations and maintain the master connectivity design layout for security systems.

What You'll be doing:

1. Lead day-to-day IT operations, ensuring reliable performance of enterprise applications, cloud services, data centers, and workplace technologies.
2. Establish and manage ITIL-based processes for incident, problem, and change management.
3. Oversee monitoring, reporting, and optimization of system performance, availability, and capacity.
4. Implement disaster recovery and business continuity measures to safeguard operations.
5. Manage the daily operation of CCTV, access control, intrusion detection, and related security systems.
6. Ensure uninterrupted video recording and system uptime across all facilities.
7. Conduct regular system health checks, monitor logs and alerts, and proactively resolve issues.
8. Lead preventive and corrective maintenance plans to reduce repetitive failures.
9. Oversee the integration of CCTV with command-and-control systems and video management platforms.
10. Ensure proper transition of CCTV and security systems from project development teams to operations.
11. Verify readiness of systems through acceptance testing, documentation, and operational sign-off.
12. Conduct training sessions for operations teams to ensure smooth adoption and sustainability of systems.
13. Maintain a structured process for system upgrades and new deployments to be fully transitioned into operations.
14. Develop and maintain the master connectivity design layout for CCTV, access control, and supporting systems.
15. Ensure all system connectivity designs align with infrastructure standards and support scalability.
16. Collaborate with design and engineering teams to validate layouts before implementation.
17. Regularly update documentation to reflect changes, expansions, and integration requirements.
18. Lead response to recurring failures such as loss of connectivity, camera downtime, and recording disruptions.
19. Perform root cause analysis for repetitive system issues to ensure permanent solutions are implemented.
20. Act as the escalation point for urgent operational incidents affecting security systems.
21. Support emergency response teams with live system data and ensure availability of recordings for investigations.
22. Monitor and manage video storage capacity to prevent data loss and ensure compliance with retention policies.
23. Implement advanced video analytics for predictive maintenance, intrusion detection, and crowd monitoring.
24. Identify opportunities for automation and process improvements in system monitoring and maintenance.
25. Establish KPIs and prepare weekly/monthly operational reports to track failures, downtime, and vendor performance.
26. Manage relationships with vendors and contractors, ensuring accountability for SLA compliance and issue resolution.
27. Supervise on-site technicians and ensure proper documentation and handover of maintenance activities.
28. Collaborate with leadership and operations teams to align system performance with security goals.

What's Required for the role:

1. Bachelor’s degree in Electrical Engineering, Technology, or a related field.
2. 8–10+ years in technology operations within large-scale or mission-critical environments.
3. Proven track record in resolving recurring issues such as connectivity failures, system downtime, and storage limitations.
4. Experience managing system handover from development to operations in mega projects.
5. Expertise in preparing and maintaining master connectivity layouts for complex security networks.
6. Strong background in preventive maintenance, vendor management, and SLA enforcement.
7. Hands-on experience in managing networks, VMS platforms, IP-based CCTV, and integrated security operations.

Parsons equally employs representation at all job levels regardless of race, color, religion, sex (including pregnancy), national origin, age, disability, or genetic information.

We truly invest in and care about our employees’ wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .

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Eram Talent is seeking a Training Specialist - Chemical Engineering to join our team in Saudi Arabia. This role is crucial in developing and delivering training programs that enhance the knowledge and skills of professionals in the chemical engineering field. As a leading talent acquisition consultancy, we focus on matching high-potential individuals with companies across various industries including Oil & Gas, Energy, and Manufacturing.

The Training Specialist will be responsible for designing curriculum, coordinating training sessions, and ensuring that participants gain practical knowledge applicable to their roles. You will work closely with industry leaders and experts to ensure that our training programs align with current trends and technological advancements in chemical engineering.

Key Responsibilities:

• Develop, design, and deliver training curriculum for chemical engineering processes and technologies.
• Assess training needs and tailor training programs to meet the skill requirements of employees.
• Curriculum development: Build structured learning pathways and job family-specific curriculums, from early-career professionals to independent, competent contributors.
• Mentorship and coaching: Act as a subject matter expert and mentor, fostering the development of technical skills and operational excellence across teams.
• Ensure training effectiveness: Continuously improve training programs by incorporating industry trends, feedback, and real-life workplace scenarios
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Maintain comprehensive training records and prepare reports for management review.
• Conduct follow-up assessments to measure knowledge retention and application of training insights in the workplace.
• Stay current on industry developments and incorporate best practices into training programs.

• Bachelor's or Master's degree in Chemical Engineering or a related field.
• A minimum of 15 years of experience in chemical engineering or related training roles.
• Develop technical course materials: Create comprehensive work-task centric workshops that prepare early and mid-career professionals for mastery in their core job family tasks.
• Facilitate technical courses: Conduct engaging in-person and virtual training sessions for employees at various career stages, ensuring knowledge transfer of industry best practices.
• Strong understanding of chemical engineering principles and processes.
• Experience in developing and implementing effective training programs.
• Excellent presentation and facilitation skills.
• Strong analytical and problem-solving capabilities.
• Proficiency in training management systems and Microsoft Office Suite.
• Ability to communicate complex concepts in a clear and engaging manner.
• Fluency in both English and Arabic is preferred.

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JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

Responsibilities

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

Minimum Requirements

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

#J-18808-Ljbffr

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

Responsibilities

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

Minimum Requirements

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

#J-18808-Ljbffr

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

Responsibilities

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

Minimum Requirements

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

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