89 Bnb Assistant jobs in Saudi Arabia
Front Desk Agent
Posted today
Job Viewed
Job Description
**Requirements**:
- Previous experience as front desk / Reciptionist in Hospitals or Hotels
- Males/ Females
- Excellent in English
- Excell Proficiency
Front Desk Agent - Saudi National
Posted 11 days ago
Job Viewed
Job Description
About Silver Sands Beach
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.
Job DescriptionThe Front Office Associate plays a pivotal role in ensuring exceptional guest experiences at our hotel. They are responsible for providing friendly and efficient service to guests during their check-in, stay, and check-out processes. This position requires a strong customer service orientation, excellent communication skills, and the ability to handle various tasks simultaneously while maintaining professionalism and attention to detail.
Key Responsibilities:
- Greet guests upon arrival and assist with the check-in process, ensuring accuracy of reservation details and payment information.
- Handle guest inquiries, requests, and complaints promptly and courteously, striving to exceed guest expectations.
- Provide information about hotel facilities, services, and local attractions to guests.
- Process guest check-outs efficiently, settling guest accounts accurately and efficiently.
- Handle cash and credit card transactions accurately, following hotel policies and procedures.
- Maintain a tidy and organized front desk area, including lobby and guest service areas.
- Assist with reservations, including taking bookings over the phone, email, or in person.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Maintain knowledge of hotel policies, procedures, and emergency protocols.
- Uphold high standards of cleanliness, hygiene, and professionalism at all times.
- Participate in training programs and ongoing development opportunities to enhance job skills and knowledge.
- High school diploma or equivalent; additional education in Hospitality Management and Tourism is a plus.
- Good level of English
- Previous experience in a Front Office Associate role in the hospitality industry.
- Strong interpersonal skills and ability to communicate effectively with diverse groups of people.
- Excellent organizational and time management skills.
- Proficiency in computer systems and knowledge of hotel management software is desirable.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Positive attitude, team player mentality, and willingness to go above and beyond to ensure guest satisfaction.
Front Desk Agent - Saudi National
Posted 2 days ago
Job Viewed
Job Description
About Silver Sands Beach
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.
Job DescriptionThe Front Office Associate plays a pivotal role in ensuring exceptional guest experiences at our hotel. They are responsible for providing friendly and efficient service to guests during their check-in, stay, and check-out processes. This position requires a strong customer service orientation, excellent communication skills, and the ability to handle various tasks simultaneously while maintaining professionalism and attention to detail.
Key Responsibilities:
- Greet guests upon arrival and assist with the check-in process, ensuring accuracy of reservation details and payment information.
- Handle guest inquiries, requests, and complaints promptly and courteously, striving to exceed guest expectations.
- Provide information about hotel facilities, services, and local attractions to guests.
- Process guest check-outs efficiently, settling guest accounts accurately and efficiently.
- Handle cash and credit card transactions accurately, following hotel policies and procedures.
- Maintain a tidy and organized front desk area, including lobby and guest service areas.
- Assist with reservations, including taking bookings over the phone, email, or in person.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Maintain knowledge of hotel policies, procedures, and emergency protocols.
- Uphold high standards of cleanliness, hygiene, and professionalism at all times.
- Participate in training programs and ongoing development opportunities to enhance job skills and knowledge.
- High school diploma or equivalent; additional education in Hospitality Management and Tourism is a plus.
- Good level of English
- Previous experience in a Front Office Associate role in the hospitality industry.
- Strong interpersonal skills and ability to communicate effectively with diverse groups of people.
- Excellent organizational and time management skills.
- Proficiency in computer systems and knowledge of hotel management software is desirable.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Positive attitude, team player mentality, and willingness to go above and beyond to ensure guest satisfaction.
Tamayyaz – Front Desk Agent – Saudis Only
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Tamayyaz – Front Desk Agent – Saudis Only role at Accor .
Company Description
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the skills and knowledge needed for various professions within the hospitality field through a combination of classroom learning and on-the-job training.
Job Description
First impressions are everything! As a Reception Agent, you will manage guest interactions from arrival to departure, ensuring a memorable experience.
Responsibilities and Duties
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take initiative to add a personalized experience.
- Proudly promote the hotel facilities and seek opportunities to enhance guests’ stay through up-selling.
Qualifications
- Open to Saudi nationals only, including fresh graduates and candidates with up to 6 months of relevant experience.
- Basic English skills required.
- Strong passion for hospitality.
- Excellent interpersonal and communication skills.
- Team player who contributes proactively to colleagues.
- Flexible to work according to departmental needs.
- Ability to remain calm and courteous, focusing on guest needs.
Additional Information
We are committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
Seniority level- Entry level
- Full-time
- Management and Manufacturing
- Hospitality
Referrals increase your chances of interviewing at Accor by 2x.
Sign in to set job alerts for “Front Desk Representative” roles. #J-18808-LjbffrTamayyaz - Front Desk Agent - Saudis Only
Posted 19 days ago
Job Viewed
Job Description
Join to apply for the Tamayyaz - Front Desk Agent - Saudis Only role at Accor .
Company Description
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the skills and knowledge needed for various professions within the hospitality field through a combination of classroom learning and on-the-job training.
Job Description
First impressions are everything! As a Reception Agent, you will manage guest interactions from arrival to departure, ensuring a memorable experience.
Responsibilities and Duties
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take initiative to add a personalized experience.
- Proudly promote the hotel facilities and seek opportunities to enhance guests' stay through up-selling.
Qualifications
- Open to Saudi nationals only, including fresh graduates and candidates with up to 6 months of relevant experience.
- Basic English skills required.
- Strong passion for hospitality.
- Excellent interpersonal and communication skills.
- Team player who contributes proactively to colleagues.
- Flexible to work according to departmental needs.
- Ability to remain calm and courteous, focusing on guest needs.
Additional Information
We are committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
Seniority level- Entry level
- Full-time
- Management and Manufacturing
- Hospitality
Referrals increase your chances of interviewing at Accor by 2x.
Sign in to set job alerts for "Front Desk Representative" roles.Front Desk Agent - Preferred Saudi Nationality
Posted today
Job Viewed
Job Description
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Front Desk Agent (Saudi) at Crowne Plaza Madinah
Posted 11 days ago
Job Viewed
Job Description
Your day-to-day
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day’s schedule
- Jump into other ad-hoc duties when your colleagues need your help
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the Arabic - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math's and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally you’ll have spent at least one year in a front desk or guest service position
- Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
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Front Desk Agent (Saudi) at Crowne Plaza Madinah
Posted 11 days ago
Job Viewed
Job Description
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day’s schedule
- Jump into other ad-hoc duties when your colleagues need your help
What we need from you
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the Arabic - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math's and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally you’ll have spent at least one year in a front desk or guest service position
- Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day’s schedule
- Jump into other ad-hoc duties when your colleagues need your help
What we need from you
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the Arabic - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math's and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally you’ll have spent at least one year in a front desk or guest service position
- Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Front Desk Agent (Saudi) at Crowne Plaza Madinah
Posted 1 day ago
Job Viewed
Job Description
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day's schedule
- Jump into other ad-hoc duties when your colleagues need your help
What we need from you
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the Arabic - extra language skills would be great, but not essential
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math's and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally you'll have spent at least one year in a front desk or guest service position
- Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day's schedule
- Jump into other ad-hoc duties when your colleagues need your help
What we need from you
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the Arabic - extra language skills would be great, but not essential
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math's and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally you'll have spent at least one year in a front desk or guest service position
- Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Front Desk Agent (Saudi) at Crowne Plaza Madinah
Posted 14 days ago
Job Viewed
Job Description
Your day-to-day
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day's schedule
- Jump into other ad-hoc duties when your colleagues need your help
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- Fluency in the Arabic - extra language skills would be great, but not essential
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math's and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally you'll have spent at least one year in a front desk or guest service position
- Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner