327 Banking Teller jobs in Saudi Arabia

Job Description:

Location: KSA (Onsite)
Contract: 6 months (extendable)

Our client is seeking an experienced Business Analyst to join their team in the banking sector. The successful candidate will be responsible for identifying, analyzing, and documenting business requirements within the banking environment to support project goals. This role will bridge the gap between business and IT teams, ensuring alignment with regulatory standards, and drive process optimization, digital transformation, and regulatory compliance within banking operations.

• Requirement Gathering and Analysis:
  • Collaborate with business units and IT teams to gather, analyze, and document functional and technical requirements for banking products and services.
  • Translate requirements related to banking functions (e.g., loan processing, payments) into technical specifications.
  • Create data models, flowcharts, and process diagrams to communicate findings.
  • Conduct feasibility studies and cost-benefit analysis for proposed projects.
  • Assist in project management activities, including planning, monitoring, and reporting.
• Process Improvement and Compliance:
  • Analyze and optimize banking processes, ensuring alignment with regulatory requirements (e.g., AML, KYC).
  • Recommend workflow improvements to enhance efficiency in areas like risk management and customer service.
• Solution Design and Implementation Support:
  • Partner with IT and project teams to design, test, and implement banking solutions.
  • Develop and maintain documentation, including functional specifications and user guides.
• Data Analysis and Reporting:
  • Conduct data analysis on banking-related metrics and create reports to support business decision-making.
• Stakeholder Engagement and Communication:
  • Act as the main liaison between business stakeholders and technical teams, managing expectations.
  • Conduct workshops, provide updates, and ensure alignment across teams on banking-specific projects.
• Testing and Quality Assurance Support:
  • Support UAT (User Acceptance Testing) by developing test cases tailored to banking systems.
  • Collaborate with QA teams to identify and resolve issues, ensuring compliance and system functionality.

• Educational Background: Bachelor's degree in Business, Finance, IT, or a related field.
• Experience: 5-7 years of experience as a Business Analyst in the banking or financial services sector.
• Familiarity: Banking products and regulatory standards, including AML and KYC compliance.
• Certifications: Preferred certifications include CBAP, PMP, PBA, or banking-specific certifications.

• Proficiency with core banking platforms (e.g., Temenos, Oracle Flexcube) and data analysis tools (e.g., SQL, Power BI).
• Knowledge of digital banking transformation, core banking systems, and compliance protocols.
• Understanding of Agile methodologies and SDLC, as applied in the banking sector.

• Operations
• Business

Foreground is partnering with a leading international bank to identify a seasoned Operations Manager for its Head Office in Jeddah.

This critical leadership role will oversee the full spectrum of banking operations within the Saudi market, ensuring seamless process execution, compliance with SAMA regulations, and alignment with the banks global operational standards. The ideal candidate will bring strategic oversight, hands-on process control, and strong people leadership to drive operational excellence in a regulated banking environment.

Key Responsibilities

Operational Oversight

• Manage end-to-end banking operations, including customer account management, payments, clearing, trade finance, treasury operations, and reconciliation.
• Monitor day-to-day activities to ensure adherence to internal policies, regulatory frameworks, and operational KPIs.
• Ensure strong controls are in place across cash handling, transactional accuracy, and risk mitigation.

Governance & Compliance

• Maintain full compliance with the Saudi Central Bank (SAMA) requirements, anti-money laundering laws, and global operational risk policies.
• Coordinate internal and external audits, ensuring timely resolution of audit observations and implementation of corrective actions.
• Keep management informed of regulatory updates and advise on the operational implications.

Process Improvement & Automation

• Identify opportunities to optimize workflows, reduce turnaround time, and digitize manual processes.
• Lead or support systems enhancements and operational projects in coordination with IT, risk, and compliance teams.
• Implement and maintain business continuity procedures and internal control frameworks.

Team Management & Development

• Lead, train, and develop the operations team to meet performance targets while ensuring quality and service standards are maintained.
• Establish clear responsibilities, monitor team outputs, and ensure professional growth within the function.
• Foster a proactive and solutions-oriented culture within the department.

Stakeholder Collaboration

• Act as a key liaison between operations and other internal stakeholders including Compliance, Risk, Relationship Management, Finance, and Technology.
• Provide insights to senior management regarding operational challenges, performance, and improvement areas.

Required Qualifications & Experience

• Bachelors degree in Banking, Finance, Business Administration, or a related field; a Masters degree or relevant certification (e.g., ACAMS, CISA, PMP) is an advantage.
• 7+ years of progressive experience in banking operations, with a minimum of 3 years in a leadership or managerial capacity.
• Solid understanding of local and international banking regulations, especially within the Saudi context.
• Proven track record in managing cross-border operational environments, trade finance instruments, and treasury operations.
• Experience in process transformation, systems implementation, and stakeholder engagement in the banking sector.
• Strong leadership and decision-making capabilities
• High level of operational discipline and risk awareness
• Excellent communication and reporting skills
• Ability to manage multiple functions and priorities under pressure
• Strategic thinker with hands-on execution skills

Role Summary:

Promote financial products, engage with clients and improving the relationship with customers and developing marketing methods and achieve sales targets in a dynamic and customer-focused environment.

• Understand and explain financial products to customers.
• Obtain sufficient information on customer needs.
• Opening customer accounts and marketing the company's multiple products to customers.
• Retaining customers and attracting new customers.
• Collection and analysis of customer data.
• Meet monthly and quarterly sales targets.
• Deliver sales reports and assist with tasks as assigned.

• Strong communication, negotiation, and interpersonal skills.
• Knowledge of financial products and market trends.
• Proficiency in Microsoft Office Suite.
• Ability to work independently, meet deadlines, and perform under pressure.

• Excellent verbal and written communication skills.
• Ability to analyze market trends and customer needs.
• Exceptional negotiation and persuasion skills.
• Time management and organizational skills.

Exciting Customer Service Opportunities for Saudi Nationals( Subject to Contract Award)

Are you passionate about delivering exceptional service and ready to grow your career with a global leader?

Serco is looking for talented Saudi Nationals to join our Customer Service Talent Pool for upcoming roles across the Kingdom of Saudi Arabia. With over 4,500 team members in the Middle East, we're committed to building futures and supporting national development.

Express your interest today and take the first step toward a rewarding career with Serco.

To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.

Responsibilities:

• Answer incoming phone calls, emails, chats promptly and professionally.
• Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
• Provide customers with basic product/service information and direct them to the right contact when necessary.
• Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
• Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
• Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
• Follow up with customers after order delivery to ensure satisfaction and collect feedback.
• Proactively reach out to inactive customers to identify reasons and re-engage them.
• Generate monthly reports on customer activity, feedback, and engagement trends.
• Share insights with the marketing team to support service improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Strong written and verbal communication skills.

• She should have high level of interpersonal and customer handling skills.

• Proficiency in Arabic and English is a strong advantage.

Please send you're your CV to

Customer Service & Order Processing Specialist

Location:
Jeddah, Saudi Arabia

Job Type:
Full-time

About the Role

We are looking for a motivated and detail-oriented Customer Service & Order Processing Specialist to join our growing e-commerce team. You will be the key point of contact for our customers, ensuring they enjoy a smooth shopping experience from placing their orders to receiving them.

Key Responsibilities

•  Handle customer inquiries via phone, email, and chat in a professional and timely manner.

•  Process, review, and manage online orders from confirmation to delivery.

•  Coordinate with warehouse and delivery partners to ensure accurate and on-time shipments.

•  Resolve customer complaints and provide effective solutions to maintain high satisfaction levels.

•  Track and follow up on pending or delayed orders, keeping customers updated.

•  Maintain accurate records of customer interactions and transactions.

Qualifications

•  1–3 years of experience in customer service, preferably in e-commerce or retail.

•  Strong communication skills in both Arabic and English.

•  Good organizational and multitasking abilities with attention to detail.

•  Proficiency in MS Office and familiarity with e-commerce platforms such as Salla & Zid.

What We Offer

•  Competitive salary.

•  A dynamic and supportive work environment.

•  Growth opportunities within a fast-growing e-commerce business.

•  Training and development programs to enhance your skills.

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Key job responsibilities

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email

Empathizing with and prioritizing customer needs

Upholding company values and respecting every customer

Resolving issues and setting appropriate expectations with customers

Clearly understanding and responding appropriately to the issues that customers present

Consistently composing grammatically correct, concise, and accurate written responses to customer issues

Approaching problems logically and with good judgment to ensure the appropriate customer outcome

Making quick and effective decisions on behalf of the customer

Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation

Work in an environment where the noise level varies and can be loud (hearing protection will be provided)

Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

BASIC QUALIFICATIONS

Key job responsibilities

Basic qualifications

High School or equivalent diploma

Previous experience in Customer Service

Ability to effectively prioritize work time to ensure efficiency

Experience with Windows Operating Systems and Microsoft Outlook

Familiarity with multiple web browsers, data base searching and instant messenger tools

PREFERRED QUALIFICATIONS

Preferred qualifications

• Arabic Speaker
• Bachelor Degree or equivalent work- related experience
• Proficiency in verbal and written communication skills
• Experience in understanding performance metrics and developing them to measure progress against key performance indicators
• Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

SAU, Riyadh

Customer Service

Overview

Join to apply for the Customer Service Representative role at S&S Fuels, LLC

Job Title: Customer Service Representative

Department: Operations

Hiring Range: $12-$13/hr. depending on store location, merit, and employee experience

FLSA: Non-exempt (eligible for overtime)

DOL Status: Full-time and part-time available

Reports to: Store Manager

The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
• Maintain proper inventory levels and shift closeouts
• Perform duties with minimal supervision, may be required to work irregular work hours
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
• Comply with all company policies and procedures, including relevant governmental regulations
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

• Ability to stand and/or walk for an entire shift
• Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
• Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
• Ability to push and pull with arms up to a force of 20 lbs.
• Ability to bend at waist with some twisting up to 1 hour of shift
• Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift

• Employee performs approximately 95% of duties indoors
• Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
• Work in small spaces at times; work independently
• Work with minimal direction and periodic supervision

• CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
• Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
• Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents

• High School diploma or GED (preferred)
• Experience working retail sales and customer service (preferred)
• Ability to work with tools/equipment and perform duties as described above
• Ability to work as scheduled and arrive on time
• Ability to communicate (orally and in writing) in English and engage in conversation
• Ability to work both independently and part of a team as necessary

• Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees)
• 401k with up to 3% company match
• Paid vacation and sick time
• Flexible scheduling
• Full-time and part-time positions
• Career growth (opportunity to become Lead Cashier or Assistant Manager)

This job description outlines the general qualifications and responsibilities of this position and is not intended to be an all-encompassing summary of the role. This position is subject to change according to developments in technology or processes, workload and staffing limitations, or other circumstances related to the needs of the business.

K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.

K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Manufacturing