152 Banking Support jobs in Saudi Arabia
Mobile App Digital Banking L2 Support Engineer
Posted 4 days ago
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Job Description
We are looking for a skilled and proactive L2 Support Engineer for our Mobile App Digital Banking platform. The ideal candidate will have strong communication skills and technical expertise to provide advanced troubleshooting, log analysis, and issue resolution. You will act as a key intermediary between end users and the development team, ensuring timely issue resolution and maintaining service quality in line with the SLA.
- Incident Management:
- Act as the first point of contact for escalated issues from L1 support.
- Analyze and troubleshoot issues related to the mobile app, backend services, and database systems.
- Perform root cause analysis using tools such as host logs, database queries, OpenShift, and Splunk.
- Assign bugs and issues to the appropriate teams (development, operations, etc.) based on initial analysis.
- Act as the first point of contact for escalated issues from L1 support.
- Collaboration:
- Coordinate and follow up with the development team to ensure timely resolution of issues, adhering to SLA requirements.
- Collaborate with other technical teams (infrastructure, networking) when necessary to resolve complex issues.
- Coordinate and follow up with the development team to ensure timely resolution of issues, adhering to SLA requirements.
- Monitoring and Reporting:
- Monitor application logs and system performance to proactively identify potential issues.
- Generate regular incident and performance reports, providing insights to management regarding recurring issues and improvement opportunities.
- Monitor application logs and system performance to proactively identify potential issues.
- Knowledge of Technology:
- Familiarity with Java Spring framework, Oracle, SQL databases, and microservices architecture.
- Use SQL queries to identify and resolve database-related issues.
- Navigate and work within OpenShift environments for container management and troubleshooting.
- Analyze logs using Splunk for troubleshooting application and infrastructure issues.
- Familiarity with Java Spring framework, Oracle, SQL databases, and microservices architecture.
- Process Adherence:
- Ensure all incidents and requests are handled according to company-defined processes and SLA timelines.
- Maintain detailed records of issues, follow-up actions, and resolutions within the ticketing system.
- Ensure all incidents and requests are handled according to company-defined processes and SLA timelines.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2-4 years of experience in technical support or a related role, preferably within digital banking or financial services.
- Strong communication and interpersonal skills, with the ability to explain technical issues to non-technical stakeholders.
- Technical Knowledge:
- Experience with Java Spring framework.
- Strong SQL skills for database queries (Oracle preferred).
- Familiarity with OpenShift and Splunk for container management and log analysis.
- Proficient in troubleshooting and log analysis across multiple systems (Java Spring, Oracle, SQL, OpenShift, Splunk).
- Excellent problem-solving skills and logical thinking.
- Ability to understand and work with system workflows, including backend service flows and integrations.
- Experience with Java Spring framework.
- Experience with mobile banking applications and financial services platforms.
- Familiarity with ticketing systems and ITIL-based incident management processes.
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Bank teller
Posted 2 days ago
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Job Description
Bank Teller for Indian Nationals in Medina
Our bank is seeking a skilled and experienced Bank Teller to join our team in Medina. As a Bank Teller, you will be responsible for providing excellent customer service, processing transactions accurately and efficiently, and promoting our bank's products and services. The ideal candidate will have previous experience as a bank teller, strong numerical skills, and the ability to communicate effectively with customers from diverse backgrounds. As an Indian national, you will also be preferred for this role.
Responsibilities:
- Process customer transactions accurately and efficiently
- Provide excellent customer service
- Promote bank products and services to customers
- Maintain cash drawer and balance daily transactions
- Communicate effectively with customers from diverse backgrounds
- Follow bank policies and procedures
Requirements:
- Indian national preferred
- Previous experience as a bank teller or similar role
- Strong numerical skills
- Excellent communication skills in English (basic proficiency)
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and accuracy
- Basic computer skills
Salary: 900$ per month
Location: Medina, Saudi Arabia
Accommodation: Provided by the company
If you are a dedicated and professional individual with experience as a bank teller, we encourage you to apply for this opportunity. Join our team at our growing bank in Medina!
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#J-18808-LjbffrBank teller
Posted 2 days ago
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Job Description
Bank Teller
Location: Jeddah, Saudi Arabia
We are seeking a skilled and efficient Bank Teller to join our team in Jeddah. As a Bank Teller, you will be responsible for providing excellent customer service and performing various financial transactions for our clients. This is a full-time position with a salary of 1300$ per month.
Responsibilities:
- Greet customers and assist them with their banking needs
- Process deposits, withdrawals, and payments accurately and efficiently
- Verify customer identities and signatures on checks and withdrawal slips
- Promote bank products and services to customers as needed
- Keep accurate records of all transactions and balances
- Resolve customer complaints or issues in a timely manner
- Adhere to all banking regulations and security procedures
Requirements:
- High school diploma or equivalent; Bachelor's degree in finance or related field preferred
- Experience working as a bank teller or in a similar role is preferred
- Knowledge of banking products, services, and procedures
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong attention to detail and accuracy in handling financial transactions
- Basic math skills with the ability to count and handle cash accurately
- Good communication skills in English
- Ability to work full-time without accommodation
We offer:
- Competitive salary of 1300$ per month
- Visa sponsorship for non-Saudi nationals
- Training and development opportunities
If you are passionate about providing exceptional customer service and have experience in banking, we would love to hear from you! Apply now to join our team as a Bank Teller in Jeddah.
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#J-18808-LjbffrBank teller
Posted 9 days ago
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Job Description
We are hiring a skilled Bank Teller to join our team in Medina. This position is suitable for men and does not require English proficiency. As a Bank Teller, you will be responsible for providing excellent customer service and performing various financial transactions for our clients. You will also maintain accurate records of all transactions and ensure the security of cash and negotiable instruments.
Key Responsibilities:
- Process and deposit cash, checks, and other negotiable items accurately and efficiently
- Assist customers with inquiries, account balances, and basic transactions
- Handle currency exchanges and issue money orders
- Maintain accurate records of all transactions
- Promote bank products and services to customers
- Ensure compliance with all bank policies, procedures, and regulations
- Handle confidential customer information with discretion
Requirements:
- High school diploma or equivalent
- Previous experience as a bank teller or similar role preferred
- Knowledge of banking procedures, regulations, and security protocols
- Excellent customer service skills
- Strong attention to detail and accuracy
- Ability to work well independently and in a team
- Proficient in basic computer skills
Salary: $900 per month
Contract position with accommodation provided. Preference for candidates with a biometric passport.
If you are reliable, organized, and passionate about banking, we encourage you to apply and join our dynamic team in Medina!
#J-18808-LjbffrBank teller
Posted 9 days ago
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Job Description
Part-Time Bank Teller - Medina, Saudi Arabia
We are seeking a part-time Bank Teller to join our team in Medina, Saudi Arabia. The successful candidate will be responsible for providing excellent customer service and assisting with transactions such as deposits, withdrawals, and payments.
The ideal candidate must have a valid biometric passport. Preference will be given to candidates with prior banking experience or fluency in English. We also offer accommodation for employees from India.
The Bank Teller’s responsibilities include:
- Providing customer service by accurately processing transactions
- Responding to customer inquiries
- Balancing the teller drawer daily
- Maintaining a clean working environment
- Ensuring compliance with bank policies and procedures
- Cross-selling bank products
We are looking for motivated, articulate, customer-oriented individuals with strong organizational skills. If you meet these requirements and are interested in joining our team in Medina, we would love to hear from you!
This job posting appears to be active and does not indicate it is expired.
#J-18808-LjbffrBank teller
Posted 9 days ago
Job Viewed
Job Description
We are seeking a Bank Teller to join our team in Jeddah, Saudi Arabia . The ideal candidate must be an Indian national with good communication skills in English .
The Bank Teller will be responsible for providing excellent customer service , accurately processing financial transactions, and assisting customers with their banking needs. The role also involves managing the teller station efficiently and supporting team members.
Requirements include previous experience as a bank teller or similar role, attention to detail , the ability to quickly process transactions, and strong interpersonal skills . Candidates should be comfortable working with customers in person or over the phone and have an understanding of banking regulations.
This is a full-time position . The candidate must possess their own visa . Interested applicants are encouraged to apply today!
#J-18808-LjbffrBank teller
Posted 9 days ago
Job Viewed
Job Description
We are seeking a Bank Teller to join our branch in Medina, Saudi Arabia. This is a contract position without accommodation provided. The role is suitable for individuals who prefer to work in banking without requiring English as the primary language.
The main responsibilities include providing excellent customer service, assisting with daily banking transactions such as deposits, withdrawals, processing loan applications, issuing debit cards, and advising on various account types. The candidate should be familiar with bank policies and procedures and adhere to them strictly.
The ideal candidate will have a high school diploma or equivalent, good communication skills, and experience in customer service or banking. Ability to work well with people of diverse nationalities is preferred but not mandatory.
Note: This job posting is active; no indication of expiration is provided.
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Bank teller
Posted 11 days ago
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Job Description
Bank Teller
We are hiring a Bank Teller to join our team in Jeddah, Saudi Arabia. As a Bank Teller, you will be responsible for providing excellent customer service while performing various banking transactions. This is a full-time position with a salary of 1600$ per month.
Responsibilities:
- Assist customers with deposits, withdrawals, and other transactions
- Provide information about bank products and services to customers
- Process loan applications and perform credit checks
- Maintain accurate records of all transactions
- Balance cash drawers and reconcile discrepancies
- Follow all bank policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in banking or customer service preferred
- Strong communication skills in English (Arabic language skills are a plus)
- Basic math and computer skills
- Attention to detail and accuracy
- Ability to work independently and as part of a team
Benefits:
- Competitive salary with potential for bonuses
- Training and development opportunities for career growth
- Medical insurance coverage
- Paid time off and holidays
Note: This position is open to both local candidates as well as foreigners who have their own valid visa. Accommodation may be provided for those who require it.
If you are passionate about delivering exceptional customer service and have the required qualifications, we would love to hear from you! Apply now to join our dynamic team as a Bank Teller.
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#J-18808-LjbffrBanking & Finance Associate
Posted today
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Job Description
**Requirements**:
**To be successful you will need to meet the following criteria**: - Qualified lawyer license to practice in KSA. - Must have experience in handling banking and finance legal matters within a top-tier international law firm. - Experience in, exposure to, and advising on Saudi Law aspects of international cross-border transactions is an advantage. - Strong foundation legal skills, including drafting, writing, reviewing, and negotiation. - Excellent verbal and written communication in English. Arabic is a plus. - Applicants should be available for face-to-face interviews in the location mentioned above.
About the company
Production Engineer - Global Banking & Markets - Associate/Vice President - Riyadh
Posted 11 days ago
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Job Description
Pay Competitive
Location Riyadh/Riyadh Region
Employment type Full-Time
Job Description- Req#: 112865
- Serve as level one support on production issues
- Handle Saudi Desk and Operations requests from requirements to production delivery
- Deploy applications in production
- Own and maintain the production environment, its stability, integrity, reliability and robustness
- Use and maintain application monitoring, performance and capacity management in large-scale systems
- Automate repetitive maintenance and troubleshooting tasks
- Communicate and document production changes, improve the change management process and tooling
- Drive continuous improvement through incident follow-ups and root cause analysis
- Coordinate and run emergency drills
- Fluency (written and oral proficiency) in Arabic & English.
- Bachelor’s degree / Master’s degree in Computer Science, Computer Engineering or related field
- Strong desire and ability to understand the business and the technology used
- Strong written and oral communications skills
- Critical thinking, analytical reasoning and problem-solving skills
- A drive to both reduce operational risk and facilitate rapid business development
- Proven ability to work directly with a demanding user base and manage their needs
- Ability to triage and prioritise incoming requests
- Hands on working in large-scale Unix/Linux environments
- Experience with scripting languages, SQL and databases
- Knowledge on networking and infrastructure
- Knowledge on core programming concepts (e.g., concurrency, memory management)
- Familiar with standard SDLC tools, e.g., version control systems, diff-ing tools
The Team
We are a team at the heart of electronic trading in Saudi market. We own the production plant and manage systems that process millions of dollars’ worth of trades every day. We are accountable for the deployment, improvement, monitoring and support of Order Management, Booking, Settlement and Confirmation platforms for Saudi Equity and Listed Derivatives Trading.
We work closely with Traders, Operations, Developers, product managers and others technology teams to deliver execution and operational services. We ensure the availability, performance and flexibility of the service, today and in the future.
Job Description
The team requires a self-motivated self-starter with good technical skills to be providing business and technical support for the equity and listed derivatives businesses.
The ideal candidate would have experience in a similar engineering function at a financial services firm.
Responsibilities and qualifications
Role responsibilities
Essential Experience
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
The Goldman Sachs Group, Inc., is an American multinational investment bank and financial services company headquartered in New York City.
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