21 Banking Sales jobs in Saudi Arabia
Customer Relationship Management Specialist
Posted today
Job Viewed
Job Description
The Manager - Customer Success is accountable for working closely with customers during all stages of engagement, from sales to solution and service deployment. S/He identifies customers' needs, ensures successful onboarding/retention and provides service excellence and timely complaint management.
Technical and Operations
- Understand customers' business goals, align with the company functionality and strategy and lead on a strategic technology solution roadmap;
- Manage the customer adoption lifecycle and raise customer risks/blockers, where appropriate;
- Coordinate with peers in support, engineering and consulting to address customer issues and leverage the post sales customer experience;
- Build and iterate on a customer success framework to provide measurable business and technical value to customers;
- Provide insight from customer data to internal stakeholders for appropriate actions and decisions;
- Understand customers at-risk and gaps that can hinder overall implementation, rollout and/or adoption of the solution;
- Manage the ongoing post sales experience with priority customers, managing both the IT line of business and key customer stakeholders;
- Address customer service issues and escalated complaints and ensure a prompt feedback and follow up;
- Answer customers' comments and suggestions and submit related reports and recommendations;
- Iterate ways to improve performance, efficiency and efficacy on metrics and customer feedback;
- Manage large projects or processes that span outside of the immediate job area;
Talent Development
- Lead and coach the team cultivating empowerment and ownership;
- Develop capabilities and secure a solid succession plan;
Conduct regular performance reviews, identify training needs and oversee development plans.
Education
Bachelor's degree in Business Administration or any other related field
Experience
At least 2 years of relevant experience
Key Competencies
- Customer centric
- Accountable
- Agile
- Communicate effectively
- Leadership
- Problem solving and decision making
- Business awareness
- Negotiation
Customer Relationship Management Specialist
Posted today
Job Viewed
Job Description
Role Overview:
We are looking for a detail-oriented CRM Specialist to support our CRM operations and campaign execution. This role will work closely with the CRM Team and cross functional teams to deliver high quality campaigns, run A/B tests, and generate actionable insights.
Key Responsibilities:
- Build, schedule, and deploy CRM campaigns across push, whatsapp & in-app channels.
- Assist in setting up and monitoring A/B tests to optimize campaign performance.
- Generate and maintain regular performance reports, highlighting key insights.
- Support day to day CRM operations and ensure accuracy in campaign execution.
- Collaborate with design, product, and analytics teams to enhance customer engagement.
Requirements:
- 1–3 years of experience in CRM, digital marketing, or related fields.
- Hands on experience with CRM tools (Braze, MoEngage, CleverTap, or similar).
- Strong analytical skills and familiarity with campaign reporting.
- Attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Strong communication and organizational skills.
Customer Relationship Management Specialist
Posted today
Job Viewed
Job Description
About Idaratech
Idaratech is a leading Saudi-built ERP & SaaS platform trusted by government and private sectors across the Kingdom. We empower organizations to automate HR, payroll, supply chain, and compliance — integrated with
Mudad, GOSI, Qiwa,
and
Muqeem
.
Key Responsibilities
- Configure, maintain, and improve CRM workflows.
- Create lead nurturing and automation campaigns.
- Monitor data quality, reporting, and analytics dashboards.
- Collaborate with Sales and Marketing to optimize the sales funnel.
- Deliver performance reports and actionable insights.
Qualifications
- 3+ years of CRM experience.
- Proficiency with Odoo CRM
- Strong analytical and reporting abilities.
- Knowledge of B2B SaaS or ERP models preferred.
- Excellent organizational and communication skills.
Customer Relationship Management Manager
Posted today
Job Viewed
Job Description
We are seeking a
Customer Relationship Management (CRM) Manager
to join our team and play a pivotal role in shaping our customer experience. This is a unique opportunity to build and optimize our CRM strategy from the ground up, directly impacting customer loyalty and business growth.
What You'll Do:
- Develop and Execute Strategy:
Design, implement, and manage our comprehensive CRM strategy to increase customer retention, loyalty, and lifetime value. - Customer Lifecycle Management:
Map the customer journey and create targeted campaigns for each stage, from new customer onboarding to loyalty programs and win-back initiatives. - Campaign Management:
Oversee the end-to-end execution of multi-channel marketing campaigns (email, SMS, push notifications, etc.), including A/B testing, personalization, and performance analysis. - Data Analysis:
Use customer data to segment audiences, identify key trends, and generate insights that inform marketing and business decisions. - Platform Management:
Manage and optimize our CRM platform (Microsoft Dynamics), ensuring data integrity and seamless integration with other systems. - Collaboration:
Work closely with the marketing, e-commerce, and creative teams to ensure a cohesive brand message and customer experience across all touchpoints. - Reporting:
Establish key performance indicators (KPIs) and regularly report on the effectiveness of CRM initiatives to leadership.
What We're Looking For:
- Experience:
5+ years of experience in a CRM or customer marketing role, preferably within the fashion, retail, or e-commerce industries. - Technical Skills:
Proven experience with major CRM platforms (Microsoft Dynamics) and a strong understanding of database management and marketing automation. - Analytical Mindset:
Excellent analytical skills with the ability to translate data into actionable insights. Proficiency in tools like Google Analytics or similar is a plus. - Communication:
Strong verbal and written communication skills with a keen eye for detail and the ability to craft compelling, on-brand messaging in Arabic and English. - Project Management:
A proactive, self-starter who can manage multiple projects simultaneously and meet deadlines in a fast-paced environment. - Passion for Fashion:
A genuine interest in the fashion industry and an understanding of our target audience.
Customer Relationship Management Manager
Posted today
Job Viewed
Job Description
Job Title: CRM Manager
Location: Jeddah
Job Type: Full-time
About the Role
We are looking for a CRM Manager (5+ years of experience) to lead our customer relationship management strategy with a focus on data analytics, insights, and campaign evaluation. The role is key to understanding customer behaviors, measuring marketing impact, and developing strategies that improve retention, engagement, and lifetime value.
Key Responsibilities
• Manage and analyze CRM data to uncover insights and opportunities.
• Design, execute, and evaluate multi-channel campaigns.
• Define KPIs, track performance, and optimize campaigns.
• Drive lifecycle strategies (acquisition, onboarding, loyalty, win-back).
• Collaborate across teams to enhance customer experience.
Requirements
• Minimum 5 years of experience in CRM, customer analytics, or digital marketing.
Application
Send your CV to: -
Sales Partner- Banking
Posted today
Job Viewed
Job Description
NextEra Technology
is seeking an experienced Business Partner to lead sales for our Banking, Financial Services, and Insurance (BFSI) vertical in Riyadh. Reporting directly to the Chief Sales Officer, you will be responsible for driving strategic sales growth, managing high-value client relationships, and owning the vertical's profit and loss (P&L). You will play a key role in expanding our BFSI footprint by securing renewals and new strategic deals, defining go-to-market strategies, and partnering with internal stakeholders and external entities to position NextEra Technology as a market leader in the Kingdom of Saudi Arabia.
ROLES AND RESPONSIBILITIES
Sales leadership:
- Drive revenue growth within the BFSI industry vertical of the NextEra with a focus on successful renewals of existing projects and securing new projects within current accounts
- Lead efforts to secure new accounts to expand the BFSI vertical's client base
- Focus on identifying and securing high-value strategic deals to drive business growth for the BFSI vertical
- Support operational rhythm of the sales team incl. annual planning, pipeline oversight, monthly sales reviews, forecast analysis.
P&L responsibility:
- Own and manage the profit and loss (P&L) for the BFSI vertical, with close oversight on achievement of sales and margin targets
Market strategy:
- Define and implement GTM strategy for the JVCo's BFSI vertical (e.g. identify high potential accounts, vertical-specific partnerships) to position JVCo as a market leader
- Identify and pursue new business opportunities and sales channels relevant to the vertical
- Collaborate and liaise with other entities for the growth of the business in the designated region
Client relationships:
- Serve as a senior point of contact for key clients within the BFSI vertical, ensuring client satisfaction and fostering long-term relationships
- Build high touch relationships, earn trusted advisor status, and loyalty from executive-level leadership of key customers
- Collaborate closely with delivery teams to ensure seamless delivery of complex projects and adherence to delivery excellence standards
Strategy and planning:
- Set revenue targets for the BFSI vertical, in collaboration with the Chief Growth & Strategy Officer and other sales executives
- Review plans and budgets as part of the annual planning and budgeting cycle, presenting the annual plan and budget for the vertical to senior leadership
- Present monthly updates on status of target achievement and other strategic priorities to the Chief Growth & Strategy Officer
- Formulate forward-looking strategy and investment planning that aligns and supports JVCo's overall strategy within the BFSI vertical
Experience & Experience:
- 15+ years in sales/account management roles, including 3+ years in the GCC region.
- Proven track record of managing and scaling revenue >$25M annually.
- Experience leading sales and owning P&L for a business unit.
- Bachelor's degree in Business, Finance, Economics, IT, or related field.
Customer Relationship Management Specialist-Chinese Speaker
Posted today
Job Viewed
Job Description
We're Hiring
Customer Relationship Management (CRM) Specialist – Chinese Speaker
Location: Riyadh, Saudi Arabia
Role Overview
MRG
is seeking a
CRM Specialist (Chinese Speaker)
to manage the customer relationship operations, And Handling customer inquiries, and providing excellent customer service.
In this role, you'll collaborate closely with the Regulatory Affairs, Marketing, and Sales teams to support business objectives, improve client experience, and optimize operational efficiency.
Key Responsibilities
- Develop and implement CRM strategies aligned with company goals.
- Analyze customer data to identify opportunities for growth and improvement.
- Provide actionable insights to support the RA, Marketing, and Sales teams.
- Maintain and update client databases to ensure accuracy and reliability.
- Identify business opportunities.
- Collect and analyze customer feedback to enhance service quality.
Requirements
- Proficiency in
English
and
Chinese
. - Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
- Understanding data privacy laws and compliance standards.
- Ability to work effectively within a collaborative, cross-functional team.
Be The First To Know
About the latest Banking sales Jobs in Saudi Arabia !
Sales Manager – Digital Banking
Posted today
Job Viewed
Job Description
We are looking for a results-driven Sales Manager to join our Banking & Financial Services (BFS) vertical at Raqmiyat. This role will focus on selling payment products, as well as driving broader banking initiatives and commercial partnerships, and expanding our footprint within the banking sector across KSA.
The ideal candidate will have proven experience in payment solutions, digital banking, or fintech, and a strong network within the banking and financial services industry. You will work closely with leadership to identify new opportunities, pitch strategic offerings, manage the sales pipeline, and help position Raqmiyat as a key technology partner to banks and financial institutions.
This role requires someone with a strong commercial mindset, the ability to work independently, and a passion for building long-term client relationships in the rapidly evolving digital banking space.
Key Responsibilities:
- Promote and sell Raqmiyat's digital banking solutions to banks and financial institutions across KSA.
- Identify and pursue commercial opportunities by acquiring new banking clients and expanding relationships with existing ones.
- Build and maintain relationships with third-party providers to introduce new products and services under Raqmiyat's BFS offering.
- Own the full sales cycle — from lead generation to deal closure — with structured tracking of pipeline status, forecasts, and follow-ups.
- Analyse market trends, competitor activity, and client needs to shape and drive effective sales strategies.
- Collaborate with product, pre-sales, and delivery teams to align on solutions, tailor proposals, and ensure smooth handover of closed deals.
- Strengthen client relationships by identifying upsell and cross-sell opportunities aligned with their evolving needs.
- Provide regular reporting on sales performance, pipeline health, and revenue forecasts, and consistently meet or exceed sales targets.
Qualifications
Must-Have:
- 6 - 10 years of experience in sales or business development, preferably in banking technology, digital payments, or fintech.
- Proven track record of meeting or exceeding sales targets in a B2B environment.
- Experience working with or selling to banks and financial institutions in KSA.
- Strong understanding of payment solutions on the acquiring side and/or consumer banking side
- Excellent communication, negotiation, and presentation skills.
- Ability to manage the full sales cycle — from prospecting to closing — with minimal supervision.
- Proficient in using CRM tools and maintaining structured pipelines and sales reporting.
- Bachelor's degree in Business, Finance, Technology, or a related field.
Preferred:
- Existing network of contacts within GCC banking and financial services sector.
- Experience in working with third-party technology providers.
- Knowledge of regional regulatory trends and how they impact digital banking and payments.
- Arabic language proficiency is a Must.
Financial Services Consultant
Posted today
Job Viewed
Job Description
Job Summary & Main Goal
- The Financial Services Consultant will be responsible for maximizing sales, profitability, and customer satisfaction within the branch's financial services activities.
- Achieve individual and team goals.
- Ensure smooth operation within the team.
- Contribute to the training and development of team members.
- Assist in complying with all financial, legal, and regulatory requirements
.
Main Tasks & Responsibilities
The job description is not designed to cover or contain all activities, duties or responsibilities of the profession. However, duties, responsibilities and activities may change, or additional duties and responsibilities may be assigned at a later date, as needed
• Providing customer service.
• Performing other related duties as assigned.
• Being the main focal point within the branch for financial services.
• Updating and training all sales staff on the current rates, terms, and offerings from the selected partners.
• Offering advice and providing the best financial service solutions to customers.
• Guiding the process of obtaining approval from customers.
• Minimizing rejections by ensuring the most suitable finance company is selected for the customer.
• Maximizing sales by ensuring a fast and smooth process for quick approval and document issuance.
• Building trust, maintaining effective communication, and exceeding customer satisfaction expectations.
• Maximizing opportunities for sales executives to conduct business.
• Achieving maximum profit by meeting monthly targets and key performance indicators.
• Data quality and CRM compliance: Ensuring that the sales team delivers data quality and complies with CRM requirements.
Role and Responsibilities
• A strong understanding of financial regulations and compliance requirements is essential.
• Familiarity with relevant laws, regulations, and industry standards such as anti-money laundering (AML), know your customer (KYC), data protection, and consumer protection regulations is necessary.
• In-depth knowledge of various financial products and services offered by the organization is necessary.
• Should have a strong grasp of risk management principles and practices.
• Knowledge of identifying, assessing, and mitigating risks related to operational, credit, market, and compliance areas. They should be able to implement risk management frameworks and controls.
• Proficiency in understanding customer needs, handling complaints, and ensuring the delivery of high-quality service.
• Keeping up with technological advancements and understanding their impact on financial services.
• Effective interaction with team members, stakeholders, and clients.
• Should be able to convey complex information clearly, actively listen, and collaborate with cross-functional teams.
• Upholding high ethical standards and promoting integrity within the organization.
• Should have a mindset of continuous learning and adaptability to industry trends, regulations, and emerging technology.
Knowledge
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Extensive knowledge of accounting concepts and principles.
- Ability to analyse and interpret financial data.
- Proficient with Microsoft Office Suite or similar software, and accounting and financial software.
- Thorough working knowledge of Automotive Leasing & Finance.
- Highly organized and professional.
- Reporting and financial analysis.
- Sales Management
Skills
- Ability to present proactive approach in identifying and seizing business development opportunities.
- Ability to analyse data to assess client needs, evaluate financial options, and provide suitable recommendations.
- Ability to address client concerns and find appropriate solutions.
- Ability to give attention to detail and accuracy in preparing reports and maintaining client records.
- Ability to be results-oriented mindset with a focus on banks relation and business growth.
- Qualifications sufficient to perform the job role.
- Understanding of financial management obligations (including statutory obligations), requirements and dynamics.
- Experience of specific computer software.
- Ability to assist in financial management and control.
- Ability to work under pressure.
Abilities
- Ability to present proactive approach in identifying and seizing business development opportunities.
- Ability to analyse data to assess client needs, evaluate financial options, and provide suitable recommendations.
- Ability to address client concerns and find appropriate solutions.
- Ability to give attention to detail and accuracy in preparing reports and maintaining client records.
- Ability to be results-oriented mindset with a focus on banks relation and business growth.
- Qualifications sufficient to perform the job role.
- Understanding of financial management obligations (including statutory obligations), requirements and dynamics.
- Experience of specific computer software.
- Ability to assist in financial management and control.
Ability to work under pressure.
Bachelor's degree
Educational requirements and professional certificates (minimum):
3 years of experience working in the fields of financial services and sales.
Experience & Skills
English and Arabic, fluency level preferred
Languages
Delivery Consultant - Financial Services
Posted today
Job Viewed
Job Description
You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and continuing after our consultants have shared their recommendations. We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term change. We will rely on your judgment and integrity to ensure our recommendations are effective and long-lasting. As you collaborate directly with clients, you will help them solve problems, refine strategies, and implement transformations. By equipping them with the tools and knowledge to continue innovating and improving after we’ve left, you will ensure the impact of our work endures. In doing so, you will uphold McKinsey’s commitment to making a meaningful difference in the industries and communities we serve. You will receive training on how to better structure ambiguous problems and take action to solve them as well as synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative method. You will work effectively with diverse teams to come up with the best solution and move people and organizations to act. You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.
Your Growth
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.
Your qualifications and skills
- Undergraduate degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
- 2+ years of project delivery in consulting; preferably on the delivery of large-scale projects in financial industries; international experience is a plus
- Demonstrated experience in Financial Services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
- Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
- Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
- Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organisation
- Ability to communicate complex ideas effectively in English and Arabic
- Willingness to travel
Book your seat NOW in the Mustashar Accelerator program - Only 4 weeks left
Book your seat NOW in the MiniMBA program to get a 20% EarlyBird Discount
The Mustashar Accelerator is a four-day virtual program to introduce you to the art of management consulting.
Acquire top tier management consulting skills and join our placement program to acquire a full-time job opportunity with leading consulting firms in KSA.
#J-18808-Ljbffr