253 Bank Tellers jobs in Saudi Arabia

About the job Banking & Trade Operations Officer

We are hiring for a multinational group with over decades of success across construction, hospitality, energy, airports, and logistics. They are known for delivering major infrastructure projects on time and within budget. They are now expanding in Saudi Arabia and looking to hire a Banking & Trade Operations Officer for their Riyadh office.

A solid background in Banking operations, Credit Products - Term Loans, Syndicated Facilities, Project Finance, Trade Finance related products - Guarantees and Letters of Credit (LCs)), and deposits . This role is pivotal in ensuring smooth coordination with banks, supporting internal decision-making, and ensuring compliance with banking and trade documentation standards.

Requirements:

5+ years of experience in trade finance, banking operations, or treasury roles, with 2+ years of Saudi experience.

• Hands-on experience with LCs, guarantees, syndicated facilities, project finance, and related documentation.
• Proven track record in either banking institutions or corporate finance teams handling banking operations.
• Strong understanding of KYC, compliance , and banking communications.
• Fluent in Arabic (spoken and written) mandatory.
• Available for immediate or short-notice joining.
• Bachelor's degree in Finance, Business Administration, or a related field.

• Letters of Credit (LC):
• Prepare, draft, and review all documents related to the opening and amendment of Letters of Credit.
• Liaise with banks and suppliers to ensure timely issuance and compliance of LCs.
• Monitor the status of LCs and provide internal updates on delivery and payment timelines.
• Apply, Amendments, follow all type of guarantees, Reducing Advance guarantees in timely manner, follow up Retentions and Retentions Bonds.
• Banking Operations:
• Manage the opening and closure of new bank accounts for the company.
• Ensure timely submission of KYC and compliance documentation to banks.
• Serve as the primary point of contact for all banking-related communications.
• Track and manage fund transfers, guarantees, and trade transactions with banks.
• Documentation & Coordination:
• Review, validate, and organize all trade and bank-related documents.
• Ensure proper filing and safekeeping of all banking correspondence.
• Coordinate with internal teams and external banking partners to ensure smooth workflows.
• Advisory Support:
• Provide insights and guidance to management on banking procedures and best practices.
• Assist management in making informed decisions on trade and banking-related matters.

Foreground is partnering with a leading international bank to identify a seasoned Operations Manager for its Head Office in Jeddah.

This critical leadership role will oversee the full spectrum of banking operations within the Saudi market, ensuring seamless process execution, compliance with SAMA regulations, and alignment with the banks global operational standards. The ideal candidate will bring strategic oversight, hands-on process control, and strong people leadership to drive operational excellence in a regulated banking environment.

Key Responsibilities

Operational Oversight

• Manage end-to-end banking operations, including customer account management, payments, clearing, trade finance, treasury operations, and reconciliation.
• Monitor day-to-day activities to ensure adherence to internal policies, regulatory frameworks, and operational KPIs.
• Ensure strong controls are in place across cash handling, transactional accuracy, and risk mitigation.

Governance & Compliance

• Maintain full compliance with the Saudi Central Bank (SAMA) requirements, anti-money laundering laws, and global operational risk policies.
• Coordinate internal and external audits, ensuring timely resolution of audit observations and implementation of corrective actions.
• Keep management informed of regulatory updates and advise on the operational implications.

Process Improvement & Automation

• Identify opportunities to optimize workflows, reduce turnaround time, and digitize manual processes.
• Lead or support systems enhancements and operational projects in coordination with IT, risk, and compliance teams.
• Implement and maintain business continuity procedures and internal control frameworks.

Team Management & Development

• Lead, train, and develop the operations team to meet performance targets while ensuring quality and service standards are maintained.
• Establish clear responsibilities, monitor team outputs, and ensure professional growth within the function.
• Foster a proactive and solutions-oriented culture within the department.

Stakeholder Collaboration

• Act as a key liaison between operations and other internal stakeholders including Compliance, Risk, Relationship Management, Finance, and Technology.
• Provide insights to senior management regarding operational challenges, performance, and improvement areas.

Required Qualifications & Experience

• Bachelors degree in Banking, Finance, Business Administration, or a related field; a Masters degree or relevant certification (e.g., ACAMS, CISA, PMP) is an advantage.
• 7+ years of progressive experience in banking operations, with a minimum of 3 years in a leadership or managerial capacity.
• Solid understanding of local and international banking regulations, especially within the Saudi context.
• Proven track record in managing cross-border operational environments, trade finance instruments, and treasury operations.
• Experience in process transformation, systems implementation, and stakeholder engagement in the banking sector.
• Strong leadership and decision-making capabilities
• High level of operational discipline and risk awareness
• Excellent communication and reporting skills
• Ability to manage multiple functions and priorities under pressure
• Strategic thinker with hands-on execution skills

Role Summary:

Promote financial products, engage with clients and improving the relationship with customers and developing marketing methods and achieve sales targets in a dynamic and customer-focused environment.

• Understand and explain financial products to customers.
• Obtain sufficient information on customer needs.
• Opening customer accounts and marketing the company's multiple products to customers.
• Retaining customers and attracting new customers.
• Collection and analysis of customer data.
• Meet monthly and quarterly sales targets.
• Deliver sales reports and assist with tasks as assigned.

• Strong communication, negotiation, and interpersonal skills.
• Knowledge of financial products and market trends.
• Proficiency in Microsoft Office Suite.
• Ability to work independently, meet deadlines, and perform under pressure.

• Excellent verbal and written communication skills.
• Ability to analyze market trends and customer needs.
• Exceptional negotiation and persuasion skills.
• Time management and organizational skills.

Exciting Customer Service Opportunities for Saudi Nationals( Subject to Contract Award)

Are you passionate about delivering exceptional service and ready to grow your career with a global leader?

Serco is looking for talented Saudi Nationals to join our Customer Service Talent Pool for upcoming roles across the Kingdom of Saudi Arabia. With over 4,500 team members in the Middle East, we're committed to building futures and supporting national development.

Express your interest today and take the first step toward a rewarding career with Serco.

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

We're making history and the good news is that we've only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

Key job responsibilities

Key job responsibilities

As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email

Empathizing with and prioritizing customer needs

Upholding company values and respecting every customer

Resolving issues and setting appropriate expectations with customers

Clearly understanding and responding appropriately to the issues that customers present

Consistently composing grammatically correct, concise, and accurate written responses to customer issues

Approaching problems logically and with good judgment to ensure the appropriate customer outcome

Making quick and effective decisions on behalf of the customer

Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation

Work in an environment where the noise level varies and can be loud (hearing protection will be provided)

Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

BASIC QUALIFICATIONS

Key job responsibilities

Basic qualifications

High School or equivalent diploma

Previous experience in Customer Service

Ability to effectively prioritize work time to ensure efficiency

Experience with Windows Operating Systems and Microsoft Outlook

Familiarity with multiple web browsers, data base searching and instant messenger tools

PREFERRED QUALIFICATIONS

Preferred qualifications

• Arabic Speaker
• Bachelor Degree or equivalent work- related experience
• Proficiency in verbal and written communication skills
• Experience in understanding performance metrics and developing them to measure progress against key performance indicators
• Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

SAU, Riyadh

Customer Service

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Global Exchange Group - is a Spanish multinational company, founded in 1996, specialized in foreign currency exchange services at international airports and other areas of great tourist influx. Global Exchange is one of the world leaders in the sector. With a network of over 375 branches at 66 international airports in 29 countries in 5 continents, our staff of over 2,400 offers our services to 12 million Customers every year. Through solid principles based on legality and transparency, technological innovation, excellence in customer service and the care of its human capital, Global Exchange Group aims to create value for all its stakeholders, among which are their customers, employees or the different partners. Its mission is to offer quality currency exchange services to all travellers worldwide based on two clear lines of business: Currency exchange services at international airports and hotel resorts and, online and telephone currency exchange services, offered to both private individuals and companies, especially travel agencies and banks.

Global Exchange Group headquarters are located in Salamanca and Madrid. Global Exchange Group is considered a Fintech company with innovative top technology systems developed internally, for the management and control of its own business and the service of its customers. Visit our website to learn more about us:

We are a dynamic and forward-thinking organization dedicated to fostering growth, innovation, and excellence in our people management strategies. As part of our expansion in The Kingdom of Saudi Arabia, we are looking for an experienced Customer Service Representative.

Position Overview:

The overall goal of the position is to provide excellent service to all our customers, and sell our top-market products, respecting our internal procedures and the legal regulations.

Key Responsibilities:

• Providing exchange services in line with procedures of the company and legal authorities, centring excellence in customer service.
• Identify the customer's needs and properly represent the company during the exchange operation, offering the advantages of the process and facilitating the cross-selling transactions.
• Carry out exchange transactions following the settled procedures, obeying the legal procedures, and attaining excellence in customer care.
• Be the people responsible for the direct contact with customers and be willing to offer customers the highest level of care.
• Document transactions according to the legal criteria.
• Clarify doubts or attend customer suggestions and clear and complete arguments against a complaint during the exchange process.
• Inform the supervisor of any problem or eventuality that might have occurred during the exchange operation.
• Positively valuable IT experience in order to efficiently resolving any technical problems and give support remotely to the IT department.
• Positively valuable availability to travel nationally.

Qualifications:

• High school education is the minimum required with 1-2 years of experience in a similar role.
• University fresh graduates are welcomed.
• Native Arabic and a good command of verbal and written in English is a must.
• Additional languages are a plus.
• Having interest in sales and/or customer services positions or having previous experience in sales and/or customer services positions in retail, fmcg, f&b, tourism sectors is a plus.
• Strong communication, negotiation, and problem-solving skills
• Having the ability to understand and identify customer expectations and needs
• Willingness to make direct contact with customers, to take responsibility, and to provide the best service
• Willingness to work in different shifts
• Positively valuable studies in IT or experience background as field services.

• Entry level

• Full-time

• Customer Service
• Industries
• Financial Services and Retail

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Overview

Operations Management | Account Management

Yamm is dedicated to transforming the refund and return process using advanced technologies to make it quicker, clearer, and more efficient. By managing return processes from end to end, Yamm ensures a seamless, stress-free experience for both merchants and customers. This commitment boosts merchant customer confidence and loyalty.

This is a full-time on-site role for a Customer Service Representative located in Al Khobar. The Customer Service Representative will handle day-to-day tasks such as addressing customer inquiries, resolving issues, processing returns, and ensuring customer satisfaction. The role requires maintaining a high level of customer support and delivering excellent customer experiences consistently.

• Address customer inquiries and resolve issues to ensure high levels of customer satisfaction
• Process returns and manage end-to-end return workflows
• Maintain a high level of customer support and deliver excellent customer experiences consistently

• Ability to ensure Customer Satisfaction and enhance Customer Experience
• Strong communication and interpersonal skills
• Ability to handle challenging situations with professionalism
• Excellent problem-solving abilities
• Flexibility and adaptability to changing needs and priorities

• A dynamic and supportive work environment where your contributions make real impact
• Opportunities for growth and career development in a fast-growing startup
• Hands-on experience with innovative technologies transforming e-commerce
• A collaborative team culture that values flexibility, adaptability, and initiative

• Full-time

• Al Khobar, Eastern Province, Saudi Arabia