4 Audience Engagement jobs in Saudi Arabia

Director - Stakeholder, Community & Interface Management

SAR90000 - SAR120000 Y Qiddiya Investment Company

Posted today

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Job Description

  1. Design and implement a comprehensive stakeholder and community engagement strategy that supports Qiddiya Transport s long-term objectives.

  2. Build and maintain trust-based relationships with senior stakeholders across government, industry, utility providers, and the local community.

  3. Develop communication and engagement templates, briefings, and stakeholder insight tools that support proactive, coordinated engagement across all transport modes.

  4. Act as the primary point of contact for escalated stakeholder matters, managing sensitivities and ensuring reputational integrity.

  5. Collaborate with internal teams (legal, projects, government affairs, operations) to ensure stakeholder input is reflected in planning and execution phases.

  6. Lead the identification, planning, and implementation of formal interface agreements with external entities including ministries, regulators, developers, and utility providers.

  7. Draft, negotiate, and operationalize interface agreements (NDAs, MOUs, interface/partnership agreements), ensuring alignment on roles, responsibilities, design criteria, access requirements, and operational dependencies.

  8. Drive coordination between Qiddiya s internal technical teams and third-party stakeholders to ensure smooth project integration across jurisdictional or physical boundaries.

  9. Establish performance tracking, reporting, and dispute resolution mechanisms for ongoing interface agreement management.

  10. Implement a Digital Engineering approach for clash detection, visualization, and engineering management to enhance interface integration.

  11. Build and lead a high-performance stakeholder, community, and interface management team, defining clear roles, accountabilities and development plans; foster an environment of continuous improvement, knowledge sharing, and legacy building within the function and across the Business Unit.

Qualifications:

Bachelor s degree in engineering, Transport Systems, Infrastructure, or a related technical discipline.

Experience:

Deep understanding of infrastructure lifecycle, transport operations, and the role of interface agreements in complex projects.

Proven experience operating in the Middle East, with a detailed understanding of inter-governmental and regulatory frameworks in the region.

Demonstrated ability to develop interface agreements from inception through execution and operational management.

Experience delivering or supporting large-scale, multi-modal transport projects across complex jurisdictional and physical boundaries.

A track record of leading and mentoring multidisciplinary teams in high-pressure environments.

Desired Candidate Profile

Bachelor s degree in engineering, Transport Systems, Infrastructure, or a related technical discipline.

Master s degree in engineering management, Public Infrastructure, or similar field strongly preferred.

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Customer Engagement

SAR90000 - SAR120000 Y SEIDOR

Posted today

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Job Description

KEY RESPONSIBILITIES:

  • Operate as the lead point of contact for all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Oversee customer account management, including negotiating contracts and agreements.
  • Adopt a technical understanding of the customers' system and requirements.
  • Scope new requirements that the customer may have and propose the correct solution to resolve customer issues.
  • Act as the escalation point for the support desk.
  • Conduct regular face-to-face meetings with the customers.
  • Promote new versions and new software that is available.
  • Review customers' existing systems to determine if things can be done better.
  • Quote customers for new work.
  • Documenting required issues for the project team to fix.
  • Technical scripting of customer requirements.
  • Deal with customers in crisis, if the customer is down or has critical issues; coordinate the efforts to get them back up and running.
  • Assist with outstanding debtors, removing barriers to payment.
  • Ability to perform and deliver against individual sales targets.

Requirements

  • Bachelor's degree in any relevant field / Master's degree is a plus
  • Minimum 3 years of experience in a related field
  • SAP Business One / ERP software sales experience & hunting sales experience (able to showcase success)
  • Experience in working independently to drive sales
  • Languages: English and Arabic
  • Relevant market knowledge and industry fitment
  • Good SAP B1 / ERP product knowledge
  • Strong analysis, problem resolution, judgement, and decision-making skills
  • Excellent communication, negotiation, interpersonal and organizational skills
  • Detail oriented and experience in addressing key business issues
  • Strong self-management skills
  • Team player with a positive attitude
  • Good relationship building skills
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Customer Engagement Associate

Riyadh, Riyadh Amgen

Posted today

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Job Description

Career Category

Sales

**Job Description**:
**Responsibilities**:

- Conduct basic training courses that are related to the field force such as selling skills and soft skills for the newly hired and experienced medical representatives.
- Design and conduct refreshment training for the assigned Med Reps.
- Help training department in conducting a Training Needs Analysis in the assigned zone.
- Coordinate with the district managers in assessing and evaluating performance level of the Med. Reps.
- Design, organize and conduct a coaching plan that would target improving the performance level.
- Follow up with district managers to continue improving performance of the Med. Reps. according to the coaching plan.
- Regular reporting monthly basis regarding progress of the Med. Reps.
- Feedback to the training department about the practical implementation and the required changes with the objective of fine-tuning,
- Updating skills training program.
- Ensure that business is conducted according to Policies, Procedures, Standards and Values.

**Requirements**:

- Bachelor's degree in pharmacy or equivalent.
- Experience to coach a field sales team is a plus.
- 3 years at least experience in pharmaceutical sales.
- Strong leadership skills and the ability to keep those in the team working as a team and ensuring that their morale remains high.
- Strong communication skills. Such professionals must be energy
- High Leadership skills, ability to motivate and inspire others, communicate effectively, ability to develop others, and set goals.
- Able to transfer the knowledge in a comprehensive and clear manner.
- Good command of English language.
- Competitive presentation skills.

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Customer Engagement & Presales ( Seidor One- KSA)

SEIDOR

Posted 4 days ago

Job Viewed

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Job Description

KEY RESPONSIBILITIES :

  • Operate as the lead point of contact for all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Oversee customer account management, including negotiating contracts and agreements.
  • Adopt a technical understanding of the customers’ systems and requirements.
  • Scope new requirements from customers and propose appropriate solutions to resolve issues.
  • Act as the escalation point for the support desk.
  • Conduct regular face-to-face meetings with customers.
  • Promote new versions and software updates.
  • Review existing systems to identify improvements.
  • Quote customers for new work.
  • Document issues for the project team to address.
  • Perform technical scripting of customer requirements.
  • Handle customer crises, coordinating efforts to restore services.
  • Assist with debt collection by removing barriers to payment.
  • Achieve individual sales targets.

Requirements

  • Bachelor's degree in a relevant field; Master’s degree is a plus.
  • Minimum 3 years of experience in a related field.
  • Experience in SAP Business One / ERP software sales and hunting sales.
  • Ability to work independently and drive sales.
  • Languages: English and Arabic.
  • Market knowledge and industry relevance.
  • Good knowledge of SAP B1 / ERP products.
  • Strong analytical, problem-solving, judgment, and decision-making skills.
  • Excellent communication, negotiation, interpersonal, and organizational skills.
  • Detail-oriented with experience addressing key business issues.
  • Strong self-management skills.
  • Team player with a positive attitude.
  • Good relationship-building skills.
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