177 Application Specialist jobs in Saudi Arabia

Job Summary:

The Application Specialist is responsible for the configuration, support, and optimization of software applications used within the organization. This role involves working closely with end users, IT teams, and vendors to ensure applications meet business requirements and function effectively. The specialist will also provide training, troubleshoot issues, and contribute to ongoing application improvements.

Key Responsibilities:

• Configure, implement, and maintain business applications according to organizational needs.
• Act as the primary point of contact for application-related issues, escalations, and enhancements.
• Collaborate with internal teams and stakeholders to gather requirements and translate them into application features or modifications.
• Provide end-user support, training, and documentation for new or updated applications.
• Monitor application performance and proactively identify areas for improvement.
• Work closely with vendors to resolve bugs, manage upgrades, and implement patches.
• Ensure compliance with security, data protection, and IT governance policies.
• Participate in testing and quality assurance activities during application rollouts or updates.
• Maintain accurate documentation of system configurations, workflows, and user guides.
• Stay updated on new technologies, features, and best practices related to key applications.

Requirements:

Education & Experience:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 0-2 years of experience in a similar role (depending on level).
• Proven experience working with (insert specific applications if known, e.g., SAP, Salesforce, EPIC, Microsoft Dynamics, etc.).

Application Specialist – Hematology
Beckman Coulter Diagnostics, a Danaher Operating Company
Location:
Riyadh, Saudi Arabia

About Beckman Coulter Diagnostics
Beckman Coulter, a global leader in diagnostics and a proud member of Danaher Corporation, is dedicated to advancing healthcare by delivering innovative solutions that help laboratories and clinicians improve patient outcomes. Within Hematology, we empower healthcare professionals with reliable tools and expertise that drive efficiency, accuracy, and clinical confidence.

Basic Purpose
The Application Specialist for Hematology is responsible for supporting Beckman Coulter customers by delivering expert training, technical support, and troubleshooting across the Hematology product line and instruments. This role is pivotal in ensuring customer satisfaction, expanding our test menu adoption, and strengthening Beckman Coulter's impact in Saudi Arabia.

Key Responsibilities
Application & Technical Support

• Provide end-user education, training, and troubleshooting for Hematology instruments.
• Diagnose and resolve technical issues related to parameters, calibration, and quality control.
• Develop and deliver product training to both customers and internal associates (sales & service).
• Support Channel Partners with clinical expertise and ensure the installed base receives adequate support.
• Conduct onsite training for new installations and ensure smooth clinical adoption.
• Provide remote support to customers when needed.

Customer Engagement

• Build and maintain long-term relationships with end users by proactively meeting their needs.
• Expand the Hematology test menu and promote Beckman Coulter's product portfolio.
• Support the implementation of clinical projects and align with healthcare professionals to ensure success.

Collaboration

• Work closely with Sales and Service teams to deliver a seamless customer experience.
• Attend internal and external meetings related to Beckman Coulter's product portfolio.
• Partner with distributors and purchasing agents to strengthen Beckman Coulter's presence in the Saudi market.

Travel & Time Commitment

• 80% of time spent in the field visiting customers.
• 50% travel requirement across Northern and Eastern Saudi Arabia.

Qualifications & Requirements

• B.Sc. degree in Life Sciences or Medical Laboratory.
• Minimum 2 years' experience with hematology analyzers and benchtop systems.
• Diagnostic / laboratory experience is mandatory.
• Strong clinical and commercial mindset.
• Fluent in both English and Arabic.
• Proven ability to build strong relationships with diverse stakeholders.
• Highly agile, flexible, and comfortable with extensive travel.
• Solid understanding of the Saudi Arabia diagnostics market.

Why Join Us?
At Beckman Coulter Diagnostics, you will be part of a culture that values innovation, teamwork, and the drive to improve healthcare outcomes. As a member of Danaher Corporation, you'll also have access to the
Danaher Business System (DBS)
— a proven set of tools and processes that empower our teams to continuously improve and grow.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

Application Specialist – Hematology
Beckman Coulter Diagnostics, a Danaher Operating Company
Location:
Riyadh, Saudi Arabia

About Beckman Coulter Diagnostics
Beckman Coulter, a global leader in diagnostics and a proud member of Danaher Corporation, is dedicated to advancing healthcare by delivering innovative solutions that help laboratories and clinicians improve patient outcomes. Within Hematology, we empower healthcare professionals with reliable tools and expertise that drive efficiency, accuracy, and clinical confidence.

Basic Purpose
The Application Specialist for Hematology is responsible for supporting Beckman Coulter customers by delivering expert training, technical support, and troubleshooting across the Hematology product line and instruments. This role is pivotal in ensuring customer satisfaction, expanding our test menu adoption, and strengthening Beckman Coulter's impact in Saudi Arabia.

Key Responsibilities
Application & Technical Support

• Provide end-user education, training, and troubleshooting for Hematology instruments.
• Diagnose and resolve technical issues related to parameters, calibration, and quality control.
• Develop and deliver product training to both customers and internal associates (sales & service).
• Support Channel Partners with clinical expertise and ensure the installed base receives adequate support.
• Conduct onsite training for new installations and ensure smooth clinical adoption.
• Provide remote support to customers when needed.

Customer Engagement

• Build and maintain long-term relationships with end users by proactively meeting their needs.
• Expand the Hematology test menu and promote Beckman Coulter's product portfolio.
• Support the implementation of clinical projects and align with healthcare professionals to ensure success.

Collaboration

• Work closely with Sales and Service teams to deliver a seamless customer experience.
• Attend internal and external meetings related to Beckman Coulter's product portfolio.
• Partner with distributors and purchasing agents to strengthen Beckman Coulter's presence in the Saudi market.

Travel & Time Commitment

• 80% of time spent in the field visiting customers.
• 50% travel requirement across Northern and Eastern Saudi Arabia.

Qualifications & Requirements

• B.Sc. degree in Life Sciences or Medical Laboratory.
• Minimum 2 years' experience with hematology analyzers and benchtop systems.
• Diagnostic / laboratory experience is mandatory.
• Strong clinical and commercial mindset.
• Fluent in both English and Arabic.
• Proven ability to build strong relationships with diverse stakeholders.
• Highly agile, flexible, and comfortable with extensive travel.
• Solid understanding of the Saudi Arabia diagnostics market.

Why Join Us?
At Beckman Coulter Diagnostics, you will be part of a culture that values innovation, teamwork, and the drive to improve healthcare outcomes. As a member of Danaher Corporation, you'll also have access to the
Danaher Business System (DBS)
— a proven set of tools and processes that empower our teams to continuously improve and grow.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

Clinical & Marketing Specialist To support the Medical Devices & Project department through technical application expertise and targeted marketing initiatives. Ensure proper implementation and clinical use of medical devices, support project execution, and develop marketing materials that enhance product visibility and adoption

Responsibilities

• Clinical Application Support.
• Marketing & Product Promotion.
• Project Support.
• Client Communication & Education.
• Feedback Collection & Market Insight.

Qualifications

• Bachelor's degree in nursing, respiratory therapy or equivalent.
• Minimum three years of clinical experience in the same field in Simulation and Ventilators.

Required Skills

• Clinical experience in Simulation and Ventilators.
• Experience working with healthcare institutions (MOH, NUPCO, private sector).
• Understanding of clinical workflows and product integration into hospital settings

Preferred Skills

• Strong presentation and interpersonal skills.
• Proficiency in Microsoft Office and visual content tools (PowerPoint, Canva, etc.).
• Knowledge of regulatory considerations for medical content and communication (SFDA, MOH).
• Ability to travel for site support and project follow-up.

JOB PURPOSE:

Responsible for providing the formal technical and clinical support during the sales process for a product segment and providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and customer service activities to support sales objectives across all Saudi Arabia regions.

JOB RESPONSBILITIES:

• Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed.
• Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations to improve customer satisfaction and maintain customer relationships.
• Provide highly visible customer support through the performance of routine on-site installation and customer training for equipment, applications, and/or systems.
• Assist in creating increased sales revenue by identifying opportunities for new reagent and consumables channels.
• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
• Liaise with sales specialists and business unit managers to offer the necessary support and full service to customers.
• Liaise with Marketing and sales departments to advise the product specifications
• Assess special customer requests, recommend a solution and liaise between engineering and sales departments

JOB QUALIFICATIONS:

• Bachelor's degree in medical laboratory science or biomedical engineering.

• Solid knowledge of Pathology, with strong focus on Histopathology laboratories.

• Practical experience with Immunohistochemistry (IHC).

• Strong client-facing skills, with the ability to conduct professional presentations and provide training sessions.

• Capability to manage both sales responsibilities and applications support.

• 2–5 years of relevant experience.

• Willingness and ability to travel as required.

We invite the potential candidate globally to join Astra Polymers for the role. The Application Specialist is the
technical leader and reference point
for a specialized application area within Astra Polymers. This role combines
deep technical expertise, customer interaction, and innovation
to strengthen Astra's position in global markets.

Key Responsibilities

• Serve as the
  technical expert
  on applications, processing methods, conversion techniques, and competitor technologies.
• Maintain expert knowledge of Astra's
  product portfolio, customer needs, and market opportunities
  .
• Actively participate in
  R&D and technical service projects
  , defining product specifications, supporting trials, and driving innovation.
• Collaborate with
  Sales & Marketing
  to align application strategies with business priorities.
• Lead
  customer technical interactions
  , including complaint investigations, product qualifications, and joint developments.
• Consolidate and manage Astra's
  technical knowledge base
  through documentation, bulletins, and training.
• Represent Astra Polymers as a
  recognized technical expert
  at conferences, workshops, and customer seminars.
• Deliver
  internal and external training
  to colleagues, sales teams, and customers.

Essential Tasks & Responsibilities

• Lead all technology activities
  related to the application, including complaint investigations, product trials, and customer service. Ensure issues are resolved quickly and rigorously using the right resources and expertise.
• Play a key role in the
  design, planning, execution, validation, and commercialization of new products
  within the NPD framework by setting technical targets, supporting qualification trials, and aligning objectives with business priorities.
• Act as the main
  technical contact for customers
  , driving collaboration on complaint resolution, technical support, and joint product development.
• Provide clear and structured
  feedback on project progress and new product developments
  to business leaders and the technology community, ensuring alignment with Astra Polymers' strategy.
• Consolidate and expand Astra's technical knowledge
  on applications, raw materials, converting technologies, and competitor activities. Ensure high-quality documentation (memos, reports, test procedures, work instructions, and presentations) is developed and maintained.
• Build a
  visible and respected presence in the technical community
  by representing Astra Polymers at conferences, seminars, and workshops. Promote Astra's leadership through technical presentations and industry engagement.
• Partner with
  Sales & Marketing
  to shape and support business strategy for the application area, ensuring technical capabilities align with market opportunities and customer needs.

Qualifications and Competencies:

• Education & Technical Expertise
• Bachelor's or master's degree in chemistry
  , Chemical Engineering, or related field
  .
• 5 to 10 years working experience in Polymer's industry with the same job profiles.
• Profound knowledge of
  polymers, additives, analytical techniques, and polymer conversion equipment
  .
• Specialist knowledge of end-use applications (e.g.,
  packaging, agriculture, industrial sectors
  ).
• Professional Experience
• Proven track record in
  project management
  , including new product design, testing, validation, and commercialization.
• Experience in
  customer technical support, product proposals, and business development
  .
• Skilled at analysing technical data and guiding cross-functional development teams.
• Skills & Tools
• Proficiency in
  MS Office, ERP systems, and project management tools
  ; adaptable to internal software platforms.
• Strong
  organizational, analytical, and problem-solving abilities
  with focus on results under tight deadlines.
• Excellent
  written and oral communication
  skills, with the ability to interact at all organizational levels.
• Personal Attributes
• Team player
  with an international outlook, strong interpersonal skills, and collaborative mindset.
• Stress-resistant, flexible
  , and open to dynamic environments.
• Commercial awareness with sufficient language proficiency;
  Arabic is a plus
  .
• Willingness to
  travel internationally up to 50%
  .

Location:
Riyadh, Saudi Arabia

Department:
Information Technology (IT)

Position:
Application Support Specialist

Position Overview:

The Application Support Specialist is responsible for providing technical and operational support for business applications. This role ensures system stability, assists end-users, resolves technical issues, and works closely with IT and business teams to enhance application performance.

Key Responsibilities:

• Provide daily support for internal users related to business applications.
• Monitor, troubleshoot, and resolve application-related issues in a timely manner.
• Log, track, and manage support tickets through the internal helpdesk system.
• Collaborate with software vendors or internal developers to escalate and resolve complex issues.
• Participate in testing and validation of application updates or enhancements.
• Train and guide users on the proper use of systems and features.
• Document support processes, known issues, and solutions.
• Monitor application performance and report any incidents or service disruptions.
• Assist in integrating new systems or modules in coordination with the IT team.

Qualifications & Requirements:

• Bachelor's degree in
  Information Technology
  ,
  Computer Science
  ,
  Information Systems
  , or a related field.
• Minimum of
  2 years of experience
  in application support or a similar IT support role.
• Familiarity with enterprise systems such as
  ERP
  (preferably
  Microsoft Dynamics 365
  ).
• Experience with
  Menaitech
  system as an Operations user.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical users.
• Fluent in English (Arabic is a plus).

Job Summary:

The Application Specialist is responsible for delivering technical expertise, training, and support to customers, healthcare professionals, and end-users. This role ensures the proper usage of our products, enhances market awareness, and contributes to business growth through collaboration with sales and marketing teams.

Roles and Responsibilities

• Conduct product and technical training for customers in the assigned area to ensure they have the necessary knowledge to represent our portfolio effectively.
• Deliver product orientation and training to hospitals and laboratories where our products are in use.
• Provide technical troubleshooting and support to end-users, ensuring the safe and proper utilization of our products.
• Handle and report product complaints, providing feedback to end-users to enhance customer satisfaction.
• Analyze clinical practices in assigned regions and propose solutions aligned with international guidelines to address customer needs and fill existing gaps.
• Lead market awareness campaigns on key topics such as needlestick injury prevention, quality sampling, and best practices in venipuncture.
• Collaborate with the sales team to achieve short- and long-term objectives, ensuring customer retention and the acquisition of strategic accounts.
• Highlight the differentiation of our products compared to competitors, ensuring a strong value proposition.
• Monitor competitive activities and report insights to sales and product management teams.
• Basic technical skills with an ability to do routine troubleshooting and networking.
• Conduct stakeholder mapping and engage with key opinion leaders (KOLs) to strengthen relationships and drive product adoption.
• Organize and lead advocacy boards for new product launches and introductions.

Technical Expertise:

• Proficient in molecular cytogenetics, including Fluorescence In Situ Hybridization (FISH) techniques.
• Prefered Experience with Microbiology or clinical chemistry analyzers and related diagnostic instrumentation.
• Familiarity with molecular diagnostics workflows and hematological neoplasm applications.

Qualifications

• Bachelor's degree in a relevant field (Microbiology or clinical chemistry, Medical Laboratory Technology, or a related discipline)/ Bachelor of Science Degree is an asset.
• Proven experience in application support, technical training, or a similar role in the healthcare or medical device industry.
• Proven strength in strong customer service skills and attention to detail
• Strong understanding of laboratory and clinical practices.
• Excellent communication and presentation skills.
• Ability to collaborate with cross-functional teams, including sales and marketing.
• Strong problem-solving skills and the ability to handle technical troubleshooting.
• Willingness to travel within the assigned region.

About Sysmex LLC

Sysmex Corporation supports healthcare professionals around the world in lighting the way with diagnostics by providing a broad range of medical diagnostic products and solutions. In the fields of Haematology, urinalysis, hemostasis, life science, flow cytometry, essential healthcare and immunochemistry, we combine highly dependable, multi-functional and easy-to-operate instruments, a variety of reagents and software, plus reliable service and support.

Sysmex LLC, located in Riyadh, Saudi Arabia, is a subsidiary of the Sysmex Corporation from Kobe, Japan. From our Riyadh offices, we serve our customers in Saudi Arabia and support healthcare professionals by providing medical diagnostic products, solutions and services.

International Reputation

Sysmex ranks among the top diagnostic companies, being a world leader in haematology diagnostics and services. Globally, the company operates in more than 190 countries and regions around the world and employs more than 10,000 people.

The company's net sales at the fiscal year ended March 2022 were 2.79 € billion (¥363.7 billion: €1=¥130), with the EMEA region accounting for 27.9% of that amount.

Beckman Coulter Diagnostics, a Danaher Operating Company

Location: Riyadh, Saudi Arabia

Beckman Coulter, a global leader in diagnostics and a proud member of Danaher Corporation, is dedicated to advancing healthcare by delivering innovative solutions that help laboratories and clinicians improve patient outcomes. Within Hematology, we empower healthcare professionals with reliable tools and expertise that drive efficiency, accuracy, and clinical confidence.

The Application Specialist for Hematology is responsible for supporting Beckman Coulter customers by delivering expert training, technical support, and troubleshooting across the Hematology product line and instruments. This role is pivotal in ensuring customer satisfaction, expanding our test menu adoption, and strengthening Beckman Coulter's impact in Saudi Arabia.

Application & Technical Support

• Provide end-user education, training, and troubleshooting for Hematology instruments.
• Diagnose and resolve technical issues related to parameters, calibration, and quality control.
• Develop and deliver product training to both customers and internal associates (sales & service).
• Support Channel Partners with clinical expertise and ensure the installed base receives adequate support.
• Conduct onsite training for new installations and ensure smooth clinical adoption.
• Provide remote support to customers when needed.

Customer Engagement

• Build and maintain long-term relationships with end users by proactively meeting their needs.
• Expand the Hematology test menu and promote Beckman Coulter's product portfolio.
• Support the implementation of clinical projects and align with healthcare professionals to ensure success.

Collaboration

• Work closely with Sales and Service teams to deliver a seamless customer experience.
• Attend internal and external meetings related to Beckman Coulter's product portfolio.
• Partner with distributors and purchasing agents to strengthen Beckman Coulter's presence in the Saudi market.

• 80% of time spent in the field visiting customers.
• 50% travel requirement across Northern and Eastern Saudi Arabia.

• B.Sc. degree in Life Sciences or Medical Laboratory.
• Minimum 2 years' experience with hematology analyzers and benchtop systems.
• Diagnostic / laboratory experience is mandatory.
• Strong clinical and commercial mindset.
• Fluent in both English and Arabic.
• Proven ability to build strong relationships with diverse stakeholders.
• Highly agile, flexible, and comfortable with extensive travel.
• Solid understanding of the Saudi Arabia diagnostics market.

At Beckman Coulter Diagnostics, you will be part of a culture that values innovation, teamwork, and the drive to improve healthcare outcomes. As a member of Danaher Corporation, you'll also have access to the Danaher Business System (DBS) — a proven set of tools and processes that empower our teams to continuously improve and grow.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit