17 Application Analyst jobs in Saudi Arabia

Job Title: Business Application Analyst – SuccessFactors

Location:
Riyadh, Saudi Arabia

Employment Type:
Full-time

Role Overview

The
Application Analyst – SuccessFactors
will be responsible for managing, supporting, and enhancing SAP SuccessFactors modules across the organization. The role requires strong hands-on expertise in
Recruitment, Onboarding 2.0, and Performance Management
, along with sound knowledge of
Employee Central (EC)
business processes.

Key Responsibilities

• Lead the
  end-to-end implementation, configuration, and support
  of SAP SuccessFactors modules, with a focus on
  Recruitment, Onboarding 2.0, and Performance Management
  .
• Manage and optimize
  Employee Central business processes
  including employee hiring, position management, and master data governance.
• Support and provide enhancements in
  Compensation, Succession & Development Planning, and Learning Management System (LMS)
  modules.
• Work with
  SuccessFactors Analytics/Reporting tools
  to design and deliver dashboards, KPIs, and insights for business decision-making.
• Integrate SuccessFactors with
  SAP CPI, HANA Cloud Integration, and SAP Payroll
  (preferred experience).
• Coordinate and manage system upgrades, release management, testing, and change management activities.
• Ensure adherence to
  data security, compliance, and audit standards
  .

Qualifications & Experience

• Bachelor's degree
  in Information Systems, Business Application, Certified SAP SuccessFactors , or a related field.
• 4–5 years of proven experience
  in
  SuccessFactors Implementation & Management
  , with strong expertise in
  Recruitment, Onboarding 2.0, and Performance Management
  .
• In-depth knowledge of
  Employee Central
  including
  employee hiring and position management processes
  .
• Exposure to
  Compensation, Succession Planning, Development Planning, and LMS
  modules is highly desirable.
• Hands-on experience with
  SuccessFactors Analytics/Reporting, SAP CPI, HANA Cloud Integration, and SAP Payroll
  is a plus.

Preferred Skills

• SAP SuccessFactors certification in Recruitment, Onboarding 2.0, or Performance & Goals.
• Strong analytical and troubleshooting skills.

Job Summary:

We are seeking an experienced and motivated
Senior Web Developer
with strong
Business Analysis
skills to lead the development of in-house web applications and provide support for our ERP systems, including Microsoft Dynamics 365 and PeopleSoft Campus Solutions. The ideal candidate will play a dual role in both technical development and functional analysis to ensure solutions meet user needs and business goals.

Key Responsibilities:

• Design, develop, test, and maintain responsive web applications using HTML, CSS, JavaScript, jQuery, and .NET.
• Manage and maintain relational databases, including SQL Server, MySQL, and Oracle.
• Perform business analysis to gather and document requirements, define user stories, and translate them into functional specifications.
• Collaborate with stakeholders to understand business needs and recommend efficient technical solutions.
• Apply
  Agile methodology
  in the development process, including participating in sprint planning, stand-ups, retrospectives, and backlog grooming.
• Administer and support ERP systems (Dynamics 365 and PeopleSoft Campus Solutions), including configuration and user support.
• Develop and generate custom reports from ERP systems based on business requirements.
• Utilize GitHub for version control, collaboration, and codebase management.
• Troubleshoot, debug, and resolve technical and functional issues related to applications.
• Maintain thorough documentation for all projects, including user manuals, workflows, and system architecture.

Optional Skills (Preferred but Not Required):

• Experience with , Java, or Spring Boot.
• Knowledge of modern front-end frameworks or libraries.
• Exposure to DevOps practices and CI/CD pipelines.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of professional experience in full-stack web development.
• Strong experience in business analysis, requirements gathering, and stakeholder communication.
• Proven experience in Agile/Scrum environments.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and manage multiple priorities.

Preferred Certifications:

• Agile/Scrum Certification (e.g., Certified ScrumMaster).

Responsibilities

• Analyzes problems presented with data, investigates needs of users, verifies problems by preparing test data for trial run, and recommends solutions where errors were found.
• Manages, develops, integrates and implements related applications components including fronted development, server side development and database integration.
• Assists in reviewing requests; determines the needs for development or modification of current implementation of the applications.
• Assists in planning, development and sharing of applications’ implementation including reports development, coordinates users’ training, testing and proper escalation to higher management on issues for change or adoption.
• Assists in reviewing software and hardware users’ requirements, drafts user’s requirements for additional functionalities or inclusion of newly introduced business models for implementation. Assist technical developers to maintain integrate such changes.
• Assists in ensuring that proper operating procedures are developed and followed as well as schedules subordinate technical developers and other resources allocated to assure optimum staff utilization.
• Ensures usage of advanced project management methodology to run the projects assigned and reflects that in all reports and meetings conducted to complete the implementation.
• Plans for health check for the systems used and verifies integrity, accuracy and reliability of the system.
• Participates in all project phases and activities comprising development installation, implementation, testing and validation of all systems.
• Plans to provide periodical training sessions and introduces changes on the system to the IT in all KSAU-HS regions, ensuring uniformity of users platform and system integrity across regions.
• Performs other job-related duties as required.

Role Purpose:

The Senior Business Applications Analyst is a key player in managing the full lifecycle of our SAP business applications. This role is specifically focused on the Finance and Controlling (FICO) domain and is responsible for the planning, design, implementation, enhancement, and support of these critical systems. The successful candidate will ensure these applications meet business objectives, drive efficiency, and support our financial operations through expert configuration, support, and project delivery.

Key Responsibilities:

• Provide expert-level day-to-day support for SAP ERP implementations and business applications within the SAP FICO module.
• Formulate and define system scope and objectives for assigned projects, utilizing industry-standard methodologies like ASAP and Activate.
• Analyze complex business problems and devise or modify procedures to create effective solutions within the system's capabilities.
• Prepare detailed specifications to guide development teams and oversee the design, testing, debugging, and documentation of solutions.
• Conduct rigorous quality assurance for all business application projects within the FICO domain.
• Monitor helpdesk tickets to ensure the timely resolution of issues and ensure full compliance with all organizational policies, including Information Security.
• Apply deep, hands-on configuration knowledge and experience in SAP FI modules, including General Ledger Accounting (FI-GL), Accounts Payable (FI-AP), Accounts Receivable (FI-AR), Bank Accounting, Asset Accounting (FI-AA), and Funds Management, with a strong understanding of VAT and IFRS compliance requirements.
• Demonstrate proficiency in SAP Controlling (CO) modules, including Cost Element Accounting, Cost Center Accounting, Profit Center Accounting, Internal Order Accounting, Product Costing, and Profitability Analysis (CO-PA).
• Experience with SAP Treasury (TRM) is considered a significant advantage.
• Develop and manage comprehensive training programs for end-users to ensure the proper and optimal use of business applications within the FICO domain.
• Lead post-implementation review processes and ongoing monitoring of business applications to ensure stability and identify opportunities for enhancement and increased adoption.
• Act as a key contributor to business process analysis and reengineering initiatives related to the FICO domain.

Qualifications and Experience:

• A minimum of 4-6 years of direct experience in SAP Software Implementation Management, specifically within the Finance and Controlling (FICO) domain.
• Must have completed a minimum of two full life-cycle SAP implementations in the FICO domain.
• Proven proficiency in ASAP and Activate project methodologies.
• In-depth, hands-on configuration expertise in the core SAP FI and CO modules as listed above.
• Experience with SAP Treasury (TRM) is a strong added advantage.
• High proficiency in using standard computer software systems, including the MS Office suite.
• A Bachelor's Degree in Management Information Systems (MIS), Finance, Accounting, or a related field is required.
• A professional certification in at least one SAP FICO functional module from a recognized institution is required. An official SAP certification is highly preferred.

Key Competencies and Skills:

• Exceptional analytical and problem-solving skills.
• Strong organizational and planning abilities.
• Ability to perform effectively under pressure and manage multiple priorities.
• Self-motivated, results-oriented, and highly adaptable to change.
• Excellent communication and interpersonal skills.

Scope:

In context of Amiral, work in coordination with PetChem Business proponent and information technology (IT) together by understanding requirements and limitations to control the execution and implementation of iMOMS project. Ownership for quality of work and deliverables on pre-defined Business Scope.

Description:

1. Structuring and prioritizing Business requirements and communicating plans with stakeholders for review and approvals.
2. Assist requirement gathering, developing system design and drafting functional specifications.
3. Provide technical expertise and coherent recommendations assessing project.
4. Identify modifications required in existing landscapes to meet user requirements.
5. Collaborate with Project Leader, Data & Analytics and ICT team to ensure solutions are viable and consistent by ensuring adherence of IT standards, company policies and procedures during entire development process to support a quality deliverable.
6. Responsible for status reports and presentations during weekly meetings with management.
7. Should follow a can-do attitude for any other task required by ICT Management.

Job Specific Skills:

• Information Technology (data processing, and enterprise software applications).
• Implementation of standards, procedures and guidelines to support operational processes.
• Analytics.
• Software Interfaces.
• Technical.
• Documentation.
• Microsoft Windows.

Business Domain Expertise:

Expertise in:

• Data Validation & Reconciliation
  : This partially automates the balancing of mass, energy, and volume across the SATORP and AMIRAL facilities, to maximize user trust and effective actions for operations excellence including an "energy aware" performance. This function is applied across both facilities to ensure that the transfers of process and utilities flows are accurately and completely recognized.
• Energy Performance Management
  : This is a set of business processes which make other business processes "energy aware" and "emissions aware" and provide functions which help the organization to improve energy and emissions performance while balancing naturally conflicting objectives such as throughput, yield, quality etc.
• Decision Support and Visualization (DSV)
  : Decision Support and Visualization is the solution that supports the combined functional requirements of the SATORP Refinery and Petrochemicals complex and that provides functions which help the organization to improve site performance while balancing naturally conflicting objectives such as throughput, yield, quality etc. DSV will help all users, at all levels of the organization, to answer the following simple questions earlier, more frequently, and with better context to make earlier and more effective recommendations and actions, so that they continually make the better compromises among naturally conflicting KPIs, so that they can learn how to balance the top performance targets for maximum profitability.

Minimum Qualifications

Degree:
Bachelor's degree in (Information Technology) or equivalent.

Experience in "IMOM"
(Integrated Manufacturing Operations Management System)
OR

"IRIS"
(Integrated Refinery Information System)

Minimum Experience:

+5 years of related experience.

Experience in oil and gas, petrochemical Companies

Job Summary:

We are seeking a skilled and proactive
Senior Application Support Analyst
to lead the support of business-critical applications in a
live production environment
. In this role, you will be responsible for managing high-priority incidents, ensuring system stability, and working closely with development, infrastructure, and business teams to deliver seamless operations. You will also mentor junior support staff, drive root cause analysis, and contribute to improving incident management processes.

Key Responsibilities

• :Serve as a senior point of contact for production application issues, including incident resolution, root cause analysis, and communication with stakeholders
• .Lead the investigation and resolution of
  high-severity incidents (P1/P2
  ), minimizing business impact and ensuring timely recovery
• .Monitor application health, performance, and availability using tools like Splunk, AppDynamics, or equivalent
• .Work with Dev, QA, and Infrastructure teams to analyze recurring issues and recommend long-term solutions
• .Own and drive
  post-incident reviews (PIRs
  ) and
  problem managemen
  t, including documentation of root causes and preventive actions
• .Manage and prioritize incoming incidents, service requests, and changes using ITSM tools (e.g., ServiceNow, Jira)
• .Participate in and support
  deployment activitie
  s, release validation, and production readiness checks
• .Maintain and enhance runbooks, knowledge base articles, and standard operating procedures
• .Act as a technical mentor and escalation point for junior team members
• .Ensure compliance with internal controls, security standards, and audit requirements
• .Collaborate with business users to understand operational pain points and provide timely support or improvements

**.

Qualifications & Skill**

• s:Bachelor's degree in Computer Science, Information Technology, or a related fiel
• d.5+ yea
  rs of experience i
  n application or production suppo
  rt in a complex, high-availability environmen
• t.Strong troubleshooting and analytical skills, with hands-on experience in resolving complex production issue
• s.Proficient i
  n S
  QL, log analysis, and understanding of application architectures (web, API, microservices, etc.
• ).Experience with monitoring tools (e.g.
  , Splunk, AppDynamics, Dynatrace, Grafa
  na) and alerting system
• s.Familiarity with Linux/Unix environments and scripting (Shell, Python, etc.
• ).In-depth knowledge o
  f incident, problem, and change manageme
  nt processes (ITIL preferred
• ).Excellent communication skills – able to work with technical and non-technical stakeholders at all level
• s.Experience working i
  n on-call rotatio
  ns and handlin
  g critical incidents under pressu
  r

**e.

Preferred Qualificatio**

• ns:Experience with cloud platfo
  rms (AWS, Azur
  e) and DevOps environmen
• ts.Knowledge of CI/CD too
  ls and deployment pipelines (e.g., Jenkins, Git, Ansibl
• e).ITIL certification is a strong pl
• us.Experience in a regulated or high-availability industry (e.g., finance, healthcare, telecom) is advantageo

us.

ملخص الوظيفة

مسؤول عن دراسة وتحليل متطلبات المشروع وتحديد الفجوات والفرص في العمليات الحالية وتقديم توصيات مبينة على البيانات لدعم اتخاذ القرار وتحقيق أهداف المشروع

المهام الوظيفية

• قيادة مبادرات التحول وتحليل الاحتياجات
• فهم أهداف المشروع وتحديد نطاق العمل بدقة
• جمع وتحليل متطلبات الأعمال من أصحاب المصلحة المعنين
• المساهمة في تصميم الحلول المقترحة بالتعاون مع الفرق المعنية
• دعم عملية اختيار الحلول من خلال مراجعة السينورهات
• توثيق النتائح والمخرجات

المهارات

• مهارات عالية في التواصل مع أصحاب المصلحة
• قدرة ممتازة على التحليل وحل المشكلات
• إجادة توثيق وتحليل المتطلبات بشكل احترافي
• إجادة استخدام أدوات تحليل الأعمال مثل : babok m togaf

Job description:

الأدوار والمسؤوليات التخصصية:
- تحليل وتوثيق متطلبات بيانات الأعمال بالتعاون مع ملاك الأعمال وأصحاب المصلحة، لضمان شموليتها ومواءمتها مع احتياجات . المنتجات والمنصات الحالية والمستقبلية . - تقييم أثر المتطلبات الجديدة على التقارير ولوحات البيانات الحالية، وتقديم تحليلات وتوصيات دقيقة للفرق الفنية المعنية لضمان . التوافق التشغيلي والتحليلي . - تشخيص الفجوات في متطلبات بيانات الأعمال من خلال دراسة المتطلبات وتقييم مدى اكتمالها قبل إعداد وثيقة الاعتماد . . مراجعة توافق متطلبات البيانات مع سياسات ومعايير حوكمة البيانات، والتأكد من مواءمتها مع الإرشادات التنظيمية قبل المضي . في اعتمادها. - تحليل التداخل بين متطلبات البيانات والأنظمة المصدرية، وتقديم مقترحات فنية لتحسين التكامل وتدفق البيانات بالتنسيق مع . الفرق التقنية . - المشاركة في إعداد وتنفيذ اختبارات القبول الخاصة بخدمات ومنتجات البيانات وذكاء الأعمال، وتطوير سيناريوهات تحقق فعالة . تدعم جودة المخرجات النهائية. - دعم التواصل الفني مع أصحاب المصلحة عبر تقديم تفسيرات واضحة لاستفساراتهم المرتبطة بالخدمات والمنتجات وتحليل . متطلباتهم من منظور بيانات الأعمال. - دراسة وتقييم الطلبات الجديدة لمتطلبات البيانات ومراجعتها وفق الأطر المعتمدة لحوكمة البيانات، والمشاركة في مراجعتها داخل . لجان الطلبات المتخصصة. - المشاركة الفاعلة في ورش العمل والمبادرات الجديدة لتحليل المتطلبات من مؤشرات ولوحات بيانات وضمان جاهزيتها للتنفيذ . الفني . - تحليل أسباب المشكلات التشغيلية المتعلقة بالبيانات في بيئة الإنتاج، وربطها بالمصادر وتحليل أثرها واقتراح الحلول المناسبة . بالتعاون مع فرق التشغيل والجودة. - إجراء مراجعات دورية مع أصحاب المصلحة الخارجيين لفهم مستهدفاتهم من البيانات وضمان توافق مخرجات المنصات مع . توقعاتهم التشغيلية والتحليلية .
المؤهلات والخبرات للوظيفة
- درجة البكالوريوس أو الماجستير في علوم الحاسب، ادارة البيانات أو ما يعادلها. - خبرة عملية لا تقل عن 4 سنوات - الشهادات المهنية مثل: CAP، CDMP - اجادة اللغة الانجليزية

Purpose of Job
Jobholders at this level may be regarded as a source of expertise and are responsible for developing frameworks, policies and operational plans. They also analyze complex issues, understand business needs, bring together multiple concepts and translate them into tangible actions and support to enhance performance of the function.

Job Responsibilities

• Communicate and collaborate with departments and end users, build mutual relationships, and facilitate the cooperation and the flow of information
• Interact with business users on regular basis, capture and analyze requirements for new business solutions or enhancements received across the business to assess priorities, and coordinate demand planning activities
• Consolidate all interpreted analysis and results, provide input to IT Planning and Support and IT Enterprise Architecture, and accordingly highlight requirements that are deemed strategic and major in nature
• Gather Business Requirements Documents (BRDs), conduct deep review and analysis, align with functional needs to ensure proper understanding and documentation, and circulate the BRDs for reviews by end users and key stakeholders in order to facilitate approval and sign-off
• Receive and analyse IT systems change requests, provide recommendations for Senior team on the implementation of accepted requests and translate business requirements into technical specifications; or formulate appropriate responses on rejected requests
• Assess IT projects (e.g. Business Value, Risk) in collaboration with IT Planning and Management, recommend initiatives to optimize and rationalize the IT spending and the utilization of IT resources, and accordingly develop the definition and prioritization of the projects' portfolio
• Interviewing business users to understand the As-Is detailed workflows of ZATCA activities, understand their business needs, interpret and analyze all data, and accordingly suggest improvements or process modifications
• Collect business requirements of ZATCA new services and change requests, assess the requests, and provide needed inputs to relevant functions to develop the new / updated business processes
• Observe the introduction of new technologies and solutions at ZATCA, evaluate the performance business processes to ensure alignment with IT systems and business requirements, and recommend needed adjustments and improvements to the developed business processes
• Support in the documentation of new services, solutions, and technologies, contribute in the preparation of user manuals and training material and contribute in conducting training to ZATCA's employees to improve their knowledge
• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases are closed
• Perform other duties as requested
• Train junior staff on the different job activities to ensure transfer of know-how
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
• Support junior staff or direct reports in order to execute their duties according to set policies and processes

Job Details
Communication and Contacs
Education

• Bachelor's degree in Computer Science, Information Technology, or equivalent is required
• Master's degree in Information Technology Management, Computer Science, Business Administration, or equivalent is preferred

Experience
An minimum of 5 years of relevant experience.

Competencies
Collaboration and Communication - Developing

Solutions Requirements Planning and Articulation - Advanced

Professionalism - Proficient

Project Management - Proficient

IT Compliance - Proficient

IT Change Management - Proficient

Results Oriented - Proficient

Business Solutions Testing and Quality Control - Advanced

Customer Focus - Proficient

Enablement of Change and Innovation - Developing