14 Analyst Retail jobs in Saudi Arabia
Retail Operations Manager
Posted today
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Job Description
Retail Operations Manager
Purpose
To lead and elevate SAN's brand retail operations across all brands and regions by ensuring every store operates with precision, efficiency, and passion.
The Retail Operations Manager drives sales performance, operational excellence, and brand consistency, turning SAN's brand and retail network into a benchmark for lifestyle experiences across the Kingdom.
Key Responsibilities
1. Retail Leadership
- Lead and empower Regional Managers and Store Managers to deliver flawless operations and consistent brand standards across all SAN brands.
- Translate the corporate retail strategy into clear operational plans and measurable store outcomes.
- Foster a culture of speed, accountability, and operational excellence throughout the retail network.
2. Sales & Performance Management
- Own the retail sales rhythm and KPIs, traffic, conversion, UPT, ATV, sales per hour – driving performance improvement across all regions.
- Review store and regional results regularly, identify performance gaps, and implement corrective actions.
- Ensure stores are fully prepared and optimized for seasonal peaks, new launches, and promotional periods.
3. Customer Experience
- Guarantee a seamless and emotionally engaging customer experience that reflects each brand's identity within SAN brands
- Implement Service Standards and train teams to create memorable in-store moments that drive loyalty and repeat visits.
- Manage customer feedback loops and follow up on NPS to maintain high service levels.
4. Operational Excellence
- Develop, implement, and monitor Store Standard Operating Procedures (SOPs) across all locations.
- Drive daily and weekly store execution excellence: scheduling, cash handling, backroom operations, visual merchandising, and housekeeping.
- Ensure strict compliance with health & safety, quality, and brand standards.
5. Retail Excellence & Asset Protection
- Lead the Retail Excellence & Asset Protection function to minimize shrinkage, improve loss prevention compliance, and strengthen operational controls.
- Build a culture of awareness and ownership around store assets through training and field audits.
- Monitor audit scores and implement corrective action plans for non-compliance.
6. Inventory Allocation & Flow
- Partner with the Inventory Allocation & Flow team to balance stock levels and maximize availability across stores and regions.
- Ensure that product replenishment supports SAN brands' "Weekly Newness" and fast-fashion model.
- Review sell-through rates, stock coverage, and transfer plans to avoid stock-outs and slow movers.
7. People Development & Leadership
- Coach and develop Regional and Store Managers to build a pipeline of future retail leaders.
- Promote a culture of ownership, empowerment, and continuous learning.
- Conduct regular training sessions on SOPs, service standards, visual execution, and loss prevention.
8. OPEX & Cost Control
- Manage controllable expenses (payroll, supplies, utilities, shrinkage) to achieve budget targets and store P&L efficiency.
- Implement cost-optimization initiatives without compromising customer experience or brand execution.
- Partner with Finance to track monthly and quarterly performance against operational budgets.
9. Store Openings & Expansion
- Lead the operational readiness of new store openings, including staffing, stock, visual merchandising, and cash operations.
- Conduct post-opening reviews to stabilize performance and ensure smooth handover to regional teams.
- Collaborate with cross-functional teams on refits and expansion plans to support SAN's growth roadmap.
10. Cross-Functional Collaboration
- Work closely with Commercial, Marketing, Customer Experience, and Supply Chain departments to ensure aligned execution across brands.
- Translate marketing and campaign plans into in-store actions with zero defect execution.
- Provide insights and feedback to support data-driven decision-making and trend adaptation.
SAN Leadership DNA
- Lead by Experience:
Start from the floor, inspire through action, not authority. - Execute with Passion:
Every detail matters because every detail creates the experience. - Evolve Continuously:
We don't stop at better, we seek what's next. - Act as One Team:
Different brands, one vision to create an exceptional SAN experience.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or related field.
- 8–12 years of progressive experience in multi-region retail operations (preferably in fashion or lifestyle).
- Proven track record in driving sales, improving store execution, and leading large teams.
- Strong analytical skills with a data-driven decision-making approach.
- Excellent leadership, communication, and problem-solving skills.
- Fluent in English and Arabic.
Senior Retail Operations
Posted today
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Job Description
Job Responsibilities: Head of Retail Operations
Location:
Riyadh, Saudi Arabia (with regular travel across the Kingdom)
Operational Leadership
- Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
- Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
- Develop and implement SOPs to streamline and standardize operational practices across the network.
- Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.
Team Management & Development
- Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
- Lead recruitment, training, and onboarding of retail staff across all levels.
- Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
- Evaluate team performance and provide regular coaching, feedback, and development plans.
Strategic Alignment & Collaboration
- Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
- Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
- Drive alignment between demand planning, stock availability, and in-store execution.
Business & Financial Acumen
- Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
- Set and manage store budgets, P&L targets, and cost optimization plans.
- Use KPIs and dashboards to track progress against business goals and identify improvement areas.
Customer Experience & Brand Standards
- Ensure exceptional customer service standards are consistently delivered across all stores.
- Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
- Lead store audits and mystery shopping programs to maintain high operational standards.
Expansion & Growth
- Support new store openings, relocations, and renovations in line with business strategy and timelines.
- Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
Head of Retail Operations
Posted today
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Job Description
Head of Retail Operations
Location: Riyadh, Saudi Arabia (Frequent Travel Across the Kingdom)
Language Requirement: Fluent Arabic (Mandatory)
Industry: Fashion & Lifestyle Retail
Gross Monthly Salary: SAR 30,000 + Annual Bonus
About the Role
We are seeking a dynamic Head of Retail Operations to lead and optimize our nationwide fashion retail network. The ideal candidate will have deep expertise in mid-priced, large-range fashion/lifestyle brands within the Saudi market, with proven leadership in driving operational excellence, sales growth, and team performance.
Key Responsibilities
Lead nationwide retail operations, ensuring achievement of sales and operational targets.
Implement structured processes to drive consistency, efficiency, and high performance.
Monitor KPIs and market trends to identify growth opportunities.
Recruit, train, motivate, and manage high-performing retail teams.
Oversee rewards, recognition, and incentive programs to boost engagement and results.
Collaborate with Category, Supply Chain, and Marketing to align on weekly goals.
Qualifications
10–12 years of experience in managing mid-priced/large-range fashion retail operations (e.g., Max, Splash, BFL, Iconic, Forever 21, Red Tag, Lefties, Borders).
Strong business acumen, numerical skills, and strategic decision-making ability.
Proven leadership in the Saudi retail market with a disciplined, process-oriented mindset.
Compensation & Benefits
Gross Salary: SAR 30,000/month.
Private health insurance.
21 business days of paid annual vacation, including flight tickets.
Performance-based annual bonus of up to 4 months’ salary .
Sales Agent - Retail Operations
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Job Description
As a Sales Agent - Retail Operations at Six Flags Qiddiya City and Aquarabia, you will play a crucial role in enhancing the overall guest experience by providing exceptional service and support across our retail and food & beverage outlets. You will be responsible for actively engaging with guests, showcasing our products, and driving sales through excellent product knowledge and customer interaction. This role involves working as part of a dynamic team to meet and exceed sales targets while ensuring a welcoming and enjoyable environment for all visitors.
Key Responsibilities:
- Engage with guests in a friendly and professional manner to promote products and drive sales.
- Maintain a thorough knowledge of product offerings, seasonal promotions, and retail policies.
- Process sales transactions accurately and handle cash and payment systems following company standards.
- Assist in inventory management by restocking shelves and maintaining visual merchandising standards.
- Respond to guest inquiries and concerns, providing prompt and effective resolutions.
- Support team members and contribute to a positive guest service atmosphere.
- Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards.
- Assist with special events and promotions as needed.
- High school diploma or equivalent is required; additional education in a related field is a plus.
- Previous experience in sales, retail, or customer service preferred.
- Excellent communication and interpersonal skills.
- Strong ability to engage with guests and build rapport quickly.
- Sales-driven mindset with a focus on achieving individual and team targets.
- Ability to work in a fast-paced environment and can handle multiple tasks simultaneously.
- Detail-oriented with a commitment to maintaining product presentation standards.
- Basic math skills for handling cash transactions.
- Flexibility to work a varied schedule, including weekends, holidays, and evenings as required.
- Proficiency in using retail POS systems and familiarity with cash handling procedures.
- Ability to cooperate and work well within a team environment.
Director of Retail Operations
Posted today
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Job Description
We are a leading multinational retailer based on GCC.
We are looking for an experienced Director of Retail Operations to organize and oversee the operations of our stores. You will assume responsibility for the company's overall success by setting targets, supervising managers, and ensuring that they are attained. The Operations Director is expected to execute company strategies by maximizing store profitability. You will have control over store expenses, protect company assets, and manage overall store standards and processes for customer service excellence, merchandising and inventory management, retail operations, and ensure that team participation is consistent and well managed. Effective operations directors are skilled in managing diverse operations. They have a strategic mindset and are excellent leaders. Excellent financial and operational planning abilities are essential for this role. The goal is to ensure that our company meets and exceeds the expectations of business development and efficiency.
Duties and responsibilities
- Provides leadership to the team and oversees retail activities. Hires, trains, and oversees management team performance.
- Full P/L responsibility.
- Sets objectives for retail teams to ensure a high standard of service provided in the store.
- Ensures structure is provided for the retail teams in KPIs, policies and procedures, trading feedback processes, trading calendars, and controlling retail costs.
- Reviews and analyzes sales and operational records and reports; uses data to project sales, determines profitability and targets, and identifies potential new markets.
- Prepares and implements the county budget; monitors and approves expenses.
- Collaborates with managers to develop sales goals for each location, monitors progress toward those goals and develops strategies to attract and retain customers.
- Develops marketing programs and promotions to increase sales and/or introduce new products.
- Identifies opportunities for improvement; designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale.
- Schedules and directs regular sales meetings and events to share information, set and revise goals, and increase morale.
- Oversees warehouse operations in conjunction with the Supply Chain Manager.
- Manages inventory by monitoring inventory levels and planning stock supply to ensure the availability of the full line of products.
- Maintains knowledge of the market, competition, and best practices and trends in sales techniques and strategies.
- Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with company policy and labor law.
- Performs other duties as assigned.
Requirements
- Strong verbal and written communication skills.
- Excellent sales and customer service skills, with proven negotiation skills.
- Excellent math skills to draft and implement budgets and conduct data analysis.
- Excellent supervisory and leadership skills.
- A thorough understanding of the company's products and/or services, and those of immediate competitors in the surrounding market.
- Bachelor's degree in business, Marketing, Finance, or related field; OR Extensive experience as a sales manager is required.
- Must be able to travel regularly throughout the GCC.
Associate Manager - Retail Operations - Operations
Posted today
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Job Description
The role is responsible for working in day-to-day workflow activities ensuring a range of operations activities are executed accurately and in compliance with policies and guidelines. He/she resolves queries from internal and external stakeholders in a clear and timely manner. He/she works with the Head to develop and improve unit policies, processes, and procedures. He manages customer documentation, verifies account activities, customer details and practices regulatory compliance while meeting quality standards for operational activity.
The role is highly detail-oriented in his work as he handles the processing of numerous transactions and documents on a day-to-day basis. He is also a strong team player as he collaborates with various internal and external stakeholders.
Responsibilities- Executes payments, transactions, and service requests including administration and servicing activities for retail and commercial clients, well within service line agreements (SLAs).
- Collaborates with cross-functional stakeholders across technical and business units to promote efficient workflows, manage interdependencies, and oversee transaction on-time completion and a positive customer experience.
- Follow-up with the transacting international banks; monitor and reconcile daily receipts and disbursement transactions.
- Provide support to customer dispute letters, affidavits of fraud, and other documents received from Card Members including Visa/MasterCard/Amex.
- Maintains daily MIS for incoming & outgoing retrieval & chargeback.
- Contact merchants to retrieve valid supporting documents pertaining to the Chargebacks & retrievals.
- Processes new applications for Merchant, Debit/Credit card, renewals, and dispatch and execute end-to-end card production process.
- Executes all card maintenance requests like expiration, PIN, address modification, and loss.
- Executes Card & POS Operation transactions/activities and reconciliation processes effectively to ensure proper settlements and reconciliation.
- Reconciling payments to ensure the integrated systems reflect the correct transactions.
- Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
- Reconcile account balances to maintain accurate general ledger account balances and comply with related policies, practices, and/or regulations.
- Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.
Preferred Qualifications
- A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance.
Years & Nature of Experience
- Will be a fresh graduate to 3 years of experience in Banking Operations, particularly Cards Operations, in Retail and Commercial Banking.
- If with experience, would have been accountable for completion of assigned tasks and project work and has developed a level of competence to carry out work independently.
Luxury Retail Business Operations Leader
Posted today
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Job Description
Job Responsibilities: Luxury Retail Business Operations Leader (Business Head)
Location:
Riyadh, Saudi Arabia (with regular travel across the Kingdom)
- Experience of managing M Retail business – with 20-40 retail stores is a must.
- P&L / Financials / Revenue and other functional experience is a must too
Operational Leadership
- Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
- Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
- Develop and implement SOPs to streamline and standardize operational practices across the network.
- Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.
Team Management & Development
- Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
- Lead recruitment, training, and onboarding of retail staff across all levels.
- Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
- Evaluate team performance and provide regular coaching, feedback, and development plans.
Strategic Alignment & Collaboration
- Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
- Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
- Drive alignment between demand planning, stock availability, and in-store execution.
Business & Financial Acumen
- Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
- Set and manage store budgets, P&L targets, and cost optimization plans.
- Use KPIs and dashboards to track progress against business goals and identify improvement areas.
Customer Experience & Brand Standards
- Ensure exceptional customer service standards are consistently delivered across all stores.
- Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
- Lead store audits and mystery shopping programs to maintain high operational standards.
Expansion & Growth
- Support new store openings, relocations, and renovations in line with business strategy and timelines.
- Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
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Market Research
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Job Description
Arthur Lawrence is urgently looking for a Research & Market Intelligence Specialist for a client in Riyadh, KSA.Kindly review the Job requirements below. Your immediate application will enable us to place you successfully.
Must-Have:
- 5+ years of experience in market research, strategy, or financial analysis
- Strong analytical and data visualization skills (Excel, Power BI, Bloomberg, Refinitiv)
- Fluency in Arabic and English (spoken & written)
Nice to Have:
- Bachelor's degree in Business, Finance, Economics, or related field
- Professional certifications (CFA Level 1, FRM, Data Analytics)
- Experience in banking, fintech, or consulting environments
About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
Acknowledgements from Industry Peers:
- Winner of Entrepreneur 360 Award
- IAOP Award; Ranked in top 100 internationally.
- Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest. Growing companies of America.
- Named one of the top ten fastest growing businesses in Houston in 2016.
- Ranked 25th in the HBJ s Fast 100 Private Companies Award in 2017.
Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship
Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.
Job Type: Contract
Contract length: 12 months
Work Location: Remote
Market Research Assistant
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Job Description
We're Hiring: Part-Time Market Research Assistant (Saudi Arabia)
Proctor Global Design is seeking a part-time Market Research Assistant to support our efforts in gathering market intelligence on construction and mining equipment across Saudi Arabia.
Job Details:
• Position: Market Research Assistant
• Target Market: Saudi Arabia
• Contract: 1-2 Months
• Engagement: Part-time (Remote)
Key Responsibilities:
• Conduct market research focused on large equipment such as generators and compressors
• Identify and engage with relevant businesses and stakeholders within the region
• Communicate effectively via phone and email to collect and verify data
Requirements:
• Prior experience with industrial equipment, especially generators and compressors
• Strong networking and outreach skills within the Saudi market
• Fluent in Arabic and English (spoken and written)
• Currently based in Saudi Arabia and available to start immediately
How to Apply:
If you're motivated, resourceful, and ready to contribute to high-impact research, we'd love to hear from you. Please email us at with a brief overview of your background and your enthusiasm for meeting research targets.
Market Research Analyst
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Job Description
Part-Time Market Analyst - Education Sector (Vision 2030 Focused)
Location:
Riyadh, Saudi Arabia (Remote/Hybrid options available)
Employment Type:
Part-Time - Project-based
Industry:
Education & Training
About the Role
We are seeking a strategic Market Analyst to conduct comprehensive market research for diploma programs targeting high school graduates in Saudi Arabia. This role focuses on identifying high-demand training programs aligned with Vision 2030 initiatives and the Kingdom's evolving workforce needs.
Key Responsibilities
- Conduct market analysis of diploma programs with strong demand in Saudi Arabia's evolving job market
- Research Vision 2030 sectors: renewable energy, technology, tourism, healthcare, entertainment, logistics, and emerging industries
- Analyze labor market trends and skill gaps for high school graduates
- Identify competitor offerings and market positioning opportunities
- Survey target audience (high school students and parents) on program preferences
- Provide data-driven recommendations on viable diploma programs
- Assess accreditation requirements and regulatory landscape
- Deliver comprehensive market research reports with actionable insights
Required Qualifications
- Bachelor's degree in Business, Economics, Marketing, or related field
- 3+ years of market research or business analysis experience
- Strong understanding of Saudi Arabia's Vision 2030 initiatives
- Knowledge of the Saudi education and training sector
- Proficiency in market research methodologies and data analysis tools
- Excellent report writing skills (Arabic & English)
- Experience with surveys, focus groups, and statistical analysis
Preferred Qualifications
- Background in education or the vocational training sector
- Familiarity with TVTC, Ministry of Education, or HRDF requirements
- Experience with labor market information systems
- Knowledge of Saudi youth employment trends
What We Offer
- Flexible part-time schedule
- Competitive hourly/project-based compensation
- Opportunity to shape educational programs impacting Saudi youth
- Contribution to Vision 2030 objectives
To Apply:
Send your CV and a brief cover letter outlining your relevant experience with Vision 2030-related market research to WhatsApp