15 Al Rajhi Bank jobs in Jeddah
Customer Service
Posted today
Job Viewed
Job Description
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (required)
Bank teller
Posted 4 days ago
Job Viewed
Job Description
Bank Teller
We are hiring a Bank Teller to join our team in Jeddah, Saudi Arabia. As a Bank Teller, you will be responsible for providing excellent customer service while performing various banking transactions. This is a full-time position with a salary of 1600$ per month.
Responsibilities:
- Assist customers with deposits, withdrawals, and other transactions
- Provide information about bank products and services to customers
- Process loan applications and perform credit checks
- Maintain accurate records of all transactions
- Balance cash drawers and reconcile discrepancies
- Follow all bank policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in banking or customer service preferred
- Strong communication skills in English (Arabic language skills are a plus)
- Basic math and computer skills
- Attention to detail and accuracy
- Ability to work independently and as part of a team
Benefits:
- Competitive salary with potential for bonuses
- Training and development opportunities for career growth
- Medical insurance coverage
- Paid time off and holidays
Note: This position is open to both local candidates as well as foreigners who have their own valid visa. Accommodation may be provided for those who require it.
If you are passionate about delivering exceptional customer service and have the required qualifications, we would love to hear from you! Apply now to join our dynamic team as a Bank Teller.
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#J-18808-LjbffrBank teller
Posted 18 days ago
Job Viewed
Job Description
Bank Teller
Location: Jeddah, Saudi Arabia
We are seeking a skilled and efficient Bank Teller to join our team in Jeddah. As a Bank Teller, you will be responsible for providing excellent customer service and performing various financial transactions for our clients. This is a full-time position with a salary of 1300$ per month.
Responsibilities:
- Greet customers and assist them with their banking needs
- Process deposits, withdrawals, and payments accurately and efficiently
- Verify customer identities and signatures on checks and withdrawal slips
- Promote bank products and services to customers as needed
- Keep accurate records of all transactions and balances
- Resolve customer complaints or issues in a timely manner
- Adhere to all banking regulations and security procedures
Requirements:
- High school diploma or equivalent; Bachelor's degree in finance or related field preferred
- Experience working as a bank teller or in a similar role is preferred
- Knowledge of banking products, services, and procedures
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong attention to detail and accuracy in handling financial transactions
- Basic math skills with the ability to count and handle cash accurately
- Good communication skills in English
- Ability to work full-time without accommodation
We offer:
- Competitive salary of 1300$ per month
- Visa sponsorship for non-Saudi nationals
- Training and development opportunities
If you are passionate about providing exceptional customer service and have experience in banking, we would love to hear from you! Apply now to join our team as a Bank Teller in Jeddah.
This job has no reviews yet. You can be the first!
Users also frequently search in these cities:
More professions from the category Culture - Hostess - Services sector:
Subscribe to our telegram channel @layboard_in
#J-18808-LjbffrCustomer Service Supervisor
Posted 3 days ago
Job Viewed
Job Description
JOB PURPOSE :
Customer Service is a key function in the OTD department and represents one of the organization's faces to its customers. The Customer Service Supervisor plays a crucial role in impacting overall customer satisfaction. This role requires multitasking, meeting tight deadlines, and succeeding both independently and as part of a team.
As a Customer Service Supervisor, you will oversee a team of approximately 6–10 people. Your responsibilities include planning, directing, and coordinating Customer Service activities at your location, with significant coordination with internal and external stakeholders. The role involves developing the department and the business by implementing local and international policies, strategies, and goals. You will develop and implement best practices and improvement initiatives to enhance customer experience and foster a culture of continuous improvement within your region, ensuring organizational objectives are met.
KEY RESPONSIBILITIES :
- Set clear objectives and actively monitor team performance, fostering engagement and teamwork.
- Track and improve customer service KPIs, developing action plans to exceed targets.
- Oversee CSR activities, including customer communications, order status, product availability, and financial close processes.
- Ensure clear and professional communication with internal teams and customers.
- Maintain compliance with internal procedures while enhancing customer experience.
- Act as a liaison between customers, sales managers, and internal stakeholders, ensuring quick responses.
- Monitor daily order activity and coordinate with logistics to resolve delivery issues.
- Provide exceptional customer service, managing difficult customers when necessary.
- Expertly use SAP and understand its impact on other systems.
- Innovate solutions based on product, customer, and market knowledge.
- Manage and resolve customer complaints in a timely manner.
- Provide pricing, availability, and scheduling information within established guidelines.
- Support master data accuracy and manage pricing roles as needed.
- Ensure audit requests are satisfied during the annual financial audit process.
- Support customer service representatives and back them up when necessary.
- Demonstrate problem-solving skills and adaptability in a dynamic environment.
- Have a solid understanding of INCOTERMS, payment terms, and banking documentation.
- Be familiar with month-end processes, credit/debit processes, and other financial aspects.
QUALIFICATIONS, EXPERIENCE, & SKILLS :
Minimum Qualification and Experience :
- University degree.
- 5+ years of experience in a reputable organization in related roles.
- Exposure to customer service roles is preferred.
Job Specific Skills :
- Excellent communication and problem-solving skills.
- Ability to work under pressure.
- Skills in MS reporting tools like Excel, PowerPoint, etc.
We’re committed to our people, customers, and communities. With approximately 6,500 employees across six continents, our diversity, vertical integration, and operational expertise position Tronox as a leading titanium dioxide producer worldwide. We embrace and celebrate the unique character and culture of every location, from Australia to Europe, South Africa, and beyond. We bring passion and dedication to every place we operate, every day.
#J-18808-LjbffrCustomer Service Officer
Posted 18 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from My Clinic KSA
HR | Talent Acquisition Sr. Officer | Hiring Requests Management | End-to-End Recruitment | Sourcing ExpertJoin My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.
Job Summery:
Implementing patient-centered strategies, collecting and analyzing feedback, and collaborating with multidisciplinary teams to optimize the patient journey. Overseeing complaint resolution, advocating for patients, and leading initiatives to enhance communication through digital platforms.
Primary Responsibilities:
- Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
- Handling all aspects of a patient’s experience, both concerning their treatment and their overall stay My Clinic’s facility.
- Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement. Implementing changes to streamline processes and reduce potential points of frustration.
- Communicating with patients to determine their needs and identify a path toward treatment and progress.
- Empathizing with patient concerns on their path toward recovery, helping them take steps to replace anxiety with peace of mind.
- Resolving patient complaints and concerns, working with relevant departments to address issues promptly, implementing a structured feedback loop to capture patient insights and drive continuous improvement.
- Corresponding with care providers (Physicians, Nurses, …etc.) to familiarize them with individual patient needs and preferences.
- Implementing patient-focused programs in a healthcare environment.
- Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities, providing ongoing education on best practices in patient-centered care.
- Generating and delivering reports on patient progress, setbacks, and overall status.
- Performing other professional duties as assigned.
Education / Professional Qualifications:
- Education Degree: Bachelor’s degree in a health-related field, such as nursing, health care administration or public health, or any related field.
- Years of Experience: 3 to 5 years of experience within a related field.
- Professional Certification: CPXP.
Experts & Skills:
- Excellent Command of oral and written English & Arabic.
- Proficient with Microsoft Office Suite or related software.
- Excellent verbal and written communication skills to effectively interact with patients, their families, and healthcare staff.
- Strong empathy and compassion to understand and address the emotional needs of patients and their families.
- Proficiency in conflict resolution to address patient concerns and complaints in a fair and effective manner.
- Excellent problem-solving skills and the ability to strategize and devise solutions.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Hospitals and Health Care
Referrals increase your chances of interviewing at My Clinic KSA by 2x
Sign in to set job alerts for “Customer Service Officer” roles. Customer Service & Operations Executive - Jeddah (Freight Forwarding) Senior Customer Service Executive Export-ImportJeddah, Makkah, Saudi Arabia 12 hours ago
Customer Experience Specialist - SpanishJeddah, Makkah, Saudi Arabia 10 hours ago
Government Relationship Officer - Tamheer ProgramJeddah, Makkah, Saudi Arabia 15 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Supervisor
Posted 3 days ago
Job Viewed
Job Description
JOB PURPOSE :
Customer Service is a key function in the OTD department and represents one of the organization's faces to its customers. The Customer Service Supervisor plays a crucial role in impacting overall customer satisfaction. This role requires multitasking, meeting tight deadlines, and succeeding both independently and as part of a team.
As a Customer Service Supervisor, you will oversee a team of approximately 6-10 people. Your responsibilities include planning, directing, and coordinating Customer Service activities at your location, with significant coordination with internal and external stakeholders. The role involves developing the department and the business by implementing local and international policies, strategies, and goals. You will develop and implement best practices and improvement initiatives to enhance customer experience and foster a culture of continuous improvement within your region, ensuring organizational objectives are met.
KEY RESPONSIBILITIES :
- Set clear objectives and actively monitor team performance, fostering engagement and teamwork.
- Track and improve customer service KPIs, developing action plans to exceed targets.
- Oversee CSR activities, including customer communications, order status, product availability, and financial close processes.
- Ensure clear and professional communication with internal teams and customers.
- Maintain compliance with internal procedures while enhancing customer experience.
- Act as a liaison between customers, sales managers, and internal stakeholders, ensuring quick responses.
- Monitor daily order activity and coordinate with logistics to resolve delivery issues.
- Provide exceptional customer service, managing difficult customers when necessary.
- Expertly use SAP and understand its impact on other systems.
- Innovate solutions based on product, customer, and market knowledge.
- Manage and resolve customer complaints in a timely manner.
- Provide pricing, availability, and scheduling information within established guidelines.
- Support master data accuracy and manage pricing roles as needed.
- Ensure audit requests are satisfied during the annual financial audit process.
- Support customer service representatives and back them up when necessary.
- Demonstrate problem-solving skills and adaptability in a dynamic environment.
- Have a solid understanding of INCOTERMS, payment terms, and banking documentation.
- Be familiar with month-end processes, credit/debit processes, and other financial aspects.
QUALIFICATIONS, EXPERIENCE, & SKILLS :
Minimum Qualification and Experience :
- University degree.
- 5+ years of experience in a reputable organization in related roles.
- Exposure to customer service roles is preferred.
Job Specific Skills :
- Excellent communication and problem-solving skills.
- Ability to work under pressure.
- Skills in MS reporting tools like Excel, PowerPoint, etc.
We're committed to our people, customers, and communities. With approximately 6,500 employees across six continents, our diversity, vertical integration, and operational expertise position Tronox as a leading titanium dioxide producer worldwide. We embrace and celebrate the unique character and culture of every location, from Australia to Europe, South Africa, and beyond. We bring passion and dedication to every place we operate, every day.
Customer Service Officer
Posted 15 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from My Clinic KSA
HR Talent Acquisition Sr. Officer Hiring Requests Management End-to-End Recruitment Sourcing ExpertJoin My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.
Job Summery:
Implementing patient-centered strategies, collecting and analyzing feedback, and collaborating with multidisciplinary teams to optimize the patient journey. Overseeing complaint resolution, advocating for patients, and leading initiatives to enhance communication through digital platforms.
Primary Responsibilities:
- Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
- Handling all aspects of a patient's experience, both concerning their treatment and their overall stay My Clinic's facility.
- Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement. Implementing changes to streamline processes and reduce potential points of frustration.
- Communicating with patients to determine their needs and identify a path toward treatment and progress.
- Empathizing with patient concerns on their path toward recovery, helping them take steps to replace anxiety with peace of mind.
- Resolving patient complaints and concerns, working with relevant departments to address issues promptly, implementing a structured feedback loop to capture patient insights and drive continuous improvement.
- Corresponding with care providers (Physicians, Nurses, etc.) to familiarize them with individual patient needs and preferences.
- Implementing patient-focused programs in a healthcare environment.
- Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities, providing ongoing education on best practices in patient-centered care.
- Generating and delivering reports on patient progress, setbacks, and overall status.
- Performing other professional duties as assigned.
Education / Professional Qualifications:
- Education Degree: Bachelor's degree in a health-related field, such as nursing, health care administration or public health, or any related field.
- Years of Experience: 3 to 5 years of experience within a related field.
- Professional Certification: CPXP.
Experts & Skills:
- Excellent Command of oral and written English & Arabic.
- Proficient with Microsoft Office Suite or related software.
- Excellent verbal and written communication skills to effectively interact with patients, their families, and healthcare staff.
- Strong empathy and compassion to understand and address the emotional needs of patients and their families.
- Proficiency in conflict resolution to address patient concerns and complaints in a fair and effective manner.
- Excellent problem-solving skills and the ability to strategize and devise solutions.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Hospitals and Health Care
Referrals increase your chances of interviewing at My Clinic KSA by 2x
Sign in to set job alerts for "Customer Service Officer" roles. Customer Service & Operations Executive - Jeddah (Freight Forwarding) Senior Customer Service Executive Export-ImportJeddah, Makkah, Saudi Arabia 12 hours ago
Customer Experience Specialist - SpanishJeddah, Makkah, Saudi Arabia 10 hours ago
Government Relationship Officer - Tamheer ProgramJeddah, Makkah, Saudi Arabia 15 hours ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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About the latest Al rajhi bank Jobs in Jeddah !
Customer Service Executive
Posted today
Job Viewed
Job Description
- Understand the applicant requirement and provide appropriate advise / information
- Documentation - scrutiny / checking and submission
- Biometrics - finger print scanning
- Collection, handover & deposit of Cash for the day.
- Selling Value Added services
**Other Requirements**.
- Excellent communication and interpersonal skills
- Excellent typing skills - minimum 40WPM with zero errors
- Experience of handling customers at least for 6months
- 1 year
- Flexibility in working hours.
- Should be a Graduate in any discipline.
**Salary**: ﷼3,000.00 - ﷼4,000.00 per month
Application Question(s):
- Do you have a minimum typing speed of 40 words per minute with zero errors?
- Do you currently live in Riyadh or Jeddah?
- Your visa status in Saudi?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
Officer - Customer Service (Jeddah)
Posted 10 days ago
Job Viewed
Job Description
About the Company:
Join UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career.
Be ready to make your mark a top company, in an exciting & dynamic industry.
Job Purpose:
To meet and guide walk-in clients, promote FAB products, offers and non-branch channels.
Key Accountabilities:
Generic Accountability
- Actively sell/cross-sell asset and liability products to new and existing customers
- Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
- Receive and process customer requests (e.g. account opening, online requests, returned cheque delivery, etc.)
- Encourage customers to build their balances with the bank in order to migrate to higher customer programs
- Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
- Educate Classic and Advantage customers about automated channels including ATM, call center and online and promote their migration to these channels
- Attract new customers to branch through personal relations and existing customer referrals
- Respond to call center regarding customer inquiries forwarded
- Meet individual sales targets
- Participate in and potentially lead daily retail sales team meetings
Job Specific Accountabilities
- Agree on personal sales targets with the retails sales manager and the branch manager
Frameworks:
- Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
- Authorized to take decisions as per the approved authorization matrix.
Qualification & Experiences:
Minimum Qualification
- Bachelor’s degree in accounting or related discipline.
Minimum Experience
- 3 years’ relevant experience in the banking sector. Familiarity with bank products and related policies and procedures
#LI-KT1
#J-18808-LjbffrOfficer - Customer Service (Jeddah)
Posted 11 days ago
Job Viewed
Job Description
About the Company:
Join UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career.
Be ready to make your mark a top company, in an exciting & dynamic industry.
Job Purpose:
To meet and guide walk-in clients, promote FAB products, offers and non-branch channels.
Key Accountabilities:
Generic Accountability
- Actively sell/cross-sell asset and liability products to new and existing customers
- Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
- Receive and process customer requests (e.g. account opening, online requests, returned cheque delivery, etc.)
- Encourage customers to build their balances with the bank in order to migrate to higher customer programs
- Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centers
- Educate Classic and Advantage customers about automated channels including ATM, call center and online and promote their migration to these channels
- Attract new customers to branch through personal relations and existing customer referrals
- Respond to call center regarding customer inquiries forwarded
- Meet individual sales targets
- Participate in and potentially lead daily retail sales team meetings
Job Specific Accountabilities
- Agree on personal sales targets with the retails sales manager and the branch manager
Frameworks:
- Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
- Authorized to take decisions as per the approved authorization matrix.
Qualification & Experiences:
Minimum Qualification
- Bachelor's degree in accounting or related discipline.
Minimum Experience
- 3 years' relevant experience in the banking sector. Familiarity with bank products and related policies and procedures