11 Airline Operations jobs in Saudi Arabia

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role

Ready to lead the delivery of essential airline operations systems at Riyadh Air?

You will drive the implementation of core systems across flight operations, crew management, maintenance, operations control, and load planning. This includes platforms such as Jeppesen, AIMS, AMOS, TRAX, EFBs, and OCC tools.

Working with Product Managers, you will align programme plans with launch and operational goals. You will lead teams, manage budgets and timelines, and ensure high quality delivery across all projects.

You will work closely with internal teams and external partners, provide updates to leadership, and ensure full compliance with aviation regulations and company standards.

The role also promotes continuous improvement, risk management, and a strong focus on safety and operational readiness.

Join us and help shape the future of airline operations at Riyadh Air.

About You

We are seeking an experienced professional to lead the delivery of complex technology programmes across airline operations, with a focus on systems integration and digital transformation.

You will have over 10 years of experience in programme management within aviation, airline, or transport sectors, including at least 3 years in a senior leadership role managing cross-functional teams and multi-vendor environments.

You bring a strong track record in vendor management, stakeholder engagement, and aligning IT with business goals. Your expertise includes programme planning, financial oversight, and risk management within regulated settings.

A solid understanding of aviation compliance and operational readiness is essential.

A bachelor's degree in operations, computer science, engineering, or a related field is required. A master's degree or PMP certification is preferred.

This is a full-time, onsite role in Riyadh on a 12-month fixed-term contract.

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role

Ready to lead the delivery of essential airline operations systems at Riyadh Air?

You will drive the implementation of core systems across flight operations, crew management, maintenance, operations control, and load planning. This includes platforms such as Jeppesen, AIMS, AMOS, TRAX, EFBs, and OCC tools.

Working with Product Managers, you will align programme plans with launch and operational goals. You will lead teams, manage budgets and timelines, and ensure high quality delivery across all projects.

You will work closely with internal teams and external partners, provide updates to leadership, and ensure full compliance with aviation regulations and company standards.

The role also promotes continuous improvement, risk management, and a strong focus on safety and operational readiness.

Join us and help shape the future of airline operations at Riyadh Air.

About You

We are seeking an experienced professional to lead the delivery of complex technology programmes across airline operations, with a focus on systems integration and digital transformation.

You will have over 10 years of experience in programme management within aviation, airline, or transport sectors, including at least 3 years in a senior leadership role managing cross-functional teams and multi-vendor environments.

You bring a strong track record in vendor management, stakeholder engagement, and aligning IT with business goals. Your expertise includes programme planning, financial oversight, and risk management within regulated settings.

A solid understanding of aviation compliance and operational readiness is essential.

A bachelor’s degree in operations, computer science, engineering, or a related field is required. A master’s degree or PMP certification is preferred.

This is a full-time, onsite role in Riyadh on a 12-month fixed-term contract.

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Red Sea Global

(Former Capt. Indian Women's Cricket Team)

Elevate Your Career with Fly Red Sea – Where Excellence Takes Flight

Fly Red Sea operates as a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing air mobility services to our Red Sea destination. As a subsidiary, Fly Red Sea benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Join a world-class team dedicated to innovation, hospitality, and unmatched service. Unlock endless opportunities in the aviation industry and soar to new heights.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Be part of a legacy that’s shaping the future of travel - your journey starts here.

Join Fly Red Sea and be part of the positive change for Saudi Arabia and the world.

Role Overview:

To assist in the real-time coordination of ground handling and passenger service activities at designated airport or marine terminals in line with TRSASC’s certified operations under GACAR Part 151. The coordinator, Airport, supports the Supervisor in executing safe, on-time, and

guest-focused services across all touchpoints, including boarding zones, baggage staging, check-in areas, and marine transfers.

Job Responsibilities:

• Embed The Red Sea Air Services Company Health and Safety culture.
• Must have full knowledge of the Emergency Response Plan by action and structure of the plan.
• Coordinate real-time guest flow at check-in, boarding, and transport handover points, both airside and landside.
• Monitor and communicate status of aircraft arrival/departure, terminal readiness, and baggage transfer activities.
• Escort guests to/from the aircraft or marine vessels, ensuring manifest validation and baggage match.
• Maintain readiness and cleanliness of check-in counters, signage, waiting lounges, and boarding zones.
• Assist with on-site troubleshooting of guest complaints, baggage discrepancies, or transport delays.
• Provide regular updates to the Supervisor – Airport Coordinator and escalate any disruptions promptly.
• Ensure uniform standards, PPE usage, and safety protocols are followed by all team members within designated zones.
• Act as a liaison with resort staff, dispatchers, marine logistics personnel, and ramp agents during operational windows.
• Support the implementation of guest communication procedures and pre-boarding briefings when required.
• Perform ad-hoc administrative tasks including checklist completion, baggage documentation, and passenger log updates.
• Ensure 100% accuracy in guest movement coordination, from check-in through to boarding, with no manifest discrepancies.
• Conduct pre-shift zone inspections for boarding areas, signage, and guest waiting facilities; ensure all are operational before first flight.
• Maintain constant radio or system updates to the Supervisor and other departments; all updates must be timely and precise.
• Ensure guests are welcomed, briefed, and escorted as per SOP; provide personalized service, especially for VIP, PRM, or group travelers.
• Maintain full compliance with uniform and grooming standards at all times and ensure team appearance reflects TRSASC service expectations.
• Enforce airside/passenger safety zones and ensure 100% usage of PPE in accordance with ground handling and marine transport safety rules.
• Provide on-site assistance during operational delays; escalate any issues (baggage delay, weather-related changes) within 15 minutes of detection.
• Complete assigned logs (boarding lists, baggage transfer sheets, checklists) with 100% accuracy and handover to supervisor at end-of-shift.
• Assist in coordination with ramp, passenger services, and marine operations teams; act as the primary on-ground point of contact during movement windows.
• Follow all procedures outlined in the Ground Operations Manual with zero procedural violations during any operation.

Qualifications:

• High School Diploma or GED
• Minimum of 3 years of experience in aviation, marine, or hospitality operations in a guest-facing position.
• Good working knowledge of all Passenger Services functions and the airline industry.
• Excellent command of the English language. Arabic language will be an advantage.
• Capacity to remain very discreet and maintain confidentiality while handling a sensitive subject. Ability to work under pressure and multitask.
• Excellent customer service skills and a strong work ethic.
• A proven ability in problem-solving and decision-making experience
• Ability to convey clearly information and ideas.
• Comprehend and perform basic mathematical operations.
• Self-motivated. Must be willing to travel among outstations.
• Medically fit for duty in high-activity, outdoor, and marine-accessed environments.
• Willingness to work shifts, weekends, and holidays.
• Flexible and mobile to work at different operational locations, including jetties, terminals, or
• resorts.
• KSA, EU Driving License (B) shall be considered an advantage.

Location: Red Sea Site, near Umluj

Job Context:

Be the force behind a safer, smarter, more sustainable future of aviation.

Red Sea Air Services operates as a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing air mobility services to our Red Sea destination. As a subsidiary, Red Sea Air Services benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Join a world-class team dedicated to innovation, hospitality, and unmatched service. Unlock endless opportunities in the aviation industry and soar to new heights.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at Red Sea Global by 2x

Get notified about new Operations Coordinator jobs in Umluj, Tabuk, Saudi Arabia .

Manager - Receiving Distribution Centre Operations

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Red Sea Global

Former Capt. Indian Women's Cricket Team

Elevate Your Career with Fly Red Sea - Where Excellence Takes Flight

Fly Red Sea operates as a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing air mobility services to our Red Sea destination. As a subsidiary, Fly Red Sea benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Join a world-class team dedicated to innovation, hospitality, and unmatched service. Unlock endless opportunities in the aviation industry and soar to new heights.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Be part of a legacy that's shaping the future of travel - your journey starts here.

Join Fly Red Sea and be part of the positive change for Saudi Arabia and the world.

Role Overview:

To assist in the real-time coordination of ground handling and passenger service activities at designated airport or marine terminals in line with TRSASC's certified operations under GACAR Part 151. The coordinator, Airport, supports the Supervisor in executing safe, on-time, and

guest-focused services across all touchpoints, including boarding zones, baggage staging, check-in areas, and marine transfers.

Job Responsibilities:

• Embed The Red Sea Air Services Company Health and Safety culture.
• Must have full knowledge of the Emergency Response Plan by action and structure of the plan.
• Coordinate real-time guest flow at check-in, boarding, and transport handover points, both airside and landside.
• Monitor and communicate status of aircraft arrival/departure, terminal readiness, and baggage transfer activities.
• Escort guests to/from the aircraft or marine vessels, ensuring manifest validation and baggage match.
• Maintain readiness and cleanliness of check-in counters, signage, waiting lounges, and boarding zones.
• Assist with on-site troubleshooting of guest complaints, baggage discrepancies, or transport delays.
• Provide regular updates to the Supervisor - Airport Coordinator and escalate any disruptions promptly.
• Ensure uniform standards, PPE usage, and safety protocols are followed by all team members within designated zones.
• Act as a liaison with resort staff, dispatchers, marine logistics personnel, and ramp agents during operational windows.
• Support the implementation of guest communication procedures and pre-boarding briefings when required.
• Perform ad-hoc administrative tasks including checklist completion, baggage documentation, and passenger log updates.
• Ensure 100% accuracy in guest movement coordination, from check-in through to boarding, with no manifest discrepancies.
• Conduct pre-shift zone inspections for boarding areas, signage, and guest waiting facilities; ensure all are operational before first flight.
• Maintain constant radio or system updates to the Supervisor and other departments; all updates must be timely and precise.
• Ensure guests are welcomed, briefed, and escorted as per SOP; provide personalized service, especially for VIP, PRM, or group travelers.
• Maintain full compliance with uniform and grooming standards at all times and ensure team appearance reflects TRSASC service expectations.
• Enforce airside/passenger safety zones and ensure 100% usage of PPE in accordance with ground handling and marine transport safety rules.
• Provide on-site assistance during operational delays; escalate any issues (baggage delay, weather-related changes) within 15 minutes of detection.
• Complete assigned logs (boarding lists, baggage transfer sheets, checklists) with 100% accuracy and handover to supervisor at end-of-shift.
• Assist in coordination with ramp, passenger services, and marine operations teams; act as the primary on-ground point of contact during movement windows.
• Follow all procedures outlined in the Ground Operations Manual with zero procedural violations during any operation.

Qualifications:

• High School Diploma or GED
• Minimum of 3 years of experience in aviation, marine, or hospitality operations in a guest-facing position.
• Good working knowledge of all Passenger Services functions and the airline industry.
• Excellent command of the English language. Arabic language will be an advantage.
• Capacity to remain very discreet and maintain confidentiality while handling a sensitive subject. Ability to work under pressure and multitask.
• Excellent customer service skills and a strong work ethic.
• A proven ability in problem-solving and decision-making experience
• Ability to convey clearly information and ideas.
• Comprehend and perform basic mathematical operations.
• Self-motivated. Must be willing to travel among outstations.
• Medically fit for duty in high-activity, outdoor, and marine-accessed environments.
• Willingness to work shifts, weekends, and holidays.
• Flexible and mobile to work at different operational locations, including jetties, terminals, or
• resorts.
• KSA, EU Driving License (B) shall be considered an advantage.

Location: Red Sea Site, near Umluj

Job Context:

Be the force behind a safer, smarter, more sustainable future of aviation.

Red Sea Air Services operates as a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing air mobility services to our Red Sea destination. As a subsidiary, Red Sea Air Services benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.

Join a world-class team dedicated to innovation, hospitality, and unmatched service. Unlock endless opportunities in the aviation industry and soar to new heights.

We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Customer Service
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at Red Sea Global by 2x

Get notified about new Operations Coordinator jobs in Umluj, Tabuk, Saudi Arabia .

Manager - Receiving Distribution Centre Operations

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Stakeholder - Airport Operations Liaison Manager** to join our team! In this role you will get to ensure seamless communication, coordination, and integration between the project teams and airport operations.
The ideal candidate will have in-depth knowledge of airport operations, regulatory compliance, safety protocols, and emergency procedures, and will excel at managing relationships with key airport stakeholders. This position requires strong leadership, communication, and project management skills to ensure the successful delivery of the project while minimizing disruption to airport operations.
**What You'll be Doing;**
+ Serve as the primary liaison between the organization and airport operations teams, including airport management, security, and ground services.
+ Coordinate and facilitate regular meetings and communication between project teams and airport stakeholders to ensure alignment on operational requirements, timelines, and safety measures.
+ Ensure that all project activities, including construction, system integration, and testing, are fully aligned with airport operations and do not disrupt daily airport activities.
+ Ensure that all activities related to airport operations adhere to national and international aviation safety standards, local regulations, and airport-specific procedures (e.g., ICAO, FAA, or equivalent).
+ Work closely with airport operations and regulatory authorities to ensure the project meets compliance requirements for safety, security, and environmental impact.
+ Oversee the integration of safety protocols, emergency procedures, and security measures into the project to meet airport regulations.
+ Build and maintain strong, effective relationships with key airport stakeholders, including airport operations teams, security, ground services, and relevant governmental authorities.
+ Act as the main point of contact for airport operations teams, ensuring timely resolution of any issues or concerns raised by stakeholders.
+ Ensure the project is consistently communicated to airport stakeholders, keeping them updated on progress, changes, and potential impacts on airport operations.
+ Lead the coordination of operational readiness activities, including the testing, commissioning, and handover of systems and facilities to airport operations.
+ Work closely with various teams to ensure seamless integration of new systems, technologies, or facilities into existing airport operations.
+ Ensure that all necessary training for airport staff, security personnel, and other operational teams is conducted as part of the transition.
+ Collaborate with airport operations to develop, review, and integrate emergency response plans for the project, ensuring alignment with airport-wide safety and security procedures.
+ Ensure that any changes to the project that may impact emergency procedures or business continuity are communicated to relevant airport departments in a timely manner.
+ Lead the coordination of emergency drills and simulation exercises involving airport operations, ensuring effective participation from all relevant stakeholders.
+ Maintain accurate records of all airport operations liaison activities, including meeting minutes, stakeholder correspondence, and compliance documentation.
+ Prepare and submit detailed progress reports to senior management and airport stakeholders, ensuring that all operations-related milestones are met.
+ Document key decisions, challenges, and risks related to airport operations and communicate them effectively to management and stakeholders.
+ Support the project teams in coordinating logistics and ensuring that any activities affecting airport operations are carefully planned and communicated to all relevant stakeholders.
+ Work with airport operations to manage airport-specific logistics, such as airfield operations, terminal operations, and ground transportation, ensuring minimal disruption.
+ Collaborate with construction, design, and engineering teams to ensure that activities are aligned with operational workflows.
+ Oversee quality assurance processes for all aspects of the project that intersect with airport operations, ensuring that all systems meet the highest operational standards.
+ Identify opportunities for improvement in operational processes, procedures, and safety protocols, implementing changes as needed.
+ Contribute to the continuous improvement of project management and airport operations integration strategies.
**What Required Skills You'll Bring;**
+ Bachelor's degree in Aviation Management, Airport Operations, Engineering, or a related field.
+ Minimum of 8-10 years of experience in airport operations, project management, or stakeholder liaison roles, preferably with experience in large-scale infrastructure or construction projects at airports.
+ Proven experience working with airport operations teams and understanding of airport safety, security, and operational procedures.
+ Strong knowledge of regulatory requirements and standards, including ICAO, FAA, or equivalent regional standards.
+ In-depth knowledge of airport operations, airfield management, terminal operations, and ground services
+ Strong understanding of aviation safety, security, and emergency response protocols
+ Excellent communication and interpersonal skills, with the ability to manage relationships with diverse stakeholders.
+ Strong organizational skills, with experience managing complex project timelines and coordinating between multiple teams and stakeholders.
+ Proficiency with project management tools, Microsoft Office Suite (Excel, Word, PowerPoint), and familiarity with airport-specific management systems.
+ Ability to negotiate, influence, and build consensus among various stakeholders.
+ Professional certifications in Aviation Management or Airport Operations (e.g., ACI, IATA).
+ Experience in large-scale construction projects or system integration projects within an airport environment.
+ Knowledge of sustainable airport technologies and practices.
+ Experience with incident management, emergency response, and continuity planning for airport operations.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.
**Job Description:**
Parsons is looking for an amazingly talented **Airport Operations Liaison Manager - Saudi National** to join our team! In this role you will get to key bridge between airport operations and external stakeholders, ensuring smooth coordination and minimal disruption to airport functions.
This role is pivotal in managing operational efficiency, stakeholder relationships, and the successful execution of projects while maintaining the high standards of airport service, safety, and regulatory compliance.
**What You'll be Doing;**
+ Serve as the main liaison between airport operations and contractors, service providers, and external stakeholders.
+ Ensure effective communication and coordination to minimize disruptions to daily airport operations during construction or project phases.
+ Work closely with internal teams to ensure projects and operations align with airport schedules, safety protocols, and service standards.
+ Maintain relationships with key stakeholders, including airlines, ground handling companies, government agencies, security, and other service providers.
+ Coordinate with external contractors to ensure projects are completed within scope, on time, and with minimal impact on airport operations.
+ Act as a point of escalation for any operational challenges or concerns raised by internal or external stakeholders.
+ Assess and mitigate potential operational disruptions or delays caused by ongoing projects, construction, or maintenance activities.
+ Analyze operational procedures and work with the relevant teams to devise solutions for maintaining smooth airport operations.
+ Implement measures to minimize delays and improve efficiency, ensuring all operations continue as planned without affecting passenger services.
+ Collaborate with project managers to integrate operational considerations into the planning, scheduling, and execution of airport-related projects.
+ Review project plans and timelines to ensure compatibility with airport operations and ensure resources are available as needed for successful project execution.
+ Support project managers with the preparation of contingency plans to address any operational issues arising from ongoing works.
+ Ensure all airport operations comply with safety, security, and regulatory requirements.
+ Coordinate with safety and security teams to monitor the operational impact of ongoing projects and ensure compliance with airport and aviation regulations.
+ Promote and enforce safety procedures and protocols to maintain a safe working environment for all stakeholders involved.
+ Track and report the status of operational activities, project milestones, and any issues affecting airport operations.
+ Monitor key performance indicators (KPIs) related to airport operations, project timelines, and stakeholder satisfaction.
+ Provide regular updates to senior management on project progress, operational impact, and any risks or delays.
+ Identify opportunities to streamline operational processes and improve service delivery within the airport.
+ Implement best practices for airport operations and ensure that teams are working efficiently to minimize disruption during construction and operational changes.
+ Contribute to continuous improvement initiatives aimed at enhancing the airport's overall operational efficiency and passenger experience.
+ Develop and deliver training programs for airport staff to ensure they are aware of new processes, safety procedures, and operational changes.
+ Support the development of cross-departmental knowledge to ensure smooth collaboration between airport operations, project teams, and external contractors.
+ Mentor junior team members, helping them grow their understanding of airport operations and project management.
**What Required Skills You'll Bring;**
+ Bachelor's degree in Airport Management, Aviation Operations, Business Administration, or a related field. Advanced certifications in airport management or operations are a plus.
+ Minimum of 10 years of experience in airport operations, including at least 2-3 years in a management or liaison role
+ Experience working with external stakeholders, contractors, and service providers in an airport or aviation environment
+ Strong understanding of airport operations, including safety protocols, airside and landside operations, and regulatory requirements.
+ Strong communication, negotiation, and relationship-building skills
+ Ability to manage multiple stakeholders and projects simultaneously
+ Excellent problem-solving skills with the ability to handle operational challenges in a high-pressure environment
+ Knowledge of relevant aviation regulations, safety standards, and industry best practices
+ Strong organizational skills with the ability to prioritize tasks effectively and meet deadlines.
+ Certification in airport operations or management (e.g., AAAE, IATA).
+ Experience with project management and construction in an airport or aviation setting.
+ Proficiency in project management software or tools (e.g., MS Project, Primavera).
+ Knowledge of airport IT systems, operational software, and communication platforms.
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .
About Us
Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.
Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.
For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.

Senior Manager - Airport Mobility Operations

JOB PURPOSE

The Senior Manager of Airport Mobility Operations will oversee all transport services related to the arrival and departure of guests, employees, and stakeholders to and from airports served by the AMAALA project. This role ensures smooth, safe, and efficient transportation during high-traffic periods, contributing to a seamless guest experience. Responsibilities include planning, coordinating, and monitoring transport schedules, managing service providers, and overseeing the transport team. The role also involves proactively identifying and implementing improvements to enhance service delivery and operational efficiency. The jobholder is responsible for planning and providing safe, reliable transportation services to all guests and employees/stakeholders to ensure safe journeys with minimal delays. Additionally, the role requires constant management of fleet maintenance in collaboration with the Maintenance team, ensuring effective operation and a positive guest experience through fleet upkeep.

JOB RESPONSIBILITIES

1. Manage and monitor airport transport operations.
2. Oversee daily transportation services between airport terminals and Triple Bay / AMAALA Staff Village.
3. Monitor schedules for arrivals and departures to prevent gaps or delays.
4. Ensure transport services meet safety, efficiency, and guest satisfaction standards.
5. Coordinate service operations and address any non-performance issues promptly.
6. Lead a team of transport coordinators, drivers, and support staff, managing scheduling, performance reviews, and training.
7. Act as the primary contact for transport-related inquiries and complaints, responding promptly to maintain high guest satisfaction.
8. Review and analyze transport operations to identify opportunities for efficiency and cost-effectiveness, implementing system improvements.
9. Ensure all transport services comply with safety regulations and company policies, investigating incidents and taking corrective actions.
10. Compile reports on transport performance, ridership data, incidents, and feedback; provide insights and recommendations to senior management.

JOB REQUIREMENTS

1. Bachelor's degree or equivalent qualification.
2. Minimum 12 years of industry experience with proven expertise in automotive or transportation sectors.
3. Experience managing airport functions in large, fast-paced environments.
4. Ability to organize and manage multiple priorities efficiently.
5. Proficiency in Microsoft Office (Word, Excel, Outlook) with intermediate skills.
6. Ability to work collaboratively and independently.
7. Excellent communication and interpersonal skills tailored to VIP clients.
8. Strong customer service orientation, high energy, and passion for interaction.
9. Excellent analytical, problem-solving, and time-management skills.
10. Experience handling confidential and sensitive information maturely.
11. Positive, service-oriented attitude with strong follow-through.
12. Proactive in identifying challenges and proposing solutions.

JOB CONTEXT

The Senior Manager - Airport Mobility Operations will be based full-time at the Amaala site.

#J-18808-Ljbffr

Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

In order to reinforce the Human Resources team in Basel we are currently recruiting for an

**Director Flight Operations**

**Basic Function**

The DFO is responsible to plan, direct, organize and manage the Company Flight Operations which includes operational safety, network and crew logistics, pilot management, flight technical services and airports services. The DFO will carry the responsibility of operational control and all safety aspects. The DFO must ensure maintaining the Companys mission of providing the safest, most reliable, and convenient air transportation for their passengers in accordance with relevant policies and procedures. Operationally he must have the knowledge and understanding of the regulations to efficiently manage the flight operations department.

**Appointment and Reporting Lines**

Description/Tasks:
Assigned duties and responsibilities of the Director of Flight Operations are:

- Support Jet Aviation in establishing a GACA approved flight operation under GACAR Part 125
- Take part in audits/inspections conducted by GACA or other authorities and represent the interests of Jet Aviation
- Take part in trainings at Jet Aviation in Zurich, Switzerland as required
- Establish and maintain liaison with the GACA and other regulatory agencies.
- Formulate policies and procedures necessary to maintain the highest level of safety in all flight and ground operations.
- Maintain familiarity and ensure compliance with the contents of the GOM, Operations Specifications, GACA regulations and other state and local regulations that may pertain to GACAR Part 125 operations.
- Ensure the safe and efficient conduct of GACAR Part 125 operations.
- Issue GACA bulletins and JASA operations bulletins necessary to further safety, security and/or efficient flight operations.
- Issue crew and staff bulletins to notify change in equipment and operating procedures, including each known change in the use of navigation aids, airports, air traffic control procedures and regulations, and local airport traffic control rules.
- Administer and supervise crew member training in accordance with GACAR Part 125.
- Ensure the maintenance of crew member training records in accordance with GACAR Part 125.

Establish an approved training program in accordance with GACAR Part 125, Subpart L
- Ensure scheduling of aircraft and crew members in accordance with GACAR Part 125 and the GOM.
- Establish a system to monitor crew member training requirements, airman and medical certification, currency requirements of GACAR Part 61 and GACAR Part 125, and the flight and duty limits of the GOM.
- Notify the GACA Safety office and GACA Aviation Standards of any aircraft accidents or incidents.
- Approve the employment of air carrier crew member personnel.

Assign duties and responsibilities and supervise the activities of the Chief Pilot and Chief IFS.

Qualification/Experience:

- The Director of Flight Operations shall:

- Hold or have held an airline transport pilot certificate (airplane);
- Have experience as PIC in an aircraft of a similar size or complexity as the aircraft used in JASA’s operation; and
- Have at least three (3) years of supervisory or managerial experience in a position that exercised operational control over any operations conducted under GACAR Part 121 or 125 or be in possession of a respective exemption from GACA.
- Be able to work well in an international and interdisciplinary team
- Have a proactive attitude and willingness to actively represent Jet Aviations interests with external organizations

Have a service-oriented attitude towards the customers of Jet Aviation

Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

In order to reinforce the Human Resources team in Basel we are currently recruiting for an

**Director Flight Operations**

**Basic Function**

The DFO is responsible to plan, direct, organize and manage the Company Flight Operations which includes operational safety, network and crew logistics, pilot management, flight technical services and airports services. The DFO will carry the responsibility of operational control and all safety aspects. The DFO must ensure maintaining the Companys mission of providing the safest, most reliable, and convenient air transportation for their passengers in accordance with relevant policies and procedures. Operationally he must have the knowledge and understanding of the regulations to efficiently manage the flight operations department.

**Appointment and Reporting Lines**

Description/Tasks:
Assigned duties and responsibilities of the Director of Flight Operations are:

- Support Jet Aviation in establishing a GACA approved flight operation under GACAR Part 125
- Take part in audits/inspections conducted by GACA or other authorities and represent the interests of Jet Aviation
- Take part in trainings at Jet Aviation in Zurich, Switzerland as required
- Establish and maintain liaison with the GACA and other regulatory agencies.
- Formulate policies and procedures necessary to maintain the highest level of safety in all flight and ground operations.
- Maintain familiarity and ensure compliance with the contents of the GOM, Operations Specifications, GACA regulations and other state and local regulations that may pertain to GACAR Part 125 operations.
- Ensure the safe and efficient conduct of GACAR Part 125 operations.
- Issue GACA bulletins and JASA operations bulletins necessary to further safety, security and/or efficient flight operations.
- Issue crew and staff bulletins to notify change in equipment and operating procedures, including each known change in the use of navigation aids, airports, air traffic control procedures and regulations, and local airport traffic control rules.
- Administer and supervise crew member training in accordance with GACAR Part 125.
- Ensure the maintenance of crew member training records in accordance with GACAR Part 125.

Establish an approved training program in accordance with GACAR Part 125, Subpart L
- Ensure scheduling of aircraft and crew members in accordance with GACAR Part 125 and the GOM.
- Establish a system to monitor crew member training requirements, airman and medical certification, currency requirements of GACAR Part 61 and GACAR Part 125, and the flight and duty limits of the GOM.
- Notify the GACA Safety office and GACA Aviation Standards of any aircraft accidents or incidents.
- Approve the employment of air carrier crew member personnel.

Assign duties and responsibilities and supervise the activities of the Chief Pilot and Chief IFS.

Qualification/Experience:

- The Director of Flight Operations shall:

- Hold or have held an airline transport pilot certificate (airplane);
- Have experience as PIC in an aircraft of a similar size or complexity as the aircraft used in JASA’s operation; and
- Have at least three (3) years of supervisory or managerial experience in a position that exercised operational control over any operations conducted under GACAR Part 121 or 125 or be in possession of a respective exemption from GACA.
- Be able to work well in an international and interdisciplinary team
- Have a proactive attitude and willingness to actively represent Jet Aviations interests with external organizations

Have a service-oriented attitude towards the customers of Jet Aviation