1 242 Aftermarket Sales jobs in Saudi Arabia

We are looking for
Aftermarket Sales Engineer
for Epiroc equipment and Brokk demolition robots, including spare parts, service contracts, and technical support. This role is key to enhancing customer satisfaction, improving service delivery, and driving revenue growth through proactive field engagement and technical know-how.

Key Responsibilities:

• Promote and sell spare parts, service contracts, and maintenance packages for Epiroc and Brokk equipment.
• Conduct regular office and remote site visits to ensure customer satisfaction and equipment performance.
• Provide prompt technical support and solutions, especially during equipment breakdowns.
• Manage and secure timely renewals of service contracts.
• Organize and deliver product and maintenance training sessions for customers.
• Keep CRM systems updated with accurate operating hours, equipment records, and service history.
• Benchmark competitor offerings and communicate the unique value of products and services.
• Coordinate with the Finance department for timely follow-up and collection of outstanding payments.

Required Qualifications

• Bachelor's degree in mechanical or electrical engineering.
• Minimum of 3 years' experience in aftermarket sales or technical service within the heavy equipment industry.
• Preferred: direct experience working with Epiroc or Brokk machinery.
• Strong communication, analytical, and negotiation skills.
• Valid driving license and willingness to travel extensively.

Summary

The position will be responsible for developing and executing an aftermarket business for the CIRCOR industrial Pumps portfolio in the GCC region to achieve Company booking quota. Sales Engineer will be working closely with direct and indirect sales channels. Required to deal with sales channel partners, service/maintenance providers and End-users.Coordinate activities with different business units of CIRCOR pump brands around the world as necessary.Achieve sales targets through install base audits, opportunity follow ups, cold calls, services and building and expanding client relationships.

Primary Responsibilities include:

• Develop a pipeline of aftermarket opportunities in the GCC Region through coordination with Channel Partners.
• Develop a mature and sustainable aftermarket business while working with customers (End Users, Channel Partners and service providers) and distribution partners.
• Responsible for generating aftermarket opportunities, establishing new & sustainable accounts and achieving existing customers satisfaction.
• Effectively use Sales tools (CRM or similar) to track & manage opportunities.
• Establish forecast monthly, quarterly and annual aftermarket sales figures with management of CRM.
• Attend weekly sales calls for opportunity reviews.
• Work with other Area Sales Manager in the region to identify and/or support aftermarket opportunities
• Perform sales activities including cold calls and site visits to develop new leads
• Coordinate and/or perform site audits to gather install base data for developing aftermarket growth plans.
• Work closely with line manager to identify & execute service opportunities.
• Coordinate service, commissioning & installation activities with site managers.
• Ability to prepare site service reports.
• Develop Long Term Service Agreements, Spares Procurement Agreements or similar commercial Frame Agreements to increase sales from End Users.
• Ensure Account Receivable for payment collections monthly, quarterly, yearly.

Requirements:

• Knowledge/acquaintance with End users, locations, plants, preferably in OG, Power & Industrial & commercial Marine throughout GCC.
• Ability to understand channel partner /distributor management.
• Preferred Application Engineering background for Pumps as OEMs.
• Ability to understand Pumps Applications, Type (Centrifugal & Positive Displacement Pumps (API 610, 676, ASME,ANSI) Selections, Curves.
• Ability to understand Pump Spare Parts, Services & prepare spare parts data packages including sectional drawings & BOMs.
• In depth knowledge of the aftermarket sales process, including forecasting, building opportunity pipelines, and account management.
• Technical or service background in rotating equipment with the ability to read & interpret engineering drawings
• Ability to travel over between 30-50% (including international travel)
• Fluency in English
• Transferable Iqama is must.

Preferred Skills and Experience

• Knowledge of pumps and process systems with focus on maintenance & service for pumps.
• Sales record within the oil & gas, petrochemical, industrial, or power generation market sectors
• A background in mechanical or industrial engineering
• Fluency in English & Arabic

Essential Qualifications

• 4 year University Degree (preferably in Engineering)
• Minimum 5 years experience in technical sales role
• Computer literacy including Microsoft PowerPoint, Excel, Word, and Outlook.

• Ability to work without supervision

• CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities

URGENTLY HIRING FOR SAUDI ARABIA

Aftermarket Sales Manager Centrifugal Pumps

Role & responsibilities

• Lead the aftermarket sales and service team (78 members), ensuring performance targets, technical support, and customer service standards are met.
• Drive business development efforts for centrifugal pump aftermarket services including spare parts, field services, repairs, retrofits, and long-term service contracts.
• Maintain and grow existing customer accounts, while identifying new business opportunities with end-users, contractors, and EPCs.
• Mentor, guide, and support the team in achieving individual and team objectives.
• Coordinate with internal departments (engineering, operations, logistics) to ensure smooth execution of customer requirements.
• Prepare and deliver technical and commercial proposals in response to customer RFQs.
• Track market trends, competitor activities, and regional opportunities.
• Conduct regular customer visits and lead customer negotiations when needed.
• Oversee CRM updates, sales forecasts, and performance reports.
• Ensure rapid resolution of client concerns and provide technical support as needed.

Preferred candidate profile

• Bachelors degree in mechanical engineering or a related discipline.
• Minimum 15 years of experience in aftermarket sales of centrifugal pumps, with at least 5 years in a supervisory or managerial role.
• Demonstrated experience in leading and managing a sales/service team.
• Strong technical understanding of pump systems, maintenance, and aftermarket requirements.
• Familiarity with key clients in oil & gas, petrochemical, and utility sectors.
• Excellent communication, leadership, and organizational skills.
• Proficiency in MS Office and CRM systems (SAP, Salesforce, or equivalent).
• Valid Saudi driving license preferred.
• Arabic language skills are an advantage.

Candidate should be working with Centrifugal Pump Manufacturers such as Flowserve, Sulzer, KSB, Grundfos etc or their agents in Kingdom of Saudi Arabia

Job Details:

Job Title:
Aftermarket Sales Manager

Experience:
8–12 years' experience in aftermarket sales for rotating equipment

Location:
Dammam, Saudi Arabia

Role Overview:

We are currently hiring for the position of
Aftermarket Sales Manager – Steam Turbine
for one of our reputed clients based in
Dammam, Saudi Arabia
. This role focuses on leading and growing the aftermarket business for steam turbines.

Key Responsibilities:

• Drive sales growth through spare parts, service contracts, retrofits, and upgrades.
• Manage key accounts (Aramco, SABIC, Ma'aden, etc.) and build long-term client relationships.
• Act as primary contact for all post-sales & service-related requirements.
• Prepare and submit technical-commercial proposals; manage contract execution.
• Supervise and mentor aftermarket sales engineers/support staff.
• Monitor competitor activity, provide sales forecasts, and update pipeline reports.

Key Requirement:

• Bachelor's in
  Mechanical Engineering
  (MBA is a plus)
• 8–12 years'
  experience in aftermarket sales for
  rotating equipment
• Expertise in
  steam turbines
• Experience with OEMs (Siemens, GE, MAN, Mitsubishi, Dresser-Rand, etc.) preferred.
• Strong exposure to Oil & Gas, Petrochemicals, Power, and Utilities sectors
• Saudi/GCC experience highly desirable

If interested fill the details mentioned below and send your updated resume on

Job Details:

Job Title:
Aftermarket Sales Manager

Experience:
8–12 years' experience in aftermarket sales for rotating equipment

Location:
Dammam, Saudi Arabia

Role Overview:

We are currently hiring for the position of
Aftermarket Sales Manager – Steam Compressor / Turbine
for one of our reputed clients based in
Dammam, Saudi Arabia
. This role focuses on leading and growing the aftermarket business for centrifugal compressors and steam/gas turbines.

Key Responsibilities:

• Drive sales growth through spare parts, service contracts, retrofits, and upgrades.
• Manage key accounts (Aramco, SABIC, Ma'aden, etc.) and build long-term client relationships.
• Act as primary contact for all post-sales & service-related requirements.
• Prepare and submit technical-commercial proposals; manage contract execution.
• Supervise and mentor aftermarket sales engineers/support staff.
• Monitor competitor activity, provide sales forecasts, and update pipeline reports.

Key Requirement:

• Bachelor's in
  Mechanical Engineering
  (MBA is a plus)
• 8–12 years'
  experience in aftermarket sales for
  rotating equipment
• Expertise in centrifugal compressors & turbines
• Experience with OEMs (Siemens, GE, MAN, Mitsubishi, Dresser-Rand, etc.) preferred.
• Strong exposure to Oil & Gas, Petrochemicals, Power, and Utilities sectors
• Saudi/GCC experience highly desirable

If interested fill the details mentioned below and send your updated resume on

1. Identify and pursue new business opportunities for aftermarket services, including spare parts, upgrades, retrofits, field services, overhauls, LTSA/AMC contracts .

2. Manage key accounts across the GCC, ensuring repeat business and long-term partnerships.

3. Develop and deliver technical-commercial proposals, quotations, and service agreements.

4. Collaborate with engineering, operations, and service teams to ensure successful project execution.

5. Achieve assigned sales targets, profitability goals, and KPIs .

6. Track and report market trends, competitor activity, and client requirements.

7. Provide technical presentations and negotiate contracts with clients.

8. Support payment collection, contract compliance, and timely project delivery.

9. Regularly update CRM and prepare monthly/quarterly sales reports for management.

1. Bachelor’s degree in Mechanical Engineering (preferred) or equivalent.

2. 8–12 years’ experience in aftermarket sales for rotating equipment (compressors, turbines, pumps).

3. Strong technical understanding of centrifugal compressors, steam/gas turbines, and centrifugal pumps .

4. Proven sales record in the Oil & Gas, Refinery, Petrochemical, or Power industries .

5. Excellent communication, negotiation, and client management skills.

6. Ability to travel frequently within the region.

7. GCC experience highly preferred.

The Role

We are seeking a dedicated Customer Service Specialist to join a growing investment firm in Riyadh. The ideal candidate will provide exceptional support to clients, ensuring a seamless and professional experience as they navigate investment opportunities and services. Responsibilities: - Respond to client inquiries promptly and professionally via phone, e-mail, and in-person. - Assist clients with account setup, updates, and investment product information. - Resolve customer issues and complaints efficiently, escalating complex cases as necessary. - Maintain accurate records of customer interactions and transactions. - Collaborate with internal teams to improve client experience and service delivery. - Stay updated on company investment products, policies, and industry trends to provide accurate information.

Requirements

• Proven experience in customer service, preferably in the investment or financial sector, within KSA. - You will need to hold a CME-1 certificate. - Strong communication skills in English and Arabic, both verbal and written. - Ability to handle sensitive information with confidentiality. - Bachelor's degree in business, finance, or related field is preferred.

About the company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years success under our belts and a workforce of 10,000+ people across 32 countries, weve evolved to put our customers at the heart of everything we do. So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow. Offering an unrivalled suite of recruitment and workplace solutions, whether youre looking for whats next in your career, or have a gap to fill, well help you get where you want to go. You can rely on us to deliver today and help you plan for tomorrow.

To ensure customer satisfaction and loyalty by delivering professional service, managing inquiries, maintaining accurate client records, and supporting internal teams through proactive communication and feedback reporting.

Responsibilities:

• Answer incoming phone calls, emails, chats promptly and professionally.
• Receive and process customer inquiries from all marketing channels, including online orders, and ensure they are entered into the CRM system.
• Provide customers with basic product/service information and direct them to the right contact when necessary.
• Maintain a courteous, welcoming, and service-oriented approach in all customer interactions.
• Regularly update and maintain the CRM system with accurate contact details, communication history, and notes.
• Coordinate with relevant internal departments to ensure customer issues are addressed and resolved efficiently.
• Follow up with customers after order delivery to ensure satisfaction and collect feedback.
• Proactively reach out to inactive customers to identify reasons and re-engage them.
• Generate monthly reports on customer activity, feedback, and engagement trends.
• Share insights with the marketing team to support service improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Strong written and verbal communication skills.

• She should have high level of interpersonal and customer handling skills.

• Proficiency in Arabic and English is a strong advantage.

Please send you're your CV to

Customer Service & Order Processing Specialist

Location:
Jeddah, Saudi Arabia

Job Type:
Full-time

About the Role

We are looking for a motivated and detail-oriented Customer Service & Order Processing Specialist to join our growing e-commerce team. You will be the key point of contact for our customers, ensuring they enjoy a smooth shopping experience from placing their orders to receiving them.

Key Responsibilities

•  Handle customer inquiries via phone, email, and chat in a professional and timely manner.

•  Process, review, and manage online orders from confirmation to delivery.

•  Coordinate with warehouse and delivery partners to ensure accurate and on-time shipments.

•  Resolve customer complaints and provide effective solutions to maintain high satisfaction levels.

•  Track and follow up on pending or delayed orders, keeping customers updated.

•  Maintain accurate records of customer interactions and transactions.

Qualifications

•  1–3 years of experience in customer service, preferably in e-commerce or retail.

•  Strong communication skills in both Arabic and English.

•  Good organizational and multitasking abilities with attention to detail.

•  Proficiency in MS Office and familiarity with e-commerce platforms such as Salla & Zid.

What We Offer

•  Competitive salary.

•  A dynamic and supportive work environment.

•  Growth opportunities within a fast-growing e-commerce business.

•  Training and development programs to enhance your skills.