479 Account Strategy jobs in Saudi Arabia

WebEngage is a customer data platform and marketing automation suite that simplifies user engagement and retention for consumer tech enterprises and SMBs. Recognized by G2 as a Marketing Automation Leader in Asia 2021, we help brands increase revenue through highly personalized engagement campaigns across 10 communication channels.

Headquartered in Mumbai, India, with offices in Delhi, Bangalore, São Paulo, and Dubai, we serve thousands of brands worldwide across industries such as E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

The Role

Essential Functions and Responsibilities:

1. Monitor the CRM system to ensure Customer Success captures accurate data.
2. Manage the Customer Success, Onboarding, and Support Platforms.
3. Apply a data-driven approach to decision-making by analyzing data from CStools.
4. Gather valuable insights from Customer Success tools.
5. Integrate success, onboarding, and support tools to share information and data points.
6. Train new team members on tools and processes, and monitor their adherence.
7. Evaluate existing processes for improvements to enhance output.
8. Analyze data to create reports for top management with insights and recommendations.
9. Develop a Success Excellence system to track and improve Customer Success quality, efficiency, and performance.
10. Manage the CS tool stack and its integrations with other data sources.
11. Lead the development and maintenance of a customer health score for decision-making.
12. Coordinate with other commercial teams on operational matters.
13. Identify challenges and opportunities to improve team efficiency and scalability.
14. Support operations and develop processes to enhance product adoption and client outcomes.

KPI’s

1. Create playbooks for the team.
2. Establish Customer Success initiatives.
3. Assess risk management strategies.
4. Forecast customer metrics.
5. Identify upsell opportunities through process evaluation.
6. Conduct customer churn analysis.
7. Implement processes to monitor team KPIs and performance.
8. Design incentive structures aligned with company and team goals.

You will collaborate closely with Sales Managers, Customer Success Managers, Support Executives, and the Implementation Team to ensure adherence to processes.

Ideal Profile

1. At least 2 years of experience in a customer-facing role within a SaaS environment.
2. Proficiency in reading, writing, and speaking Arabic is mandatory.
3. Preferably hold a Master’s degree in Business Administration.
4. Experience with analytics, data, databases, or business intelligence is preferred.
5. Proactive with a strong work ethic, self-directed, and resourceful.
6. Excellent communication skills, including effective speaking and writing.
7. Experience with digital marketing products is an advantage.

What's on Offer?

1. Leadership role
2. Excellent work culture
3. Opportunity to manage Customer Success, Onboarding, and Support Platforms

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection, and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

What do we do?

We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We specialise in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services to include customised training & assurance. In Inspection Services, we certify safety critical industrial equipment according to recognised codes, standards & regulations. We also partner with companies to provide tailored high-quality inspection services throughout their manufacturing supply chains, making sure equipment is built safely & to their requirements. Our award-winning Cyber Security Business Nettitude, helps clients manage their risks against a backdrop of new threats emerging every day, we focus on the threat in the cyber landscape and provide tailored made solutions so that our clients can manage their risks effectively. Our independence means we provide reliable, impartial, and informed advice. All of this helps us stand by the purpose that drives us every single day, shaping a better future together.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

The next chapter for LRQA

The future is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.

With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time this is a great opportunity to be part of our next chapter. We are looking for talented people who will support us to build on our strengths and transform our business to be the best partner for our clients.

Role purpose:

LRQA’s mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors such as food, cybersecurity and ESG, making it easier for clients to do business with us through our digital transformation, and ultimately delivering a portfolio of services which make the world a cleaner, more sustainable, and safer place.

Our Business Assurance Business Unit is a recognised, world-leading professional assurance services organisation. We specialise in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services, including customised training & assurance programs.

Reporting into the Sales Manager Middle East, the purpose of the Strategic Account Manager is to:

1. Develop and win new business opportunities with existing and target strategic accounts
2. Build and maintain strong strategic relationships with key individuals in client accounts
3. Lead the strategic sales priorities and implementation for accounts, based on opportunities, framework and service agreements, to maximise revenue delivery and growth
4. Introduce new products and services which are added to the LRQA portfolio through acquisitions and new product development
5. Support strategic bids and be a major contributor to the bid process and team
6. Be the local lead and representative for colleague’s accounts, where geographical strategic support is needed, including liaison with Strategic Account Managers (GAM’s) to drive sales and pipeline opportunities

Key Responsibilities:

Results driven delivery

You will manage a selection of strategic accounts and be responsible for winning business from a target group of logos, with an annual combined revenue value of £0.5-3m initially, depending on mixture of existing and new client priorities, working on growing this significantly year on year. You will be responsible for creating the implementation strategy for new sales in your accounts and working with LRQA teams as needed to achieve success. Retention, revenue growth and new logo wins will be the key performance indicators use to measure success.

Account Management Skills

You will be responsible for the development and delivery of strategic account plans, which maximise the LRQA opportunity for revenue, in line with group growth objectives and priorities. You will ensure continual development of each client’s business focus and strategy, you will grow the network of influencers in each client organisation and will maintain an active pipeline of opportunities, prioritising workload to ensure client satisfaction and maximum revenue growth. This will involve proactive engagement with other LRQA teams, including marketing, Service Delivery (SD) and Service Delivery Support (SDS) as needed to put your account and targets into the best shape possible for success.

Pipeline Management Skills

You will need to manage your client pipelines to ensure that they are sufficient to meet the relevant targets, engaging with GAM colleagues and other local SAMs to maximise the opportunities you develop, through local relationships and contracts. This will include ensuring the accuracy of values, sales stages, dates of actions and likely closure timelines. Where your overall pipeline is not in the right shape, you will take action to correct this and ensure it gets back on track in a timely manner. Your pipeline will be an accurate reflection of your sales forecast at any given time.

Preparation and delivery of account plans

You will ensure that any strategic account under the management of your team, has an up to date, viable account plan, which is driving the strategic growth initiatives for the account, and which can be clearly articulated by the relevant salesperson, at any time. You will use account plans to prioritise opportunities, marketing support and team efforts to drive the growth you are tasked with delivering each financial period.

Contract renewals and RFP’s

You are responsible for managing the retention of all business with your named accounts, minimising the risk of loss to the LRQA business, through timely intervention in any process, preventing the re-tendering of business where possible and re-securing the contract where needed. You will play an active role in new business opportunities, either in a lead or supporting sales position, depending on the winning strategy and relevant skills needed to maximise the opportunity of winning.

Problem solving

You will be accountable for working with your clients and targets on identifying problems that LRQA can solve via a customised solution of its products and services, underpinned by strong market knowledge and experience.

Market knowledge and strategic prioritisation

You will maintain a strong strategic knowledge of the market(s) you operate in, ensuring you are able to maintain a strong level of communication with client personnel, using this to open doors for new products and services, and to contribute to strategic discussions around LRQA business plans and growth objectives.

Contribution to Sales Meetings and Performance summaries

From sales management meetings to BA leadership team meetings, you will be responsible for the production of sales and pipeline reports, performance summaries and updates on specific project actions, ensuring they are accurate and delivered in a timely manner.

Key health & safety responsibilities:

Eliminate or minimise employee's exposure to risks by reviewing, regularly, the health and safety risk register, applying appropriate controls, communicating results of risk assessment, and ensuring health and safety is considered in the planning and execution of all LR activities.

Manage your own and your team's compliance with health and safety rules, instructions, systems, and legal requirements, ensuring employees are suitably trained and adequate resources are available to work safely.

Technical / Professional Qualifications / Requirements:

Essential – demonstrable experience of achieving annual sales targets, selling products and services in a comparable role in a B2B environment, with at least 2 years’ experience.

Essential – proven experience of working with large strategic organisations to develop sales solutions underpinned by insights, to solve business problems.

Essential – demonstrable experience of developing contract values with large accounts through year-on-year double digit growth.

Essential – ability to communicate fluently in English and a minimum of one other language widely used in businesses in your base region.

Essential – experience in preparing and delivering proposal presentations to senior level audience.

Essential – demonstrable experience in managing quotations, bids and proposals, including knowledge of pricing strategies to achieve required margin.

Essential - demonstrable experience in working proactively and collaboratively across teams including marketing to achieve growth strategies and targets.

Essential - knowledge of standard IT programmes, Salesforce and comfortable in using proprietory software for business processes.

Desirable – knowledge of the business assurance sector.

Desirable – a degree or commensurate education qualification, which you have used in your career to succeed in a role.

Our Values:

Vision

We support our clients in the present and prepare them for future success, by using our sharp understanding of social, environmental, technological, and commercial changes to work towards a safer, cleaner, more sustainable future.

Integrity

We always do what’s right, in the right way and continually measure our actions and their outcomes against rigorous criteria – both those of stakeholders and our own.

Togetherness

We respect the unique skills, expertise and backgrounds of our people and the inclusive culture they create. We believe teamwork and collaboration – internally and with our clients – are the best way to achieve our mutual goals.

Ambition

We are industry leaders because we combine technology and innovation with the expertise of our people. We help our clients be the best they can be, by being the best we can be.

Expertise

We value our experience, specialist knowledge, and pioneering history within the industry. But we also never stop looking for ways to learn and improve in the future.

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About Us

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.

About Us

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified.

A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021.

We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.

Learn more about us at Candidate

• 4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup
• Preferably a Masters degree in Business Administration
• Domain - Experience with analytics, data, databases or business intelligence preferred
• Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Excellent Communication - You know what to say and more importantly, how to say it
• Experience in Digital Marketing products will be an added advantage
  
  

• Manage top enterprise accounts and drive revenue
• Responsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc)
• Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs
• Participate in and conduct Executive Business Reviews (EBRs)
• Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets
• Implement processes to improve on the quality of deliverables and reduce turnaround time
• Responsible for conflict resolution and compliance on client deliverables and revenue
• Identification of client goals and representing their interest to internal teams
• Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account
• Proactively identify any risk in Enterprise accounts
• Help drive customer references and case studies, and increase speaker participation, etc.
• Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business
  
  

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
  
  

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Technology, Information and Internet

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Riyadh, Saudi Arabia | Posted on 01/20/2025

Leading the prepaid gift card market by offering all-in-one prepaid gift cards and rewards solutions for individuals and corporate.

Our Mission (What)

We are here to make people and businesses smile and delight by developing gift cards and rewards solutions to make digital gift cards and rewards easy to send and amazing to receive wherever and whenever.

Our Vision (Where)

The leading and the most innovative digital prepaid gift cards and rewards company in the MENA.

Overview: We are seeking an experienced and forward-thinking Strategic Account Manager to cultivate and strengthen long-term partnerships with key enterprise clients. This pivotal role focuses on driving mutual growth, creating joint business strategies, and developing innovative, customized solutions that align with the strategic goals of both the client and the company. The ideal candidate will demonstrate deep industry knowledge, a consultative approach, and a proactive ability to identify opportunities that deliver lasting value.

1. Strategic Account Planning and Management
2. Develop and execute comprehensive, customized account plans for major enterprise clients.
3. Lead strategic planning sessions to align company solutions with the client’s long-term goals.
4. Identify and prioritize opportunities that drive revenue growth and deepen client partnerships.
5. Relationship Building and Client Partnership
6. Build trusted advisory relationships with senior client leadership and decision-makers across multiple departments.
7. Foster a collaborative partnership focused on innovation, co-creation, and shared success.
8. Serve as the primary point of contact for strategic accounts, ensuring continuous engagement and alignment.
9. Work cross-functionally with product, finance, marketing, and operations teams to deliver tailored solutions.
10. Act as a liaison between the client and internal teams to ensure a seamless experience and consistent value delivery.
11. Coordinate with the sales team to explore upsell and cross-sell opportunities that enhance client outcomes.
12. Innovation and Solution Development
13. Develop and present tailored, forward-thinking solutions that address client-specific challenges.
14. Anticipate market trends, business shifts, and emerging needs to proactively deliver differentiated offerings.
15. Collaborate with the client to co-create strategic initiatives that enhance competitive positioning.
16. Client-Centric Strategic Execution
17. Maintain a deep understanding of the client’s industry, market pressures, and business model.
18. Identify key performance indicators (KPIs) to measure success and refine strategies as needed.
19. Ensure alignment between the client’s vision and the company’s capabilities to drive sustainable growth.
20. Revenue Growth and Business Impact
21. Develop strategies to increase account profitability and achieve growth targets.
22. Monitor account performance, ensuring achievement of revenue, retention, and satisfaction goals.
23. Drive contract renewals, expansions, and strategic initiatives that maximize long-term value.

Required Skills and Qualifications:

1. 5+ years of experience in enterprise account management, strategic sales, or business development.
2. Proven track record in managing highly complex, long-term relationships with enterprise clients.
3. Strong expertise in strategic planning, consultative selling, and solution development.
4. Exceptional ability to engage with senior executives and decision-makers across multiple disciplines.
5. Deep understanding of market trends, competitive landscapes, and business strategies within SaaS or technology sectors.
6. Experience collaborating across departments to align internal resources with client needs.
7. Proficiency in CRM tools and data-driven decision-making.
8. Experience in B2B SaaS sales or fintech-related solutions.
9. Familiarity with complex contract negotiations and procurement processes.
10. Strategic thinker with a proactive, forward-looking mindset.
11. Highly adaptable, innovative, and customer-focused.
12. Excellent communication, negotiation, and presentation skills.

Riyadh, Saudi Arabia | Posted on 01/20/2025

Leading the prepaid gift card market by offering all-in-one prepaid gift cards and rewards solutions for individuals and corporate.

Our Mission (What)

We are here to make people and businesses smile and delight by developing gift cards and rewards solutions to make digital gift cards and rewards easy to send and amazing to receive wherever and whenever.

Our Vision (Where)

The leading and the most innovative digital prepaid gift cards and rewards company in the MENA.

Overview: We are seeking an experienced and forward-thinking Strategic Account Manager to cultivate and strengthen long-term partnerships with key enterprise clients. This pivotal role focuses on driving mutual growth, creating joint business strategies, and developing innovative, customized solutions that align with the strategic goals of both the client and the company. The ideal candidate will demonstrate deep industry knowledge, a consultative approach, and a proactive ability to identify opportunities that deliver lasting value.

1. Strategic Account Planning and Management
2. Develop and execute comprehensive, customized account plans for major enterprise clients.
3. Lead strategic planning sessions to align company solutions with the client’s long-term goals.
4. Identify and prioritize opportunities that drive revenue growth and deepen client partnerships.
5. Relationship Building and Client Partnership
6. Build trusted advisory relationships with senior client leadership and decision-makers across multiple departments.
7. Foster a collaborative partnership focused on innovation, co-creation, and shared success.
8. Serve as the primary point of contact for strategic accounts, ensuring continuous engagement and alignment.
9. Work cross-functionally with product, finance, marketing, and operations teams to deliver tailored solutions.
10. Act as a liaison between the client and internal teams to ensure a seamless experience and consistent value delivery.
11. Coordinate with the sales team to explore upsell and cross-sell opportunities that enhance client outcomes.
12. Innovation and Solution Development
13. Develop and present tailored, forward-thinking solutions that address client-specific challenges.
14. Anticipate market trends, business shifts, and emerging needs to proactively deliver differentiated offerings.
15. Collaborate with the client to co-create strategic initiatives that enhance competitive positioning.
16. Client-Centric Strategic Execution
17. Maintain a deep understanding of the client’s industry, market pressures, and business model.
18. Identify key performance indicators (KPIs) to measure success and refine strategies as needed.
19. Ensure alignment between the client’s vision and the company’s capabilities to drive sustainable growth.
20. Revenue Growth and Business Impact
21. Develop strategies to increase account profitability and achieve growth targets.
22. Monitor account performance, ensuring achievement of revenue, retention, and satisfaction goals.
23. Drive contract renewals, expansions, and strategic initiatives that maximize long-term value.

Required Skills and Qualifications:

1. 5+ years of experience in enterprise account management, strategic sales, or business development.
2. Proven track record in managing highly complex, long-term relationships with enterprise clients.
3. Strong expertise in strategic planning, consultative selling, and solution development.
4. Exceptional ability to engage with senior executives and decision-makers across multiple disciplines.
5. Deep understanding of market trends, competitive landscapes, and business strategies within SaaS or technology sectors.
6. Experience collaborating across departments to align internal resources with client needs.
7. Proficiency in CRM tools and data-driven decision-making.
8. Experience in B2B SaaS sales or fintech-related solutions.
9. Familiarity with complex contract negotiations and procurement processes.
10. Strategic thinker with a proactive, forward-looking mindset.
11. Highly adaptable, innovative, and customer-focused.
12. Excellent communication, negotiation, and presentation skills.

• · Manage top enterprise accounts and drive revenue
• · Responsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc)
• · Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs
• · Participate in and conduct Executive Business Reviews (EBRs)
• · Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets Implement processes to improve on the quality of deliverables and reduce turnaround time
• · Responsible for conflict resolution and compliance on client deliverables and revenue
• · Identification of client goals and representing their interest to internal teams
• · Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account
• · Proactively identify any risk in Enterprise accounts
• · Help drive customer references and case studies, and increase speaker participation, etc.
• · Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business

Desired Candidate Profile

• · 4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup
• · Must Have - The candidate should be proficient in reading, writing and speaking Arabic
• · Preferably a Master’s degree in Business Administration
• · Domain - Experience with analytics, data, databases or business intelligence preferred
• · Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• · Excellent Communication - You know what to say and more importantly, how to say it
• · Experience in Digital Marketing products will be an added advantage

About Us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Do you think you fit the bill?

Come along, letʼs redefine the future of Marketing Automation! WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

Employment Type

Full Time

Company Industry

• IT - Software Services

Department / Functional Area

• Business Development

Keywords

• Customer Experience Manager
• Client Relationship Management
• Account Development Manager
• Stakeholder Engagement
• Key Account Manager
• SaaS Experience
• Account Management
• Customer Success Manager
• Customer Success Strategies

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We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.

We are currently searching for dedicated, ambitious and self-driven Strategic Account Executive to join our Sales Department playing a critical role in building relationships with our significant clients.

This is a senior sales position that needs high commitment, ability to build long term relationship, passionate about technology.

The candidate must have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics).

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Identify and approach new potential strategic customers.
• Prepare monthly, quarterly and annual reports and forecasts.

Requirements

Certification Requirements :

• Bachelor’s degree in Computer Science, Business Administration equivalent.
• ITIL Foundation (preferred)
• Inbound Sales (must)

Skills :

• Minimum of 5 years’ experience in – enterprise sales or related position.
• Hands on experience with CRM software and Account management systems.
• Have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics)
• Understanding of sales performance metrics.
• Strong negotiation skills with a problem-solving attitude.
• Customer-centric and good listener.
• Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
• Articulate verbal communication, professional business writing and presentation skills

Personal Skills (MUST) :

• High sense of responsibility and ownership, acting like owner in what you do.
• Exceptional communication and presentation skills.
• Being able to work on your own or in a team.
• Being able to work to tight deadlines.
• Ability to maintain composure during stressful situation.

Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere .

About the Role

We are seeking an experienced, results-driven Strategic Enterprise Account Executive to join our dynamic sales team. As a Strategic Account Executive, you will be responsible for building and maintaining strong relationships with clients, driving sales growth, and promoting our edge computing AI solutions to businesses.

Location

This role is remote in Riyadh, Saudi Arabia.

What You'll Do (Key Responsibilities)

1. Prospect and Generate Leads
2. Identify and target potential clients
3. Conduct market research to understand client needs and preferences
4. Sales and Relationship Building
5. Collaborate with prospects and existing clients to understand their unique challenges
6. Promote our edge computing AI solutions and demonstrate how they can address client needs
7. Develop and maintain strong client relationships, acting as a trusted advisor
8. Sales Presentations and Demonstrations
9. Deliver compelling product presentations and demonstrations to potential clients
10. Demonstrate the business value of our solutions effectively
11. Sales Funnel Management
12. Maintain an organized and up-to-date sales funnel, tracking prospects and opportunities
13. Prepare and present sales reports for the sales manager
14. Negotiation and Closing
15. Engage in negotiations and work towards successful deal closures
16. Collaborate with the sales team to achieve individual and team sales targets
17. Customer Support
18. Provide excellent customer support to clients, addressing their inquiries and ensuring their satisfaction
19. Stay updated on industry trends, competitor offerings, and emerging technologies.

Required Qualifications

1. Bachelor's degree in Business, or a related field (preferred).
2. 10+ Years of Sales experience, especially in technology or AI-related solutions.
3. Proven track record of selling technical, complex and innovative products - specifically IT Infrastructure - to the largest global industrial/energy/manufacturing companies
4. Track record of consistently overachieving quota as evidenced by awards, promotions, etc.
5. Strong understanding of edge computing and AI technologies is a plus.
6. Excellent communication and interpersonal skills.
7. Self-motivated, goal-oriented, and able to work independently.
8. Ability to adapt to a fast-paced startup environment.

You're a Great Fit if You're

1. A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
2. A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
3. Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
4. A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda
5. Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.

We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. We are part of a truly global company with 1000+ employees around the world.

Join us, and feel a sense of purpose in your work every day!

We are seeking a dynamic B2B Sales Account Executive to drive our growth in KSA. This role offers an exciting opportunity to join a thriving international organization and contribute to our mission of helping companies succeed globally.

As a B2B Sales Account Executive , you will:

1. Develop and expand goFLUENT's presence in KSA.
2. Acquire and manage new Key Accounts, focusing on high-profile corporate clients.
3. Build and nurture consultative relationships with key influencers, stakeholders, and decision-makers within client organizations.
4. Collaborate with internal teams to tailor solutions that meet clients' unique needs.

1. A highly energetic and ambitious self-starter with a proactive attitude.
2. 3+ years of experience in B2B sales , preferably in solution selling.
3. Background in Training, E-learning, HR solutions, or SaaS is a strong advantage.
4. Strong business acumen and commercial instincts.
5. Native Arabic speaker with excellent English proficiency .
6. Exceptional communication, problem-solving, and interpersonal skills.
7. An entrepreneurial spirit with flexibility and the ability to thrive under pressure.
8. Proven ability to prioritize tasks and meet challenging deadlines.

Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

1. Dynamic, startup-like experience within the security of a fast-growing, 24-year-old Swiss-based company.
2. Learn from top executives and visionaries in the learning and language market.
3. The experience of joining an innovative organization with an international, vibrant working environment.
4. Excellent remuneration package commensurate with a high growth potential market and a ground-breaking cloud-based platform.
5. Full onboarding and fast ramp mentoring program leading candidates to success.
6. World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages!
7. Ability to work from any of our 20+ offices around the world.
8. Exciting team-building events.

If you're passionate about making an impact and driving business growth in a global environment, we'd love to hear from you.