8 Account Management jobs in Saudi Arabia

Who Are We

Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery—no matter how far or remote the location may be.

But don’t just take our word for it—Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

The Job in a Nutshell

As a Specialist, Account Management , you’ll be the direct link between our business and our partners (e.g., restaurants, cafés, or vendors). Your mission is to ensure every partner is set up for success, operationally, commercially, and strategically. From onboarding and daily troubleshooting to performance tracking and growth support, you’ll work cross-functionally to make sure our partners get the most out of our platform and deliver top-notch service to our customers.

What You Will Do

• Manage a portfolio of vendor accounts to ensure smooth daily operations and service excellence.
• Act as the main point of contact for partners, handling inquiries, resolving issues, and ensuring satisfaction.
• Monitor and analyze partner performance (orders, cancellations, ratings, etc.) to identify risks and opportunities.
• Coordinate onboarding, training, and activation processes for new vendors.
• Collaborate with internal teams (logistics, finance, support, marketing) to resolve operational challenges and support partner success.
• Identify upsell opportunities and support commercial initiatives to grow partner revenue.
• Maintain accurate and up-to-date records across internal systems (e.g., CRM, dashboards).
• Prepare regular performance reports and insights to drive decision-making.

What Are We Looking For

We’re looking for a highly driven and detail-oriented individual who thrives in fast-paced environments and knows how to build strong relationships. You’re someone who can juggle multiple accounts, solve problems on the go, and communicate effectively with internal teams and external partners. You’re analytical, resourceful, and not afraid to take ownership.

You’ll stand out if you have:

• 1–3 years of experience in Account Management, Customer Success, or Partner Operations (preferably in delivery, tech, or e-commerce platforms).
• Excellent communication and relationship-building skills.
• Strong analytical and problem-solving mindset with attention to detail.
• Ability to work cross-functionally and manage multiple priorities.
• Proficiency in Excel, CRM tools, and dashboards.
• Fluency in Arabic and English, spoken and written.
• A proactive, ownership-driven attitude with a focus on execution.

What We Offer You

• Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.
• Competitive Compensation: Our compensation packages are competitive and include potential share options. Additionally, you will benefit from a performance-based commission/ incentive structure, rewarding your achievements.
• Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
• Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

• Working Hours: 5 days a week, 8 working hours and 1 hour lunch break.

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Direct message the job poster from 2P Perfect Presentation

Organizational Development & Talent Management Specialist @2P Perfect Presentation

We are looking for a Sales Account Management to join our team in Riyadh under the Tamheer Program . This internship opportunity is designed for fresh graduates seeking practical experience in client relations, sales support, and account management within the IT sector.

Responsibilities:

• Support Account Managers in managing and following up on client accounts.
• Assist in preparing sales presentations and marketing materials.
• Help analyze client needs and ensure customer satisfaction.
• Track sales opportunities and participate in client meetings when needed.
• Assist in updating sales performance reports and KPIs.
• Collaborate with sales and marketing teams on campaigns and strategies.
• Stay informed on market trends and competitor activities.
• Support in building and maintaining long-term client relationships.

Requirements:

• Bachelor’s degree in Computer Science or a related field .
• No prior experience required (as per Tamheer conditions: must not be registered in GOSI in the last 6 months).
• Passion for sales and building client relationships.
• Excellent communication skills in both Arabic and English.
• Fast learner and a team player.
• Basic knowledge or interest in IT, digital transformation, or infrastructure is a plus.

Seniority level

• Seniority level Internship

Employment type

• Employment type Full-time

Job function

• Industries IT Services and IT Consulting

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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Vice President, Account Management
- Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
- Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
- Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
- Analyze customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
- Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
- Develop financial modeling and business cases for identified opportunities
- Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
- Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.

Major Accountabilities:
This individual is the 'Go To' person for Business Development across the assigned location within Saudi Arabia ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.

Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.

Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.

Key Competencies sought:

- Business Acumen
- Knowledge leadership
- Finance and planning
- Solution drive
- Results orientation
- Strong Analytical ability

Professional Qualities:

- Leadership
- Influence; assertiveness; initiative
- Autonomy; independence; accountable and responsibly
- Quantitative, qualitative and analytical insight
- Commitment; passion and energy

Experience Required:

- Bachelor’s degree required, MBA preferred.
- Extensive experience in the financial services and payments business
- Deep business development and marketing experience
- Strong project management, problem solving, analytical and organizational experience
- Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
- Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
- Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
- Strong negotiation and influencing skills
- Organization and time management skills; ability to multi-task
- Exceptional business judgment and strategic planning skills
- Business Case development, including financial analytics
- Budget preparation and management
- Ability to work collaboratively
- Solid solution development skills and effective working both independently and in a team environment
- Strong written and verbal communication skills, including presentation skills
- Strong client management skills
- Strong teamwork skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
-

Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

**Our People are our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.**

**About the role**:
As a Supervisor, Account Management you will mainly work on developing and growing the relationship with our clients specifically in the Banking Sector, and Telecom Sector to increase our revenue through upselling and cross selling of Dsquares solutions, liase with internal teams to advance client objectives and meet projects KPI’s and business growth.

You will become the focal point for Banking & Telecom clients, monitor and analyze program KPIs, and advise on best practices for program performance.

**Duties & Responsibilities**:

- Maintain & handle Client relationship to ensure client’s satisfaction.
- Interpret data, formulate reports and make recommendations monthly, weekly and quarterly.
- Remain fully informed with market trends and implement best practices based on previous program.
- Assess client’s needs and propose relevant campaigns to maximize commissions generated from each client.
- Propose merchants relevant to each customer segment.
- Monthly meetings with clients.
- Overlook team member’s performance and reports.
- Finding a way forward for each project to maximize commissions.

**Required Skills & Abilities**:

- Excellent communication and presentation skills.
- Self-motivated and driven to improve.
- Comfortable to work in a fast-paced environment.
- Strong organizational skills to juggle multiple tasks within the constraints of deadlines.

**Education & Experience**:

- 3-5 years of experience in marketing and/or account management.
- Degree in Business Administration, Marketing, Economics or a related field.
- Strong problem solving, analytical and lateral thinking and conflict management skills.

**Benefits**:

- Private Medical Insurance.
- Annual flight.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.

Senior Specialist - Key Account Management Senior Specialist - Key Account Management

Get AI-powered advice on this job and more exclusive features.

An exciting opportunity to join one of Red Sea Global's subsidiaries, contributing to a dynamic and ever-evolving supply chain while making a meaningful impact on the Kingdom's Vision 2030.

Job Purpose:

• The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
• This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
• The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.

Job Responsibilities:

• Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
• Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
• Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
• Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
• Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
• Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
• Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.

Job Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
• 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
• Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
• Fluency in Arabic and English (both spoken and written) is required.
• Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
• Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
• CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
• Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
• Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
• Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Management
• Industries Transportation, Logistics, Supply Chain and Storage

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Responsible for managing a book of business for SME existing accounts.
Resolves complex customer issues.
Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options.
Completes day-to-day Account Management tasks without immediate supervision.
Tasks involve a degree of forward planning and anticipation of needs/issues.
Resolves non-routine issues escalated from our partners and client.
This role is eligible for sales incentive compensation (IC). In International Markets, relative account size differs by market.

Purpose of the job/key objective

Reporting to the Head of SME Client Management, you will be responsible for:
Managing a portfolio of SME clients in the GCC.

Engaging with our brokers/clients regularly.

Service and support our brokers/clients as required with focus on business excellence for the organisation.

Conduct strategic meeting on following topics but not limited to retention rate, success, challenges.

Building and maintaining relationships with brokers and internal customers.

Main duties/Responsibilities

Pro-actively manage and negotiate renewal for our SME portfolio by executing annual renewal strategy and optimizing rate action & profitability.

Understand Compliance requirements in the GCC and pro-actively identify any Compliance risk for your brokers/clients.

Conduct strategic meetings on quarterly basis with your brokers face to face - including their management - to review the retention rate, the successes, and challenges.

Take the lead in day-to-day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines.

Look for growth opportunities throughout the year with existing groups.

Database Management, ensuring all relevant details are recorded accurately including Salesforce which should be a minimum of 98% accuracy.

Responsible of entire renewal process for the assigned portfolio and achieve financial targets set every year.

Account Executive Skills

Excellent communication skills, written and verbal

Influencing and negotiating

Works well under pressure

Experience of collation of data and statistical analysis

Strong interpersonal skills

Ability to take ownership and demonstrate initiative

Capable of prioritising workloads in order to meet tight deadlines

Sound knowledge of excel and word

Flexible & strategic

Interpersonal skills

Team working - internal/external

Customer Focus - internal/external

Regulatory expert

Knowledge of processes, procedures and systems

Good business/product knowledge

Coaching skills

Organisational skills

Influencing skills

Supervisory skills

Basic leadership and management skills

Good time management

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Job description

At Amazon, we're working to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people.

Amazon is seeking an Account Management executive for its DSP Program team. The person will be responsible for working on multiple initiatives within the DSP program, such as compliance, VAS, partner profitability, MOT and Block mix at stations, reporting mechanisms, tracking partner review AIs, monitoring daily performance metrics, and publishing metric reports. The role reports to the Business Coach / Sr. Business Coach.

The ideal candidate should have ownership qualities to coordinate with multiple stakeholders, be proficient in Excel, possess strong analytical skills to analyze data and identify improvement opportunities, and have good oral and written communication skills. Travel across multiple stations may be required based on directives and operational urgencies.

Skills

• Proficiency in verbal & written communication
• Experience coordinating with multiple stakeholders
• Operations/field experience preferred
• Good working knowledge of MS Office, MS Outlook
• Ability to analyze large data sets and identify patterns
• Decision-making skills in guideline-based and ambiguous contexts

Loop competencies

• Quantitative/data analytical skills
• Deep Dive analysis

Basic qualifications

• Graduation in any discipline
• 1-5 years of experience in business operations, data analysis, stakeholder management
• Last mile operations experience is an advantage

Key responsibilities

Account Management executives will support P0 goals including:

• Tracking DOT metrics and identifying defaulting DSP partners
• Monitoring partner profitability and route goals, highlighting actionable insights
• Minimizing NL losses through coordination with station teams and BC
• Tracking DSP support hub actions and escalating issues
• Deep diving into network health scores and escalating consistent issues
• Monitoring partner improvements post-MEP and following up on AI reviews

Additional tasks include:

• Supporting BC in onboarding and documentation of new partners
• Tracking compliance and policy renewals
• Resolving invoicing disputes and operational concerns
• Scheduling new EV vendors for sustainability goals
• Sharing performance reports and managing documentation for new DSP partners

Other responsibilities involve managing station dashboards, onboarding checks, and maintaining a top-performing DSP supervisor list.

BASIC QUALIFICATIONS

• Bachelor's degree
• Fluent in English (speaking, reading, writing)
• Experience with Microsoft Office

PREFERRED QUALIFICATIONS

• Experience in last mile or seller verticals

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link . For roles outside listed regions, contact your Recruiting Partner.

Posted: Multiple dates in 2025

Amazon is an equal opportunity employer and does not discriminate based on veteran status, disability, or other protected categories.

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