28 Process Improvement jobs in Riyadh

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

At Amazon Worldwide Returns & ReCommerce (WWRR), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line.

WWRR includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. We are looking for a skilled process improvement specialist to be a part of the Product Lifecycle Support team. In this role, you will be working with brands, product managers, software developers, program managers, and operational partners to improve the seller experience. As a Process Improvement Specialist, you will champion global Amazon processes, identify improvement opportunities, and drive the change management, testing, and content creation for new seller experience products worldwide. The ideal candidate has strong business acumen, have the ability to communicate with stakeholders on multiple levels, demonstrate ownership, and will be comfortable with ambiguity while working in a fast-paced and dynamic environment.

Key job responsibilities
- gather seller/brand feedback by conducting seller/brand level engagement
- conduct user research/ user testing / feedback collection for seller facing features
- share seller/brand learnings with PLS team and RCX to help drive SPX improvements (in year, OP and 3YP)
- connect with the Account managers and seller partners to gather seller/brand feedback and setup scalable mechanisms to gather it.
- continuously improve intake and enrollment SOPs for teams who will use these SOPs to market and enroll Selling Partner into PLS

- 2+ years’ experience in Program or Project Management with experience in stakeholder management
- Experience with MS Outlook, Excel, and Word
- Strong written and verbal communication skills
- A self-starter who possess intellectual curiosity; proven track record to deep dive, root cause, and drive business improvements with the customer in mind
- Proven ability to drive decisions through data and analytics, utilizing tools such as SQL, Tableau, and Excel

- Prior experience in seller-facing process optimization
- Prior experience with seller/brand engagements/account managers
- Prior experience with stakeholder management
- Experience with data collection, analysis and reporting
- Experience working with international teams, with an understanding of EU and US regional nuances.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: June 4, 2025 (Updated about 2 hours ago)

Posted: May 6, 2025 (Updated about 18 hours ago)

Posted: July 1, 2025 (Updated about 18 hours ago)

Posted: June 25, 2025 (Updated 1 day ago)

Posted: June 10, 2025 (Updated 1 day ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

At Amazon Worldwide Returns & ReCommerce (WWRR), we aspire to zero: zero cost of returns, zero waste, and zero defects. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line.

WWRR includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. We are looking for a skilled process improvement specialist to be a part of the Product Lifecycle Support team. In this role, you will be working with brands, product managers, software developers, program managers, and operational partners to improve the seller experience. As a Process Improvement Specialist, you will champion global Amazon processes, identify improvement opportunities, and drive the change management, testing, and content creation for new seller experience products worldwide. The ideal candidate has strong business acumen, have the ability to communicate with stakeholders on multiple levels, demonstrate ownership, and will be comfortable with ambiguity while working in a fast-paced and dynamic environment.

Key job responsibilities
- gather seller/brand feedback by conducting seller/brand level engagement
- conduct user research/ user testing / feedback collection for seller facing features
- share seller/brand learnings with PLS team and RCX to help drive SPX improvements (in year, OP and 3YP)
- connect with the Account managers and seller partners to gather seller/brand feedback and setup scalable mechanisms to gather it.
- continuously improve intake and enrollment SOPs for teams who will use these SOPs to market and enroll Selling Partner into PLS

- 2+ years’ experience in Program or Project Management with experience in stakeholder management
- Experience with MS Outlook, Excel, and Word
- Strong written and verbal communication skills
- A self-starter who possess intellectual curiosity; proven track record to deep dive, root cause, and drive business improvements with the customer in mind
- Proven ability to drive decisions through data and analytics, utilizing tools such as SQL, Tableau, and Excel

- Prior experience in seller-facing process optimization
- Prior experience with seller/brand engagements/account managers
- Prior experience with stakeholder management
- Experience with data collection, analysis and reporting
- Experience working with international teams, with an understanding of EU and US regional nuances.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our client is seeking a highly experienced Business Process Improvement to lead strategic transformation initiatives focused on enhancing operational efficiency and service delivery. The ideal candidate will have a strong background in Business Process Reengineering (BPR), process automation, and compliance, with a proven track record in government-related projects. This role requires collaboration with cross-functional stakeholders, performance monitoring through KPIs, and driving continuous improvement through effective change management and training. Proficiency in tools such as MS Visio, Lean, and Six Sigma methodologies.

Key Responsibilities:

1. Analyze, document, and optimize internal/external business workflows
2. Lead digital transformation initiatives and process automation
3. Ensure compliance with policies and regulations
4. Collaborate with stakeholders to enhance service efficiency
5. Monitor performance through KPIs and drive improvements
6. Lead change management, including training and adoption of new processes
7. Bring experience in strategic and business projects
8. Government project experience is a plus
9. Strong expertise in Business Process Reengineering and tools like MS Visio

Qualifications & Skills:

• Bachelor's or Master's in Business, Engineering, or MIS
• 7+ years in process improvement, preferably in government services
• Solid knowledge of BPM tools and methodologies (Lean, Six Sigma)
• Strong analytical, communication, and leadership skills
• Effective communicator with senior-level stakeholders
• Bilingual (Arabic & English)

• Fixed-Term Contract / Project Management

Assystem is an international company with one mission: accelerate the energy transition around the world.

Finding solutions to climate change is the priority of the 21st century, and means switching to low-carbon energy. At Assystem, our mission is to accelerate the energy transition worldwide. To achieve this, our 7,500 Switchers combine their historical engineering expertise and project management with digital technologies.

In our 12 countries (Europe, Middle East, Asia) of operation, we are working on the production and distribution of low-carbon electricity, through the development of nuclear and renewable energies. We are also supporting the modernisation and development of energy grids, managing the setup and siting for new transmission and distribution networks, and using hydrogen to decarbonise the transport and industry sectors.

Job Description:

The Design Business Process Expert role is responsible for conducting thorough stakeholder interviews and gathering crucial information to develop IT Solution Tools-oriented Process Mapping and Process Workflow Diagrams. It is of utmost importance to ensure the seamless integration of users’ Business Requirements, with a primary focus on the PLAN and DO phases, working closely with the infrastructure implementation team. As a vital member of the QA Team with a good experience in both engineering and energy projects, the Design Business Process Expert will play a pivotal role in collecting Business Process information, preparing Workflow Diagrams, and suggesting appropriate IT Platform Solutions. By proactively addressing Integration and Software constraints upfront, the employee will minimize the necessity for frequent Workflow Diagram updates, thereby fostering a streamlined approach in defining Business Process Requirements during Phase II A. Additionally, the role involves overseeing the completion of IMS documentation for Digitalization on a Platform and ensuring readiness for IMS PHASE I and II Processes Workflow Diagrams implementation within the automated Software of the IT Infrastructure.

Key Responsibilities and Accountabilities:

1. Strategically gather information from stakeholders to develop and refine IT Solution Tools for effective Process Mapping and Workflow Diagrams.
2. Ensure the full integration of user business requirements, aligning IT solutions with project objectives.
3. Work collaboratively with the infrastructure implementation team during the PLAN and DO phases to ensure cohesive project progression.
4. Advise on and implement suitable IT Platform Solutions, addressing any integration and software constraints proactively.
5. Manage the completion and readiness of IMS documentation for digitalization, ensuring that IMS PHASE I and II processes are prepared for seamless integration within the IT infrastructure.

Qualifications:

• Bachelor’s degree in engineering, Computer Science, or related field required.
• Professional certification in Project Management or Business Process Management is preferred.

Work Experience:

• Minimum of 10 years’ experience in IT infrastructure projects, with extensive involvement in process mapping and business analysis.
• Previous experience in energy projects or similar high-stake environments is highly desirable.

Required Skills and Personality:

• Exceptional analytical and problem-solving skills.
• Proficiency in data management and workflow design software.
• Strong communication and interpersonal skills to effectively interact with all levels of the organization.
• Demonstrates strong leadership and decision-making capabilities.
• High level of integrity and professionalism.
• Adaptable and capable of working under pressure in a fast-paced environment.

Security clearance:

This role requires the successful candidate to hold a minimum of a Security Check (SC) clearance without any caveats to that clearance.

Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a UK national or in MoD approved cases a Dual National from a non-ITAR country.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter! Bring your unique contributions and help us shape the future.

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Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

To maintain competitive advantage as we grow, we are currently looking for a "Senior Business Process Engineer"

Job purpose:

Implement process guidelines across all regions in Geidea to ensure optimization existing process and consistency and efficiency in the creation of new ones, along with monitoring, reporting, and implementing all ISO 9001 certification requirements.

Key accountabilities and decision ownership:

• Build, set up, deploy, and manage the Quality Management System as per ISO 9001:2015 requirements.
• Conduct ISO 9001 Internal Audit to validate the effectiveness of the QMS. Control and obtain company system certificates such as (ISO 9001 for KSA, Egypt & UAE).
• Help process owner with defining SPO in the drafting stage, review process, suggest changes, support in implementation, monitoring and executing needed changes.
• Conduct gap analysis, suggest improvement areas and with process owners on needed changes and the optimum implementation timelines
• Follow up on gaps found during internal or external audit and establish solutions.
• Ensure compliance with company standards and region regulation.
• Assess any new changes to existing processes to identify financial and operational risks before launch and recommend improvements.
• Coordinate with the other Continuous Improvement engineers to facilitate the possibility of RPA (Robotic Process Automation).
• Present progress reports and integrating feedback to PBM.
• Support other team member to efficiently complete their tasks.
• Conduct an awareness session to introduce the BPM management system.
• Act as the project manager for any process enhancement related initiatives.

Must have technical / professional qualifications:

• 3-5 years of experience in a similar role
• Engineering and quality background
• ISO 9001 certified
• Internal auditor certified
• Six Sigma and project management certifications are a plus
• Knowledge in data analysis and decisions making
• Experience in Root cause investigation and analysis
• Proficient in English and Arabic

Required Skills/Competency:

• Problem Solving.
• Interpersonal Skills.
• Analytical Skills.

Our values guide how we think and act - They describe what we care about the most

Customer first - It’s embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient – If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution.

• Seniority level Associate

• Employment type Full-time

• Job function General Business

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700Apps is looking for a driven and detail-oriented Business Process Analyst with specialized ARIS expertise to enhance our operational efficiency. In this role, you will leverage your analytical skills to evaluate existing business processes and implement strategic improvements using ARIS software. Your ability to communicate effectively with cross-functional teams will be vital as you gather requirements, identify process gaps, and develop innovative solutions.

Key Responsibilities:

• Provide L1 and L2 support for ARIS
• Perform enhancements and bug resolution
• Support client operations and day-to-day activities
• Cover areas including ARIS Reports, Dashboards, APG, and Integration
• Assess current business processes, document workflows, and identify areas for optimization
• Utilize ARIS software to develop process models, conduct simulations, and create documentation that encapsulates business requirements
• Collaborate with stakeholders to define and prioritize business needs and recommend process enhancements
• Design and implement best practices for business process management, ensuring alignment with organizational goals
• Monitor the performance of implemented changes and continuously seek further refinement opportunities
• Provide training and support to teams in comprehending business processes and using ARIS tools effectively
• Stay abreast of industry trends and advancements in business process analysis methodologies
  
  
  

• Bachelor's degree in Business Administration, Information Technology, or related field
• 5+ years of experience in business process analysis, with a focus on using ARIS software
• Strong knowledge of business process management principles and methodologies
• Excellent analytical skills with the capacity to diagnose issues and develop practical solutions
• Effective communication and interpersonal skills to engage with various stakeholders
• Ability to work collaboratively in a fast-paced environment
• Familiarity with process improvement tools and techniques (such as Lean or Six Sigma) is a plus
• ARIS certification or equivalent is highly desirable

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Analyst
• Industries IT Services and IT Consulting

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