Merchandising Supervisor
Posted 8 days ago
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Job Description
- JOB PURPOSE:
To Lead the merchandising activities and events, to achieve sales objectives, at store level through creating an inspiring team environment with an open communication culture and focus on achieving key KPIs.
- KEY ACCOUNTABILITIES:
- Ensure field team member's attendance and report it at the meeting point, while ensuring route plan compliance.
- Confirm the readiness principles on the system (Device and battery, Tools, Uniform), and ensure merchandising tasks are implemented to the highest standards, to achieve 90%+ in all surprise audits (Rotation, Cleaning, Replenishment, Planogram implementation, Pricing, Isolation (Damage, Expiry and Cut-off Date), BDA Implementation, Backdoor arrangement).
- Ensure requested reports are completed and accurate.
- Proactively report and follow up on any request, to ensure timely resolution of issues and maintain customer satisfaction.
- Build good relationships with the Retailers (Section Manager, Store Manager) and with the Sales Team, and to meet their expectations and deliver on Sales objectives.
People Management Accountabilities
- Ensure that all subordinates have clear objectives, constructive and accurate performance feedback sessions formal annual performance appraisals, and individual development plans.
Policies, Systems, Processes & Procedures
• Adhere with direction for the development and implementation of organizational unit’s policies, systems, processes, and procedures, identifying potential areas of improvement to ensure efficient and effective operation.
• Comply with corporate requirements on adherence to policies, procedures and instructions related to all relevant regulatory directives to ensure a safe and risk-free environment.
- JOB CONTEXT
- Supervisor - Merchandising works at the allocated location and stores and can be transferred to different locations.
- COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal
Department (Within NADEC)
- All relevant departments
External
External Customers / Companies / Clients (Outside NADEC)
- Retailers (Receiver, Section Manager, Store Manager)
- QUALIFICATIONS, EXPERIENCE, & SKILLS:
Education and Certifications
- Diploma Degree
Experience:
- 3-4 years’ experience in Merchandising
Skills:
- Excellent communication skills.
- Time management skills.
- Good PC skills, especially MS Excel.
- Lead by setting a good example.
- Good coaching ability.
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