156 Quality Management jobs in Saudi Arabia

Join the Team at
ABYAT
- Your Gateway to Retail Excellence

About us

Are you ready to be part of the largest retail store in the Middle East?
ABYAT
, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.

Established locally with a vision for excellence,
ABYAT
has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.

Expanding beyond our roots in Kuwait,
ABYAT
is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.

Position
: Inbound Quality inspector

Location
: Saudi Arabia – Jeddah

Type
: Full-time

Role Purpose

The QMS Auditor's role is to check if the company's Quality Management System (QMS) is working properly and follows standards like ISO 9001. The auditor does this by performing regular internal audits to make sure the company meets its own policies, SOPs, quality goals & Legal rules. The auditor also helps find gaps, suggests improvements, and supports continuous development. This role is important for reducing risks, improving operations, and helping the company keep its quality certifications by giving clear and efficient feedback to the management.

Duties and Responsibilities

• Conduct periodic audits of warehouses, factories, and field installation teams to verify compliance with quality standards and to ensure alignment with established procedures.
• Supplier On-Site Audits
• Perform on-site inspections of Finishing and Furnishing installations, ensuring compliance with the required technical specifications.
• Prepare detailed audit reports, identify non-conformities, risks, and opportunities for improvement; prepare clear and concise audit reports.
• Follow up on corrective and preventive actions (CAPAs) and verify their implementation and effectiveness.
• Collaborate with process owners to support continuous improvement and best practices.
• Assist in preparing for external audits and certifications.
• Maintain accurate and updated audit records and documentation.

Qualifications/Requirements:

Required Experience

• A minimum of 3 to 5 years of practical experience in internal auditing, quality management and auditing
  operational processes (Manufacturing – Aftersales – Logistics).
• Solid knowledge of quality management systems (e.g., ISO 9001) and Workplace health and safety standards (OSHA).
• Proven experience in auditing manufacturing operations, Logistics, and field installation teams.
• Familiarity with the materials and techniques used in manufacturing and installing aluminum products for windows, doors, and kitchens.
• Proficiency in using computers and report preparation tools.
• It is required that the candidate has good knowledge of the SAP system.

Knowledge and Skills

• Strong knowledge of ISO 9001:2015 standard and quality management principles.
• Familiarity with risk-based thinking, process auditing, and continual improvement techniques.
• Understanding of relevant industry regulations and standards.
• Analytical thinking and attention to detail.
• Strong communication and reporting skills.
• High level of integrity, objectivity, and impartiality.
• Ability to manage time and priorities effectively.

Comfortable working independently and in teams

Education and Certifications

• High School Diploma in Quality Management, Industrial technology, or Business Administration (with quality focus)
• Internal Auditor Certification (ISO 9001 or other applicable standards like ISO 14001, ISO 45001, etc.).

Job Title:
Quality Management Deputy Manager

Conditions:

• Transfer Status:
  Local Transfer only
• Nationality:
  Sudan, Jordan, Tunisia
• Industry Exposure:
  Oil & Gas

Scope:

Responsible for developing, implementing, and managing the organization's
Quality Management System (QMS)
to ensure compliance with applicable standards, regulations, and customer requirements. The role involves leading quality assurance initiatives, overseeing implementation, and driving continuous improvement across all departments to enhance overall performance and operational excellence.

Qualifications:

• Bachelor's degree in
  Engineering
  ,
  Quality Management
  , or a related field.
• Certified Lead Auditor (ISO 9001 or equivalent)
  is highly preferred.
• 7–10 years
  of experience in
  Quality Management
  , with
  at least 3 years in a leadership role
  .
• Strong knowledge of
  QMS standards
  (ISO 9001, ISO 14001, ISO 45001, etc.).
• Hands-on experience with
  quality tools and methodologies
  such as
  Six Sigma
  or
  Lean
  .
• Proficiency in
  quality management and reporting software
  .

Key Responsibilities:

• Develop, implement, and maintain the company's
  QMS
  in alignment with
  ISO 9001
  and other relevant standards.
• Plan and lead
  internal, external, certification,
  and
  customer audits
  .
• Define and monitor
  quality objectives, KPIs,
  and reporting mechanisms to assess performance.
• Supervise and mentor the
  quality team
  , providing effective leadership and development support.
• Ensure compliance with
  regulatory
  ,
  statutory
  , and
  customer-specific
  quality requirements.
• Oversee
  document control, change management,
  and
  quality record systems
  .
• Conduct
  root cause analysis
  and implement
  Corrective and Preventive Actions (CAPA)
  .
• Collaborate with
  cross-functional teams
  to optimize processes and improve product quality.
• Promote a
  culture of quality, accountability,
  and
  continuous improvement
  across the organization.

Preferred Skills:

• Strong understanding of
  quality standards
  and
  regulatory frameworks
  .
• Proficient in
  data analysis
  and
  quality reporting tools
  .
• Proven
  leadership
  and
  team management
  capabilities.
• Excellent
  analytical, problem-solving,
  and
  decision-making
  skills.
• Strong
  communication
  and
  interpersonal
  abilities.
• Exceptional
  attention to detail
  and
  organizational
  skills.
• Ability to handle
  multiple priorities
  and work under deadlines.

We are looking for a
Deputy Manager – Quality Management
to lead and strengthen our
Quality Management System (QMS)
. The ideal candidate will bring solid experience in
ISO standards, audits, compliance, and continuous improvement initiatives
, with proven leadership skills in the Oil & Gas sector.

Location:
Saudi Arabia (Local Transfer Only)

Eligible Nationalities:
Sudan, Jordan, Tunisia (as per client requirement)

Industry:
Oil & Gas

Key Responsibilities

• Develop, maintain, and continuously improve the company's
  QMS
  in alignment with
  ISO 9001
  and other standards.
• Plan, lead, and execute
  internal & external audits
  (certification, surveillance, and customer).
• Define, track, and report
  quality objectives, KPIs, and metrics
  to management.
• Manage and mentor the
  quality team
  , ensuring training and professional development.
• Ensure compliance with
  regulatory, statutory, and client-specific requirements
  .
• Oversee
  document control, change management, and quality records
  .
• Lead
  Root Cause Analysis (RCA)
  and manage the
  CAPA system
  .
• Collaborate with cross-functional teams to drive
  process efficiency and product quality
  .
• Foster a
  culture of quality, safety, and continuous improvement
  across the organization.

Qualifications & Skills

• Bachelor's degree in
  Engineering, Quality Management, or related field
  .
• Certified Lead Auditor (ISO 9001 or equivalent)
  – highly preferred.
• 7–10 years
  of quality management experience, including
  3+ years in leadership roles
  .
• Strong knowledge of
  ISO standards
  (ISO 9001, ISO 14001, ISO
• Practical expertise with
  quality tools & methodologies
  (Six Sigma, Kaizen, etc.).
• Proficiency in
  quality management software & reporting tools
  .
• Strong leadership, analytical, and
  problem-solving abilities
  .
• Effective communicator with high attention to detail and organizational skills.
• Ability to manage
  multiple priorities and strict deadlines
  .

If you meet the above criteria and are ready for a challenging and rewarding role, kindly
share your updated CV
ensuring your profile matches the
job description and eligibility requirements
.

Manage and support RCU s business units in setting up quality management systems that suit their mandates in compliance with ISO standards and other national and international quality and excellence frameworks and guidelines.

Drive, design, and continually monitor the implementation of quality framework, quality standards, management systems governance, and management manuals/processes to maintain effective management systems.

Oversee the planning and conducting of internal quality assessments on established systems to identify areas for improvement and ensure continual enhancement within business unit operations.

Manage and support RCU s business units in setting up the quality features for the internal and external services.

Support positioning RCU locally, regionally and internationally through identifying premium awards & accreditations including business excellence awards that are aligned with RCU s vision and strategic objectives.

Oversee the development and execution of RCU s Customer Experience plans, including measurement frameworks, data collection and analysis, and advising on initiatives to enhance satisfaction, with actionable recommendations to drive improvements.

Direct the planning and implementation of comprehensive customer studies and surveys to assess satisfaction levels and identify actionable insights, along with testing the set customer satisfaction targets.

Guide the excellence process by creating the excellence enhancement plans and frameworks for the services provided/value proposition to AlUla & RCU, for relevant stakeholders serving the county to implement them.

Plan and develop excellence frameworks for AlUla & RCU, ensuring the successful delivery of the organizational excellence roadmap, in alignment with the relevant departments.

Oversee awards and accreditations management across RCU and AlUla, including developing reporting systems and maintaining a master log that tracks current and targeted recognitions for upcoming periods.

Set KPIs to measure effectiveness of excellence frameworks in real time, conduct periodic assessments to address gaps, and ensure KPIs are linked to award achievements to incentivize pursuit of high standards and recognition.

Partner with the relevant sectors and departments (e.g., Tourism Strategy Excellence, Local Governance Excellence) on identifying and addressing customer expectations, ensuring services are tailored to meet or exceed these expectations

Oversee planning of prescriptive remedies for organizational activities that may impair operations, products, or service excellence across AlUla & RCU, ensuring effective use of resources to achieve optimal results.

Drive the development and governance of internal Service Level Agreements (SLAs) to ensure cross-departmental alignment, accountability, and performance tracking in support of organizational objectives.

Evaluate and assess the excellence plans and framework implementation to ensure continuous improvement and value creation for stakeholders.

Managerial Responsibilities

• Contribute to the sector s short- and long-term strategy from the Department's perspective in line with RCU overall vision and mission.
• Develop the Department's strategy, objectives, KPIs annual operational plans and ensure plan execution is meeting the targets.
• Direct the Department's connection to its customers, whether internal or external, to ensure customer needs are met effectively.
• Ensure effective staffing, professional development, and deployment of staff of the sector in consultation with the Sector Executive
• Oversee the development, maintenance, implementation and adherence of the department policies and procedures as well as the overall performance of the department.
• Prepare and submit the Department's annual budget for approval taking all planned activities and necessary investments into consideration by monitoring the financial performance.

Academic Qualifications

• Bachelor's Degree (Master's Degree Preferred) in Quality Management, Business Administration, Engineering, or a related field.

Work Experience

• 10 years of relevant experience and 5 years in a managerial role

Other Requirements

Competencies

• Awards and Accreditation Management - Advanced
• Balances Stakeholders - Contributes Strategically
• Being Resilient -Contributes Strategically
• Builds Effective Teams -Contributes Strategically
• Business Acumen - Advanced
• Collaborates - Contributes Strategically
• Communicates Effectively - Contributes Strategically
• Customer Focus - Contributes Strategically
• Data Analysis - Advanced
• Drives Vision and Purpose - Contributes Strategically
• Ensures Accountability - Contributes Strategically
• Manages Complexity - Contributes Strategically
• Plans and Aligns -Contributes Strategically
• Process Review and Improvement - Advanced
• Product and Services Quality Management - Expert

Job Description: Quality Management Officer – Global Certifications Compliance

Location: (Riyadh, Saudi Arabia)

Employment Type: Full-time

Job Summary

We are seeking a detail-oriented and proactive Quality Management Officer to ensure compliance with international certification standards such as BRCGS, GLOBALG.A.P., ISO 22000, and HACCP across our agricultural and food processing operations. The ideal candidate will play a critical role in implementing, auditing, and continuously improving quality and food safety management systems.

Key Responsibilities

• Implement and maintain compliance with food safety and quality standards such as BRCGS, GLOBALG.A.P., ISO 22000, and HACCP

• Coordinate internal and external audits; ensure timely corrective and preventive actions (CAPA)

• Develop and maintain Standard Operating Procedures (SOPs), quality manuals, and records in line with certification requirements

• Lead quality training sessions for staff to build awareness and compliance culture

• Work closely with production, procurement, and farm teams to ensure quality from field to final product

• Monitor critical control points (CCPs) and quality assurance checkpoints during production and packaging

• Ensure traceability systems are maintained and up to standard

• Coordinate with third-party certifying bodies and regulatory authorities

• Track and report on key quality metrics; recommend improvements based on data analysis

Qualifications

• Bachelor's degree in Food Science, Agriculture, Quality Management, or a related field

• Minimum 5 years of experience in quality assurance or compliance in agriculture or food production

• Strong knowledge of BRCGS, GLOBALG.A.P., ISO 22000, and HACCP standards

• Experience in preparing and managing audits from international certifying bodies

• Excellent organizational and documentation skills

• Strong analytical skills and attention to detail

• Proficient in Microsoft Office and quality management systems

• Languages: (Arabic preferred), English required

JASARA PMC is looking for a dedicated and skilled Manager of Reporting & Process Improvement to join our team. In this role, you will be responsible for overseeing the reporting functions, ensuring accurate data analysis, and driving process improvement initiatives across the organization to enhance operational efficiency.

As a Manager, you will work closely with various teams to identify areas for improvement and implement best practices in reporting and operational processes.

1. Manage the reporting process to ensure accuracy and timeliness of data delivery.
2. Analyze data trends and provide actionable insights to support strategic decision-making.
3. Identify opportunities for process optimization to improve efficiency and quality.
4. Collaborate with stakeholders to gather reporting requirements and develop relevant documentation.
5. Lead projects aimed at enhancing reporting functionality and data integrity.
6. Stay updated with industry trends to ensure that JASARA implements the best practices in reporting and process management.
7. Provide training and support to team members regarding reporting tools and methodologies.

1. Bachelor's degree in Business Administration, Analytics, or a related field.
2. Minimum of 5 years of experience in reporting, data analysis, or process improvement.
3. Strong analytical skills and attention to detail.
4. Proven experience in managing and leading teams.
5. Proficiency in reporting tools (e.g., Microsoft Excel, Power BI, or Tableau).
6. Excellent communication and interpersonal skills.
7. Understanding of construction or project management processes is a plus.
8. Project management certification is advantageous.

We are seeking a detail-oriented and experienced QA Engineer who specializes in Tosca automation testing. The ideal candidate will design, develop, and execute automated test cases using Tosca, ensuring the functionality, performance, and reliability of Twister's applications.

• Design, develop, and maintain automated test scripts using Tricentis Tosca.
• Execute test cases, analyze results, and document defects.
• Perform regression, integration, and end-to-end testing for Twister applications.
• Collaborate with Twister's developers, business analysts, and product managers to clarify requirements and ensure quality.
• Support test data preparation and environment setup.
• Continuously improve Twister's QA automation framework and testing standards.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a QA Engineer with hands-on expertise in Tricentis Tosca.
• Strong knowledge of Tosca automation framework, test case design, and execution.
• Understanding of software testing methodologies (Agile, Scrum).
• Familiarity with defect management and tracking tools (e.g., JIRA, Azure DevOps).
• Strong problem-solving skills, attention to detail, and excellent communication.

• Certification in Tricentis Tosca (e.g., Tosca Automation Specialist, Tosca Test Architect).
• Experience with API testing and CI/CD integration.
• Knowledge of performance and security testing.

• Competitive salary and benefits.
• Career development and training opportunities (including Tosca certifications).
• Innovative and collaborative work culture.
• Flexible and supportive environment for professional growth.

Key Responsibilities

• Lead and develop a high-performing team focused on quality assurance and customer experience
• Design and implement accurate measurement systems aligned with operational standards
• Monitor and analyze quality metrics to ensure compliance and continuous improvement
• Develop and execute strategic customer experience planning mechanisms
• Collaborate cross-functionally to embed CX insights into operational workflows
• Drive initiatives that enhance customer satisfaction and loyalty
• Prepare and present performance reports to senior leadership
• Build a strategic automation roadmap to streamline daily QA and CX tasks, enhancing efficiency and scalability.
• Design, deploy, and continuously enhance customer satisfaction surveys using scientifically validated methodologies to ensure actionable insights
• Calibrate QA and CX frameworks against market quality standards, with specialization in food safety, delivery logistics, and service benchmarks
• Ensure survey design avoids bias, captures meaningful metrics (e.g., freshness, delivery timeliness, packaging clarity), and supports compliance with industry regulations
• Leverage customer feedback to drive product and service improvements, strengthen brand reputation, and support regulatory alignment

Required Qualifications

• Bachelor's degree in business administration, Quality & Operations Management, or related field (master's preferred)
• Minimum 7 years of experience in quality assurance and customer experience roles, with at least 3 years in a managerial capacity
• Proven track record in leading teams and implementing QA frameworks
• Strong analytical skills with experience in data-driven decision-making
• Familiarity with CX measurement tools and methodologies

Core Competencies

• Leadership: Ability to inspire, coach, and manage cross-functional teams
• Analytical Thinking: Skilled in interpreting data to drive quality and CX improvements
• Strategic Planning: Capable of designing long-term CX strategies aligned with business goals
• Communication: Professional, clear, and persuasive communication across all levels
• Process Orientation: Strong understanding of operational standards and continuous improvement

Preferred Skills

• Experience with Six Sigma, Lean, or other quality frameworks
• Proficiency in tools such as Power BI, Excel, and customer feedback platforms
• Knowledge of SQL or data segmentation logic is a plus
• Certification in CX or QA methodologies (e.g., COPC, ISO 9001) is advantageous

We are seeking a skilled QA Engineer to join Toska's team and ensure the quality and reliability of our products through thorough testing and process improvements. The ideal candidate has a keen eye for detail, strong analytical skills, and experience with both manual and automated testing.

• Develop, maintain, and execute test plans, test cases, and test scripts.
• Perform manual and automated testing for web, mobile, and backend applications.
• Identify, document, and track bugs to resolution.
• Collaborate with Toska's developers and product managers to understand requirements and improve quality.
• Conduct regression testing and ensure timely releases.
• Contribute to building and improving Toska's QA processes and best practices.

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a QA Engineer or Tester.
• Hands-on experience with testing tools (e.g., Selenium, Postman, JUnit, Cypress).
• Solid understanding of software QA methodologies, tools, and processes.
• Familiarity with Agile/Scrum development lifecycle.
• Strong problem-solving skills and attention to detail.
• Good communication skills and ability to work collaboratively.

• Experience with performance and security testing.
• Knowledge of CI/CD pipelines (Jenkins, GitHub Actions, etc.).
• Experience with API and mobile application testing.

• Competitive salary and benefits.
• Growth opportunities in a fast-paced environment.
• Collaborative and supportive team culture.
• Flexible working arrangements.