16 Independent Consultant jobs in Saudi Arabia

• Have a broad business skill set including stakeholder management, problem-solving, and resilience.
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences.
• Have excellent interpersonal skills and strong written and verbal communication skills in Arabic (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel.
• Assist senior consultants in project planning, execution, and monitoring.
• Apply your knowledge of AI concepts (machine learning, natural language processing, etc.) to project tasks.
• Gather requirements, conduct research, and contribute to project deliverables.
  
  

Consultant - Business Consulting Associate - Business Consulting

Analyst/Junior consultant - Consumer Goods and Services

Are you looking to boost your career and work with talented colleagues on impactful client challenges? We are expanding and seeking team members to join our dynamic, high-growth environment of 300,000 employees. Our organization offers opportunities to work across various business pillars, contribute ideas, and develop your skills. Are you ready?

About your role

As a Junior Consultant in KSA, you will contribute to digital transformation projects by collaborating with senior consultants, analyzing data, and implementing AI-driven solutions.

You.

• Have a broad business skill set including stakeholder management, problem-solving, and resilience.
• Experience in gathering, validating, synthesizing, documenting, and communicating data for diverse audiences.
• Excellent interpersonal skills and strong written and verbal communication skills in Arabic (C2) and English (C2); willing to travel.
• Assist senior consultants in project planning, execution, and monitoring.
• Apply knowledge of AI concepts such as machine learning and natural language processing to project tasks.
• Gather requirements, conduct research, and contribute to deliverables.

We encourage you to apply even if you don't meet all the listed requirements. We're looking for team players eager to learn and make an impact. If this describes you, please apply now .

About your team

Our CRL (Consumer Goods, Retail & Logistics) practice helps leading global and local brands solve major challenges amid constant disruption. We offer services in growth strategy, product innovation, omni-channel experience, supply chain resilience, and AI-driven business models. We are expanding into strategic accounts in the Middle East and seek strong Arabic-speaking consultants.

About Infosys Consulting

Join a globally recognized management consulting firm at the forefront of industry disruption and technology. We work with top brands across sectors in an inclusive, entrepreneurial culture. As part of Infosys, we have the global reach to support clients through their transformation journeys.

Our core values, IC-LIFE, stand for Inclusion, Equity, Diversity, Client focus, Leadership, Integrity, Fairness, and Excellence. To learn more, visit our careers page.

We are recognized as a top firm in Europe by the Financial Times and Forbes, and listed among Germany’s top employers for 2023. Management Consulting Magazine named us one of the Best Firms to Work For. We also hold a five-year certification from the Top Employers Institute for employee conditions across Europe.

We offer competitive compensation, benefits, and top training opportunities to support your growth. Curious? Apply today!

Consultant - Business Consulting Associate - Business Consulting

Analyst/Junior consultant - Consumer Goods and Services

Are you looking to boost your career and work with talented colleagues on impactful client challenges? We are expanding and seeking team members to join our dynamic, high-growth environment of 300,000 employees. Our organization offers opportunities to work across various business pillars, contribute ideas, and develop your skills. Are you ready?

About your role

As a Junior Consultant in KSA, you will contribute to digital transformation projects by collaborating with senior consultants, analyzing data, and implementing AI-driven solutions.

You.

• Have a broad business skill set including stakeholder management, problem-solving, and resilience.
• Experience in gathering, validating, synthesizing, documenting, and communicating data for diverse audiences.
• Excellent interpersonal skills and strong written and verbal communication skills in Arabic (C2) and English (C2); willing to travel.
• Assist senior consultants in project planning, execution, and monitoring.
• Apply knowledge of AI concepts such as machine learning and natural language processing to project tasks.
• Gather requirements, conduct research, and contribute to deliverables.

We encourage you to apply even if you don't meet all the listed requirements. We're looking for team players eager to learn and make an impact. If this describes you, please apply now .

About your team

Our CRL (Consumer Goods, Retail & Logistics) practice helps leading global and local brands solve major challenges amid constant disruption. We offer services in growth strategy, product innovation, omni-channel experience, supply chain resilience, and AI-driven business models. We are expanding into strategic accounts in the Middle East and seek strong Arabic-speaking consultants.

About Infosys Consulting

Join a globally recognized management consulting firm at the forefront of industry disruption and technology. We work with top brands across sectors in an inclusive, entrepreneurial culture. As part of Infosys, we have the global reach to support clients through their transformation journeys.

Our core values, IC-LIFE, stand for Inclusion, Equity, Diversity, Client focus, Leadership, Integrity, Fairness, and Excellence. To learn more, visit our careers page.

We are recognized as a top firm in Europe by the Financial Times and Forbes, and listed among Germany’s top employers for 2023. Management Consulting Magazine named us one of the Best Firms to Work For. We also hold a five-year certification from the Top Employers Institute for employee conditions across Europe.

We offer competitive compensation, benefits, and top training opportunities to support your growth. Curious? Apply today!

We are looking for a Business Development Manager with 5-7 years of experience in consulting or business development, ideally within the public sector or professional services industry. The ideal candidate will play a key role in driving the firm's growth, expanding client relationships, and identifying new business opportunities.

Responsibilities:

1. Serve as a trusted advisor to senior clients, providing strategic business advice that addresses key challenges and proposes optimal solutions aligned with client goals and best practices.
2. Lead client engagements from scoping to delivery, developing and presenting customized strategies that support long-term objectives.
3. Identify and capitalize on opportunities within Saudi Arabia, driving growth through market insights and leading proposal preparation to align with client needs.
4. Build and maintain strong relationships with key stakeholders, including government entities and industry leaders, to enhance business development and strategic partnerships.
5. Mentor junior consultants and conduct performance reviews, providing feedback for career development and fostering the next generation of consulting talent.
6. Develop business cases that justify investments and conduct feasibility studies, analyzing financial, technical, and operational aspects.
7. Establish, track, and analyze KPIs to measure strategic success and prepare performance reports for senior leadership.
8. Act as a key team player, fostering communication and collaboration to ensure alignment and project success, while sharing knowledge and best practices with other leaders.
9. Enhance business processes to improve efficiency, reduce costs, and ensure quality.

Minimum Requirements:

1. Minimum of 7 years in Business Consulting or Management Consulting.
2. Proven track record of experience in managing and working on Governmental projects.
3. Strong proficiency in consulting frameworks, methodologies, and tools.
4. Proficiency in MS Office (Word, Excel, PowerPoint, Visio).
5. Bachelor’s degree in business, Management, Industrial Engineering or a related field.
6. Certified in Lean Six Sigma is a plus.
7. Strong leadership and team management skills, with experience managing diverse, multicultural teams.
8. Excellent communication and presentation abilities, with fluency in both Arabic and English and the ability to engage effectively with senior stakeholders.
9. Strategic thinking dynamically and planning with strong analytical and problem-solving skills, capable of managing complex projects in a dynamic environment.
10. Strong proficiency in data analytics, with the ability to leverage data-driven insights to inform strategic decisions and optimize business outcomes.
11. Proficient in identifying inefficiencies and bottlenecks within existing processes.
12. Ability to perform root cause analysis using data, identify trends, and draw actionable insights from statistical models.
13. Strong understanding of Lean principles and Six Sigma methodologies.
14. Ability to analyze problems from multiple angles and develop effective solutions.
15. Skilled in Change Management principles to facilitate smooth transitions, improve adoption rates, and minimize resistance to new processes.

We are looking for a Business Development Manager with 5-7 years of experience in consulting or business development, ideally within the public sector or professional services industry. The ideal candidate will play a key role in driving the firm's growth, expanding client relationships, and identifying new business opportunities.

Responsibilities:

1. Serve as a trusted advisor to senior clients, providing strategic business advice that addresses key challenges and proposes optimal solutions aligned with client goals and best practices.
2. Lead client engagements from scoping to delivery, developing and presenting customized strategies that support long-term objectives.
3. Identify and capitalize on opportunities within Saudi Arabia, driving growth through market insights and leading proposal preparation to align with client needs.
4. Build and maintain strong relationships with key stakeholders, including government entities and industry leaders, to enhance business development and strategic partnerships.
5. Mentor junior consultants and conduct performance reviews, providing feedback for career development and fostering the next generation of consulting talent.
6. Develop business cases that justify investments and conduct feasibility studies, analyzing financial, technical, and operational aspects.
7. Establish, track, and analyze KPIs to measure strategic success and prepare performance reports for senior leadership.
8. Act as a key team player, fostering communication and collaboration to ensure alignment and project success, while sharing knowledge and best practices with other leaders.
9. Enhance business processes to improve efficiency, reduce costs, and ensure quality.

Minimum Requirements:

1. Minimum of 7 years in Business Consulting or Management Consulting.
2. Proven track record of experience in managing and working on Governmental projects.
3. Strong proficiency in consulting frameworks, methodologies, and tools.
4. Proficiency in MS Office (Word, Excel, PowerPoint, Visio).
5. Bachelor’s degree in business, Management, Industrial Engineering or a related field.
6. Certified in Lean Six Sigma is a plus.
7. Strong leadership and team management skills, with experience managing diverse, multicultural teams.
8. Excellent communication and presentation abilities, with fluency in both Arabic and English and the ability to engage effectively with senior stakeholders.
9. Strategic thinking dynamically and planning with strong analytical and problem-solving skills, capable of managing complex projects in a dynamic environment.
10. Strong proficiency in data analytics, with the ability to leverage data-driven insights to inform strategic decisions and optimize business outcomes.
11. Proficient in identifying inefficiencies and bottlenecks within existing processes.
12. Ability to perform root cause analysis using data, identify trends, and draw actionable insights from statistical models.
13. Strong understanding of Lean principles and Six Sigma methodologies.
14. Ability to analyze problems from multiple angles and develop effective solutions.
15. Skilled in Change Management principles to facilitate smooth transitions, improve adoption rates, and minimize resistance to new processes.

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Location: Riyadh

Other locations: Primary Location Only

Date: Jul 2, 2025

Requisition ID: 1622666

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

In a world of dramatic and fast-paced change, the ability to deliver seamless and innovative customer experiences is critical. As a consulting professional as part of our Customer & Growth practice, you will help clients design and deliver exceptional experiences that align with their vision and strategic objectives. Joining one of our high-performing, globally integrated teams, you will work closely with our clients to ensure they deliver value through strategic design and customer-centric solutions.

You will own workstreams, lead project teams, and act as a primary client contact, ensuring that engagements align with EY’s strategic objectives and client needs. Working in a globally connected and high-performing environment, you will help clients develop customer-centric and growth-driven strategies while contributing to the ongoing development of our practice.

With access to EY’s structured learning and leadership development programs, you will refine your expertise in customer experience, digital transformation, and growth strategy, preparing for the next step in your career.

The Opportunity

Customer & Growth – Director

We are looking for seasoned telco professionals to join our leading Customer & Growth team. Our consultants are passionate about shaping innovative Go to Market Strategies and CX strategies and delivering tangible impact. They bring a strategic, analytical, and creative mindset to help our clients design cutting-edge products, experiences and operational models.

Our consultants work collaboratively with clients to craft compelling strategies, develop customer journeys, go-to-market plans, CVM tactics, top-line & bottom-line enhancements, contact center optimization, product development improvements and establish operating models that reflect best practices and innovation. They ensure alignment with organizational goals while fostering a customer-first culture.

Our consultants excel in dynamic, fast-paced environments and thrive in projects that span CX strategy, journey mapping, and implementation. They deliver outstanding service and support EY’s purpose of “building a better working world.”

Your role will be dynamic and multifaceted – balancing client delivery, team leadership, and strategic initiatives to support the growth of both EY and our clients.

Your Key Responsibilities

• Lead Customer & Growth portfolio workstreams in the telco sector independently, ensuring timely and high-quality delivery of growth-focused, customer-centric solutions that align with the client’s strategic objectives. This includes driving initiatives such as customer experience strategies, digital product development, go-to-market strategies, partnership models, and CVM programs.
• Serve as a key client contact, leading discussions, presenting insights, and building long-term relationships with senior stakeholders.
• Facilitate key client meetings, workshops, and stakeholder engagements to align on strategic priorities.
• Collaborate with Senior Managers, Directors and Partners on project management, resourcing, and risk mitigation.
• Collaborate with cross-functional teams to develop personas, customer journeys, and capability frameworks tailored to the client’s needs.
• Facilitate design workshops, stakeholder engagements, and client meetings to align on Customer & Growth priorities.
• Analyze market trends, customer data, and industry benchmarks to uncover opportunities for innovation and business growth.
• Develop operating models, governance frameworks, and roadmaps to translate customer experience and growth strategies into tangible outcomes.
• Design and implement actionable strategies to drive organizational growth, in areas such as revenue generation, market expansion, and customer engagement initiatives.
• Manage and mentor Managers, Assistant Managers, Senior Consultants and Consultants, fostering a high-performance team culture.
• Support business development efforts by contributing to client RFP and RFI responses through developing points of view, methodologies, and supporting administrative processes.
• Support the development of EY’s Customer & Growth competency by contributing to the development of thought leadership, tools, and methodologies.

Skills and Attributes for Success

• Deep understanding on Telco industry across the region with particular focus on KSA market.
• Strong leadership and team management capabilities, with experience in guiding and developing junior team members.
• Exceptional communication and client-facing skills, with the ability to build relationships and influence stakeholders.
• Proven ability to independently drive workstreams and manage multiple priorities in fast-paced environments.
• Analytical and strategic thinking, with a customer-centric and results-oriented mindset.
• Ability to develop and implement CX strategies that align with business objectives and market trends.
• Expertise in designing and executing growth strategies, including revenue optimization and market expansion.
• Proficiency in stakeholder engagement and facilitation, ensuring alignment across complex organizations.

To Qualify for the Role, You Must Have

• A bachelor’s or master’s degree with a minimum of 10+ years of experience in telco industry, customer experience strategy, journey design, or growth strategy consulting.
• Demonstrated experience in leading workstreams and managing deliverables in a consulting or industry setting.
• Deep understanding of the Telco products and services.
• Proven experience in designing and executing end-to-end GTM strategies.
• Proven expertise in designing customer journeys, service models, and CX enablers (e.g., Voice of the Customer).
• Strong foundational knowledge of business design principles, including operating models, KPI development, and strategy execution.
• Experience in conducting benchmarking and integrating best practices into consulting recommendations.
• Expertise in leading stakeholder discussions, workshops, and cross-functional initiatives.

Ideally, You Will Also Have

• Sector-specific knowledge in industries such as government, financial services, hospitality or mobility, with insights into sector-specific customer behaviors and expectations.
• Familiarity with advanced methodologies like design thinking, agile project management, and digital transformation strategies to drive innovative and customer-focused solutions.
• Familiarity with customer experience platforms (e.g., Qualtrics, Medallia), analytics tools (e.g., Tableau, Power BI), and CRM systems (e.g., Salesforce, MS Dynamics) to optimize customer interactions and operational efficiency.
• Exposure to emerging technologies and trends, such as AI-driven personalization, omnichannel strategies, and data-driven decision-making to enhance customer engagement and satisfaction.
• Experience in developing and implementing growth strategies, including market entry, sales enablement, or revenue optimization.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY| Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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Press Tab to Move to Skip to Content Link

Location: Riyadh

Other locations: Primary Location Only

Date: Jul 2, 2025

Requisition ID: 1622666

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

In a world of dramatic and fast-paced change, the ability to deliver seamless and innovative customer experiences is critical. As a consulting professional as part of our Customer & Growth practice, you will help clients design and deliver exceptional experiences that align with their vision and strategic objectives. Joining one of our high-performing, globally integrated teams, you will work closely with our clients to ensure they deliver value through strategic design and customer-centric solutions.

You will own workstreams, lead project teams, and act as a primary client contact, ensuring that engagements align with EY’s strategic objectives and client needs. Working in a globally connected and high-performing environment, you will help clients develop customer-centric and growth-driven strategies while contributing to the ongoing development of our practice.

With access to EY’s structured learning and leadership development programs, you will refine your expertise in customer experience, digital transformation, and growth strategy, preparing for the next step in your career.

The Opportunity

Customer & Growth – Director

We are looking for seasoned telco professionals to join our leading Customer & Growth team. Our consultants are passionate about shaping innovative Go to Market Strategies and CX strategies and delivering tangible impact. They bring a strategic, analytical, and creative mindset to help our clients design cutting-edge products, experiences and operational models.

Our consultants work collaboratively with clients to craft compelling strategies, develop customer journeys, go-to-market plans, CVM tactics, top-line & bottom-line enhancements, contact center optimization, product development improvements and establish operating models that reflect best practices and innovation. They ensure alignment with organizational goals while fostering a customer-first culture.

Our consultants excel in dynamic, fast-paced environments and thrive in projects that span CX strategy, journey mapping, and implementation. They deliver outstanding service and support EY’s purpose of “building a better working world.”

Your role will be dynamic and multifaceted – balancing client delivery, team leadership, and strategic initiatives to support the growth of both EY and our clients.

Your Key Responsibilities

• Lead Customer & Growth portfolio workstreams in the telco sector independently, ensuring timely and high-quality delivery of growth-focused, customer-centric solutions that align with the client’s strategic objectives. This includes driving initiatives such as customer experience strategies, digital product development, go-to-market strategies, partnership models, and CVM programs.
• Serve as a key client contact, leading discussions, presenting insights, and building long-term relationships with senior stakeholders.
• Facilitate key client meetings, workshops, and stakeholder engagements to align on strategic priorities.
• Collaborate with Senior Managers, Directors and Partners on project management, resourcing, and risk mitigation.
• Collaborate with cross-functional teams to develop personas, customer journeys, and capability frameworks tailored to the client’s needs.
• Facilitate design workshops, stakeholder engagements, and client meetings to align on Customer & Growth priorities.
• Analyze market trends, customer data, and industry benchmarks to uncover opportunities for innovation and business growth.
• Develop operating models, governance frameworks, and roadmaps to translate customer experience and growth strategies into tangible outcomes.
• Design and implement actionable strategies to drive organizational growth, in areas such as revenue generation, market expansion, and customer engagement initiatives.
• Manage and mentor Managers, Assistant Managers, Senior Consultants and Consultants, fostering a high-performance team culture.
• Support business development efforts by contributing to client RFP and RFI responses through developing points of view, methodologies, and supporting administrative processes.
• Support the development of EY’s Customer & Growth competency by contributing to the development of thought leadership, tools, and methodologies.

Skills and Attributes for Success

• Deep understanding on Telco industry across the region with particular focus on KSA market.
• Strong leadership and team management capabilities, with experience in guiding and developing junior team members.
• Exceptional communication and client-facing skills, with the ability to build relationships and influence stakeholders.
• Proven ability to independently drive workstreams and manage multiple priorities in fast-paced environments.
• Analytical and strategic thinking, with a customer-centric and results-oriented mindset.
• Ability to develop and implement CX strategies that align with business objectives and market trends.
• Expertise in designing and executing growth strategies, including revenue optimization and market expansion.
• Proficiency in stakeholder engagement and facilitation, ensuring alignment across complex organizations.

To Qualify for the Role, You Must Have

• A bachelor’s or master’s degree with a minimum of 10+ years of experience in telco industry, customer experience strategy, journey design, or growth strategy consulting.
• Demonstrated experience in leading workstreams and managing deliverables in a consulting or industry setting.
• Deep understanding of the Telco products and services.
• Proven experience in designing and executing end-to-end GTM strategies.
• Proven expertise in designing customer journeys, service models, and CX enablers (e.g., Voice of the Customer).
• Strong foundational knowledge of business design principles, including operating models, KPI development, and strategy execution.
• Experience in conducting benchmarking and integrating best practices into consulting recommendations.
• Expertise in leading stakeholder discussions, workshops, and cross-functional initiatives.

Ideally, You Will Also Have

• Sector-specific knowledge in industries such as government, financial services, hospitality or mobility, with insights into sector-specific customer behaviors and expectations.
• Familiarity with advanced methodologies like design thinking, agile project management, and digital transformation strategies to drive innovative and customer-focused solutions.
• Familiarity with customer experience platforms (e.g., Qualtrics, Medallia), analytics tools (e.g., Tableau, Power BI), and CRM systems (e.g., Salesforce, MS Dynamics) to optimize customer interactions and operational efficiency.
• Exposure to emerging technologies and trends, such as AI-driven personalization, omnichannel strategies, and data-driven decision-making to enhance customer engagement and satisfaction.
• Experience in developing and implementing growth strategies, including market entry, sales enablement, or revenue optimization.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY| Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
#J-18808-Ljbffr