109 Desktop Support jobs in Saudi Arabia

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We are shaping the future of currency based on 170

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to digital, physical or electronic payments. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

• Maintain essential IT helpdesk operations, including all computer systems, network tools, and software.
• Maintain and monitor all desk devices health.
• Maintain and manage Voice over IP system.
• Maintain IT assets.

• Manage the end point devises (PC, Laptop, IP devises, etc.….) MBCC facility in Dammam.
• Support end point hardware and software for employees and customers.
• End point image creation deployment and maintenance.
• Maintain integration between end point computers and devices like (Weighting scales, barcode printers, barcode scanners, normal printers, speakers, microphones, bill counters, coin counters, etc.… )
• Apply software patches software updates to end point computers and devices.
• Maintain and troubleshoot IT equipment’s like laptops PC, printers, and related input and output devices.
• Apply the preventive/routine maintenance to the endpoint devices.
• Maintain and manage file and print servers.
• Randomly audit end point devices and check security compliance.
• Manage windows server update service and insures automatic updates.
• Monitor and manage network interfaces on the access layer network devices.
• Monitor antimalware servers and prepare end point protection reports.
• Manage Active directory users and computers that is delegated by the IT team lead.
• Implementation of and compliance to IT security standards for endpoint devices.
• Manage physical security for employees and devices as per operational standards.
• Support security team in deployment of CCTV devices and cameras.
• Receive IT incident reporting from employees by phone, email or any communication system.
• Respond and update IT tickets on the IT ticketing system.
• Escalate issues to the next level of support if necessary as per ITIL standards.
• Maintain user’s accounts and mail boxes for employees and devices.
• Prepare daily, weekly and monthly reports related to end point devices or user accounts.
• Work in one of three shifts along the working day to cover the business requirements.
• Handles any additional duties as directed by the IT Team lead.

• Minimum 2 years of experience
• Experience working in a busy environment handling administrative matters
• Strong communication skills (Arabic and English)
• Ability to multitask

$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

We are looking forward to receiving your application!

Select how often (in days) to receive an alert:

We are shaping the future of currency based on 170

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to digital, physical or electronic payments. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

• Maintain essential IT helpdesk operations, including all computer systems, network tools, and software.
• Maintain and monitor all desk devices health.
• Maintain and manage Voice over IP system.
• Maintain IT assets.

• Manage the end point devises (PC, Laptop, IP devises, etc.….) MBCC facility in Dammam.
• Support end point hardware and software for employees and customers.
• End point image creation deployment and maintenance.
• Maintain integration between end point computers and devices like (Weighting scales, barcode printers, barcode scanners, normal printers, speakers, microphones, bill counters, coin counters, etc.… )
• Apply software patches software updates to end point computers and devices.
• Maintain and troubleshoot IT equipment’s like laptops PC, printers, and related input and output devices.
• Apply the preventive/routine maintenance to the endpoint devices.
• Maintain and manage file and print servers.
• Randomly audit end point devices and check security compliance.
• Manage windows server update service and insures automatic updates.
• Monitor and manage network interfaces on the access layer network devices.
• Monitor antimalware servers and prepare end point protection reports.
• Manage Active directory users and computers that is delegated by the IT team lead.
• Implementation of and compliance to IT security standards for endpoint devices.
• Manage physical security for employees and devices as per operational standards.
• Support security team in deployment of CCTV devices and cameras.
• Receive IT incident reporting from employees by phone, email or any communication system.
• Respond and update IT tickets on the IT ticketing system.
• Escalate issues to the next level of support if necessary as per ITIL standards.
• Maintain user’s accounts and mail boxes for employees and devices.
• Prepare daily, weekly and monthly reports related to end point devices or user accounts.
• Work in one of three shifts along the working day to cover the business requirements.
• Handles any additional duties as directed by the IT Team lead.

• Minimum 2 years of experience
• Experience working in a busy environment handling administrative matters
• Strong communication skills (Arabic and English)
• Ability to multitask

$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

We are looking forward to receiving your application!

Job Title: Desktop Support Technician

Category: Permanent

Country: Kingdom of Saudi Arabia

Applications Accepted By Email:

Subject Line: Desktop Support Technician

Role and Responsibilities:

• Equip workstations with computers and necessary peripherals, including scanning computers (storage disk, mouse, keyboards, etc.).
• Install and configure appropriate programs and functions according to specifications.
• Install and configure hardware and software components for ease of use.
• Troubleshoot hardware and software problems.
• Repair or replace damaged devices.
• Perform full system upgrades to ensure compatibility with software.
• Install and upgrade antivirus software to ensure security.
• Conduct tests and evaluations for new software and hardware.
• Support users and report bugs.
• Maintain technical documentation.
• Provide technical support via phone, remote access, or site visits.
• Respond to IT requests, maintaining hardware, software, and network components.
• Set up workstations with necessary computers and peripherals such as printers, scanners, and video conferencing equipment.
• Guide users on operating new software and computers.
• Organize and schedule maintenance to avoid disrupting workflows.
• Diagnose and resolve problems through troubleshooting.
• Maintain records of repairs and maintenance schedules.
• Identify shortages in computers or network equipment and request replacements.
• Reformat, update, or maintain personal computers and accessories.
• Connect computers to Active Directory and prepare reports.
• Install systems using WDS.
• Examine computer networks and connect peripheral devices.
• Check wireless transmitters and receivers.

Preferred Skills & Education:

• Diploma in Computer Hardware or equivalent.
• Local with transferable Iqama.

Work Visa is available for Pakistan only.

Job Title: Desktop Support Technician

Category: Permanent

Country: Kingdom of Saudi Arabia

Applications Accepted By Email:

Subject Line: Desktop Support Technician

Role and Responsibilities:

• Equip workstations with computers and necessary peripherals, including scanning computers (storage disk, mouse, keyboards, etc.).
• Install and configure appropriate programs and functions according to specifications.
• Install and configure hardware and software components for ease of use.
• Troubleshoot hardware and software problems.
• Repair or replace damaged devices.
• Perform full system upgrades to ensure compatibility with software.
• Install and upgrade antivirus software to ensure security.
• Conduct tests and evaluations for new software and hardware.
• Support users and report bugs.
• Maintain technical documentation.
• Provide technical support via phone, remote access, or site visits.
• Respond to IT requests, maintaining hardware, software, and network components.
• Set up workstations with necessary computers and peripherals such as printers, scanners, and video conferencing equipment.
• Guide users on operating new software and computers.
• Organize and schedule maintenance to avoid disrupting workflows.
• Diagnose and resolve problems through troubleshooting.
• Maintain records of repairs and maintenance schedules.
• Identify shortages in computers or network equipment and request replacements.
• Reformat, update, or maintain personal computers and accessories.
• Connect computers to Active Directory and prepare reports.
• Install systems using WDS.
• Examine computer networks and connect peripheral devices.
• Check wireless transmitters and receivers.

Preferred Skills & Education:

• Diploma in Computer Hardware or equivalent.
• Local with transferable Iqama.

Work Visa is available for Pakistan only.

Direct message the job poster from HCLTech

1. Serve as the primary helpdesk contact for supplier inquiries related to SAP Ariba onboarding, integration, and transaction issues.

2. Provide technical and functional support for supplier collaboration and enablement activities including Supplier Registration, Sourcing & Contract Module, P2P (PO to Payment) enablement (email, cXML, EDI).

3. Troubleshoot supplier issues and escalate complex problems to the Supplier Enablement Lead or SAP support.

4. Maintain and update knowledge base articles and support documentation.

5. Track and manage support tickets using internal ticketing systems.

6. Assist suppliers with Ariba Network registration, account configuration, and catalog uploads.

7. Support integration testing and validation in the Ariba Test Environment.

8. Collaborate with internal teams (Procurement, IT, Change Management) to ensure timely resolution of supplier issues.

9. Monitor supplier enablement KPIs and prepare regular reports for leadership.

10. Participate in continuous improvement initiatives to enhance the supplier support experience. 11. Strong communication, problem-solving, and multitasking skills

12. Customer-centric mindset with patience for non-technical users

Qualification: a) Bachelor’s degree in Business, Information Systems, or a related field. b) 5+ years of experience in a helpdesk or support role, preferably in procurement or ERP systems. c) Familiarity with SAP Ariba modules (especially Supplier Network, P2P, and Sourcing). d) Understanding of EDI, cXML, and other integration protocols. e) Strong problem-solving and communication skills. f) Experience with ticketing systems (e.g., ServiceNow, Zendesk). g) Proficiency in Microsoft Office Suite

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at HCLTech by 2x

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Looking for a motivated and tech-savvy Help Desk Technician to join our team for a project-based role in Riyadh

Joining Date:

Immediately

Location: Riyadh

Key Responsibilities:

• Provide first level support to end-users
• Troubleshoot hardware, software, and network issues
• Respond to support tickets in a timely manner
• Escalate unresolved issues when necessary
• Assist in the Installation and configuration of IT systems

Required Qualifications:

• 1 – 2 years of relevant IT support / help desk experience
• Good understanding of basic networking and troubleshooting techniques
• Strong communication and problem-solving skills
• Ability to work under pressure in a project environment
• Great organizational & Time management

Education/ Certification:

• Bachelor’s degree in Engineering / IT / Computer Science / or any relative field