8 Clinic Administrator jobs in Saudi Arabia

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MAJOR DUTIES and RESPONSIBILITIES

• Ensures through his actions, either directly or indirectly that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics.
• Lead, develop and manage Patient Services' Managers, Supervisors, Coordinators and support staff.
• Plan, schedule and direct the work of the department’s staff to meet the hospital objectives and needs of patients.
• Implement Policies and Procedures as well as Rules and Regulations of the Hospital related to the admin Staff and the department.
• Assist in preparation of any required budget reports.
• Hold & Chair all departmental meetings (monthly or when needed) or appoint a designee to chair meetings in his absence and document the minutes of meeting.
• Works closely with other Heads in developing policies and procedures to promote quality health care. Reviews & update departmental policies and procedures using JCIA & CBAHI standards every three years or when needed.
• Maintain a high level of enthusiasm among employees by enlisting them in skills development and leadership projects
• Monitors retention and development of Patient Services employees.
• Participate in the recruitment process in his/her department by updating the departmental staffing plan on an annual basis, reviewing credentials of job applicants and recommending hiring.
• Provide orientation and training for all staff of the duties and responsibilities for the department or service to which they are assigned.
• Develop, implement and monitor annual budget.
• Develop, implement and evaluate departmental goal and objectives.
• Develops a quality plan for procedures and projects and analyses the outcome based on JCIA/CBAHI standards.
• Enforces all patient rights per department’s policies and procedures.
• Monitors and evaluates the activities of Out Patient Services (OPD,ER, OHG, Social Services & Switch Board) based on established Policies and Procedures and JCIA standards and implement changes as per Quality plan.
• Responsible to monitor and maintain staff performance, by developing annual performance evaluations to test the employees’ competencies and by suggesting training needs and career objectives for employees in the coming years.
• Recommend space, medical technology, equipment, staffing, and other resources needed by the department or service and have a process in place to respond to shortages.
• Provides leadership skills in developing the willingness and desire to work toward common objectives.
• Maintains confidentiality regarding patient information and regarding administrative matters of a confidential nature.
• Produces written communications, assessments, proposals and administrative documents that are timely and high quality work products required to effectively accomplish duties as Director of the Department
• Demonstrates the ability to listen to others in promoting effective communication.
• Delegates or approves leave and vacations for staff in his department according to work needs.
• Approves changes in work schedules. Advises and approves overtime duty. Recommends compensation time for staff within the department according to work needs.
• Ensure compliance with all relevant law and regulations e.g law and regulations related to recruitment, patient rights, and physical environment.
• Responsible for the motivation and the inspiration of the department staff.
• Submits monthly reports to the Hospital administration and any other additional reports as required.
• Performs other applicable tasks and duties assigned within the realm of his/her knowledge, skills and abilities.

Reporting to:

• Director General
• Manager Medical Approval
• Head of ADT/Referral/ER Registration services
• Manager Room services and kitchen
• Duty Manager
• Case Manager
• All Patient services staff

QUALIFICATIONS:

Education

• BA in Healthcare Management, Business Administration or equivalent.
• Masters in Healthcare Management or equivalent is preferred.

Experience

• Required Minimum of 10 years post graduate experience in large healthcare organizations with 5 years of recent managerial experience.
• Desirable ten years post graduate experience in Patient service positions.

SPECIAL REQUIREMENTS / SKILLS:

• Excellent verbal and written communication skills.
• Excellent critical thinking skills.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software to prepare reports and policies.
• Organized and accurate, capable of identifying the key issues.

• Seniority level Director

• Employment type Full-time

• Job function Health Care Provider and Other
• Industries Hospitals and Health Care, Hospitals, and Medical Practices

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Job Description Summary
The Senior Patient financial Services Advisor coordinates complex eligibility and coverage issues, provides direct assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services.

Strategic Roles & Responsibilities
• Implement policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issues
• Provide direct support to patients regarding their financial responsibilities and insurance coverage

Operational Roles & Responsibilities
• Confirm insurance coverage and eligibility for complex cases to ensure accurate billing and clear communication of financial responsibilities Help patients understand their benefits resolve coverage discrepancies and work with insurance companies to address and rectify any issues
• Assist patients with financial responsibilities charges payment expectations and copayments and process payment plans discounts or financial assistance options
• Resolve straightforward issues and manage or escalate complex cases as necessary
Minimum Education Required
Bachelor degree in Finance, Healthcare Management, or a related field
Professional Certifications Required
None
Years of Experience
Minimum 6 years' experience in Healthcare Financial Services
Languages
English:Advanced ; Arabic:Fully Proficient
Functional Competencies
• Due Diligence
• Audit Reporting
• Data Collection

Company Industry

• Medical
• Medical Devices

Department / Functional Area

• Finance
• Treasury

Keywords

• SENIOR PATIENT FINANCIAL SERVICES ADVISOR.

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• Jobs in Dammam And Khobar And Eastern Province

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SENIOR PATIENT FINANCIAL SERVICES SPECIALIST.

CFO

30008788

Business Unit Lead

The Senior Patient Financial Services Specialist reviews and approves daily reconciliation reports, oversees complex eligibility and coverage issues, guides on special cases reduced payment and medical discounts, provides direct and indirect assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services.

20

• Ensure patient financial services and eligibility processes comply with relevant regulations and standards
• Implement and review policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issues
• Mentorship on providing support to patients regarding their financial responsibilities and insurance coverage
• Collaborate and foster open and candid communication with various departments such as preauthorization billing collections and insurance to ensure a seamless and compliant financial services experience Perform regular monitoring the internal and external referrals for efficiency

80

• Oversee and manage cases involving reduced payments and medical discounts ensuring patients receive the necessary financial assistance
• Resolve and manage or escalate complex financial issues and coverage discrepancies
• Review and approve daily reconciliation reports and maintain detailed reconciliation records to ensure accuracy and completeness of financial transactions
• Develop and implement procedures for handling financial adjustments and evaluate the effectiveness of financial assistance programs
• Collaborate with other departments as required and prepare management reports to support informed decisionmaking

None

Minimum 13 years' experience in Healthcare Financial Services

English:Fully Proficient ; Arabic:Fully Proficient

• Audit Reporting
• Data Collection

• Integrity
• Accountability
• Cybersecurity
• Person-Centered Care

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

No

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

SENIOR PATIENT FINANCIAL SERVICES SPECIALIST.

CFO

30008788

Business Unit Lead

The Senior Patient Financial Services Specialist reviews and approves daily reconciliation reports, oversees complex eligibility and coverage issues, guides on special cases reduced payment and medical discounts, provides direct and indirect assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services.

20

• Ensure patient financial services and eligibility processes comply with relevant regulations and standards
• Implement and review policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issues
• Mentorship on providing support to patients regarding their financial responsibilities and insurance coverage
• Collaborate and foster open and candid communication with various departments such as preauthorization billing collections and insurance to ensure a seamless and compliant financial services experience Perform regular monitoring the internal and external referrals for efficiency

80

• Oversee and manage cases involving reduced payments and medical discounts ensuring patients receive the necessary financial assistance
• Resolve and manage or escalate complex financial issues and coverage discrepancies
• Review and approve daily reconciliation reports and maintain detailed reconciliation records to ensure accuracy and completeness of financial transactions
• Develop and implement procedures for handling financial adjustments and evaluate the effectiveness of financial assistance programs
• Collaborate with other departments as required and prepare management reports to support informed decisionmaking

None

Minimum 13 years' experience in Healthcare Financial Services

English:Fully Proficient ; Arabic:Fully Proficient

• Audit Reporting
• Data Collection

• Integrity
• Accountability
• Cybersecurity
• Person-Centered Care

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

No

Part-time, 16 hours/week

Day shift 7:30am to 4:30pm

Onsite

Summary :

The Medical Assistant role provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse.

Responsibilities :

1. Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
2. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
3. Collects, processes, and submits laboratory specimens in accordance with policy and procedure
4. Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
5. Accurate and timely documentation of care within EPIC system
6. Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed
7. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
8. Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
9. Cleans, stocks, and prepares examination rooms
10. Develops and maintains positive relationships with patients, families, and colleagues
11. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
12. Other duties assigned

Other information:

Technical Expertise

1. Experience in phlebotomy is preferred.
2. Knowledge of and experience in medical terminology is required.
3. Experience working in healthcare environment is preferred.
4. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
5. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

Education and Experience

1. Education: High School Diploma or equivalent is required.
2. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required.
3. Certification:Basic Life Support (BLS) training from the American Heart Association is required.
4. Certification: Medical Assistant certification preferred.
5. Years of relevant experience: no experience required.
6. Years of experience supervising: None.

.

Part Time

FTE: 0.4000

Status: Onsite

Part-time, 16 hours/week

Day shift 7:30am to 4:30pm

Onsite

$2,000 Sign on bonus (taxable) available

Summary :

The Medical Assistant role provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse.

Responsibilities :

1. Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
2. Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse
3. Collects, processes, and submits laboratory specimens in accordance with policy and procedure
4. Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes
5. Accurate and timely documentation of care within EPIC system
6. Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed
7. Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures
8. Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
9. Cleans, stocks, and prepares examination rooms
10. Develops and maintains positive relationships with patients, families, and colleagues
11. Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members
12. Other duties assigned

Other information:

Technical Expertise

1. Experience in phlebotomy is preferred.
2. Knowledge of and experience in medical terminology is required.
3. Experience working in healthcare environment is preferred.
4. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
5. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred.

Education and Experience

1. Education: High School Diploma or equivalent is required.
2. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required.
3. Certification:Basic Life Support (BLS) training from the American Heart Association is required.
4. Certification: Medical Assistant certification preferred.
5. Years of relevant experience: no experience required.
6. Years of experience supervising: None.

.

Part Time

FTE: 0.4000

Status: Onsite