147 Care jobs in Saudi Arabia

RN Care Manager.Advanced Primary Care

University Hospitals Pain Management

Posted today

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Job Description

Description

Location: Medina IM/FM/Peds and IMA

40 hrs/wk M-F

A Brief Overview

Under general supervision of the Supervisor, APC Care Management, the APC Administrator and the Ambulatory Site Clinical Lead provider (MD/DO, APRN, PA), perform as a member of the healthcare team to apply the nursing process when making nursing judgments and decisions specific to assessment, planning, implementation/delivery, and evaluation of patient care, and documenting relevant data and care processes. The RN Care Manager will facilitate communication between the patients and their Primary Care Providers. In addition, the RN Care Manager will assist with chronic disease action plans, transitional care management, Advance Directives planning, Annual Wellness Visits, and preventative care utilizing assessment skills both in person and telephonically. This RN position will be a resource for other team members and critical thinking skills are a must

What You Will Do

  • Exercise professional nursing judgment appropriate to the level of care needed, and prioritizing patient acuity and workload demands. The RN Care Manager will function with greater autonomy by consistently demonstrating independent clinical decision making abilities.
  • Provide patient care in a manner that demonstrates nursing knowledge and technical competence; recognize significant changes in patient’s condition/situation and take appropriate action. Communicate with patient/family including but not limited to relaying physician orders and changes in the plan of care, etc.
  • Assist and provide guidance to other staff members by acting as a nursing resource; appropriately delegate duties in accordance with appropriate rules/regulations and professional standards of nursing practice; promote team collaboration in meeting the needs of the patient/family.
  • Work as a leader in the Advanced Care Model in the ambulatory practice as assigned and work collaboratively with the APC Administrator and Director of APP & UHPS Nursing to drive system wide initiatives and changes
  • RN care management integrated into Primary Care office responsible for managing patient’s care across the continuum
  • Analyze sources of data to identify high risk patients and member groups
  • Manage high risk patients including patients with multiple comorbidities or high risk for readmission
  • Develop longitudinal care planning that includes assessment, planning, implementation and monitoring
  • Coordinate continuity of care with patients and families following hospital admission, discharge and ER visits
  • Advocate for patients by assisting in navigation of the health system
  • Communicate to the care team the patient’s goals and progress
  • Participate in quality improvement initiatives
  • Participate on data collection team to evaluate health outcomes, trends, utilization, cost reductions, and programmatic evaluation for areas of improvement
  • Provide 1 on 1 office visits for patients to implement care planning
  • Provide health and disease education to patients and families, including group education opportunities
  • Support patients in self-management of their disease and behavior modification interventions
  • As a member of the community care team, identifies appropriate resources including specialists, facilities, and external healthcare organization supports to provide an interdisciplinary approach
  • Collaborate with office staff in the coordination of individual patient care needs
  • Support and facilitate advanced care planning for patients and their families
  • Demonstrate proficiency and act as an expert role model in the performance of patient care

Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
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CARE ASSISTANT 3.

Johns Hopkins Aramco Healthcare

Posted 12 days ago

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Job Description

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The Care Assistant 3 works within Johns Hopkins Aramco Healthcare Nursing department in Dhahran, Al Hasa, Ras Tanura, Udhailiyah, and Abqaiq at various hours during the assigned shift(s) as required in the designated Unit/Clinics of the JHAH Organizations and provides assistance to Nursing Service personnel .- which include but not limited to: performing a variety of non.-clinical assigned routine duties; acting as an escort for patient transport within hospital/district areas as assigned; assisting in the maintenance of a clean, and safe environment .- in order to provide competent and reliable Care Assistance support to the JHAH Nursing Organization.

Strategic Roles & Responsibilities %

00

Strategic Roles & Responsibilities Operational Roles & Responsibilities %

100

Operational Roles & Responsibilities
  • Perform under the direct supervision of the nursing staff a variety of activities aligned with parameters of the philosophy objectives policies and procedures of the Johns Hopkins Aramco Healthcare Organization These include
  • Distribute and collects patients food trays
  • Assist with the transport and moving of patients both in the assigned unit and throughout the medical facility as a nonclinical porter
  • Make up fresh beds and stripes soiled linen from occupied beds
  • Trace and record all unit material and equipment movements as directed
  • Responsible for stock inventory as directed by charge nurse
  • Support unit material and supplies retrieval and inventory
  • Responsible for equipment cleanliness functionality and inventory reports and removes broken equipment from the unit and delivers to repair area
  • Provide comfort measures during procedure if chaperoning and always cleans area after the procedure
  • Maintain a clean safe and orderly environment by keeping unit clean and disposing of soiled contaminated items appropriately
  • Maintain infection control and safety awareness
  • Assist the nurses and other staff as needed within their job description
  • Practice within the established standards policies and procedures
  • Participate in staff mandatory training and development programs ie fire and disaster drills and mock codes to enhance personal growth and development
  • Deliver formsurgent specimens when required
  • Assist with the transport and moving of patients both in the assigned unit and throughout the medical facility as a nonclinical porter
12 years including high school is required.Diploma or higher education in any healthcare field is preferred.Professional Certifications Required

Valid Basic Life Support/Heart Saver certification

Years of Experience

Minimum of 5 years’ experience in a health care setting.

Languages

English:Fully Proficient ; Arabic:Preferred

  • Audit Reporting
  • Data Collection
Core Competencies
  • Integrity
  • Accountability
  • Cybersecurity
  • Person-Centered Care
Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

No

Supplemental Work/Experience/Education Information #J-18808-Ljbffr
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CARE ASSISTANT 3.

Johns Hopkins Aramco Healthcare

Posted 12 days ago

Job Viewed

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Job Description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

The Care Assistant 3 works within Johns Hopkins Aramco Healthcare Nursing department in Dhahran, Al Hasa, Ras Tanura, Udhailiyah, and Abqaiq at various hours during the assigned shift(s) as required in the designated Unit/Clinics of the JHAH Organizations and provides assistance to Nursing Service personnel .- which include but not limited to: performing a variety of non.-clinical assigned routine duties; acting as an escort for patient transport within hospital/district areas as assigned; assisting in the maintenance of a clean, and safe environment .- in order to provide competent and reliable Care Assistance support to the JHAH Nursing Organization.

Strategic Roles & Responsibilities %

00

Strategic Roles & Responsibilities Operational Roles & Responsibilities %

100

Operational Roles & Responsibilities
  • Perform under the direct supervision of the nursing staff a variety of activities aligned with parameters of the philosophy objectives policies and procedures of the Johns Hopkins Aramco Healthcare Organization These include
  • Distribute and collects patients food trays
  • Assist with the transport and moving of patients both in the assigned unit and throughout the medical facility as a nonclinical porter
  • Make up fresh beds and stripes soiled linen from occupied beds
  • Trace and record all unit material and equipment movements as directed
  • Responsible for stock inventory as directed by charge nurse
  • Support unit material and supplies retrieval and inventory
  • Responsible for equipment cleanliness functionality and inventory reports and removes broken equipment from the unit and delivers to repair area
  • Provide comfort measures during procedure if chaperoning and always cleans area after the procedure
  • Maintain a clean safe and orderly environment by keeping unit clean and disposing of soiled contaminated items appropriately
  • Maintain infection control and safety awareness
  • Assist the nurses and other staff as needed within their job description
  • Practice within the established standards policies and procedures
  • Participate in staff mandatory training and development programs ie fire and disaster drills and mock codes to enhance personal growth and development
  • Deliver formsurgent specimens when required
  • Assist with the transport and moving of patients both in the assigned unit and throughout the medical facility as a nonclinical porter
12 years including high school is required.Diploma or higher education in any healthcare field is preferred.Professional Certifications Required

Valid Basic Life Support/Heart Saver certification

Years of Experience

Minimum of 5 years’ experience in a health care setting.

Languages

English:Fully Proficient ; Arabic:Preferred

  • Audit Reporting
  • Data Collection
Core Competencies
  • Integrity
  • Accountability
  • Cybersecurity
  • Person-Centered Care
Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

No

Supplemental Work/Experience/Education Information #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

CARE ASSISTANT 3.

Johns Hopkins Aramco Healthcare

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

The Care Assistant 3 works within Johns Hopkins Aramco Healthcare Nursing department in Dhahran, Al Hasa, Ras Tanura, Udhailiyah, and Abqaiq at various hours during the assigned shift(s) as required in the designated Unit/Clinics of the JHAH Organizations and provides assistance to Nursing Service personnel .- which include but not limited to: performing a variety of non.-clinical assigned routine duties; acting as an escort for patient transport within hospital/district areas as assigned; assisting in the maintenance of a clean, and safe environment .- in order to provide competent and reliable Care Assistance support to the JHAH Nursing Organization.

Strategic Roles & Responsibilities %

00

Strategic Roles & Responsibilities Operational Roles & Responsibilities %

100

Operational Roles & Responsibilities
  • Perform under the direct supervision of the nursing staff a variety of activities aligned with parameters of the philosophy objectives policies and procedures of the Johns Hopkins Aramco Healthcare Organization These include
  • Distribute and collects patients food trays
  • Assist with the transport and moving of patients both in the assigned unit and throughout the medical facility as a nonclinical porter
  • Make up fresh beds and stripes soiled linen from occupied beds
  • Trace and record all unit material and equipment movements as directed
  • Responsible for stock inventory as directed by charge nurse
  • Support unit material and supplies retrieval and inventory
  • Responsible for equipment cleanliness functionality and inventory reports and removes broken equipment from the unit and delivers to repair area
  • Provide comfort measures during procedure if chaperoning and always cleans area after the procedure
  • Maintain a clean safe and orderly environment by keeping unit clean and disposing of soiled contaminated items appropriately
  • Maintain infection control and safety awareness
  • Assist the nurses and other staff as needed within their job description
  • Practice within the established standards policies and procedures
  • Participate in staff mandatory training and development programs ie fire and disaster drills and mock codes to enhance personal growth and development
  • Deliver formsurgent specimens when required
  • Assist with the transport and moving of patients both in the assigned unit and throughout the medical facility as a nonclinical porter
12 years including high school is required.Diploma or higher education in any healthcare field is preferred.Professional Certifications Required

Valid Basic Life Support/Heart Saver certification

Years of Experience

Minimum of 5 years’ experience in a health care setting.

Languages

English:Fully Proficient ; Arabic:Preferred

  • Audit Reporting
  • Data Collection
Core Competencies
  • Integrity
  • Accountability
  • Cybersecurity
  • Person-Centered Care
Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

No

Supplemental Work/Experience/Education Information #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Patient Care Assistant

King Faisal Specialist Hospital and Research Centre

Posted today

Job Viewed

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Job Description

Performs basic patient transport task. Assists in the daily functioning of the department in support of patient care.

**Essential Responsibilities and Duties**:

- Accompanies, transports and transfers patients and patient related items (chart, medication, etc.) as required.
- Follows established telephone etiquette. Seeks assistance where appropriate.
- Follows the chain of command in reporting incidents or concerns.
- Adheres to the Employee Code of Conduct. Maintains confidently at all time.
- Floats to, and covers other zones as assigned.
- Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to Supervisor.
- Contributes to patient satisfaction by responding to requests in a timely manner.
- Follows all Hospital related policies and procedures.
- Participates in self and other’s education, training and development, as applicable.
- Performs other related duties as assigned.

**Education**:
Intermediate School Education is required.

**Experience Required**:
No experience is required.

**Other Requirements(Certificates)**:
- Saudi Nationals only.
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Wound Care Nurse

Dr Sulaiman AlHabib Medical Centers

Posted today

Job Viewed

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Job Description

Join to apply for the Wound Care Nurse role at Dr Sulaiman AlHabib Medical Centers

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Job Purpose / Objective

Provides comprehensive wound care to patients using evidence-based practice. Responsible for assessment, observation, and provision of a safe standard of patient care and evaluation of its results. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies, is a resource person for physicians wound team and clinical staff. Participates in performance improvement plan of the organization.

Description

Job Purpose / Objective

Provides comprehensive wound care to patients using evidence-based practice. Responsible for assessment, observation, and provision of a safe standard of patient care and evaluation of its results. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies, is a resource person for physicians wound team and clinical staff. Participates in performance improvement plan of the organization.

Key Responsibilities / Accountabilities

  • Assesses the learning needs of nursing staff and collaborates with the Head Nurse Nursing Education to enhance staff knowledge on dealing with individuals at risk for developing ulcers or with existing ulceration based on clinical practice.
  • Performs wound assessment, reassessment and management for all patients as per policy. This includes neonates, pediatric, geriatric, and the general population.
  • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population being served.
  • Demonstrates thorough knowledge of wound assessment and staging system.
  • Establishes and updates standards of care, competencies, policies and procedures about wound care program to include patient care protocols and documentation tools.
  • Provide training and support in the provision of best updated nursing practice on wound care.
  • Assists the Head/ In-charge Nurses in identifying the need for change in current practice based on the available wound care materials and assists with the implementation of required changes based on needs and nursing care requirements in conjunction with HMG standards and guidelines.
  • Monitors hospital acquired pressure rates and leads the team for conducting Pressure Ulcer Prevalence Survey at least quarterly.
  • Consults other healthcare professionals/departments as appropriate to provide interdisciplinary approach specifically based on the patient’s needs.
  • Revises plan of care as indicated by the patient's response to treatment and evaluates overall plan for effectiveness.
  • Monitors compliance with wound care policy.
  • Participates in the education for and the evaluation of new products, equipment, technology and system processes to improve wound care management.
  • Participates in relevant education programs, in-services and workshops to increase professional competency and meet personal needs and goals.
  • Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selection and other adjunct therapies.
  • Provides basic wound care training and orientation to all newly hired nursing staff.
  • Reports unsafe practice, professional incompetence, professional misconduct and incapacity or unfitness to practice of any health care team member through appropriate channels.
  • Provides constructive feedback to members of the health care team in a timely manner.
  • Formulates a teaching plan based upon identified staff learning needs and evaluates effectiveness of learning.
  • Facilitates the implementation of new or revised policies and educational programs.
  • Demonstrates professional and educational ethics related to medical practice and patient confidentiality.
  • Assists in identifying patient/family education needs and participates in the development of patient/family education materials.
  • Provide patient and family education as per the needs.
  • Participate in person-centered care initiatives undertaken by HMG.
  • Enrich patient experience with compassion, respect and dignity.
  • Performs other applicable task and duties assigned within the realm of his/ her knowledge, skills and abilities.

Requirements

  • Education/ Professional Qualification Bachelor’s degree or Master’s Degree Professional - Preferably Nursing / Health Education
  • Experience Minimum of at least 5 years working experience in same specialty
  • Professional Licensing / Certification / Training Valid registration of Saudi Council

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Health Care Provider
  • Industries Hospitals and Health Care

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Home Care Physiotherapist

Riyadh, Riyadh Domo Ventures W.L.L.

Posted 1 day ago

Job Viewed

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Job Description

Position: Home Health Care Physiotherapist

Overview:

We urgently seek a dedicated Home Health Care Physiotherapist to provide exceptional care for our VIP client in Riyadh, Saudi Arabia. This role offers a unique opportunity to deliver personalized physiotherapy services in a high-profile, private setting.

Key Responsibilities:

  • Assess and evaluate the client's physical conditions in a home care setting.
  • Develop and implement individualized treatment plans tailored to the client's needs.
  • Perform advanced mobilization techniques and support rehabilitation for trauma or surgery recovery.
  • Educate the client and their family on injury prevention, health maintenance, and rehabilitation exercises.
  • Coordinate with other healthcare professionals as needed to ensure comprehensive care.
  • Plan and oversee physiotherapy programs to enhance the client's overall well-being.

Qualifications:

  • Bachelor's degree in Physiotherapy or Physical Therapy (minimum four-year course duration)
  • 2 to 7 years of professional experience in physiotherapy.
  • Valid physiotherapy license from home country.
  • Candidates currently in Saudi Arabia: preference will be given to those with a valid Saudi physiotherapy license.
  • Experience in providing home health care or working with VIP clients is highly desirable.

What Our ClientOffers:

  • A competitive salary and benefits.
  • An opportunity to work in a prestigious and supportive environment.
  • Personal and professional growth in a unique home care setting.

How to Apply:

If you are a qualified Physiotherapist interested in this exclusive opportunity, please submit your resume to .

We look forward to discussing how you can contribute to this exceptional care opportunity.

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Customer Care Manager

Jeddah, Makkah Kuehne+Nagel

Posted 2 days ago

Job Viewed

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Job Description

JOB DESCRIPTION

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be leading, directing, and optimizing your customer care team (CCL) to continuously provide customer excellence and sustainable growth across your scope of responsibility.

Utilizing your strong forwarding and market knowledge, you will drive service improvement activities to ensure customer satisfaction with our products, services, and features.

How you create impact

  • Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality and close collaboration with operational and commercial key stakeholders, along with sea logistics management to optimize the customer experience.
  • Own, monitor, and drive all sales activities.
  • Ensure best-in-class customer onboarding.
  • Continuously improve processes and controls, ensuring complete and correct customer contact data, service data, and changes in our systems, including customer reporting for SME customers.
  • Actively manage interfaces and the exchange of information, knowledge, and data with your team and other stakeholders involved to ensure effective, efficient shipment management.
  • Focus on continuous improvement of processes and controls, including customer complaint management, aiming for a consistent delivery against the customer promise.
  • Ensure delivery against all financial targets and strategic objectives across all CCLs.

What we would like you to bring

  • Strong customer relationship skills with a focus on engagement, retention, and service excellence.
  • Proven sales experience with the ability to drive and monitor commercial activities.
  • Expertise in customer onboarding and process optimization for seamless service delivery.
  • Proficient in data accuracy and reporting, especially for SME customer management.
  • Effective cross-functional communicator with experience in logistics coordination and stakeholder collaboration.

What's in it for you

We offer an employee-friendly environment for you to develop and grow into a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If you share our customer-centric approach, you can expect a comprehensive benefits package on top of a salary that grows with your career progression.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in people's lives around the world.

As a global leader with a strong heritage and a vision to move the world forward, we provide a safe, stable environment where your career can make a real difference. Whether delivering life-saving medicines, developing sustainable transportation solutions, or supporting local communities, your career will contribute to more than you can imagine.

We kindly advise placement agencies to refrain from submitting unsolicited profiles. Any submissions without prior signed agreement will be considered our property, and no fees will be paid.

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Customer Care Manager

Jeddah, Makkah Kuehne + Nagel AS

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be leading, directing and optimizing your customer care team (CCL) to continuously provide customer excellence and sustainable growth across your scope of responsibility.
Utilizing your strong forwarding + market knowledge, you will drive service improvement activities to ensure customer satisfaction with our products, services and features.

How you create impact

  • To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality and close collaboration with operational + commercial key stakeholders, along with sea logistics management to optimize the customer experience.
  • To own, monitor and drive all sales activities.
  • To ensure best-in-class customer onboarding.
  • To focus on continuous improvement of processes + controls, ensuring complete + correct customer contact data, service data + changes in our systems, including customer reporting for SME customers.
  • To actively manage interfaces + the exchange of information, knowledge + data with your team + other stakeholders involved to ensure effective, efficient shipment management.
  • To focus on continuous improvement of processes + controls, including customer complaint management, aiming for a consistent delivery against the customer promise.
  • To ensure delivery against all financial targets + strategic objectives across all CCLs.

What we would like you to bring

  • Strong customer relationship skills with a focus on engagement, retention, and service excellence.
  • Proven sales experience with the ability to drive and monitor commercial activities.
  • Expertise in customer onboarding and process optimization for seamless service delivery.
  • Proficient in data accuracy and reporting, especially for SME customer management.
  • Effective cross-functional communicator with experience in logistics coordination and stakeholder collaboration.

What's in it for you

We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

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Customer Care Manager

Riyadh, Riyadh Jobs for Humanity

Posted 3 days ago

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Job Description

Be among the first 25 applicants to apply for this position and get AI-powered advice on this job and more exclusive features.

Zinco is a leading company in the lighting and sanitary ware industry in Saudi Arabia, with over 30 years of experience. The company has played a key role in supporting the local economy and offers a wide range of products that meet international quality standards, as well as promising locally manufactured products. Zinco operates in all major cities through its showrooms and commercial partners. The company is committed to attracting and developing national talents in alignment with Saudi Vision 2030.

Job Objective

To develop and execute comprehensive marketing strategies that drive company growth and increase sales across retail and e-commerce channels. This includes brand management, enhancing customer experience, and leading both traditional and digital marketing efforts.

Responsibilities
  • Develop and implement customer service policies aligned with company goals.
  • Supervise daily operations of the customer care team and provide necessary support.
  • Handle complex and escalated customer issues with professionalism and urgency.
  • Monitor KPIs and service metrics to track performance and drive quality improvement.
  • Coordinate with internal departments (sales, logistics, technical) for smooth after-sales support.
  • Manage CRM systems and ensure data accuracy and integrity.
  • Deliver training, coaching, and development for the customer service team.
  • Analyze customer feedback and recommend improvements to enhance satisfaction.
  • Prepare and present service performance reports to senior management.
  • Ensure compliance with internal policies, quality standards, and regulatory requirements.
Qualifications
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 5–7 years of customer service experience, including at least 4 years in a managerial role.
  • Experience in lighting, sanitaryware, or retail sectors is preferred.
  • Strong leadership and communication skills.
  • Customer-centric mindset and strong problem-solving skills.
  • Proficiency in CRM systems and Microsoft Office.
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Non-profit Organizations

This job posting is active and available.

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