433 AI & Emerging Technologies jobs in Saudi Arabia

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Ai and emerging technologies Jobs in Saudi Arabia !

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

AI Product Manager / Customer Care

Unifonic, Inc.

Posted today

Job Viewed

Tap Again To Close

Job Description

workfromhome

Overview

Proudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As an AI Product Engineer, you will be instrumental in defining and leading the vision, strategy, and execution of AI-powered solutions that elevate customer experiences. You’ll play a key role in transforming emerging technologies—such as Large Language Models (LLMs), generative AI, and automation—into customer-centric products that deliver measurable business value.

Help us shape the future of communication by:

Responsibilities
  • Owning and maintaining the AI product roadmap, balancing innovation with business priorities while aligning with organizational goals.

  • Leading the development of AI/ML-powered solutions, working closely with data scientists, engineers, and cross-functional teams to deliver scalable, high-impact products.

  • Translating complex AI concepts into clear business outcomes, ensuring alignment between technical capabilities and customer needs.

  • Conducting customer and market research (interviews, competitive analysis, trend tracking) to uncover opportunities for AI-driven innovation.

  • Defining and monitoring success metrics and KPIs, using data-driven insights to iterate on features and optimize performance.

  • Managing the full product lifecycle from ideation, prototyping, and backlog prioritization to testing, deployment, and scaling.

  • Ensuring products are built with ethical AI principles, adhering to fairness, transparency, and data privacy best practices.

  • Partnering with customer-facing teams to gather feedback, validate solutions, and drive adoption.


Qualifications
  • 4+ years of product management experience with a proven track record of delivering successful products.

  • 1+ years leading AI initiatives or strong experience with data-driven products and demonstrated interest in AI/ML.

  • Solid understanding of AI technologies, including LLMs, generative AI, NLP, and automation frameworks.

  • Hands-on experience with AI prototyping tools, APIs, and developer ecosystems.

  • Ability to translate customer and business needs into technical requirements and prioritize effectively.

  • Strong data-driven mindset with experience defining KPIs and leveraging analytics to guide product decisions.

  • Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (or equivalent experience).

  • Excellent communication and presentation skills for engaging stakeholders, executives, and customers.

  • Ability to shift seamlessly between strategic vision and tactical execution.

  • Experience working in fast-paced SaaS or startup environments.

  • Previous experience in customer service platforms or conversational marketing.

As a Unifone you will receive a range of benefits:
  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after the first anniversary.

  • Your Birthday off!

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

  • LinkedIn learning license.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All AI & Emerging Technologies Jobs