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Zerto / Data Protection Sales Specialist

Zerto

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Job Description

workfromhome

Zerto / Data Protection Sales SpecialistThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition:

Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Responsibilities

  • Responsible for sales of storage products and solutions in assigned territory, industry or accounts.
  • Uses advanced storage expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities.
  • Creates and drives the storage sales pipeline. Captures leads outside of specialization and uses closed-loop lead management to ensure assignment and follow-up by others.
  • Collaborates with the account pursuit teams to leverage their solutions expertise for business development.
  • Build sales readiness and reduces client learning curve through effective knowledge transfer in storage.
  • Contributes to development of quota objectives and future direction for storage product lines.
  • Directs and coordinates supporting sales activities related to pipeline hygiene through account managers, Presales, channel partners and other relevant stakeholders.
  • Effectively uses internal sales tools to maintain a healthy pipeline and the account plan in a timely fashion.
  • Collaborates across the HPE teams to deliver a consistent approach to developing business, including account planning for end to end solutions.
  • Assesses solution feasibility from a technical and business perspective to determine """qualify-in"""/"""qualify-out""" status.
  • Negotiates and drives profitable deals to ensure successful closure and a high win rate.
  • Drives sales of the storage portfolio, using strong leadership and initiative to successfully prospect, negotiate and close deals.
  • Establishes a professional and consultative relationship with the client by achieving an advanced understanding of the unique business needs of the client within the industry. Works with clients up to and including the C-level for mid-to-large accounts.
  • Leverages advanced knowledge of competitors and industry trends to strategically position the company's products and services.
  • Focuses on and works with the channel to forge relationships, provide enablement of key technologies, and co-sell to end-users.
  • Effectively leads, evangelizes, and helps to coordinate Storage marketing campaigns (digital /new techniques) to ensure a successful launch and maintenance of the campaign momentum, in alignment with the account strategy.
  • Acts as a trusted storage solutions consultant for the slated accounts/region.
  • Reinforces and articulates HPE's strategy and portfolio to partners and champions to uncover new business opportunities and contacts, including new logos when appropriate.
  • Effectively uses references to craft a story that makes complex technologies seem simple and understandable for the customers
  • Actively generates customer interest and anticipates customer's buying trends. Links business and financial benefits with technology offerings. Illustrates the ROI & TCO advantages of HPE offerings for the customer's business.
  • Cultivates and maintains positive relationships with customers to ensure account retention and growth, to position the company as the preferred vendor to meet business needs.
  • Supports deal closure in partnership with relevant internal stakeholders including account managers and channel partners

    Education and Experience
  • University or Bachelor's degree preferred.
  • Demonstrated achievement of progressively higher quota, interface with diverse business customers at all levels.
  • Typically 6-10+ years of sales experience.
  • Experience in storage sales, typically 2-3+ years.
  • Extensive vertical industry knowledge required.
  • Project management experience required.

Knowledge and Skills

Storage Specialist- Sales Acumen & Behaviors

  • Storage Specialist- Sales Acumen & Behaviors
  • Possesses expertise to be able to assess solution feasibility from a technical and business perspective, to determine """qualify-in"""/"""qualify-out""" status.
  • Uses expertise to negotiate and drive deals to ensure successful closure and a high win rate.
  • Demonstrates hunter mentality to actively pursue for solution opportunities in acquisition and development accounts and to pursue new business.
  • Possesses the ability to independently articulate the technical solution and the commercial benefits to the client.
  • Possesses knowledge of digital and modern methods to connect and sell.
  • Uses storage knowledge to actively prospects within accounts to discover or cultivate sales opportunities.

Technology Focus

  • Is considered an expert in knowledge of storage, cloud, solution or service offerings as well as competitor's offerings to be able to sell large solutions.
  • Understands the outside-In view and possesses deep knowledge of industry trends. Stays abreast of competitors and key partner/ISV solutions, including both traditional and emerging vendors. Leverages HPE’s opportunities and mitigates challenges.
  • Understands the role of IT within the area of storage. Understands how the company's solutions differentially address specific vertical industry challenges, as well as their cross-segment capabilities.
  • Demonstrates high service, product, and solution knowledge. Can articulate and differentiate HPE's product offerings against the competition.

Solutions Acumen

  • Understands the industry and market segments in which key accounts are situated, and integrates this knowledge into consultative selling.
  • Possesses the ability to leverage the company's product portfolio and services to up sell.
  • Possesses deep expertise of end to end data solutions leveraging the HPE storage portfolio and ecosystem of partners, with a strong focus on traditional & modern applications and change the playing field on our competitors

Other

  • Understands how and when to engage different types of partners effectively, and is able to map the right partner to an opportunity.
  • Expertise in mapping the right partner skills to the required storage related opportunity.
  • Possesses deep understanding of business models of service providers, to be able to engage and sell

Leadership

  • Persuades and negotiates with others, draws upon interpersonal skills, empathy, and understanding of personality types
  • Motivates, coaches and supports peer sales team members to ensure effective selling; counsels through selling challenges.
  • Clearly address challenges on customer's/partner's business horizon, aligns with requirements and priorities, reflects strategic partnering, and contributes to account growth objectives.
  • Demonstrates courage to take calculated risks; creates a sense of trust to inspire innovation in the team.
  • Rewards, recognizes and celebrates successes.

#Saudiarabia

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Sales

Job Level:

Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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Marketing CRM Administrator & Marketing Automation Specialist

General Trading and Equipment Co.

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Job Description

This is a full-time on-site role for a Marketing CRM Administrator & Marketing Automation Specialist, located in Dammam. The Specialist will be responsible for the overall management, optimization, and strategic utilization of the company's Customer Relationship Management (CRM) system and integrated marketing automation platforms.

This Marketing role will assist in enabling efficient sales processes through:

- Executing targeted marketing campaigns

- Managing customer feedback initiatives, like Net Promoter Score (NPS)

- Providing data-driven insights to strengthen customer relationships

- Fuel business growth within this dynamic sector.

Performance Accountability:

- Position Overview: Manages CRM and marketing automation to drive customer engagement and sales efficiency.

- CRM System Administration & Optimization: Owns CRM setup, data integrity, customizations, and user documentation.

- Marketing Automation Strategy & Execution: Builds and manages targeted campaigns, lead scoring, and performance tracking.

- Reporting, Analytics & Insights: Generates reports and dashboards; analyzes data to optimize performance.

- Cross-functional Collaboration & Support: Works with Sales and Marketing to streamline workflows and improve customer touchpoints.

Qualifications:

Nationality: Any

- 2-3 years B2B in a CRM Administrator role, coupled with hands-on experience in marketing automation.

- Languages: Very good in both Arabic & English

Functional Knowledge:

- Experience in a B2B environment, particularly within the automotive, heavy equipment, or industrial sectors, is highly desirable.

- Proven track record of optimizing CRM systems and marketing automation platforms.

- Experience working in the Saudi Arabian market and understanding local business practices

- Basic understanding of HTML/CSS for email and landing page customization is a plus

- Experience with data import/export, data cleansing, and de-duplication tools.

- Proficiency in creating workflows, automation rules, custom reports, and dashboards

- Solid computer skills, including MS Office

- Excellent communication and presentation skills

- Working knowledge of market research, surveys, and data analytics

Job-Specific Skills:

- Technical Proficiency

- Analytical Thinking

- Customer-Centricity

- Time management and multitasking skills with the ability to prioritize tasks.

- Attention to detail for precise analysis of data.

- Critical thinking and problem-solving skills

- Ability to work with teams and collaborate.

Skills

Must-have qualifications:

- 2-3 years of experience in a CRM Administrator role

- Very good in both Arabic and English

- Hands-on experience in marketing automation

- Experience in a B2B environment

- Proven track record of optimizing CRM systems and marketing automation platforms

- Proficiency in creating workflows, automation rules, custom reports, and dashboards

Preferred qualifications:

- Experience working in the Saudi Arabian market and understanding local business practices

- Experience within the automotive, heavy equipment, or industrial sectors.

- Basic understanding of HTML/CSS for email and landing page customization.

- Experience with data import/export, data cleansing, and de-duplication tools.

- Solid computer skills, including MS Office.

- Excellent communication and presentation skills.

- Working knowledge of market research, surveys, and data analytics.

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Data Scientist (Risk)

Riyadh, Riyadh Tabby

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Job Description

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 5,000,000 active users choose Tabby to stay in control of their spending and make the most out of their money.

Over 30,000 global brands and small businesses, including H&M, Adidas, IKEA, SHEIN, noon, and Bloomingdale’s, use Tabby’s technology to accelerate growth and gain loyal customers by offering flexible payments online and in stores.

Tabby is active in Saudi Arabia, UAE, Egypt and Kuwait and backed by leading investors, including Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures and others.

We are seeking a highly skilled and motivated Data Scientist to join our Data Science stream in Risk Department . In this role, you will leverage advanced machine learning techniques and state-of-the-art approaches to drive data-driven decision-making and refine our risk strategies. You’ll work in a dynamic and fast-paced environment, contributing to impactful projects.

Department
Risk B2C
Employment Type
Full Time
Location
Remote
Workplace type
Fully remote
Reporting To
Mikhail Gritskikh
Key Responsibilities

  • Design, develop, and maintain models using advanced machine learning techniques.
  • Regularly monitor and validate existing models to ensure accuracy and relevance in risk assessment.
  • Build and manage diverse data marts in BigQuery to support analytical requirements.
  • Continuously optimize risk models to improve predictive accuracy and operational efficiency.
  • Provide data-driven insights through ad-hoc analyses to inform strategic decisions.

Skills, Knowledge & Expertise

  • At least 2 years of experience in roles such as Data Scientist , ML Engineer , or Risk Analyst , with a proven track record of impactful contributions in credit scoring.
  • Proficiency in Python and experience with key data science and machine learning libraries (e.g., NumPy , Pandas , scikit-learn , CatBoost , XGBoost , LightGBM ).
  • Strong knowledge of PyTorch , with the ability to implement and fine-tune complex machine learning models.
  • Advanced knowledge of SQL, with the ability to work effectively with large datasets.
  • Experience in building and deploying end-to-end machine learning solutions that drive measurable business impact.
  • Hands-on experience with tools like Airflow and Docker for deploying machine learning models into production.
  • Fluency in English to collaborate effectively with analysts and stakeholders.
Bonus skills
  • Familiarity with cloud platforms such as AWS , Google Cloud Platform (GCP) , or Microsoft Azure for scalable data analysis and model deployment.
  • Proficiency in visualization tools like Tableau or Power BI to effectively communicate insights and support decision-making.
  • Prior experience working with financial datasets and a strong understanding of risk management principles.

Job Benefits

Relocation

We offer remote work from anywhere in the world and are happy to work out an individual relocation plan for you.

Our employees have the opportunity to choose a country for registration: at the moment those are Armenia/Georgia/Serbia/Portugal/Spain.

We will help you open a legal entity and a bank account. In Armenia and Georgia the taxes are compensated by Tabby. In other countries we provide partial compensation of taxes.

We employ according to B2B contracts (service agreements).

For our employees we cover the following:

  • Flight to one of the mentioned countries.
  • Accommodation during the paperwork completion period.
  • Opening a bank account and getting a residence permit in one of the mentioned countries.
  • Family relocation (dependants).

New employees can also choose an alternative method of relocation to another country of their choice. In this case, Tabby will reimburse up to $5,000 of verified costs upon opening a legal entity and a bank account.

What you can expect
  • We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
  • A working environment that gives you autonomy and responsibility from day one.
  • You should be comfortable with the idea that the quality of your work will influence the shape of your career.
  • Participation in company’s employee stock options program.
  • Health Insurance

We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).


If this sounds exciting to you, we’d love to hear from you!

About Tabby

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.

The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated over $ billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.

Tabby launched operations in 2020 and has raised + 1 billion in equity and debt funding from global and regional investors.

Apply Now

Our Hiring Process

Stage 6:

Final interview @Tabby

Stage 7:

Hired

Stage 1:

Applied

Stage 2:

Review

Stage 3:

HR call @Tabby

Stage 4:

Assessment

Stage 5:

Technical interview @Tabby

Stage 6:

Final interview @Tabby

Stage 7:

Hired

Stage 1:

Applied

Stage 2:

Review

Stage 3:

HR call @Tabby

Stage 4:

Assessment

Stage 5:

Technical interview @Tabby

Stage 6:

Final interview @Tabby

Stage 7:

Hired

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

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Sales Associate

Apparel Group

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Job Description

Job Description

Position Objective:

The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.

Key Responsibility:

Customer Service:

  • Greet customers and assist them in selecting products that meet their needs.
  • Convert window shoppers into buyers through proactive engagement.
  • Promote the company's loyalty program to encourage repeat sales.
  • Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
  • Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
  • Educate customers on product features, benefits, materials, and care instructions.

Grooming / Attitude / Knowledge:

  • Always present a well-groomed and professional appearance.
  • Be flexible and available to work extended hours during peak sales periods.
  • Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.

Merchandising:

  • Ensure products are displayed in an attractive manner according to store layout standards.
  • Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
  • Record and maintain accurate inventory records for incoming and outgoing stock.
  • Upsell and cross-sell products to increase sales opportunities.
  • Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.

Process:

  • Efficiently operate the Point of Sale (POS) system for billing and transactions.
  • Balance the cash till at the start and end of shifts.
  • Accurately process payments through cash, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, and change to customers correctly.
  • Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
  • Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.

Desired Qualification:

The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred. #J-18808-Ljbffr
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Business Development Manager

ACCIONA

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Job Description

Somos una compañía global, líder en el desarrollo de infraestructuras regenerativas que generan un impacto positivo en la sociedad. Nuestra plantilla, formada por más de 65.000 profesionales y presente en más de 40 países de los cinco continentes, contribuye a nuestra misión de diseñar un planeta mejor. Buscamos personas que quieran marcar la diferencia, promover el desarrollo sostenible y encontrar soluciones a los mayores desafíos globales, incluidos el cambio climático, la sobrepoblación y la escasez hídrica. Únete a nosotros en la búsqueda de soluciones para lograr un futuro sostenible.


Descripción del puesto


Mission:


We are a global leader in creating immersive narratives and interactive technologies, designing and developing iconic museums, exhibitions, cultural destinations, and branded experiences around the world. Our multidisciplinary teams bring together storytelling, design, and innovation to transform spaces into memorable experiences that engage, educate, and inspire.


The role involves coordinating, scheduling, and implementing projects within the unit/department, based on established norms and procedures, to optimize profitability and ensure deadlines and quality standards are met. The candidate will be responsible for the commercial development of museums and exhibitions, including identifying new opportunities, meeting with clients, and securing new projects.


We seek a results-driven and strategic Business Development Manager for our team in the Kingdom of Saudi Arabia. The individual will identify new business opportunities, build client relationships, and support the financial growth of ACCIONA Living & Culture across cultural, institutional, and commercial sectors. A deep understanding of the local and regional market and proven experience in the creative or experiential industries are essential.


The ideal candidate is proactive, skilled in opportunity identification, negotiation, and translating ideas into impactful initiatives.


Key Responsibilities


  • Identify and research potential clients and develop new business opportunities across KSA and the Middle East.
  • Build and maintain long-term relationships with clients, government entities, and strategic partners.
  • Lead proposal, presentation, and RFP response preparations in coordination with internal teams.
  • Stay informed about market trends, competitive landscape, and upcoming projects.
  • Represent ACCIONA at industry events and client meetings.
  • Contribute to strategic growth plans and regional market entry strategies.
  • Develop and manage strategic partnerships to grow business.

Requisitos del candidato


  • Bachelor’s degree in Business, Marketing, Communications, Cultural Management, or related fields; Master’s degree is a plus.
  • 5–7 years of experience in business development within cultural, museum, exhibition design, experiential marketing, or themed entertainment sectors.
  • Proven success in securing large-scale projects with public institutions, cultural authorities, or private clients in the GCC.
  • Experience with complex procurement processes, including government tenders and international RFPs.
  • Experience working with multidisciplinary teams including designers, curators, content developers, and technical specialists.
  • Strong understanding of KSA’s cultural and commercial landscape, with an established network.
  • Excellent communication skills, both written and verbal, including proposal writing and presentations.
  • Willingness to travel within the region.
  • Proficiency in English; additional languages are a plus.
  • Networking in KSA with regional cultural, museum, art institutions, and HNW Saudi families.

Somos una compañía que valora la diversidad y trabaja para impulsar un entorno inclusivo, promoviendo respeto, pertenencia y compromiso, garantizando igualdad de oportunidades para todos. ACCIONA ha recibido la certificación Top Employer 2021-2025, reconociéndonos como uno de los mejores lugares para trabajar en España.

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Senior Commercial Manager

KBR Inc.

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Job Description

Title: Senior Commercial Manager

Location: Riyadh, Saudi Arabia

Project Description:

The project is a major built environment mixed-use development aiming to be a global landmark recognized for its unique vision and position as an authentic destination in Riyadh. The community will be a distinct, self-sustaining hub offering several iconic assets. KBR will provide project management consultancy services in planning, controls, design and engineering management, and the implementation of development and early works packages.

The Role:

Reporting to the Procurement, Cost, and Commercial Director, the Senior Commercial Manager is responsible for all post-contract management. Managing the post-contract commercial team (approximately 20 individuals) to ensure accurate status reports are provided for timely decision-making to prevent schedule slippage and cost overruns, along with producing close-out reports for each project.

Main Responsibilities:

  1. Lead the post-contract commercial team to meet programme objectives by managing executed contracts and ensuring related services are delivered on time, within budget, ethically, and in accordance with project procedures.
  2. Coordinate with the client, PMC project managers, consultants, and contractors to ensure timely production of all required post-contract commercial deliverables, including but not limited to:
  • Processing of payments
  • Management of variations and changes
  • Review of claims and production of position reports
  • Production of commercial and cost reports
  • Management of all claims processes
  • Support the development and implementation of the client's commercial strategy
  • Update commercial trackers for notices, claims, variations, and early warnings

Experience, Skills, and Knowledge:

  • BSc in Quantity Surveying or a master's degree
  • Minimum 15 years of experience in a similar role
  • At least 10 years of experience working in the Middle East
  • Strong knowledge of the commercial aspects of major civil and infrastructure projects, including built asset environments
  • Experience managing direct reports, with overall responsibility for teams of more than 20 people
  • Proficient in MS Office and familiar with project management software
  • Membership of a recognized international professional body (e.g., MRICS)
  • Experience with international contracting mechanisms such as FIDIC, NCE
  • Fluent in English, both written and spoken

Competencies:

  • Leadership
  • Strong interpersonal and communication skills
  • Commercial awareness
  • Strong customer focus
  • Planning and organizing
  • Responsibility acceptance
  • HSE awareness
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Technical Support Lead

Riyadh, Riyadh TechBiz Global GmbH

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Job Description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Lead to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities :

Deep Troubleshooting & Debugging

Diagnose hardware issues involving Bluetooth, GPS, sensors, and firmware / software using diagnostic APIs and tools

Reproduce, isolate, and resolve complex issues such as multi-device confusion, virtual fence behavior, and intermittent connectivity

End-to-End Ticket Ownership

Manage support tickets from first report through confirmed resolution

Provide accurate root cause analysis and timely follow-up

Translate technical findings into clear, actionable guidance for customers and Tier 1 support

Documentation & Process Design

Create and continuously refine SOPs, runbooks, quick-start guides, and troubleshooting documentation

Maintain a structured, searchable, and up-to-date knowledge base

Communication & Collaboration

Act as the primary technical point of contact for escalated issues

Work directly with third-party engineering teams to expedite fixes with clear context and ownership

Quality Metrics & Continuous Improvement

Monitor support KPIs such as CSAT, First-Contact Resolution, and SLA compliance

Lead post-mortems on critical or escalated issues and implement preventive improvements

5+ years of hands-on experience in technical support or field engineering for IoT or hybrid hardware / software systems

Strong skills in debugging Bluetooth , GPS , firmware , and API-based integrations

Advanced user of support tools like Zendesk and documentation platforms

Excellent written and verbal communication skills; able to explain complex topics clearly and concisely

Highly organized, process-oriented, and self-motivated; continuously improves workflows based on real-world feedback

Comfortable working across multiple time zones and taking full ownership of technical issue resolution

Additional Information :

The team provides hands-on support from 09 : 00–21 : 00 EST

Should be flexible for urgent escalations and cross-time zone handovers

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Finance Manager – Saudi National

Jeddah, Makkah Morgan McKinley

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Job Description

Our client is a major FMCG business in Jeddah and has extensive operations across the Middle East. They are looking for a Saudi national to join their project office as Finance Manager for investment operations.

The purpose of this role will be to support the Chief Investment Officer and provide advice relating to investment decisions. The core duties will be:

  1. Monitor financial performance, budgets and plans of the various investments; work with senior management on performance improvement opportunities.
  2. Support the financial research function; work closely with investment analysts.
  3. Carry out risk analysis including benchmarking, asset allocation, financial due diligence and financial modelling to enable management to make sound decisions on new and current investments.
  4. Project planning for acquisitions including cost budget, timelines, scope, standards, and objectives.

This role is only open to Saudi nationals.
Finance or economics-related degree and ideally a post-graduate qualification such as an MBA, CPA, CFA etc.
You should have a background in external audit or due diligence, ideally trained with one of the Big4 firms.
Other experience required: mergers & acquisitions, corporate finance, data analysis.

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Cloud Operations Architect, Bahrain, MENAT

Riyadh, Riyadh Amazon

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Job Description

Cloud Operations Architect, Bahrain, MENAT

Job ID: 2952574 | Amazon Web Services EMEA SARL Branch of a Foreign Company

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers’ creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Generative AI, Big Data, Application-level Services, Networking, Serverless, Deployment, Security, and more. This is not a sales role, but an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.

The Role

As a COA, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, Generative AI (Bedrock, SageMaker, Amazon Q), and others. Your technical expertise and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and engage in discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. Building close relationships with your customers will help you understand their business and technical challenges, and assist them in maximizing value from AWS. The role may require travel of 10% or more.

The COA is central to delivering value to our Enterprise Support customers. If you wish to be at the forefront of innovation, join us!

Key job responsibilities
  • Advise on solutions, provide technical guidance, and advocate for the customer
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity
  • Develop trusting relationships with customers, understanding their needs and challenges
  • Drive technical discussions on incidents, trade-offs, and risk management
  • Consult with developers through to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services, and Sales teams
  • Proactively identify opportunities for additional customer value from AWS
  • Review service events, metrics, and pre-launch planning in detail
  • Assist customers in migrating workloads to the cloud, solving varied problems
About the team

Amazon values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. We welcome candidates with non-traditional careers or alternative experiences.

Why AWS

AWS is the most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and continuously innovate, earning the trust of startups to Global 500 companies.

Work/Life Balance

We value work-life harmony and offer flexibility to support your success both at work and at home.

Inclusive Team Culture

Our culture fosters learning and curiosity. Employee-led affinity groups promote inclusion and celebrate our differences.

Mentorship and Career Growth

We are committed to professional development through knowledge sharing, mentorship, and career resources to help you grow.

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Oracle e-Business Suite 11i Technical Consultant (Projects and EAM)

Jeddah, Makkah Dahlawi Manpower Recruiting

Posted today

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Job Description

Oracle e-Business Suite 11i Technical Consultant (Projects and EAM)
Dahlawi Manpower Recruiting, Saudi Arabia

Responsibilities:

  1. Creating application design from functional requirements
  2. Developing and testing custom solutions
  3. Supervising application build, test, and deploy activities
  4. Planning and executing data conversion activities
  5. Driving test planning and execution
Job Specification

Minimum Requirements:

  1. At least 4 years experience with Oracle 11i Applications, Oracle Discoverer, Oracle Forms, Oracle Reports, Visio, TOAD, SQL, and other query tools.
  2. At least 3 years technical experience with Oracle 11i customization/development with a focus on Oracle Projects and EAM.
  3. Experience with Oracle Applications Framework and Workflow.
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