105 jobs in IHG

NULL
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

We are seeking a talented and ambitious **Sales Executive** to join our team at voco Al Khobar This role requires someone with a passion for sales, excellent communication skills, and the ability to build and maintain strong client relationships.
**Key Responsibilities**
+ Conduct detailed market analyses, set ambitious sales targets, and develop effective revenue generation strategies.
+ Build and sustain strong relationships with clients, negotiate contracts, and identify new business opportunities.
+ Work closely with various hotel departments, participate in promotional activities, and contribute to revenue strategy meetings.
+ Monitor sales performance, analyze data, and create reports to evaluate the effectiveness of strategies.
**What We Expect from You**
+ Proven success in sales, preferably in the hospitality industry.
+ Exceptional communication skills, strong negotiation abilities, and excellent interpersonal skills.
+ Proficiency in analyzing market trends and tracking sales performance metrics.
+ Ability to lead, inspire, and support a sales team to achieve shared goals.
+ Flexibility and adaptability to thrive in the dynamic and fast-paced hospitality industry.
**What You Can Expect from Us**
We offer a competitive salary and a comprehensive benefits package designed to help you live your best work life. Our mission is to create an inclusive environment where everyone feels welcome and valued. At IHG Hotels & Resorts, we provide equal employment opportunities to all applicants and employees without regard to race, color, religion, orientation, gender identity, national origin, protected veteran status, or disability. We foster a culture of trust, support, and acceptance, encouraging colleagues to bring their whole selves to work. Through our myWellbeing framework, we are committed to supporting your health, lifestyle, and workplace wellbeing. Join us and become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Vision and Values
As Security Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
Wellness
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes participating in our Mission Wellness activities. All aspects of these wellness and initiatives will be adopted and implemented throughout the operation and its strategic planning and development.
Sustainability
Sustainability is at the core of everything we do at Six Senses. I will ensure all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging such as the abolition of single-use plastic, social responsibility and all other practices documented in the Sustainability Guidelines are followed in my department and to maintain a harmonious and sensitive approach to our environment and cultural surroundings.
I will follow the Sustainability Guidelines as they relate to my department and set goals to improve my department's performance.
Out of the Ordinary
I will assist on delivering Out of the Ordinary experiences that inspire the spirit of hospitality by delighting others and creating stories. I will deliver experiences that harmonizes with our brand values and create an appetite towards innovation and raise the bar. I will combine quirky, element of surprise and original experiences and take any regular moment and craft it into a beautiful memory.
Operational Ownership
In this role, I will ensure the efficient operation of the Security department to provide exceptional products and services within Six Senses brand operating standards and budget.
In this role, I will work strategically with the Director of Security to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will support an overall consistency of the Company's vision, quality/standards and develop concepts consistent with brand identity.
My scope of work includes
Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
Focus on the rejuvenation of the department.
Ensure that products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
Focus and review regularly through my physical presence, our rigorous adherence to LQA standards.
Provide wide leadership and direction in all areas of security, loss control, security best practices and security programs including strategic planning.
Provide guidance regarding "best practice" business security standards, solutions and guidance to maintain a secure environment for the protection of hosts, guests, property and information.
Monitor security conditions and conduct ongoing analysis of data received from both external and internal sources and advise on appropriate risk mitigation strategies.
Collaborate with all departments and external groups to effectively resolve security related issues.
Assist on all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained.
Assist with maintaining relationships with law enforcement, regulatory agencies, and other issuers of security requirement.
Oversee and provide direction for major security related projects and physical security technologies including but not limited to various card key access systems, alarm systems, video surveillance systems, security services and data security systems and various other related systems.
Assist with inspecting and securing the property's guest areas, public areas and heart-of-the-house areas on a regular basis and ensuring any security and safety improvements are actioned within the designated time frame.
Develop and implement a security training strategy for the property and ensures appropriate Minimize payroll costs by maximizing productivity and efficient scheduling of hosts.
Prepare and submit legally required and confidential documentation related to the operation.
Complete accurately all corporate reporting requirements for the role.
Attend or conduct the designated meetings and briefings as instructed by my Manager.
Perform any additional duties given to me by my manager.
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As Reservation Host, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
**Duties and Responsibilities**
As Reservation Host, I will assume full responsibility for the efficient operation in the following:
+ Run daily reports for Reservation department, operational departments, Sales & Marketing.
+ Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.
+ Assist in all allocation of rooms.
+ Check and handle for special requests and hard blocking rooms as needed.
+ Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests' arrival.
+ Track future room availabilities based on reservations.
+ Monitor and update internet reservation system in coordinate with respected hosts.
+ Assist in determine room rates based on the selling tactics of the resort.
+ Assist in the management of the guest history and profile system.
+ Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.
+ Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
+ Strictly adhere to LQA standards and guest comments.
**Qualifications**
To execute the position of Reservation Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
+ High school diploma or equivalent and at least 1 years' experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
+ Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.
+ Fluent in English; I understand that additional languages are preferred.
The above is intended to provide an overview of the role and responsibilities for a Reservation Host at Six Senses Amaala It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
This position is designated for Saudi nationals only, in compliance with Saudi Labour Law and the Vision 2030 Saudization program, and is part of our company's commitment to supporting the development of the national workforce.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
● Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

We like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions
A little taste of your day-to-day:
Every day is different at IHG, but you'll mostly be:
- Leading the way - managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team's skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations
What We need from you:
● Minimum Diploma or equivalent, some college preferred
● 2 years' front desk/guest service leader experience
● Must be fluent in spoken and written English
● Other languages may be preferred
● Basic mathematics skills
● Excellent communication, problem solving, reasoning and motivational skills
● Long periods of standing in the front desk areas and occasional lifting of heavy items
● Working knowledge of hotel property management systems like Opera beneficial
● Willingness to work evenings and weekends
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Vision and Values
As Sustainability Officer, I fully comprehend the vision of Six Senses Southern Dunes to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
Wellness
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes playing an active role and participating regularly in our Mission Wellness activities.
Sustainability
Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging. I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
Out of the Ordinary
I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
Operational Ownership
In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include:
Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
Focus on the rejuvenation of the Sustainability department.
Products and services will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.
Focus and review regularly through my physical presence in the department, our rigorous adherence to LQA standards.
Assist the team of engaged and experienced hosts to provide the Six Senses exceptional standards of service.
Documenting all the projects and initiatives the fund supports.
Maintaining relationships with key community organizations and representatives such as schools, special interest groups, local government departments and tourism associations is an important part of this role.
Engage with the local community on a regular basis will ensure the property is an active and supportive member through Sustainability Fund projects and educational/fun sustainability activities.
Lead sustainable host events monthly that are fun, engaging and supportive of a culture of sustainability among the team.
Assist connecting the property with globally recognized sustainability events, initiatives, and 'citizen science', such as Earth Day, World Ocean's Day and Global Shoreline Clean-Up for guests and hosts.
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.
Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.
Work closely with marketing, sales and public relation in developing strategies and tactics which support revenue generation and profile-raising initiatives are undertaken as documented in the marketing plan.
Ensure that all activities within the Sustainability department are carried out ethically, honestly and within the parameters of local law.
Complete accurately all corporate reporting requirements for the role.
Attend or conduct the designated meetings and briefings as instructed.
Perform any additional duties given to me by my director.
Use of personal safety wares for your department.
Maintain a high standard of personal appearance, grooming and hygiene.
Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
Ensure all equipment of the department is kept clean and in good working condition.
Attend meetings and training as required.
Perform any additional tasks given to me by supervisor/management.
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Experienced housekeeping professional responsible for leading housekeeping teams, maintaining exceptional cleanliness standards, and ensuring efficient daily operations across guest rooms and public areas. Skilled in staff supervision, quality inspections, training, inventory control, and delivering outstanding guest satisfaction in hospitality environments.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Vision and Values
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes playing an active role and participating regularly in our Mission Wellness activities.
Wellness
Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging. I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
Sustainability
I will deliver Out of the Ordinary experiences that harmonize with our brand values and combine quirky elements of surprise to take any regular moment and craft it into a beautiful memory.
Out of the Ordinary
In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
My duties and responsibilities will include:
+ Obtain receiving reports and original invoices from the Cost Control section.
+ Ensure that all goods received and invoices have been verified by the Cost Control Section.
+ Match invoices with purchase orders and receiving reports and verify quantities, prices and approvals.
+ Ensure all invoices carry the required approvals and authorized signatures.
+ Verify extensions and totals on all invoices.
+ Review invoices for payment terms, discounts and due dates.
+ File invoices, purchase orders and receiving reports until they are due for payment.
+ Prepare payment vouchers and submit them for approval before payments are processed.
+ Process supplier payments through checks, bank transfers or other approved payment methods.
+ Maintain records of all payments made on a daily basis.
+ Enter all vouchers into the Voucher Register and ensure liabilities are recorded accurately.
+ Ensure all purchases received through the end of the month are accrued and properly recorded.
+ Total and balance the Voucher Register and prepare journal vouchers for posting to the General Ledger.
+ Reconcile Accounts Payable balances and unpaid vouchers with the General Ledger at the end of each month.
+ Ensure the Voucher Register is closed, balanced and monthly recapitulation is prepared by the 6th working day following month-end.
+ Maintain proper filing systems for paid and unpaid vouchers.
+ Reconcile supplier statements and investigate discrepancies promptly.
+ Coordinate with suppliers and internal departments regarding invoices and payment issues.
+ Prepare Accounts Payable aging reports and assist in cash flow planning.
+ Check figures, postings and documents for correct entry, mathematical accuracy and proper account coding.
+ Operate accounting software to record, store and analyze financial information.
+ Comply with governmental and company policies, procedures and regulations.
+ Classify, record and summarize financial transactions to maintain accurate accounting records.
+ Compile statistical, financial, accounting and auditing reports relating to expenditures and accounts payable.
+ Code accounting documents according to company procedures.
+ Access computerized financial information to answer general questions as well as those related to specific supplier accounts.
+ Inform the Chief Accountant of any complaints or issues that may arise.
+ React promptly to daily operational issues and recommend effective solutions.
+ Maintain a high standard of personal appearance, grooming and hygiene.
+ Have knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
+ Ensure the privacy of guests, partners and residential owners by protecting sensitive personal data and using confidential information only to perform my job duties.
+ Ensure all equipment of the department is kept clean and in good working condition.
+ Attend meetings and training sessions as required.
+ Perform any additional tasks assigned by Supervisor or Management.
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.
It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
Let the journey begin.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.