176 Clientrelations jobs in Saudi Arabia

Consulting Account Management

Riyadh, Riyadh Microsoft

Posted 5 days ago

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Job Description

Responsibilities (Text Only)
  • You will be responsible for consulting customer relationship management and leading the consulting virtual account team, realizing customer vision through consultative selling, listening, and consulting. You will also continuously plan to achieve customers' business outcomes and use digital channels to identify and develop new opportunities.
  • You will collaborate with customer and partner connections along with the account team, following a One Microsoft Approach that adheres to Microsoft processes and methodologies.
  • You will identify and sell Industry Cloud solutions to address customer challenges through co-innovation with partners and broader Microsoft teams. Your goal will be to drive Industry Cloud adoption, engage cross-industry resources, and empower customers to achieve digital transformation.
  • You will deliver operational deal excellence, manage and optimize time spent collaborating with customers, and lead orchestration with core account team members to realize value. This involves exceeding customer expectations and applying the BANT qualification approach while profiling cloud consumption against customer value realization milestones.
  • You will own and drive the sales cycle, developing new business leads, qualifying opportunities through to deal closure, executing pre-sales process requirements effectively, and driving cloud consumption through sold projects and programs.
Qualifications (Text Only) Required/Minimum Qualifications
  • 8+ years of industry sales experience in the commercial or public sector (e.g., Finance, Local Government).
  • OR Bachelor's Degree AND 6+ years of industry sales experience in the commercial or public sector (e.g., Finance, Local Government) or related work.
  • OR equivalent experience.
  • 3+ years of consulting solution sales experience.
Preferred Qualifications
  • Bachelor's Degree in Business, Information Technology (IT), or related field.
  • Proven experience in consulting solution sales in the Saudi market.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Consultant, Account Management

Riyadh, Riyadh Ciena

Posted 15 days ago

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Job Description

Join to apply for the Consultant, Account Management role at Ciena

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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

The Opportunity

Saudi Arabia has become a Hub market for Ciena. This focus is driven by the significant investments underway by the Saudi Government in support of Saudi Vision 2030. Ciena is establishing itself as a key provider of its products and services in this market as it seeks to become a major integral part of the network solutions that empower Saudi Arabia’s growth, not just in the Tech space but across multiple industry verticals.

The Saudi Team Mission

  • To increase its market penetration and maximize the business outcome for Ciena with the local Service Providers and Partners across the Saudi Market in Wholesale, Enterprise and Government
  • To build, maintain and execute Account Plans and the resulting sales plans to achieve and exceed financial growth expectations
  • To develop and execute a strong and well qualified sales pipeline
  • Be the customer champion inside Ciena, coordinating value-based proposals that fulfil and exceed customers’ needs
  • Enhance Ciena’s brand presence and reputation in the Saudi market

How You Will Contribute

As a Sales Professional, you will be responsible for developing and managing business within the Saudi Market to generate optimised revenues for CIENA at appropriate margin levels. This role focuses on winning new business and expanding opportunities within the existing footprint.

  • Develop and deliver a Market Demand and Execution Plan for your designated accounts
  • To be accountable for the Short, Medium and Long-Term Business Plans to achieve the financial performance objectives for your designated accounts
  • Customer Advocacy: to represent customer needs within CIENA to secure necessary product features, delivery dates and commercial terms.
  • To be accountable for the SFDC (Salesforce) forecast accuracy and execution against the plan
  • Integrity - to always be respectful to our Customer and Colleagues and Ciena’s mission to succeed in the right way

The Must Haves

  • Strategic thinking and business planning to define short-, medium- and long-term business plans for your designated accounts, aligned and co-ordinated with the Saudi Sales Leader, the SP Direct sales teams and the sales overlay teams including the GCN.
  • Exceptional relationship, collaboration and influencing skills to drive alignment and demand across the customer and the international markets inside Ciena.
  • Gravitas to manage and engage with customers and partners, from C-level to working level, and across multiple functions.
  • Ability to build a virtual team of support functions across multiple internal disciplines / functions.
  • Financial accuracy, judgement and forecasting skills
  • Strong communication skills, with ability to drive communications with all levels of the Customer’s and Internal Organizations
  • Industry thought leadership and Ciena Trusted Advisor in the Saudi Market
  • Alignment to the Ciena Core Values and a champion of them across the teams and business
  • Deep knowledge, influence and network across the industry community in Saudi
  • Advanced awareness of the competitive landscape and industry
  • Proven track record of over-achieving in a sales role

Assets

  • Technical background in optical networking preferred.
  • Knowledge of network engineering and experience in sales engineering roles and responsibilities a plus

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Telecommunications

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Riyadh, Riyadh, Saudi Arabia 18 hours ago

Senior Sales Account Executive - Entertainment, Sports and Tourism PR Account Manager with Media Relations Exp

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Consulting Account Management

Riyadh, Riyadh Microsoft

Posted today

Job Viewed

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Job Description

Responsibilities (Text Only)
  • You will be responsible for consulting customer relationship management and leading the consulting virtual account team, realizing customer vision through consultative selling, listening, and consulting. You will also continuously plan to achieve customers' business outcomes and use digital channels to identify and develop new opportunities.
  • You will collaborate with customer and partner connections along with the account team, following a One Microsoft Approach that adheres to Microsoft processes and methodologies.
  • You will identify and sell Industry Cloud solutions to address customer challenges through co-innovation with partners and broader Microsoft teams. Your goal will be to drive Industry Cloud adoption, engage cross-industry resources, and empower customers to achieve digital transformation.
  • You will deliver operational deal excellence, manage and optimize time spent collaborating with customers, and lead orchestration with core account team members to realize value. This involves exceeding customer expectations and applying the BANT qualification approach while profiling cloud consumption against customer value realization milestones.
  • You will own and drive the sales cycle, developing new business leads, qualifying opportunities through to deal closure, executing pre-sales process requirements effectively, and driving cloud consumption through sold projects and programs.
Qualifications (Text Only) Required/Minimum Qualifications
  • 8+ years of industry sales experience in the commercial or public sector (e.g., Finance, Local Government).
  • OR Bachelor's Degree AND 6+ years of industry sales experience in the commercial or public sector (e.g., Finance, Local Government) or related work.
  • OR equivalent experience.
  • 3+ years of consulting solution sales experience.
Preferred Qualifications
  • Bachelor's Degree in Business, Information Technology (IT), or related field.
  • Proven experience in consulting solution sales in the Saudi market.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Manager, Sales Account Management

Riyadh, Riyadh Carrier

Posted 12 days ago

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Job Description

**Role:** Manager, Sales Account Management
**Location:** Riyadh, Saudi Arabia
**Full/Part-time:** Full Time
**Build a career with confidence**
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
We are seeking an experienced and results-oriented **Manager, Sales Account Management** to drive strategic customer relationships and sales growth in the Kingdom of Saudi Arabia. The successful candidate will oversee account management activities, build long-term client relationships, and contribute to the success of major HVAC and infrastructure projects in the region.
**Job Description**
+ Develop professional relationships to understand customer needs and suggest appropriate products and services.
+ Ensure high levels of customer satisfaction throughout the sales process.
+ Conduct business development activities across customer segments and support account management teams.
+ Identify and pursue new project opportunities while maintaining and growing existing accounts.
+ Prepare tailored customer presentations and technical proposals.
+ Coordinate pricing, technical submittals, contract negotiations, payment terms, and delivery follow-ups.
+ Collaborate with application engineering and factory teams on custom project solutions.
+ Conduct regular market research and gather insights to generate new leads.
+ Lead project costing and oversee the full sales cycle from proposal to delivery.
**Additional responsibilities include:**
+ Managing a team of experienced account management professionals.
+ Leading account development strategies aligned with business goals.
+ Improving processes and setting standards to optimize team performance.
+ Analyzing bid opportunities and leading contract negotiations.
+ Creating and presenting business proposals while addressing client objections.
+ Building and maintaining long-term customer relationships to influence future business.
**Requirements**
+ 5-10 years of experience in HVAC or related fields, focusing on major projects.
+ Fluent in English and Arabic (written and verbal).
+ Proven sales track record in the Saudi market.
+ Strong knowledge of the KSA business landscape.
+ Dynamic, customer-focused, and passionate about sales.
+ Excellent planning, organization, and communication skills.
+ Self-aware and adaptive in dealing with clients and team members.
+ Bachelor's degree with 5+ years of relevant experience or advanced degree with 3+ years experience.
**Benefits**
We are committed to offering competitive benefits programs for all of our employees and enhancing our offerings when necessary.
+ Enjoy your best years with our retirement savings plan
+ Have peace of mind and body with our health insurance
+ Collective health insurance
+ Bonus scheme
+ Drive your career forward through professional development opportunities
+ Achieve personal goals with our Employee Assistance Programme
**Our commitment to you**
Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers.
We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, provide enriching career opportunities, listen to employee feedback, and always challenge ourselves to do better. **This is The Carrier Way.**
**Join us and make a difference.**
**Apply Now!**
_Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
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**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
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Vice President, Account Management

Riyadh, Riyadh Mastercard

Posted today

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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Vice President, Account Management
- Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
- Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
- Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
- Analyze customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
- Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
- Develop financial modeling and business cases for identified opportunities
- Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
- Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.

Major Accountabilities:
This individual is the 'Go To' person for Business Development across the assigned location within Saudi Arabia ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.

Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.

Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.

Key Competencies sought:

- Business Acumen
- Knowledge leadership
- Finance and planning
- Solution drive
- Results orientation
- Strong Analytical ability

Professional Qualities:

- Leadership
- Influence; assertiveness; initiative
- Autonomy; independence; accountable and responsibly
- Quantitative, qualitative and analytical insight
- Commitment; passion and energy

Experience Required:

- Bachelor’s degree required, MBA preferred.
- Extensive experience in the financial services and payments business
- Deep business development and marketing experience
- Strong project management, problem solving, analytical and organizational experience
- Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
- Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
- Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
- Strong negotiation and influencing skills
- Organization and time management skills; ability to multi-task
- Exceptional business judgment and strategic planning skills
- Business Case development, including financial analytics
- Budget preparation and management
- Ability to work collaboratively
- Solid solution development skills and effective working both independently and in a team environment
- Strong written and verbal communication skills, including presentation skills
- Strong client management skills
- Strong teamwork skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
-
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Supervisor, Account Management - Ksa

Riyadh, Riyadh Dsquares

Posted today

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Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

**Our People are our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.**

**About the role**:
As a Supervisor, Account Management you will mainly work on developing and growing the relationship with our clients specifically in the Banking Sector, and Telecom Sector to increase our revenue through upselling and cross selling of Dsquares solutions, liase with internal teams to advance client objectives and meet projects KPI’s and business growth.

You will become the focal point for Banking & Telecom clients, monitor and analyze program KPIs, and advise on best practices for program performance.

**Duties & Responsibilities**:

- Maintain & handle Client relationship to ensure client’s satisfaction.
- Interpret data, formulate reports and make recommendations monthly, weekly and quarterly.
- Remain fully informed with market trends and implement best practices based on previous program.
- Assess client’s needs and propose relevant campaigns to maximize commissions generated from each client.
- Propose merchants relevant to each customer segment.
- Monthly meetings with clients.
- Overlook team member’s performance and reports.
- Finding a way forward for each project to maximize commissions.

**Required Skills & Abilities**:

- Excellent communication and presentation skills.
- Self-motivated and driven to improve.
- Comfortable to work in a fast-paced environment.
- Strong organizational skills to juggle multiple tasks within the constraints of deadlines.

**Education & Experience**:

- 3-5 years of experience in marketing and/or account management.
- Degree in Business Administration, Marketing, Economics or a related field.
- Strong problem solving, analytical and lateral thinking and conflict management skills.

**Benefits**:

- Private Medical Insurance.
- Annual flight.
- Annual profit share.
- Hybrid working environment.
- Inclusive working environment with enhanced maternity and paternity benefits.
- Work and organizational culture which values learning.
- Regular perks such as company social, wellbeing & CSR events.
- Your Birthday Off.
- Extra day of leave for every year of completion.
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Senior Specialist - Key Account Management

Red Sea Global

Posted 15 days ago

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Job Description

Senior Specialist - Key Account Management Senior Specialist - Key Account Management

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An exciting opportunity to join one of Red Sea Global's subsidiaries, contributing to a dynamic and ever-evolving supply chain while making a meaningful impact on the Kingdom's Vision 2030.

Job Purpose:

  • The Senior Specialist, Key Account Management, will support the Associate Director in developing and managing relationships with key clients within the hospitality sector (hotels, restaurants, retail) and other industries in KSA and potentially the wider MENA region.
  • This role will focus on sourcing and key account management, business development, and enhancing client satisfaction, while contributing to revenue growth.
  • The Senior Specialist will assist in identifying new business opportunities and ensure smooth delivery of Red Sea Trading & Logistic Co's services.

Job Responsibilities:

  • Account Management: Support the management of key accounts across hospitality and external sectors. Develop a solid understanding of client needs and contribute to offering tailored solutions. Build and maintain strong relationships with clients, ensuring consistent communication and satisfaction.
  • Business Development Support: Identifying, sourcing and pursuing new business opportunities within the hospitality and non-hospitality sectors in KSA and the MENA region. Participate in outreach efforts, networking, and client onboarding activities as required by the Associate Director.
  • Sales & Revenue Growth: Contribute to achieving sales targets by supporting the sourcing, on-boarding, negotiation process and client interactions. Help ensure services and products are delivered in line with client expectations and Red Sea Trading & Logistic Co objectives.
  • Collaboration with Cross-Functional Teams: Collaborate with logistics, sourcing/purchasing, operations, and RSG support divisions to ensure smooth service execution and problem resolution for key clients.
  • Client Retention & Satisfaction: Help implement customer retention initiatives, including regular feedback programs and proactive follow-ups. Assist in identifying and addressing client concerns to ensure high satisfaction levels.
  • Market Intelligence: Stay informed on market trends, competitor activity, and customer needs across KSA and the MENA region. Provide feedback and insights to the Associate Director for strategic decision-making.
  • Reporting & Forecasting: Support in gathering data and preparing sales forecasts, market analysis, and performance reports for senior leadership. Assist in tracking sales pipeline health and key performance metrics.

Job Requirements:

  • Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field.
  • 5-7 years of experience in Key Account Management or Sales, with a strong background in hospitality, logistics, or sales, purchasing
  • Familiarity with business development, sourcing, and logistics operations in KSA and the MENA region.
  • Fluency in Arabic and English (both spoken and written) is required.
  • Client Relationship Management: Strong ability to build and maintain lasting relationships with clients, ensuring satisfaction and loyalty.
  • Sales & Business Development: Good understanding of sales processes and the ability to contribute to generating new business opportunities.
  • CRM Proficiency: Experience with CRM systems to track account activity and maintain a healthy pipeline.
  • Negotiation & Problem Solving: Ability to assist in negotiations and resolve issues that arise with clients or internally.
  • Communication Skills: Excellent written and verbal communication in both Arabic and English, essential for effective interaction with clients and internal teams.
  • Financial Understanding: Ability to assist in financial analysis and track key metrics to ensure profitable account management.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Management
  • Industries Transportation, Logistics, Supply Chain and Storage

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Account Management Professional - Beauty and FMCG

Riyadh, Riyadh DSM Grup

Posted 6 days ago

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Job Description

Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.
Join our dynamic team at Trendyol International! We are at the forefront of e-commerce innovation in the Gulf region and are dedicated to expanding our diverse product range by forming strong partnerships with leading brands and sellers in the beauty and fast-moving consumer goods (FMCG) sectors. Our collaborative team makes data-driven decisions and is committed to delivering exceptional value to our customers. As part of our fast-growing company, you will have the chance to make a real impact and help shape the future of online retail.

Your Main Responsibilities


  • Identify, acquire and onboard high-potential sellers, brands and stores in the Gulf region.
  • Negotiate commercial and payment terms to finalise deals with brands and sellers.
  • Take the lead in the onboarding process, collaborating with the relevant teams to establish operational models.
  • Monitor and analyse key performance indicators (KPIs), such as revenue, profit and loss, and stock levels, in coordination with the Retail and Marketplace teams.
  • Work with cross-functional teams to improve KPIs and align them with business objectives.
  • Enhance account engagement on the platform through regular meetings, progress assessments and relationship building.
  • Develop and implement follow-up reports and automation processes with stakeholders.

What We're Looking For


  • Bachelor's or Master's degree in Engineering, Management, Business or a related field is preferred.
  • Extensive experience in business development or sales, ideally within e-commerce, FMCG and beauty or tech companies.
  • Proficient in conducting market research to identify potential vendors, assess their products, and evaluate partnership suitability.
  • Proven ability to negotiate terms, contracts and pricing with vendors to secure mutually beneficial agreements.
  • Fluent English communication skills, both written and verbal. Knowledge of Arabic would be an advantage.

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Account Management (Ic) Senior Associate - Saudi

Riyadh, Riyadh Cigna

Posted today

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Job Description

Responsible for managing a book of business for SME existing accounts.
Resolves complex customer issues.
Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options.
Completes day-to-day Account Management tasks without immediate supervision.
Tasks involve a degree of forward planning and anticipation of needs/issues.
Resolves non-routine issues escalated from our partners and client.
This role is eligible for sales incentive compensation (IC). In International Markets, relative account size differs by market.

Purpose of the job/key objective

Reporting to the Head of SME Client Management, you will be responsible for:
Managing a portfolio of SME clients in the GCC.

Engaging with our brokers/clients regularly.

Service and support our brokers/clients as required with focus on business excellence for the organisation.

Conduct strategic meeting on following topics but not limited to retention rate, success, challenges.

Building and maintaining relationships with brokers and internal customers.

Main duties/Responsibilities

Pro-actively manage and negotiate renewal for our SME portfolio by executing annual renewal strategy and optimizing rate action & profitability.

Understand Compliance requirements in the GCC and pro-actively identify any Compliance risk for your brokers/clients.

Conduct strategic meetings on quarterly basis with your brokers face to face - including their management - to review the retention rate, the successes, and challenges.

Take the lead in day-to-day enquiries for assigned portfolio working with internal stakeholders to resolve in agreed timelines.

Look for growth opportunities throughout the year with existing groups.

Database Management, ensuring all relevant details are recorded accurately including Salesforce which should be a minimum of 98% accuracy.

Responsible of entire renewal process for the assigned portfolio and achieve financial targets set every year.

Account Executive Skills

Excellent communication skills, written and verbal

Influencing and negotiating

Works well under pressure

Experience of collation of data and statistical analysis

Strong interpersonal skills

Ability to take ownership and demonstrate initiative

Capable of prioritising workloads in order to meet tight deadlines

Sound knowledge of excel and word

Flexible & strategic

Interpersonal skills

Team working - internal/external

Customer Focus - internal/external

Regulatory expert

Knowledge of processes, procedures and systems

Good business/product knowledge

Coaching skills

Organisational skills

Influencing skills

Supervisory skills

Basic leadership and management skills

Good time management

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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Business Sales Specialist – Corporate Sales / Account Management

Riyadh, Riyadh Lebara Mobile KSA

Posted 6 days ago

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Job Description

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Labara Mobile KSA is a leading telecommunications company and a multi-award-winning virtual network operator (MVNO) providing high-quality mobile services across the Kingdom. We operate in the telecom industry , focused on transforming the sector by delivering affordable, reliable, and customer-centric products that help people stay connected with their loved ones around the world.

Job Objectives:

As part of business sales Specialist rules to handle corporate section (B2B) the job task is created to make sure that the business is going smoothly and efficient

Key Duties & Responsibilities

Corporate :

  • Day to day Account management support for B2B, Bulk SMS, IoT.
  • Facilitate the Business Sales manager with activation process/reports/billing and collection reports, insuring timely payment.
  • Collect and provide regular reporting and forecast for each assigned Customer.
  • To support business sales management to achieve the department target and prepare /quotations
  • communication and coordinate for sales support.

Minimum Job Qualifications Requirement:

  • Bachelor’s degree in business administration
  • Fluency in English & Arabic
  • 4 years’ experience in Corporate & Business Sales
  • Telecommunication industry experience only

Behavioral:

  • Negotiation
  • Time Management
  • Problem Solving

Functional / Technical:

  • Analytical Skills
  • Customer Management
  • CITC rules knowledge

Work Hours:

• Sunday to Thursday

  • 8:00 AM to 5:00 PM (including lunch break)
  • 9:00 AM to 6:00 PM (including lunch break)

• Competitive salary package

• Health insurance for employees and eligible dependents (VIP/ As per company policy)

• Health club subscription / As per company policy

• Monthly mobile credit allowance

• Inclusive and collaborative work environment

  • Posting Open Date: 22 Jun2025
  • Posting Close Date: 22 July 2025
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Business Development, and Information Technology
  • Industries Telecommunications, Business Consulting and Services, and Technology, Information and Media

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