Sales Associate
Job Details
Full Job Description
What does a Sales Associate do?
the sales associate is
responsible for dealing with any and all customer questions about the
products and services the company offers. A sales associate is
expected to be continuously updating their knowledge of the company
products, and policies.
Complaint handling is a critical part of
this position. Turning a frustrated customer into a happy customer,
while adhering to company policies, requires a combination of empathy
and tact.
Another key responsibility is maintaining the
presentation of the sales floor, products, signage, and
displays.
Sales Associate Responsibilities:
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
- Receiving cash from customer
- Refund cash
- Depositing cash
Sales Associate Requirements:
- Degree in Industrial Engineering or Supply Chain Management.
- Retail sales experience.
- A professional appearance.
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Sales Associate
Hamad M. Al Rugaib & Sons Trading Co
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